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Top Rated Conversational AI Platform Software with Dynamics 365

Last updated: June 2026

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13 software options

Cognigy.AI logo

Enterprise Conversational AI Platform

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Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

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No-code Conversational AI Platform for Enterprise

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Comm100 logo

People-First, AI Powered Omnichannel Customer Service

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Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

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Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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Microsoft Copilot Studio logo

Conversational AI platform to create custom copilots.

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Introducing Copilot Studio, a low-code tool that enables you to create personalized AI copilots using Microsoft's integrated AI technologies.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Advanced, continuous customer intelligence derived directly from customer interactions.

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Clerk Chat logo

Conversational messaging platform for customer connections

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Clerk Chat is a business messaging platform that transforms landline numbers into textable phone numbers. It enables current numbers in Slack, Microsoft Teams, Salesforce, and a web app. Features include customizable contact groups, scalable AI conversations, workflow design tools, bulk messaging campaigns, hundreds of app integrations, and more.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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Velaro logo

Driving business success through every conversation.

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Turn more conversations into results with AI that adapts as customers share their needs. Velaro guides them through complex requests, draws the right details from your systems, and keeps the interaction on track, so they get clear answers without starting over.

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Dialpad logo

Cloud communications system for enterprise businesses

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Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Connect, Dialpad Support, and Dialpad Sell.

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Palmate logo

AI-powered customer service and sales platform

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Palmate.ai is a unified conversational AI platform for retailers, DTC brands, and travel/luxury sectors. It automates up to 80% of inquiries, integrates live chat, CRM, and ticketing, and delivers personalized, scalable CX with measurable ROI.

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Navu logo

Cloud-based conversational AI tool for B2B websites.

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Navu is an AI companion designed specifically for B2B websites that enhances visitor experiences without requiring a complete site overhaul. The platform features an interactive sidebar that answers visitor questions while they browse, along with journey analytics that help businesses understand user behavior and identify areas for improvement. Implementation requires only a simple embed code, making it accessible for marketing teams of all sizes.

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