getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Conversational AI Platform Software with Twilio communications platform

Last updated: May 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

62 software options

Zendesk AI logo

Zendesk AI

Zendesk AI is AI that puts humans first.

visit website
Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

Read more about Zendesk AI

Users also considered
Clepher logo

Get Clepher with Chatbots

learn more
With Clepher's AI-powered conversational chatbots, users engage with customers on Facebook, Messenger, and Instagram Direct Message. Building a bot is easy with the visual drag n' drop builder. Use any of the 50+ native integrations. Add Zapier or Make to take your bot to the next level!

Read more about Clepher

Users also considered
UChat logo

Conversational AI Platform

learn more
UChat is a platform that helps businesses create multiple chatbots for Facebook Messenger. You can use UChat’s visual flow builder to easily create an advanced conversation flow without coding.

Read more about UChat

Users also considered
Ideta logo

Build AI agents. No code. No limits.

learn more
Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation.

Read more about Ideta

Users also considered
Boost.AI logo

Cloud-based conversational AI platform for enterprise

learn more
No-code Conversational AI Platform for Enterprise

Read more about Boost.AI

Users also considered
LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

learn more
Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.

Read more about LiveAgent

Users also considered
Cognigy.AI logo

Enterprise Conversational AI Platform

learn more
Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Read more about Cognigy.AI

Users also considered
Comm100 logo

People-First, AI Powered Omnichannel Customer Service

learn more
Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

Read more about Comm100

Users also considered
Capturi logo

Conversational AI tool for analyzing phone conversations

learn more
Capturi's conversational AI software analyzes your organization's phone conversations with customers, revolutionizing customer service as we know it. By using AI, it transforms ordinary customer interactions into extraordinary experiences across your customer service department.

Read more about Capturi

Users also considered
Ada logo

The AI customer service agent platform for enterprise.

learn more
Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.

Read more about Ada

Users also considered
CRM Messaging logo

Bringing businesses closer to customers

learn more
CRM Messaging Conversational AI automates customer interactions with AI chatbots and voice assistants. Engage users in real-time across multiple channels, improve response times, qualify leads, and enhance customer support with intelligent automation for seamless communication and better engagement.

Read more about CRM Messaging

Users also considered
XOR logo

Text messaging, chatbots, and AI for recruiting teams

learn more
Modern recruiting communication software with text messaging, AI chatbot automation, and on-demand video interviewing for faster hiring

Read more about XOR

Users also considered
LiveChat logo

AI-based live chat for customer support and sales teams

learn more
LiveChat is a customer service software that enables businesses to communicate with website visitors in real time through chat functionality. The platform includes AI-based chatbots for automating routine inquiries, customizable chat widgets, and proactive chat invitations to engage visitors. It offers integration capabilities with various third-party applications including CRM systems, e-commerce platforms, and marketing tools.

Read more about LiveChat

Users also considered
TruChat logo

Natural language processing powered chatbot + live chat

learn more
TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system

Read more about TruChat

Users also considered
elastic logo

Chatbot solution to manage customer engagement

learn more
elastic provides an automated chatbot solution for businesses to improve customer service and boost productivity. It offers features like natural language processing and automated responses across several social channels including WhatsApp, Facebook, Instagram, and more to engage customers.

Read more about elastic

Users also considered
Pypestream logo

Cloud-based messaging and conversational AI platform

learn more
Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

Read more about Pypestream

Users also considered
Intelswift logo

AI-driven customer service automation platform

learn more
Intelswift is an AI-first customer service automation software designed to transform support centers into profit centers. The platform leverages advanced artificial intelligence and machine learning to streamline customer service processes, handle routine inquiries, and empower human agents with real-time insights and suggestions.

Read more about Intelswift

Users also considered
VYZR AI logo

AI voice & chat automation for sales engagement

learn more
VYZR is a conversational AI platform that automates voice calls, web chat, and WhatsApp using natural language understanding and generative AI. Deploy AI agents in over 100 languages with no-code setup, sub-300ms voice latency, native CRM integrations, and SOC 2 and HIPAA compliance.

Read more about VYZR AI

Users also considered
BotPenguin logo

AI agent builder to automate sales, support, & engagement.

learn more
AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

Read more about BotPenguin

Users also considered
User Copilot logo

ChatGPT-powered conversations AI solution

learn more
Get instant answers for your prospects and customers with a custom SmartChat Agent powered by ChatGPT and trained with your website, FAQs and documentation. Leverage AI to automatically engage visitors, accurately answer questions, book appointments and route new leads to your team automatically.

Read more about User Copilot

Users also considered
Botcopy logo

Connects Dialogflow to a rich, custom website chatbot UI

learn more
Botcopy is the quick, enterprise-grade SaaS that focuses on doing one thing exceedingly well, managing live chat. The software lets you connect your Dialogflow agent to a rich, custom web chat UI in a few clicks. It offers a tremendous range of features and settings to help you personalize the experience.

Read more about Botcopy

Users also considered
Nuacem AI logo

AI powered customer communication platform

learn more
A Conversational AI Platform enables businesses to automate and enhance customer interactions across voice, text, and digital channels. It uses advanced NLP, machine learning, and contextual understanding to deliver human-like conversations at scale.

Read more about Nuacem AI

Users also considered
Cresta logo

AI-based sales enablement solution

learn more
Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

Read more about Cresta

Users also considered
assist365 - AI-powered Virtual Assistant logo

Listen to the "Real Voice of Customer" with assist365

learn more
assist365 offers to automate the entire customer service workflow across both inbound and outbound. Right from Conversational IVR to handling complex queries for various use cases.

Read more about assist365 - AI-powered Virtual Assistant

Users also considered
Workativ Assistant logo

Automate IT & HR support with AI across work apps

learn more
Workativ AI lets teams build no-code AI agents for IT, HR, and workplace support. Train agents on your knowledge and connect with Okta, Azure AD, ServiceNow, Jira, Workday, and 100+ apps. Deploy on Slack, Teams, or Web to automate tasks and resolve employee queries instantly.

Read more about Workativ Assistant

Users also considered