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ZenMaid
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scheduling software for maid services
Table of Contents
ZenMaid - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ZenMaid overview
What is ZenMaid?
ZenMaid is a maid service tool with key features that include scheduling, recurring appointments, and more.
Key benefits of using ZenMaid
Who uses ZenMaid?
By industry, ZenMaid reviewers are most commonly professionals in consumer services (44%). The most frequent use case for ZenMaid cited by reviewers is maid service (94% of reviewers).
Starting price
Alternatives
with better value for money
Pros & Cons
Reminders
Pricing
Cleaning Service
Text and Email Notifications
Bugs and Issues
ZenMaid’s user interface
ZenMaid pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about ZenMaid?
ZenMaid is a maid service tool with key features that include scheduling, recurring appointments, and more.
Select to learn more
Who uses ZenMaid?
Based on 205 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ZenMaid's key features
Most critical features, based on insights from ZenMaid users:
All ZenMaid features
Features rating:
ZenMaid alternatives
ZenMaid
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MaidCentral
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MioCommerce
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ZenMaid pricing
Pricing plans
Pricing details:
ZenMaid Starter
No pricing info
Features included:
- Calendar for Maid Services
- Automated Email Reminders and Followups
- SMS Texting (Work Orders and Reminders)
- Automatic Work Orders
- Credit Card Processing
- Daily Access to the Zenmaid Team
- Instant Booking Form
- Invoicing
- Cleaner SOS Alert
- Mobile app
ZenMaid Pro
No pricing info
Features included:
- Calendar for Maid Services
- Automated Email Reminders and Follow-ups
- SMS Texting (Work Orders and Reminders)
- Automatic Work Orders
- Credit Card Processing
- Daily Access to the Zenmaid Team
- Instant Booking Form
- Invoicing
- Cleaner SOS Alert
- Mobile app
- Reports
- Spotfinder
ZenMaid Pro Max
No pricing info
Features included:
- Calendar for Maid Services
- Automated Email Reminders and Followups
- SMS Texting (Work Orders and Reminders)
- Automatic Work Orders
- Credit Card Processing
- Daily Access to the Zenmaid Team
- Instant Booking Form
- Invoicing
- Cleaner SOS Alert
- Mobile app
- Reports
- Spotfinder
- Cleaners Availability
- Paid-Time-Off (PTO) Tracking
- Service Ratings
- Exports
- Integrations
- Priority Support
User opinions about ZenMaid price and value
Value for money rating:
Of 21 reviews that provide robust commentary on ZenMaid's price and value, 62% mention it in a positive light.
Some users say ZenMaid offers great value for smaller maid services, appreciating its comprehensive features at a reasonable price. They find the software cost-effective and note that the free trial helps in evaluating its benefits. Reviewers appreciate the affordability compared to other software and feel the functions available in the free version are superb. However, some users report that the pricing can be high, especially for part-time employees, and additional charges for text messages can be a drawback. Some reviewers feel the monthly cost is not justified by the features offered, and others mention issues with the free trial and currency conversion.
, and
To see what individual users think of ZenMaid's cost and value, check out the review excerpts below.
ZenMaid integrations (9)
Integrations rated by users
We looked at 205 user reviews to identify which products are mentioned as ZenMaid integrations and how users feel about them.
Integration rating: 4.6 (10)
“Game changer. Clients are charged through zenmaid as it communicates with stripe”
Michael H.
Director
Integration rating: 5.0 (5)
“Click on the clients address and it automatically loads in maps. No typing in the address”
Michael H.
Director
Integration rating: 4.7 (6)
Integration rating: 4.3 (4)
Integration rating: 4.0 (4)
Other top integrations
ZenMaid customer support
What do users say about ZenMaid customer support?
Customer support rating:
We analyzed 72 verified user reviews to identify positive and negative aspects of ZenMaid customer support.
Widespread user sentiment highlights ZenMaid's customer support as highly responsive, often replying within minutes or hours.
A significant portion of users appreciate that the team listens to feedback and implements user-suggested improvements quickly.
Frequently reported by users, the support staff is described as helpful, professional, and proactive in resolving issues.
A limited number of users wish for more accessible support channels, such as direct phone or live chat options.
Support options
Training options
To see what individual users say about ZenMaid's customer support, check out the review snippets below.
“Customer service is the highest priority, always there in minutes to a answer any questions and they look for ways to improve there software by reaching to end user.”
Quentin R.
Owner
“I like how interactive and helpful the Zenmaid team is, they always reply to me whenever I ask for help and they always keep me updated on the latest adjustments.”
Cheryl C.
Owner
“I wish you could pick up the phone and call technical support, it is such a bother to me to have to write to someone and then wait a few hours for there reply only to sometimes to hear we don't have that feature. ”
Diana V.
Owner
ZenMaid FAQs
ZenMaid has the following typical customers:
Freelancers, Mid Size Business, Small Business
These products have better value for money
Q. What is ZenMaid used for?
ZenMaid is the first software for maid services that automates both management and marketing. Started in 2013 in Palo Alto, CA by former maid service owners (that's right, we used to run a maid service), ZenMaid is now relied on by over 100 maid services owners to organize, run and grow their businesses on a daily basis. Whether you're looking to save time, reduce your headaches, or lower the number of mistakes due to your cleaners and clients, ZenMaid will help. Featuring the easiest-to-use calendar on the market and marketing features that actually help it's customers to grow every day, ZenMaid is the premier tool for successful maid service businesses around the world and is used by multiple franchises.
Q. What languages does ZenMaid support?
ZenMaid supports the following languages:
English, Polish, Portuguese, Spanish
Q. Does ZenMaid support mobile devices?
ZenMaid supports the following devices:
Android, iPad, iPhone
Q. Does ZenMaid offer an API?
No, ZenMaid does not have an API available.
Q. What level of support does ZenMaid offer?
ZenMaid offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
