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Clio logo
4.7
1.5K

Cloud-based legal practice management software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Clio users   
avatar
+15
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
I love living in one database. It is wonderful that it links with Outlook and can track all data related to a Matter or Contract, including related contacts.
I hate when I am asked for instructions on setting up their client portal because I have no instructions to give them.
Overall, the best time and billing software out there. I have demo'd several and Clio was the clear winner.
This is especially clear in light of its competition, Abacus or AbacusNext or AbacusLaw or whatever other evil derivative product they put out there which is all horrible in my experience.
Great support and excellent cloud-based option at a very reasonable price. Glad to see regular improvements and updates, taking user feedback into account.
My client started having trouble uploading her documents to me. Assignments went missing, and so deadlines were missed.
Clio provides effective and easy invoice creation and it's quite secure. Additionally, its costumer service is just amazing.
However, when I ask that they fix them, I am given a link to a site to "request a new feature" where apparently they wait until enough people complain before fixing a problem.
Functionality is nearly universal while specially and jusisdiction costomization is great. Easy law firm branding and pre sale marketing is brilliant.
I like the ease of its use and the ability to integrate all other legal applications in one place.
The customer service at Clio is always fantastic: responsive, kind, and helpful.
My overall experience with Cleo has been fantastic and has changed how I do my daily job for the better. It has made life at work much easier and less stressful.
Software is easy to use and does all the things we need it to do. I'm a happy customer and recommend CLIO to others.
It is a fast-developing software, very flexible and easy to learn, best suited for solo practitioner and law firms. It's a decent product though not without limitations.
I love Clio and will not change to another product. Customer service is excellent.
I like Clio's simplicity and intuitiveness best. It really is the easiest time management program I have used.
My overall experience has been great. They are always making sure to take the next step in integrations and constantly keep their software up to date and secure.
I am very satisfied with Clio as an online time management option. If you want/need to be 100% in-the-cloud, I would choose and recommend this program most highly to other firms.
TimeSolv Legal Billing logo
4.7
648

Time, expense & billing management software for legal firms

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from TimeSolv Legal Billing users   
avatar
+15
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
Love how easy it was to transition over to this program and customer service is top notch. This company provides the best customer service.
Every annoyance I had with it has been removed through updates.
TimeSolv is a great program and very easy to use. I like that it is easy to search between matters.
There is nothing that I have found to be much of a problem with the software.
Also the ability to edit entries within matters makes running reports seamless. Additionally, the layout is very user friendly and clear as to how to navigate around the system.
I experienced times when I couldn't put in an entry - that may have been the internet connection, but can be annoying.
I like TimeSolv's competitive pricing, ease of use, simple and intuitive interface, and helpful online guides compared to other programs.
Timesolv is a no-nonsense software which eases the burden on billing professionals and firm administration.
Best feature is their highly responsive Support and Account teams - real people who actually take the time to help solve your specific business needs.
I like that I can make changes to billing with ease. I like that TimeSolv can integrate well with the clients' billing software.
Overall, this product has a great user interface and is fairly easy to learn on your own. Support is easy to get in contact with, and most generally can answer and solve issues rather quickly.
Appears more robust than MyCase. Dedicated "Help" button which provides tutorials for TimeSolv.
I appreciate the ease of editing and adding entries from a previous date. As a paralegal, it can be difficult to accurately bill each task in the moment and this feature is incredibly helpful.
We switched to TimeSolv at the beginning of the year and have been so happy with it.
Ease of use - it's intuitive and offers excellent customer support.
It has been helpful to track time and see utilization and other data points. It could be interesting if it could integrate with an excel.
I love how easy it is to enter your time in TimeSolv.
Relatively easy to use, while being cost effective.
CosmoLex logo
4.7
335

