CaseWorthy Features List

CaseWorthy Reviews

CaseWorthy

Customizable case management software for community services

4.45/5 (22 reviews)
171

CaseWorthy Feature Summary

  • Case management
  • Child welfare management
  • Custom dashboard / portal
  • Electronic signature
  • Foster home licensing
  • Learning management (LMS)
  • Scheduling
  • