CaseFox Pricing, Features, Reviews & Comparison of Alternatives

CaseFox

Web-based legal billing software for lawyers, CPAs, & more

4.66/5 (76 reviews)

CaseFox overview

What is CaseFox?

CaseFox (a SaaS) is an easy to understand and learn Web-based timekeeping and billing software. CaseFox offers a simplified approach to handling many routine (yet important) time tracking, time based invoicing/billing, task management, case management and trust accounting tasks. CaseFox can be used by attorneys, CPAs, Web designers, consultants, expert witnesses, contract attorneys, and other hourly billing professionals. CaseFox offers multi-currency support and incorporates useful features for professionals that bill their clients for services. Entered time tracking data, trust fund transactions, clients and case list can be exported in Microsoft Excel format. Role based user management would allow you to control your staff's and contract attorneys' access to cases and to configure different hourly rates for each case (matter). Supports hourly, cap/fixed fees billing.
www.casefox.com

Pricing

Starting from
$10/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 3 other markets, India, Japan, Germany

Supported languages

English
CaseFox screenshot: MainCaseFox Legal Billing SoftwareCaseFox screenshot: Dashboard - PartialCaseFox screenshot: Desktop TimerCaseFox screenshot: Dashboard - PartialCaseFox screenshot: Time/Expense Entry/ListingCaseFox screenshot: Invoice ListingCaseFox screenshot: Expense LedgerCaseFox screenshot: Trust AccountCaseFox screenshot: Settings and Reporting Options

CaseFox reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.6
  4.6
Tom Kingsley

Works well and easy to use

Used weekly for 6-12 months
Reviewed 2020-10-06
Review Source: Capterra

My overall experience with CaseFox has been great, it filled a gap in my practice software needs perfectly and now makes me look 100x more professional when dealing with complex cases.

Pros
I like that CaseFox contains all of the features I would need for basic case management in their free offering. This really gives you plenty of time to ensure it is the right fit for your practice before committing to the higher tiers.

Cons
Unfortunately CaseFox is undergoing a redesign, whilst this does not have a major effect if you stick to one version and use it there can be problems when changing to the new version as it doesn't have all of the same features as the old one and reformats some of the reports.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

Minimize review

MARGARET SEDY

Best online software for case management, time entries, biling and accounting

Used daily for less than 6 months
Reviewed 2019-07-12
Review Source: Capterra

Accounting, especially trust accounting, batch invoicing, entering time - I wasn't going to use a software for case management but now that I've been using CaseFox and it is so easy and accurate I am going to keep using it for case management, tasks, calendaring, etc.

Pros
It is sooo easy to use, very intuitive, has every feature you would want, set-up is a breeze, no demo even required, no sales people to talk to trying to sell you on it, extremely affordable, links to google, outlook, quickbooks and more. I just love it! I tried trial versions of a ton of other programs and was quickly frustrated. Not with CaseFox. I am surprised more people aren't using it, but I'm sure they will be soon.

Cons
A "desktop" or hybrid desktop version would be cool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Walter Luers

What the heck happened?

Used daily for 1-2 years
Reviewed 2019-01-02
Review Source: Capterra

Awesome until December 31, now miserable.

Pros
Nothing. I am writing the rest of this to fulfill the minimum text requirement.

Cons
The interface changed and its completely unusable, clunky, unworthy, and confusing. If I could fire Casefox today, I would, but you have all my data, so I I can't.

Response from CaseFox


Nothing has changed. We have two user interfaces running in parallel and the new one provides better performance and many new features have been added. Basic layout is the same. Not sure what the issue here. There is a switch to switch to either one of the interfaces. We work hard to provide a feature rich and much affordable software and last several years we have had almost 100% up time and excellent customer service. This review is uncalled for because no issue has been described. Perhaps the user accidentally switched to the new interface and got startled. And instead of asking us, started posting negative reviews on social media and here. It would have taken just a few seconds to ask us how to switch back to the old interface if the switch to classic button were not easily visible in the upper right corner.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 0/10

Minimize review

Jonathan Beck

Amazing, cost-effective case management and billing software

Used daily for less than 6 months
Reviewed 2020-07-07
Review Source: Capterra

We have tried out literally 4-5 different practice management software solutions over the years, and we have finally found one that is simple, straightforward, and cost-effective. We love it.

Pros
User-friendly, intuitive, easy to fix mistakes...and, of course, the price.

Cons
Occasional bugs and glitches, which aren't a big deal because I've always been able to find a work-around.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Dustin Lee

Good Software for Solos

Used daily for 2+ years
Reviewed 2020-07-07
Review Source: Capterra

This keeps us much more organized, and being able to access it from pretty much any computer is great. I have not tried this with a phone. While customer support may be overseas, it has ALWAYS been prompt and gotten the issue resolved. They even upon request, at no charge, created an ability for me to get my time sheets auto-uploaded into a State appointed case log required to get paid, which saves us from manually typing entries.

Pros
Before using this software, we were manually typing billing entries and billing took two days on average. This software is not perfect and not for everyone, but we practice mostly family law and criminal defense and it has been excellent at the basics. I use the old format - I saw the new and instantly switched back, so I cannot write as to new features. I was given this product's name from another attorney - for the price point I think it is hard to beat. If you want an automator, etc. you may want to look elsewhere.

Cons
There seems to be some issues with Safari browser as to the timekeeper itself. I use mostly PCs, so this is rarely an issue, but it seemed to stop tracking if the computer would go to sleep (ex: while on a call).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

CaseFox pricing

Starting from
$10/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

Basic (up to 4 cases/matters and 2 users): Free

Silver (up to 25 cases/matters and 4 users): $10/month

Gold (up to 50 cases/matters and 4 users): $20/month

Platinum (unlimited cases/matters and 4 users): $53/month

A discount is offered on annual billing.

CaseFox features

API
Activity Dashboard
Billing & Invoicing
Case Management
Document Management
Expense Tracking
Task Management

Automatic Notifications (49 other apps)
Calendar Management (78 other apps)
Client Management (54 other apps)
Client Portal (49 other apps)
Collaboration Tools (44 other apps)
Contact Management (49 other apps)
Document Storage (69 other apps)
Invoice Management (44 other apps)
Reminders (51 other apps)
Reporting & Statistics (64 other apps)
Search Functionality (71 other apps)
Third Party Integration (54 other apps)
Workflow Management (54 other apps)

Videos and tutorials

Additional information for CaseFox

Key features of CaseFox

  • Time tracking
  • Timekeeping
  • Case note management
  • Conflict checking
  • Trust accounting
  • Phone message tracking
  • Discovery tracking
  • Google integration
  • Reporting/docketing/calendaring
  • Invoicing
  • LEDES Support
  • Fee splitting rules
  • Xero Integration
  • LawPay Integration
  • Quick time entries
  • Preconfigured and configurable UTBMS codes
  • Phone call management
  • Case Tasks
  • Evidence mapping
  • Rules-based calendaring
  • Timer
  • Accounting integration
  • Automatic backup
  • Expense tracking
  • Ledger
  • Multiple billing rates
  • Quickbooks integration
  • Recurring billing
  • Time tracking by client
  • Two-step authentication
  • Vendor management
  • Activity dashboard
  • Billing & invoicing
  • Time & expense tracking
  • Case management
  • Role-based permissions
  • Time / task reporting
  • Billable/non-billable hours tracking
  • Access controls
  • Case document management
  • Task management
  • Self service portal
View All Features

Benefits

CaseFox offers a rich feature set at a very affordable price. The user interface is intuitive and easy to use. Users are not forced to jump from screen to screen for completing routine timekeeping and invoicing tasks.