Web Based Legal Practice Management & Accounting Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.8
Pros and Cons from CosmoLex users   
+15
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
The technical support has been excellent, both from their quick responsiveness and their ability to solve any issues I may have.
Then why am I paying to use Cosmolex. Lastly, the customer service has been consistently terrible.
My overall experience with CosmoLex has been excellent. The initial onboarding process was very useful and the data migration from my previous accounting software program was quite seamless.
The only difficulty our firm has had has been in discerning how to remove or amend charges to clients once they have been billed and once payment has been received.
Cosmolex is by far the best Legal Management Software on the market. The accounting is superior and specific to the legal industry and the client management options are unmatched.
Second, when I chatted someone to find this "update" they could not find it or direct me to it. The lack of integrations (and the integrations they are getting) is really problematic.
After trying more than 5 of the other solutions, Cosmolex was the best cost effective solution, giving me a complete package of tools for all aspects of my firm.
I don't use a lot of them and it could make things confusing if i didn't already know what I'm doing.
It is really easy to get a live person, which is great. And I have been impressed with every single one of them.
What I like the most is that virtually everything is in one program and it is super easy to use. It was a smooth transition to migrate files and data over (CosmoLex took this over for me).
Billing with a timer, bulk billing (was added after I requested), super responsive customer support/chat, great reports, full back-end accounting.
Easy to use, good interface, web-based and does most accounting tasks quickly and simply. Software development team is very responsive to any concerns about the product.
The support features and articles are great. I've been able to solve most of my own issues without the need to submit a help ticket.
Easy to use and very user friendly. Support team is great and very helpful/quick to respond.
Customer service is also very good. I like that it integrates with several other applications, such as LawPay and Casemaker (although I no longer use Casemaker).
The versatility of being cloud based is very beneficial to me as I can log in from anywhere with an internet connection. Combined with the price it was the best choice for our law firm.
Cosmolex is very helpful for trust accounting.
Cloud-based, good interface. The program integrates with OneDrive and other vendors' products.
Zoho Books logo
4.4
618

Online accounting software for growing businesses

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.3
    Features
    4.2
    Customer support
    4.2
Pros and Cons from Zoho Books users   
avatar
avatar
avatar
+15
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
I also like that I can attach receipts to my expenses. I'm very thankful for Zoho Books and hope they continue to meet the needs of sole proprietors like me.
The payment plans are a little frustrating. The limits are on the number of contacts and as a business with lots of contacts and only one transaction often per contact it gets really expensive.
To conclude, Zoho Books is easy to understand and its configuration is quick and easy. The automation of the system is great and you save a lot of time.
Bad automatic matching, paypal multi-currency feed all over the place.
That said, the Zoho family of products are solid, so if you have need for an accounting product and you are familiar with accounting software, this product would be a great choice.
The another problem of this software is that this software is very difficult for the new users and it is not so easy to learn how to handle our accounts and invoices.
Simple, handy software with nice visual graphics: data is accessible and easy to share with other users and specialists.
The weekly log does not allow us to enter our comments and it gets frustrating to open each day entry and enter the comments.
What i liked the most about this software is that is very easy to use and to customize it for you own purpose.
Cost and the ability to build your own integration tools. Compared to other options (unnamed here, but you know who they are), it is VERY cost efficient and effective.
Zoho Books has been great for our business. Helps us keep everything in order with our business finances.
Great value for money and great quality software.
Ease of use, it has all the features I was looking for in an accounting application. The security is another factor I like Zoho Books.
The product is stable, and the company offers solid tech support.
It links with multiple finance and backing systems including local banks making it pretty easy to work with.
This is the best bang for buck you can get if you are a startup, an independent freelancer or just need invoicing to start. There is no other system comparable with Zoho at this price point.
You can integrate easily with other tools, manage your invoices and reimbursements easily using zoho books. Me and my team are really satisfied.
The customer support is also very responsive and usually fixes your worries.
PracticePanther Legal Software logo
4.7
503

Intuitive Cloud-based Law Practice Management Software

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.5
    Customer support
    4.6
Pros and Cons from PracticePanther Legal Software users   
avatar
avatar
+15
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
The client portal is wonderful, and I love how the accounting features are organized. Customer service is amazing.
Wasted hours trying to make it integrated with QuickBooks, only to have PP blame Quickbooks for PP inability to integrate. I spent at least 12 hours and gave up the integration.
I continue to be very impressed and happy with the software. They are constantly updating it with new useful features.
Since they have grown, they have lost some of their customer service.
There are simple reports and a great dashboard to see how much is outstanding, to be billed, and the amount in my trust account.
Technical Support and Correction of Problems - Discovered a serious problem with the partial payment of invoices that does not allow a Client to make a partial payment to an invoice.
Ease of use, great customer service and tutorials, countless helpful features to help me run my practice (i.e. calendar, billing/invoices, time management).
I don't know if they really have an IT department to fix any problem that is presented them. I have serious concerns that they don't know how to fix the bugs in their own system.
Also, the interface is extremely user-friendly -- the customer service is excellent, but I very rarely need it because the interface is natural and the tutorials are great.
We love Practice Panther Software for its ease of use and full capability to administer the cases, maintain and generate billing and keep us responsive to our clients' needs.
Helps me manage my solo practice all by myself. My clients are satisfied with their client portal and ability to send me messages.
PracticePanther is user-friendly, easy to learn, easy to set up and modify as you go along, easy to maintain, and easy on the budget. On top of that, customer service is top-notch.
I love the simplicity of this software. It makes keeping track of billable hours so easy.
I love it and I love all the possible intergrations.
Everything is in one place and it provides an excellent tool for collecting information from clients in a personalized portal that looks professional and is easy to use.
I love that you can learn it slowly - but start using it right away. We started by just entering time and expenses and invoicing, now we use the integrations.
The integration of calendar, client contact and billing, as well as the ability to utilize the full functionality of the software from any location.
The amount of money I've lost using PP has been in the thousands. I've switched to Clio now, which seems better so far.
Xero logo
4.4
2.8K

