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CaseFox (a SaaS) is an easy to understand and learn Web-based timekeeping and billing software. CaseFox offers a simplified approach to handling many routine (yet important) time tracking, time based invoicing/billing, task management, case management and trust accounting tasks. CaseFox can be used by attorneys, CPAs, Web designers, consultants, expert witnesses, contract attorneys, and other hourly billing professionals. CaseFox offers multi-currency support and incorporates useful features for professionals that bill their clients for services. Entered time tracking data, trust fund transactions, clients and case list can be exported in Microsoft Excel format. Role based user management would allow you to control your staff's and contract attorneys' access to cases and to configure different hourly rates for each case (matter). Supports hourly, cap/fixed fees billing.
Typical customers
Platforms supported
Support options
Training options
Starting from
35
/user
Per month
Starting from
39
/user
Per month
Value for money
4.6
/5
93
Starting from
35
/user
Per month
Value for money contenders
Functionality
4.3
/5
93
Total features
69
6 categories
Functionality contenders
Overall Rating
4.6
/5
93
Positive reviews
71
13
5
1
3
Overall rating contenders
Kurt P.
Law Practice, 1-10 employees
Used daily for 2+ years
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Excellent
It seems to do everything we need. Customer Support is top notch. Quick, reliable, and very responsive if an issue or question arrises. Casefox team is always improving the product.
I would like to be able to rearrange the user interface a bit. That might not be possible or it could be cost prohibitive. It works fine the way it is, but you asked.
The team here at CaseFox is thrilled to hear such good feedback from clients like you. We are motivated to make our product better and more responsive day by day. Thankyou.
Racheal A.
Law Practice, 1-10 employees
Used daily for 2+ years
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Professional, easy to use, easy to train, app on phone so I don’t miss billing
I Was very intimidated by all of the software out there and I needed some thing that was gonna be easy to use for all employees. There’s even an app on my phone that makes it even easier to use if I’m out and about or at the courthouse. Love this product
Billing took some practice and having to write off some amounts because clients don’t pay, appears as income
Paul P.
Law Practice, 1-10 employees
Used daily for 6-12 months
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It's cheap. That is about all I can offer.
I had a problem recently. The response from CaseFox was: "Do you even know how to use a computer?" And it escalated from there. I called to request to speak to someone. Nothing. Seriously, I hope you were hacked because you should be embarrased. Shame. On. You. Casefox.
Hi Paul, We're sorry to hear about your experience and that our support team didn't meet the level of service we strive for. Our team is dedicated to providing excellent customer service, and we strive for 100% satisfaction with every CaseFox user. We want the opportunity to rectify this situation and help make it right for you. There have been some support issues going on which lead to this. We highly apologize for this and are trying our best to help you in the future with utmost transparency and respect, which we believe in. Best, CaseFox Team
Peter V.
Legal Services, self-employed
Used daily for 2+ years
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CAN ACCESS FROM ANYWHERE-EASILY ABLE TO IMPORT DOCUMENTS TO THE INVOICE-EASY TO TRANSFER TO CLIENTS. GOOD VALUE FOR THE PRICE SUPPORT IS ALWAYS AVAILABLE
WOULD LIKE AN AUTOMATIC BACK UP TO THE CLOUD
Thank you for your candid review. We really appreciate hearing both pros and cons and we consistently make improvements based on feedbacks we receive from our esteemed customers. BTW, if a dropbox or box account is linked to your CaseFox account, daily/monthly backups are automatically and transparently stored in your own cloud storage account.
Yvonne W.
Law Practice, 1-10 employees
Used daily for 2+ years
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Affordable and easy to use especially for small firms.
This application is affordable, easy to use, and to implement for a small firm that does not need expensive and time-consuming software.
The accounting features are not robust. I only use the billing and time-keeping functions.
Thank you so much for reviewing us, Yvonne. It means a lot to us and is really crucial for our growth! Cheers!