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DocuPhase Pricing, Features, Reviews and Alternatives
DocuPhase product overview
What is DocuPhase?
Automate processes within any department or team. Our flexible enterprise solution can be used to map out and automate everything from back-office accounting processes to customer-facing dashboards and portals. Improve your day-to-day work experience, lower costs, and get your tasks done faster.
Key benefits of using DocuPhase
Bring together data, content & processes.
Apply digital transformation across your business.
Eliminate the burden of repetitive manual tasks,
Standardize your processes to create consistent workflows that improve accuracy and reduce time to completion.
Typical customers
Platforms supported
Support options
Training options
DocuPhase pricing information
Value for money
4.2
/5
60
Starting from
500
Other
Value for money contenders
DocuPhase features
Functionality
4.3
/5
60
Total features
88
9 categories
Functionality contenders
DocuPhase users reviews
Overall Rating
4.4
/5
60
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.72/10
5
4
3
2
1
32
22
5
1
0
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Chris S.
Jeremy S.
LL
Larry L.
AR
Anonymous Reviewer
LL
Larry L.
RQ
Richard Q.
Overall rating contenders
Eri I.
Verified reviewer
Insurance, 1,001-5,000 employees
Used daily for 2+ years
Review source
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Versatile workflows, easy UI with great intuitive design
I like how versatile it is and how much you can customize despite being out of the box. Many features and great support teams
We have had some issues with upgrades through the past, where the support teams have had issues finding solutions to quite simple bugs that were prominent even before upgrading
Hi Eri, Thanks a lot for the review. It's been great working with you and the rest of the Bupa team. I'll follow up with you regarding the support concerns as well, because we'd definitely like some feedback on how you feel we can improve there. Thanks, Mike Morris Customer Success Manager
Harsha V.
Verified reviewer
Insurance, 501-1,000 employees
Used daily for 6-12 months
Review source
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Paperless & Automate operations. Document/Workflow/Form Management System Analytic Reports
+ If you need to go paperless, automate operations, or implement Robotic process automation this is the best software in Contemporary Market world. + Great solution for document workflow Management. + Hyperlink feature on each level of document management is a great feature. + Adding Notes and sharing documents via Email management is a nice option to have. + Exciting to learn more about Analytics Tool.
-> Performance: It is taking couple of minutes time to load large documents (No Performance issues on small files). - Would like to know if Search function has option to add best bets on Global Search -> Once we select the application, it would be good if we have a search option in that particular application level (like Global Search). -> Being able to understand It as an emerging company, Would like...
Hi Harsha, Thank you for the review, and for the kind words. I know that our teams have been trying to get together for some additional projects lately, and I'll fold some of these suggestions into those conversations. There's a lot of really great suggestions in your response as well, and we'll take those seriously. I'll pipe them back in to our product team so that we can game plan some of those enhancements internally. In the meantime, you can always submit your own enhancement requests here: https://docuphase.ideas.aha.io/ Thanks, Mike Morris Customer Success Manager @ DocuPhase
Aaron S.
Used daily for 2+ years
Review source
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Saving time, providing all of our hard-copied data at our fingertips digitally.
Customization capabilities, ease-of-finding results, search capabilities, scalability, when iLink works it saves a ton of time
iLink is EXTREMELY temperamental - at best - and works only 10% of the time. When there are problems with ScanDox/Upload Manager, the solution that fixed the problem the time prior doesn't always work, which leads to a tech support request .
Hey Aaron, I'm sorry to see your support rating. We pride ourselves on the nature of our support, and would hate to feel as though you're unsatisfied. I've been chatting this over with some other resources internally, and we'd like to pick your brain later this week about ways you feel as though we could improve. Expect that we'll follow up with you this week regarding your concerns, and then put measures in place to improve. Thanks, Mike Morris Customer Success Manager @ DocuPhase
Justin L.
Verified reviewer
Primary/Secondary Education, 1,001-5,000 employees
Used daily for 2+ years
Review source
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The flexibilty within the system makes this software a best in class solution! We continue to develop forms to automate workflow approvals, and the best part is when a web form is created and approved via the worflow process the data is archieved automatically.
The ability to customize this product to our needs. From soup to nuts this system can provide a solution to automate, authorize and archive every document you can imagine. It is very rare that you find a document management software that not only meets the needs for compliance in archiving documents but also provides workflow managment and digital signature. All of the features this systems offers makes it a true system solution.
I am not sure I have a one. The software exceeds my expectations.
Anonymous Reviewer
Verified reviewer
Religious Institutions, 11-50 employees
Used daily for 2+ years
Review source
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The ability to link files across applications is great. You can click on a PO number and view the PO, any invoices related to the PO, and any receipts that individuals have scanned in.
Browser compatibility is not great, many of the features are only available on IE, and must be set up in a specific way. Also, the mobile app used for scanning receipts has not been updated in a long time, and it does not work with iOS 11.
Hello, Thanks so much for the review, and for reaching out. We'd love to chat regarding the browser compatibility, as I think you're on an older version and we can introduce you to the HTML5 viewer, which works across all modern browsers. Let's chat and see if that's a good fit. customersuccess@docuphase.com Thanks, Mike Morris Customer Success Manager @ DocuPhase
DocuPhase FAQs and common questions
Q. What type of pricing plans does DocuPhase offer?
DocuPhase has the following pricing plans:
Starting from: $500.00
Q. Who are the typical users of DocuPhase?
DocuPhase has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does DocuPhase support?
DocuPhase supports the following languages:
English
Q. Does DocuPhase offer an API?
No, DocuPhase does not have an API available.
Q. What other apps does DocuPhase integrate with?
DocuPhase integrates with the following applications:
Microsoft Outlook, NetSuite, SAP Business One, Salesforce Sales Cloud, Sage 500
Q. What level of support does DocuPhase offer?
DocuPhase offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
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