Accounting software for small business

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.3
    Features
    4.3
    Customer support
    4.0
Pros and Cons from Xero users   
avatar
+15
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
I love the app and gives me accounting on the go. Helps me track invoices and profits with ease.
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature.
The ease of use and reputation are by far the greatest part of this product. In addition to this, the range of potential integrations is fantastic.
Our main complaint is that Xero stopped doing payroll in 2018, so now you have to pay an additional fee to a payroll processor such as Gusto.
Really easy to submit expenses, categorise them and check the progress of you submitted expense - super easy to do all from the app.
Changing accounting software from Xero is a horrible experience. They make it very difficult to pivot to other software.
Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.
Removing/deleting of transactions and line items are difficult, imported by error and had to delete one by one.
I very much like the ease of uploading expenses to Xero and the fact that you can save photos of your receipts rather than keep loads of paper receipts.
At times it can be frustrating that the only way to deal with customer service is via online, written support.
I think that Xero is easy to use and setup, and the UI is great for beginners to use. Overall very friendly to the eyes.
Xero has been easy to use, it's streamlined our invoicing processes and ensured that the right members of the team all have suitable appropriate access and knows what's happening financially.
Great Small Biz and Association software - Great Price.
I loved how easy it was to integrate XERO with my bank accounts and Paypal.
Solid and simple cloud accounting solution that is easy to navigate and customise.
Xero is easy to use and is widely adopted. It has a nice UI and quite a few different integrations that make keeping it updated easier.
Easy to use and implement and cost is very attractive.
Project tracking and automatic updates. Very supportive & available customer support.
BQE CORE Suite logo
4.5
738

Time & Billing | Project Management | Accounting

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.3
    Features
    4.4
    Customer support
    4.6
Pros and Cons from BQE CORE Suite users   
+15
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
We are still using Quickbooks for accounting for now. The webinars have been great, the support team has been great, our trainer was great.
There are times when a question asked gets bumped up and it takes a long time to correct or answer that you lose track of the problem.
Invoicing is easy and we are impressed with professional looking invoice templates that are easy to read. Also it is easy to manage the outstanding accounts receivable.
The program was often slow and sluggish between screen changes (I have very fast ethernet connection 250mbps DL speed).
Each and everyone of them I have interacted over the years have been amazing. All of them in customer service are tremendously helpful in setting up the software for my new firm.
It was the most expensive waste of time I've experienced in a long while. It's right up there with Yelp advertising.
Billing process is easy and intuitive as we can provide clients with a detailed invoicing if required. Ability to manage subcontractors pretty much like our employees is very helpful.
We have not had any significant problems over the course of using it. At times the interface does require quite a few clicks to get things done.
The QuickBooks integration is very stable and makes sense once you understand it. The user interface looks nice, is operationally smooth and is very responsive both in design and speed.
We love the reports and other methods that allows us view the information helpful to make important business decisions.
While I am still learning and looking at how our company can best utilize CORE in all areas, we are definitely benefitting from using it.
We like the reporting features and use them often, the rich billing features as well. It has taken us away from using a separate software for managing contacts, which is very helpful.
Last but not the least we are enjoying excellent customer service and support.
We have used it for quite a few years now and it has given us good insight into the firms overall performance on projects. We have used those results to fine tune or pricing.
My overall experience with Core is great. I think it is more user friendly on the admin side.
We also use the Retainer aspect which is helpful for our clients, much better than trying to keep track of in manually in excel or quickbooks.
We have been very pleased with all aspects of customer service, the integration team, custom reports team, trainers, and call center for the one off type questions and issues.
This custom report is a great tool for us… color coded – RED, showing when over budget (time or ‘not to exceed’ contract fee).
CARET Legal logo
4.5
129

