Its a billing program and is extremely effective at billing. I find no "cons" when comparing to other billing programs I've looked at. I'd love more practice management functionality--but I don't see that as the main purpose/use of this program.
Pros
The program is clean, simple, and available anywhere through the web and various applications for mobile devices. New users are easy to setup and manage. Reporting functions are easy to manage. Downtime is a non-issue. Reports are easy to run and provide the information we need to keep a pulse on our firm's billings, collections, and associated compensation models. There are also easy reports to provide for accountability of time keepers. Invoicing is easy as well and so is receiving payments. We also use the trust accounting functionality which helps us keep on top of retainers. Another popular billing program we looked at tried to charge us about 5 times the cost of our average user, merely because one report regarding collections was critical to our internal compensation model. We've used Bill4Time for our billing needs for over 5 years, and many of our attorneys used it before we formed our firm. Its solid, simple, and easy to use.
Rating breakdown
I run a small business that has experienced tremendous growth over the last few years. Our work load is sometimes overwhelming. Bill4Time allows us to track our work and bill for our services and it is very simple to use and this allows us to spend the majority of our time performing our work that we are paid for. I looked at several similar online project management services and chose B4T. I am glad that I did.
Pros
Our company deals with over 100 clients, each of which has numerous projects. Bill4Time allows us to track our time on each project, produce invoices quickly and track payments and receivables. As with any complex software there is a learning curve. Bill4time was very easy to implement. Any questions or how to's they are always available to help.
Cons
All in all I really don't have any complaints.
Rating breakdown
Likelihood to recommend: 10/10
It's been a life saver in that I can easily and conveniently produce supporting documentation as to my out of pocket expenses and time in administering this estate as well as bill for and account for my time and expenses in my Paralegal/Investigation firm which makes getting paid much easier and with no hassle because the invoices and statements are detailed, clear and easy for my clients to understand.
Pros
The software is much like the software that I had become accustomed to using at a law firm and is reasonably priced for me as a one person newly established business where the cost of the law firms software is simply not feasible. Additionally, I love the convenience of being able to create and produce a customized report for any given request for information once an entry has been created and entered. The ease of use and setup is also something I really like.
Cons
I haven't found anything thus far that I don't like about the software.
Rating breakdown
Likelihood to recommend: 10/10
Pros
I like that it is pretty straight-forward and I can usually figure out how to do anything new just by hunting around by myself without needing assistance from customer service. However, their customer service is fantastic and I never have any trouble getting a rep right away. They are always able to answer my questions quickly and easily.
Cons
There are a few features that I would like to see added that it currently does not have. I have noticed other reviews on their website that say the same thing. I have contacted customer service about specific things we would like to be able to do and they are always receptive to the ideas and submit them to their team for future updating.
Thank you for your review, Christine! Thank you for sending over your feature suggestions.
Rating breakdown
Likelihood to recommend: 6/10
The various report options help me to understand better what is happening with my case management and accounts receivable.
Pros
Bill4Time is easy to use and provides the features that I need for case management. Customer support is outstanding as well.
Cons
Sometimes it reorders the time that I have entered, but that is not a substantive problem.
Rating breakdown
Likelihood to recommend: 9/10
30-day free trial, no credit card required.
Time & Billing: $27/user/month (billed annually) or $29/user/month (billed monthly).
Legal Pro: $45/user/month (billed annually) or $49/user/month (billed monthly).
Legal Enterprise: $80/user/month (billed annually) or $89/user/month (billed monthly).
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