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Melio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accounts payable platform for businesses of all sizes
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Melio - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Melio overview

Based on 401 verified user reviews
What is Melio?
Melio is an accounts payable solution with key features that include electronic funds transfer, online payments, payment processing, invoice processing, billing and invoicing, and more.
Who uses Melio?
By industry, Melio reviewers are most commonly professionals in accounting (22%). The most frequent use case for Melio cited by reviewers is accounts payable (52% of reviewers).
What do users say about Melio pricing?
Most reviewers indicate that Melio delivers strong value for money, as they appreciate free ACH payments and core features. Some users say the free plan meets their needs, but a few reviewers report concerns about value after paid plans launched.
What are the most popular integrations for Melio?
The Melio integrations most frequently cited by reviewers are: QuickBooks Online (an accounting product rated 4.7 out of 5 for its integration with Melio) and QuickBooks Online Advanced (an accounting product, 4.1).
Starting price
per month
Pros & Cons
Credit Card Payments
Approval Process
Accounting Integration
Funds Management
Check Processing
Delayed and ineffective email support
Melio’s user interface
Melio pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.4
Customer support
4.0
Reviews sentiment
What do users say about Melio?
Melio is an accounts payable solution with key features that include electronic funds transfer, online payments, payment processing, invoice processing, billing and invoicing, and more.
Select to learn more
Who uses Melio?
Based on 401 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Melio's key features
GetApp's analysis of 133 verified user reviews collected between August 2021 and December 2024 identifies Melio's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Melio's Electronic Funds Transfer feature for its ease of use and time-saving aspects. They report it simplifies paying vendors and contractors via ACH and direct deposit. Users find it convenient for scheduling payments and eliminating paper checks. However, some mention issues with failed transfers and slow processing times. They indicate the need for quicker turnaround and better reliability. Integration with QuickBooks Online is a desired enhancement for many users. Of the 24 Melio users who gave detailed accounts of their use of Electronic Funds Transfer, 100% rated this feature as important or highly important.
Ian P.
Owner
Kathleen B.
Founder, Virtual Assistant
Users report that Melio's Online Payments feature is straightforward and efficient, making it easy to send and receive payments. They appreciate the ability to process customer payments with a shareable link and the convenience of automatic payments. Reviewers indicate that the service is generally reliable and secure, though some note delays in fund transfers and issues with international payments. Integration with QuickBooks is highlighted as a beneficial aspect. Of the 25 Melio users who gave detailed accounts of their use of Online Payments, 100% rated this feature as important or highly important.


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Ginger B.
Court reporter

Austin A.
Founding Member
Reviewers indicate that Melio's Payment Processing feature is user-friendly and efficient, allowing for automatic and scheduled payments. They appreciate the integration with QuickBooks Online and the ability to pay vendors via ACH. Users report that the process is generally reliable and cost-effective, though some experience occasional glitches and delays. They value the various payment options available and the ease of setting up recurring payments. Of the 33 Melio users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.
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Scott B.
Owner
Oscar S.
Manager
Users report that Melio's Invoice Processing feature is highly efficient and easy to use. They appreciate the approval system, which provides control over payment oversight. Reviewers highlight the ability to upload invoices and automate payment processing, saving time and reducing manual effort. Integration with QuickBooks is seen as a valuable aspect. Some users note occasional issues with canceled payments and delays, but overall, they find the system reliable and straightforward. Of the 27 Melio users who gave detailed accounts of their use of Invoice Processing, 89% rated this feature as important or highly important.
See related user reviews
Jodi P.
Owner
Cheryl P.
Owner
Reviewers appreciate Melio's Billing & Invoicing feature for its simplicity and efficiency. They report that it streamlines the process of creating and sending invoices, with capabilities like automatic invoice uploading and easy payment links. Users find it helpful for tracking client services and managing vendor payments. Integration with QuickBooks Online is frequently mentioned as a beneficial aspect. Some users express a desire for improved usability and more frequent use in their workflow. Of the 19 Melio users who gave detailed accounts of their use of Billing & Invoicing, 84% rated this feature as important or highly important.