Legal software solution that creates space for what matters

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.6
Pros and Cons from CARET Legal users   
+15
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
When I have a question, I just type it into the help section and I receive either a phone call or email very promptly. As a solo, this product is amazing and does so much.
Until recently, we could live with those glitches. However, the software now refuses to delete emails from my Inbox and the company cannot correct this problem.
Integration with email is awesome and our staff gets a sense that your team is continually improving and adding options which makes it even more exciting.
It has been one of the worst conversions we have ever experienced.
Having the accounting "internal" for both trust & non trust accounts is a great help in not needing to use Quickbooks, then re-enter/log the checks, costs, details.
There isn't much to say in terms of negative content that I personally have experienced.
There are so many things to rave about this legal management software. If we have to pick, I would say its awesome customer service and its basic accounting capabilities offered.
They have added functions and features based on our requests. There are bugs, but they work hard to correct them.
Lastly, the customer support and training has been beyond my expectations, with their quick responses and help. Overall a great product and only I wish I would have made the switch sooner.
The integrated accounting solution is excellent, including the ability to write checks directly from Zola.
Zola Suite has been super easy to use. Although they provided an onboarding specialist to walk me through the product, I didn't need the help.
Billing and keeping track of time is very easy with this software. Additionally, the "Tasks" feature is very helpful for remembering deadlines and the like.
Great software at a great price with responsive service.
My overall experience has been very satisfactory. Customer service is excellent.
We spent months reviewing Zola, the people that worked there were so patient and helpful. Overall - we should have chosen Zola to have the accounting within the system.
The billing component of the software is user friendly.
Zola Suite is Perfect for Small and Solo Law Firms.
If Zola ironed out some kinks, including the ease by which emails are saved from Outlook into the software, it would be a top product.
AbacusLaw logo
3.9
374

Law practice management for future-focused firms

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.6
    Ease of use
    3.7
    Features
    3.8
    Customer support
    4.0
Pros and Cons from AbacusLaw users   
avatar
+15
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.
Great and simple product but powerful in that it tracks everything for you.
Abacus is counter-intuitive and I wasted lots of Staff and Attorney time trying to integrate it into my practice.
Abacus has been a great experience. Customer Service is excellent also.
As soon has my MS Office and Norton Antivirus stopped working after the installation, I requested to cancel. The salesperson said ok.
It takes care of everything from daily time tickets to billing and accounts payable. It is the comprehensive solution to running our small law office.
Ours is a small office and we don't have anyone on staff with those capabilities. However, we consider this a business cost and have never had any major problems once the work is done.
I also like having the ability to clone entries rather than entering the information again.
This software is the worst case management software I have used. The software repeatedly freezes and it is not intuitive or user friendly.
It's user friendly which helps since I have a lot of calendaring to do each day.
The time and billing feature is difficult to figure out especially for a solo practice firm.
Abacus has a lot of integrations it makes it easy to use. We love the outlook integration which links emails.
They answer their phone right away too. The cost is pretty fair.
LEAP logo
4.0
263

