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CaseFox

4.6
(93)

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Web-based legal billing software for lawyers, CPAs, & more

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(24)

CaseFox Pricing, Features, Reviews and Alternatives

CaseFox FAQs

Q. What type of pricing plans does CaseFox offer?

CaseFox has the following pricing plans:
Starting from: $35.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of CaseFox?

CaseFox has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does CaseFox support?

CaseFox supports the following languages:
English

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Q. Does CaseFox support mobile devices?

CaseFox supports the following devices:
Android, iPad, iPhone

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Q. Does CaseFox offer an API?

Yes, CaseFox has an API available for use.

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Q. What other apps does CaseFox integrate with?

CaseFox integrates with the following applications:
LawPay, PayPal, Dropbox Business, QuickBooks Online Advanced, Google Docs, Google Drive, Box, Quickbooks Online, Google Calendar, Xero, Microsoft Excel

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Q. What level of support does CaseFox offer?

CaseFox offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support

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CaseFox product overview

Price starts from

35

/user

Per month

What is CaseFox?

CaseFox (a SaaS) is an easy to understand and learn Web-based timekeeping and billing software. CaseFox offers a simplified approach to handling many routine (yet important) time tracking, time based invoicing/billing, task management, case management and trust accounting tasks. CaseFox can be used by attorneys, CPAs, Web designers, consultants, expert witnesses, contract attorneys, and other hourly billing professionals. CaseFox offers multi-currency support and incorporates useful features for professionals that bill their clients for services. Entered time tracking data, trust fund transactions, clients and case list can be exported in Microsoft Excel format. Role based user management would allow you to control your staff's and contract attorneys' access to cases and to configure different hourly rates for each case (matter). Supports hourly, cap/fixed fees billing.

Key benefits of using CaseFox

CaseFox offers a rich feature set at a very affordable price. The user interface is intuitive and easy to use. Users are not forced to jump from screen to screen for completing routine timekeeping and invoicing tasks.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Chat
Phone Support

Training options

Documentation
Live Online
Videos

Not sure about CaseFox? Compare it with a popular alternative

Starting from

35

/user

Per month

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Starting from

39

/user

Per month

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Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
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Why am I seeing this?

CaseFox pricing information

Value for money

4.6

/5

93

Starting from

35

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

CaseFox features

Functionality

4.3

/5

93

Total features

69

6 categories

Most valued features by users

Document Management
Access Controls/Permissions
Task Management
Document Storage
Alerts/Notifications
Activity Dashboard
Case Management
Reporting & Statistics

CaseFox users reviews

Overall Rating

4.6

/5

93

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.13/10
Rating distribution

5

4

3

2

1

71

13

5

1

3

Pros
For the same price I was paying, Casefox provides the formatting I need, plus provides far greater functionality. My greatest praise is for its Customer Support.
Great software, they always help when we need it, and have actually modified our program for us. Way better than software we used that was 3 times the price.
Customer service is excellent they respond very quickly and are very open to suggestions on ways to improve the software.
Cons
I have only experience one system outage in the 2+ years I have been using the software. Unfortunately, such an occurrence happens at the most inconvenient times.
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.
Three things: there are typos, the bills looked rather unprofessional, and it often glitches. You can tell that it is created and managed by an offshore team because of the English typos.
KP
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Kurt P.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy Client

Reviewed 3 years ago

Excellent

Pros

It seems to do everything we need. Customer Support is top notch. Quick, reliable, and very responsive if an issue or question arrises. Casefox team is always improving the product.

Cons

I would like to be able to rearrange the user interface a bit. That might not be possible or it could be cost prohibitive. It works fine the way it is, but you asked.

Vendor response

The team here at CaseFox is thrilled to hear such good feedback from clients like you. We are motivated to make our product better and more responsive day by day. Thankyou.

RA
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Racheal A.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable and Easy to use

Reviewed 3 years ago

Professional, easy to use, easy to train, app on phone so I don’t miss billing

Pros

I Was very intimidated by all of the software out there and I needed some thing that was gonna be easy to use for all employees. There’s even an app on my phone that makes it even easier to use if I’m out and about or at the courthouse. Love this product

Cons

Billing took some practice and having to write off some amounts because clients don’t pay, appears as income

PP
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Paul P.

Law Practice, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Worst Customer Service

Reviewed a year ago
Pros

It's cheap. That is about all I can offer.

Cons

I had a problem recently. The response from CaseFox was: "Do you even know how to use a computer?" And it escalated from there. I called to request to speak to someone. Nothing. Seriously, I hope you were hacked because you should be embarrased. Shame. On. You. Casefox.

Vendor response

Hi Paul, We're sorry to hear about your experience and that our support team didn't meet the level of service we strive for. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every CaseFox user. We want the opportunity to rectify this situation and help make it right for you. There have been some support issues going on which lead to this. We highly apologize for this and are trying our best to help you in the future with utmost transparency and respect, which we believe in. Best, CaseFox Team

PV
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Peter V.

Legal Services, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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EASY AND EFFICIENT WAY TO KEEP TRACK OF ATTORNEY BILLING

Reviewed 5 years ago
Pros

CAN ACCESS FROM ANYWHERE-EASILY ABLE TO IMPORT DOCUMENTS TO THE INVOICE-EASY TO TRANSFER TO CLIENTS. GOOD VALUE FOR THE PRICE SUPPORT IS ALWAYS AVAILABLE

Cons

WOULD LIKE AN AUTOMATIC BACK UP TO THE CLOUD

Vendor response

Thank you for your candid review. We really appreciate hearing both pros and cons and we consistently make improvements based on feedbacks we receive from our esteemed customers. BTW, if a dropbox or box account is linked to your CaseFox account, daily/monthly backups are automatically and transparently stored in your own cloud storage account.

YW
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Yvonne W.

Law Practice, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Time Tracking for Small Legal Firms

Reviewed a year ago

Affordable and easy to use especially for small firms.

Pros

This application is affordable, easy to use, and to implement for a small firm that does not need expensive and time-consuming software.

Cons

The accounting features are not robust. I only use the billing and time-keeping functions.

Vendor response

Thank you so much for reviewing us, Yvonne. It means a lot to us and is really crucial for our growth! Cheers!

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