Fully integrated with your accounting ERP system, Anytime Collect automates your accounts receivables, so that after you've billed your customer, you don't have to worry about getting paid. Your business can benefit from increasing working capital, shortening the sales to payment cycle, and reducing bad debt write offs. Anytime Collect offers automated email functionality, phone call management, invoice dispute management, credit risk management and more! In short, Anytime Collect helps you get paid faster.
We've been using ATC for a few years now, and I can't imagine doing without it. As the Controller, I don't actually do any of the collections work, but having everything in ATC allows me to keep tabs on what's going on. I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work. The most powerful part of ATC, is definitely the automated emails, which we've just begun using. I'm expecting this to make a huge difference in our past due balances over the next few months.
We've been using ATC for a few years now, and I can't imagine doing without it. As the Controller, I don't actually do any of the collections work, but having everything in ATC allows me to keep tabs on what's going on. I love the communications history - when we had to replace our collections person it was great to be able to retain all the history of her work. The most powerful part of ATC, is definitely the automated emails, which we've just begun using. I'm expecting this to make a huge difference in our past due balances over the next few months.
Pros *The automatic sync with our accounting software
*The ease of sending emails to clients via ATC
*Being able to see the history of all communications with a client
*Automated emails & statements
*The ability to record customer promises and to set reminders to follow up
Cons Not much is intuitive - at least on the "old" version. Figuring out how to do what needed to be done hasn't always been easy. I haven't been using the newer version yet but my collections person tells me it's easier to move around in it.
Documentation is definitely lacking - I don't consider searching through old help tickets or articles an acceptable substitute for real in-application help.
Awesome product! Love the automated email feature.
Used daily for 1-2 years
Reviewed 2019-02-20
Review Source: Capterra
Ever since we started using Anytime Collect, our collections efforts have become much easier, we are getting paid faster and many of our customers like that they are able to view their statements and retrieve invoices without calling us. Highly recommended!
Ever since we started using Anytime Collect, our collections efforts have become much easier, we are getting paid faster and many of our customers like that they are able to view their statements and retrieve invoices without calling us. Highly recommended!
Pros The automated collection emails sent to our customers have been such a time saver. It helps me by maintaining collection notes that can be accessed by members of my team, allowing credit card payments within the software and to know when to follow-up with customers regarding specific issues. I also love that the customer receives a link to which they can review their statement and access invoice copies. They offer great video tutorials and their customer service is always willing to assist with your learning of the software or to resolve any issues.
Cons When it logs me off within the browser, there is no notification and I have found that on a few occasions I've attempted to respond to a customer but I was unknowingly logged out so the email was not sent and I had to retype the email again after signing back in.
If one word could describe Anytime Collect it would be "Transparency." Since implementing Anytime Collect, we have more visibility across the board as to where we stand with our receivables. There are no more paper aging reports with highlighters. Anytime collect brings out the information you need to make key decisions on a day to day basis.
If one word could describe Anytime Collect it would be "Transparency." Since implementing Anytime Collect, we have more visibility across the board as to where we stand with our receivables. There are no more paper aging reports with highlighters. Anytime collect brings out the information you need to make key decisions on a day to day basis.
Pros I enjoy the automation of emails to past due accounts, the task list that it provides, and the dashboard that gives an overall executive view of the receivables.
Cons It is web or browser based and it can be slow at times. The company has been great and have put us on a pilot release of a new version. There have been some bugs as with all new software but the power is still there!.
We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.
We have over 3000 customers and with ATC is like I have 2 more Agents working with me to cover all the accounts. I'm very happy with the performance and support from ATC.
Pros Ability to create groups for type of communications.
Ability to integrate to Merchant Accounts and Credit Score Agencies.
Ability to create agendas and follow ups direct them to my Agents.
Customer support is there any minute to help.
Cons Honestly, any con is resolved by the support team so no cons
We have significantly improved our DSO. The quantity of issues that are significantly past due has greatly decreased, so we are better suited to devote our time to areas that have been neglected previously. We utilize that ability for multiple users to see notes made on previous issues and the resulting efforts that have been made.
We have significantly improved our DSO. The quantity of issues that are significantly past due has greatly decreased, so we are better suited to devote our time to areas that have been neglected previously. We utilize that ability for multiple users to see notes made on previous issues and the resulting efforts that have been made.
Pros Having the ability to manage and customize collection efforts in a clear and organized way has significantly improved our DSO. Providing customers a way that the can view their account details, get pdf invoice copies and even make payments without contacting us directly has freed up the time spent on collections efforts.
Cons For our customers whom decide to take advantage of the pay now feature there can be a learning curve depending on if they typically pay in advance or if there are trying to take advantage of a credit on there account.
Automated Email: Based on rules set in the system, emails are automatically generated and sent to customers, including necessary supporting documents.
Online Payments: Customers are able to self-serve invoices by viewing and paying all invoices through a customer portal.
Prioritized Actions: Find out exactly who you need to call or email next, why and what their account information is from one screen.
Phone Call Management: Collection representatives can place calls to customer from within the Anytime Collect Call Manager, which are then recorded, transcribed and stored in the system. If a customer calls the accounts receivable agent, the Anytime Collect Call Manager prompts the customer with options to check their balance, review open invoices, check on recent payments, or to speak with a credit representative. The inbound call is also recorded, transcribed and stored.
Invoice Dispute Management: Anytime Collect will automatically escalate disputes to a credit manager when necessary. Each invoice can be tagged with a reason code for tracking purposes. Filtering by reason code can help to decipher which issues come up most often and avoid them in the future.
FAQs for AnytimeCollect
Below are some frequently asked questions for AnytimeCollect.
Q. What type of pricing plans does AnytimeCollect offer?
AnytimeCollect has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of AnytimeCollect?
AnytimeCollect has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does AnytimeCollect support?
AnytimeCollect supports the following languages:
English
Q. Does AnytimeCollect support mobile devices?
AnytimeCollect supports the following devices:
We do not have any information about what devices AnytimeCollect supports
Q. Does AnytimeCollect offer an API?
Yes, AnytimeCollect has an API available for use.
Q. What other apps does AnytimeCollect integrate with?
AnytimeCollect integrates with the following applications:
Epicor Financial Management, NetSuite, Sage Intacct, Microsoft Dynamics NAV in the Cloud, Microsoft Dynamics CRM, Oracle CRM On Demand, SAP CRM, Dynamics 365, Microsoft Dynamics NAV, Microsoft Dynamics GP, Sage 500, QuickBooks
Q. What level of support does AnytimeCollect offer?
AnytimeCollect offers the following support options:
Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
Q. Which apps is AnytimeCollect compared to most often?
GetApp offers free software discovery and selection resources for professionals like you. Our service is free because software vendors pay us when they generate web traffic and sales leads from GetApp users.
Because we’re committed to help you find the right solution for your business needs, we list all software vendors on our website, and give them the opportunity to feature their solutions and collect user reviews.
At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
Sign up / Sign in
Both new and existing users can sign in with LinkedIn.