The legal practice productivity solution for law firms.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.7
    Ease of use
    3.9
    Features
    3.9
    Customer support
    3.9
Pros and Cons from LEAP users   
avatar
+15
Its impressive user friendliness and visually simplistic feel brings the fun back to handling a case. We have found the system flawless since the going live around 15 months ago.
Does not work with Mac and use of parallel software required to run LEAP slows and damages Mac.
The customer support is fantastic. This was our first time using a case management software and we love that everything is all in one place.
Does not work easily for litigation or family law practice.
A good selection of reports that can be run to extract vital information for running your business. The integration with Xero accounting for the practice's own accounting is very good.
I have lost a lot of money and clients due to using Leap.
Overall, this has been a good product and the support team has been very responsive.
Some of its funcitons do not work on some computers. I have 2 up to date high spec Laptops that Leap have tried (but failed) get it to work properly on.
My next favorite attribute is that the software becomes more useful and powerful with every piece of information you fill out.
You will spend forever sending chat messages back and forth and nothing gets done. I have been attempting to get my billing out and I am having all sorts of problems.
My overall experience with Leap has been positive and all of the people I have worked with at Leap have been tremendously helpful.
The billing and reporting. Reporting is too limited and the billing process is very cumbersome.
The ease of use as an attorney - the ability to easily track time and have client information, emails and documents all in one place and available in the cloud has been a huge timesaver.
The software is limited to only exporting 100 files at a time so if you have a decent client file then you need to ring and ask Leap if they can export. The answer is that they can but for $4,000.
Leap team up with Xero accounting software, this is another multinational company which is very popular, easy to use & costs only £28p.m. Contact me on [SENSITIVE CONTENT] if you need to know more.
It did not integrate well with MS Outlook, MS Word, and Adobe Acrobat. It had multiple glitches, and the LEAP software deactivated features I used in MS Office and Adobe.
The software has even gotten better since we signed up so I like that they are always looking to make improvements.
This was our first time using a case management software and we love that everything is all in one place.
Its impressive user friendliness and visually simplistic feel brings the fun back to handling a case. We have found the system flawless since the going live around 15 months ago.
Does not work with Mac and use of parallel software required to run LEAP slows and damages Mac.
The customer support is fantastic. This was our first time using a case management software and we love that everything is all in one place.
Does not work easily for litigation or family law practice.
A good selection of reports that can be run to extract vital information for running your business. The integration with Xero accounting for the practice's own accounting is very good.
I have lost a lot of money and clients due to using Leap.
Overall, this has been a good product and the support team has been very responsive.
Some of its funcitons do not work on some computers. I have 2 up to date high spec Laptops that Leap have tried (but failed) get it to work properly on.
My next favorite attribute is that the software becomes more useful and powerful with every piece of information you fill out.
You will spend forever sending chat messages back and forth and nothing gets done. I have been attempting to get my billing out and I am having all sorts of problems.
My overall experience with Leap has been positive and all of the people I have worked with at Leap have been tremendously helpful.
The billing and reporting. Reporting is too limited and the billing process is very cumbersome.
The ease of use as an attorney - the ability to easily track time and have client information, emails and documents all in one place and available in the cloud has been a huge timesaver.
The software is limited to only exporting 100 files at a time so if you have a decent client file then you need to ring and ask Leap if they can export. The answer is that they can but for $4,000.
Leap team up with Xero accounting software, this is another multinational company which is very popular, easy to use & costs only £28p.m. Contact me on [SENSITIVE CONTENT] if you need to know more.
It did not integrate well with MS Outlook, MS Word, and Adobe Acrobat. It had multiple glitches, and the LEAP software deactivated features I used in MS Office and Adobe.
The software has even gotten better since we signed up so I like that they are always looking to make improvements.
This was our first time using a case management software and we love that everything is all in one place.
Its impressive user friendliness and visually simplistic feel brings the fun back to handling a case. We have found the system flawless since the going live around 15 months ago.
Does not work with Mac and use of parallel software required to run LEAP slows and damages Mac.
The customer support is fantastic. This was our first time using a case management software and we love that everything is all in one place.
Does not work easily for litigation or family law practice.
A good selection of reports that can be run to extract vital information for running your business. The integration with Xero accounting for the practice's own accounting is very good.
I have lost a lot of money and clients due to using Leap.
Overall, this has been a good product and the support team has been very responsive.
Some of its funcitons do not work on some computers. I have 2 up to date high spec Laptops that Leap have tried (but failed) get it to work properly on.
My next favorite attribute is that the software becomes more useful and powerful with every piece of information you fill out.
You will spend forever sending chat messages back and forth and nothing gets done. I have been attempting to get my billing out and I am having all sorts of problems.
My overall experience with Leap has been positive and all of the people I have worked with at Leap have been tremendously helpful.
The billing and reporting. Reporting is too limited and the billing process is very cumbersome.
The ease of use as an attorney - the ability to easily track time and have client information, emails and documents all in one place and available in the cloud has been a huge timesaver.
The software is limited to only exporting 100 files at a time so if you have a decent client file then you need to ring and ask Leap if they can export. The answer is that they can but for $4,000.
Leap team up with Xero accounting software, this is another multinational company which is very popular, easy to use & costs only £28p.m. Contact me on [SENSITIVE CONTENT] if you need to know more.
It did not integrate well with MS Outlook, MS Word, and Adobe Acrobat. It had multiple glitches, and the LEAP software deactivated features I used in MS Office and Adobe.
The software has even gotten better since we signed up so I like that they are always looking to make improvements.
This was our first time using a case management software and we love that everything is all in one place.
Actionstep logo
4.3
129