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Joel B.
Marketer

Brandy C.
Founder
All Melio features
Features rating:
Melio alternatives
Melio pricing
Pricing plans
Pricing details:
User opinions about Melio price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Melio's price and value, 69% mention it in a positive light.
Most reviewers indicate that Melio offers strong value for money, highlighting that ACH payments and many core functionalities are free, which they find especially beneficial for businesses seeking to minimize processing fees. They appreciate that the platform allows free or low-cost transactions unless expedited payments or checks are required, in which case fees apply. Some users say the free plan covers their needs and find the option to process payments from checking accounts at no cost particularly valuable. A few reviewers report concerns about service quality changes when paid plans were introduced, affecting their perception of value.
, and
To see what individual users think of Melio's cost and value, check out the review excerpts below.
Melio integrations (6)
Integrations rated by users
We looked at 401 user reviews to identify which products are mentioned as Melio integrations and how users feel about them.
Integration rating: 4.8 (30)
“I need these two to talk so that our books line up with out payment records. Although (and I know this is QBO's fault) I wish the invoice syncing was a little more seamless from quickbooks.”
“The integration with Quickbooks Online is critical for us because that's the billing system I use daily for our company, so the fact that Melio works seamlessly with QBO is fantastic.”
“This was the number one reason of starting to use Melio and as long as they integrate I will always use and continue to recommend to my clients. ”
“Bills and payments flow seamlessly from QBO to Melio and back (two-way sync). It cuts my data entry time down significantly.”
“There must be a sync back and forth to the accounting software to make it a beneficial tool”
“This integration is important because I use QB exclusively for bookkeeping clients ”
“I use QB for money management so this integration was a requirement for me. ”
Beau R.
Owner
Integration rating: 4.6 (10)
“THis is import because transactions are entered directly into QB. The issue is when I tried to link my new QB account to Melio, it keeps failing. Yes I did reach out to Melio Team, still awaiting a response. ”
“Bills and payments flow seamlessly from QBO to Melio and back (two-way sync). It cuts my data entry time down significantly.”
Amanda B.
Executive Assistant
Integration rating: 4.7 (3)
Other top integrations
Melio customer support
What do users say about Melio customer support?
Customer support rating:
We analyzed 60 verified user reviews to identify positive and negative aspects of Melio customer support.
A small group of reviewers found Melio's customer support team quick to respond, understanding, and honest about feature requests.
The majority of users report customer support is slow to respond or completely unresponsive, especially during urgent issues.
Common user feedback highlights difficulty reaching support via phone or email, with many left waiting or receiving no reply.
Widespread user sentiment notes inconsistent, unhelpful, or conflicting answers from support, with many issues left unresolved.
Support options
Training options
To see what individual users say about Melio's customer support, check out the review snippets below.
“Melio has an excellent customer support and resolves any issues quickly.”
Ryan R.
Accountant
“customer support is terrible have waited for support for over 40 minutes with nothing said to assure me as a customer that i am recognized as waiting in que.”
melanie b.
finance associate
Melio FAQs
Melio has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is Melio used for?
Melio is an accounts payable and accounts receivable solution designed to help businesses of all sizes manage bill payments, improve workflows, and optimize cash flow. To get started, enjoy your 30 day free trial. Pay vendors online using bank transfers or credit/debit cards, even if they only accept checks—Melio takes care of the manual work. Seamlessly sync with QuickBooks and Xero, keeping your finances up to date. Plus, pay vendors outside of the U.S. in USD or their local currency. With Melio, you can choose to pay by bank transfer or card to extend cash flow and earn rewards. Adding vendor or bill details is simple—manually enter, upload, or photograph invoices. Add multiple vendors at once with an Excel sheet or a CSV file—Melio can provide a template for your benefit. Schedule payments to fit your cash flow needs, and let Melio handle the rest. With a mobile app for iOS and Android, Melio lets you track and manage payments anytime, anywhere. Gain better control over your finances, making it easier to keep your business running smoothly.
Q. What are the benefits of using Melio?
• Flexible payments: Pay vendors via bank transfer or credit/debit card, while they receive a check, an ACH transfer, a wire transfer, or a single-use virtual card.
• Seamless sync: Auto-sync payments with QuickBooks and Xero.
• Pay with your credit card: Earn rewards and extend your payment float by up to 45 days.
• Advanced approval workflows: Delegate routine tasks while staying in control with flexible user roles and permissions.
• Mobile app: Approve payments and handle other finance tasks no matter where your business takes you.
Q. What languages does Melio support?
Melio supports the following languages:
English
Q. Does Melio support mobile devices?
Melio supports the following devices:
Android, iPhone
Q. Does Melio offer an API?
Yes, Melio has an API available for use.
Q. What level of support does Melio offer?
Melio offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base



















