Coupa Reviews - Pros & Cons, Ratings & more

NetSuite

Precoro

Odoo 

Vantage Circle

BeyondTrust Remote Support

Coupa’s cloud-based suite of financial applications provide visibility and control over all expenditure in your company; procurement, expenses and AP

Coupa

Android

Web-based

iPad

iPhone

Director of PRocurement

Specifically, we are struggling with the supplier integration and though we have weekly calls, we are still having problems.

RPA Developer

Very bad, always have problems with the page, can't change the password and the message error is a random message that do not help.

Its been four months since go-live, And we are still having problems with integrating to oracle. Some may read this review think that this is a problem with the implementer, some of it may be.

Senior Director

I am frustrated because I have been over this MULTIPLE TIMES via chat Support: Sorry for the inconvenience. Me: Don't say that again, please.

Broker Assistant

I love that this is a comprehensive solution for all supply chain needs.

Fondateur Président de CSK

Overall, Coupa software is a great solution for companies looking to improve their expense management.

Sponsorship 

Mobile support is a good thing. Customer support is great.

Director of Supply Management

They are a formal and professional firm, bringing the subject matter expert depending on the topic. And good follow up on topics and meeting.

I find Coupa to be a poorly designed product, difficult to use, lacking many basic features, and which adds layers of complexity to minor workflows.

Risk and Assurance Auditor II

It offers a complete suite of tools for procurement, invoicing and expenses, also its pretty easy to navigate, which helps in quick adoption by users.

Sales Engineer in Powerrubber.com

If you want to loos your money, it is a good place to buy for access.

Product Development and Procurement

Coupa’s ability to take inputs in any form (question, statement, text, numeric, percentages, etc) and track and compare them is incredibly useful for the bidding process.

Here are some of the negative points of Coupa:High cost: Coupa is quite an expensive piece of software, which may make it inaccessible for small businesses or low-budget businesses.

Assistant Controller

The expectation for the user to understand the full reimbursement policy of the company may be to high. There is no built in calculation to reduce a reimbursement by type selected.

Sr. Purchasing & Procurement Specialist

Being able to Purchase and pay out of one system. Instead of using two systems that don't talk to each other.

The software is easy to use, offers detailed analytics and can be integrated with other business tools.

Account Manager

I use Coupa for expenses and it is really straightforward and easy to use.

Product Manager

Like, the worst search bar I've ever used. No matter how well we tagged items, it would never find them.

SAP Concur

SAP Ariba Strategic Sourcing

Oracle Database

DealerCenter

It is a nightmare to create a profile. There are a million questions and a lot of them irrelevant. It asks the same info for 4-5 times. I wasted a lot of my time to create a profile (1 hour). The customer service didn't help at all.  

Very hard to create a profile. 

Invoice management platform

Difficult to Navigate

Supply Chain Guru and Coupa CSO

HORRIBLE so far absolutely horrible . Nobody wants to make a call and help the business, rather hide in chat box. 

Worst company ever 

Does a job

Simple and Efficient

I can devote more time to other tasks because I create invoices more quickly.

Coupa EO

Coupa enables you to identify new markets to market or buy products, as well as enables you to find the best prices and many good offers.

The best procurement systems with high quality service

Necessity in corpo

Good for workflows but difficult to navigate

Utilizing this product daily to send client invoices due for payment. 

Coupa Review

Coupa Expense Software Review

Overall, Coupa makes the RFx process faster, easier, and more objective, thus yielding better results. 

Comprehensive and easy to use 

Expense reports that used to take hours to complete can now be done in less than half the time.

Coupa makes expenses a breeze

I am satisfied with how coupa is used for B2B purchases and how most vendors is easily found when issuing the PO.

Coupa makes business purchasing easy

Overall experience has been good. The vendor receives the purchase order once approved via email. Once the service has been received attaching the invoice and the closure procedure is easy as well.

Good Tool to Manage Purchase Orders

It has been a refreshing experience considering we were moving from a manual system. Procurement process has never been any simpler. I like that I can place my requisitions anytime and from anywhere! That I can track the approval flow is also a plus for Coupa

Supply chain solution that actually works

Incredibly Frustrating

Our business added it as a bolt-on to NetSuite, and a large selling point was the Sourcing package.  Even though we cannot use the Sourcing module as it is, it has benefits of keeping the invoices and POs tied together and integrates well with NetSuite

Coupa Reviews

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