Build your firm advantage with Actionstep.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    3.9
    Features
    4.1
    Customer support
    3.9
Pros and Cons from Actionstep users   
avatar
+15
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
The system is a great concept. Great robust software that, if working properly, would allow practitioners to set up what they want by way of workflows and templates for each practice area.
There are no workable precedents in my field (conveyancing – I also pay $49 for the add on). I found errors in the documents and some documents are out of date (by a number of years - and versions).
The great strength of Actionstep is its flexibility and the ability to be quickly adapted as the business requirements change.
I do not have an 'accounts' menu. The software has bugs and Actionstep are incapable of fixing them.
The search feature is fantastic, I like the website design, I like the customer service.
The only con is the lack of an integration between Actionstep and Adobe software.
I like the ease of use and intuitive format of the software. I have worked in a number of different law firms with a number of different software packages, and Actionstep is by far the best.
Searching for documents is useless. Searching for contacts by employer/place of work is impossible.
The automation is fantastic. Once you learn how to use the triggers and actions effectively you can run a much smoother operation.
Adding things can be difficult, it can be very slow and freeze. It is difficult to load letter heads etc if they are not the selected size.
The features and functionality built in to Actionstep are amazing.
The lack of cohesion between. Actionstep (ie the software provider).
I have found that the combination of file management, ticklers, calendar and ability to operate across the law firm by our users was very helpful.
The overall efficiencies of the product are brilliant. Increasing productivity of fee earners and support staff.
I believe this is one of the best practice management programs available at a reasonable cost.
You can set tasks and monitor the step a matter is on with ease.
I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
Improved over time; Covers all requirements; Integrates well with MS Office.
Lawcus logo
4.8
50

A new and better way to run your law firm remotely!

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.8
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.9
Pros and Cons from Lawcus users   
avatar
+15
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
This software has been great so far for being able to see the status of my business and helping me stay on top of my work.
Unlike most programs, which are (poor) billing software with other (poor) things built around it, Lawcus is a CRM and Project Management tool.
The customer service is incredibly responsive and helpful. I don't have anything other than great things to say about Lawcus.
There were some functions missing that have since been added.
They are quickly responsive, dedicated to ongoing improvement, and overall incredibly helpful. We highly recommend Lawcus.
The problem with the accounting, we had problem linking with QB but now its fine.
It's modern in function and appearance, fairly easy to use, and the customer support is FANTASTIC. I switched from Clio to this software because I like all the customizations.
But their responsiveness in problem resolution is unparalleled.
We recently switched to Lawcus from another legal software product. We are very happy with the integration and ability to automate tasks.
The ease of use with the product, the fact that it encompasses so many aspects of what we need to do every day while reducing the number of apps in the meantime, make it a fantastic product.
I liked the most that the software is easy to use, and helps you visualize my practice.
Everytime I try something new, I am easily able to figure it out. I am not that tech saavy so its so nice that its so easy.
The software is easy to use and understand. It's flexible and you can create your desired workflows and processes with it.
Best legal management software, especially for your money.
I've searched for a CRM that's easily integrated with law practice management software without a big upfront expenditure. Lawcus has built-in CRM in addition to great reporting and automation.
My overall experience with Lawcus has been great and I anticipate staying with the software for a long time to come.
I love the kanban view of my pipelines, the workflow automations, dynamic merge fields, relationships, tags, intake forms and most of all, lead tracking and the dashboard.
If I could give higher than 5 stars I would. This software does the work of 2-3 software combined and does it well for a very reasonable price.
Amberlo logo
4.7
36

Law Practice Management software for law firms of all sizes.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Amberlo users   
avatar
avatar
avatar
+13
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
Time tracking and billing is super easy. I also enjoy a feature to send invoices and reminders using Amberlo.I also love the charts and tables that Amberlo shows on the left corner.
We missed integration with our accounting system.
It has a beautiful and very intuitive user interface and does not require any specialized training. Both web and mobile apps function flawlessly.
Not everything is intuitive. Some things are designed little weird so i don't know how tproperly.
As someone who just needed time tracking + invoicing capabilities, Amberlo was the perfect solution.
A chart of income/time worked/billed is unclear, no possibility to view full historical results in a new (bigger) page.
It does just what you would expect it to do with every click. There are some useful features like a chronometer to make it even more convenient.
Amberlo's cooperation with e-court still needs to be refined, but we know that this is a problem beyond Amberlo's power.
Finding specific documents as fast as possible is really important in our daily legal consulting. Amberlo is pretty easy to use, even though I have big issues using onother computer's programs.
The mechanism through which issuing invoices became so smoothly conducted. The ability to store documents is also an important feature in Amberlo.
This ensured that all working time is billed and even slightly increased our income. The transition to the new system was smooth because it is intuitive and AMEA support is very helpful.
And the whole EMEA Legal customer service team is really professional, helpful and does not mind to answer any question you might have in a second.
Lots of functions which can be almost fully utilized and covers the whole of our process. Very professional, timely and friendly customer support.
As a boutique law firm, we find Amberlo very helpful for our business.
It is easy to register working hours for lawyers and other staff. This not only enables us to issue invoices with easy but also allows us to estimate efforts and budgets for future projects.
It is easy to use, especially the invoicing feature is flexible to customize the cost elements.
Curo365 logo
4.7
14

Legal practice management based within Microsoft 365

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.3
    Features
    4.6
    Customer support
    4.4
Pros and Cons from Curo365 users   
avatar
avatar
avatar
+9
The Curo team is very responsive and they really want to make your experience with their product pleasant and easy to use.
I often click on data that is tied to a record of some sort and the record opens up to display all of its information, and that can be obnoxious.
What I like most about this software is that you can find everything in one place and that it is pretty user friendly.
The think I dislike about Curo is the navigation to see what a client has paid, what they owe, what they have in trust, and etc. It is difficult to understand the accounting side.
It is an overall great law firm management product for me to have confidence in.
There is a slight input lag which can make typing descriptions for tasks or billing a little tedious.
C The software team has been great to work with and has listened to all my opinions and issues. The product is just getting better every day due to their diligence.
It is different in many ways to other solutions so there is a bit of a learning curve. I built too many customizations early on and those became a distraction.
Availability everywhere with an internet connection, and great customization capabilities.
The tasking feature is far better than any of the other products I have tested. I am able to keep track off all my own tasks and see the progress of any task that I have assigned.
One of the best things is that the system can be customized for any firm. Do you have extra client data that you want to keep track of.
Powerful software, incredible customization possibilities.
The Curo team is very responsive and they really want to make your experience with their product pleasant and easy to use.
I often click on data that is tied to a record of some sort and the record opens up to display all of its information, and that can be obnoxious.
What I like most about this software is that you can find everything in one place and that it is pretty user friendly.
The think I dislike about Curo is the navigation to see what a client has paid, what they owe, what they have in trust, and etc. It is difficult to understand the accounting side.
It is an overall great law firm management product for me to have confidence in.
There is a slight input lag which can make typing descriptions for tasks or billing a little tedious.
C The software team has been great to work with and has listened to all my opinions and issues. The product is just getting better every day due to their diligence.
It is different in many ways to other solutions so there is a bit of a learning curve. I built too many customizations early on and those became a distraction.
Availability everywhere with an internet connection, and great customization capabilities.
The tasking feature is far better than any of the other products I have tested. I am able to keep track off all my own tasks and see the progress of any task that I have assigned.
One of the best things is that the system can be customized for any firm. Do you have extra client data that you want to keep track of.
Powerful software, incredible customization possibilities.
The Curo team is very responsive and they really want to make your experience with their product pleasant and easy to use.
I often click on data that is tied to a record of some sort and the record opens up to display all of its information, and that can be obnoxious.
What I like most about this software is that you can find everything in one place and that it is pretty user friendly.
The think I dislike about Curo is the navigation to see what a client has paid, what they owe, what they have in trust, and etc. It is difficult to understand the accounting side.
It is an overall great law firm management product for me to have confidence in.
There is a slight input lag which can make typing descriptions for tasks or billing a little tedious.
C The software team has been great to work with and has listened to all my opinions and issues. The product is just getting better every day due to their diligence.
It is different in many ways to other solutions so there is a bit of a learning curve. I built too many customizations early on and those became a distraction.
Availability everywhere with an internet connection, and great customization capabilities.
The tasking feature is far better than any of the other products I have tested. I am able to keep track off all my own tasks and see the progress of any task that I have assigned.
One of the best things is that the system can be customized for any firm. Do you have extra client data that you want to keep track of.
Powerful software, incredible customization possibilities.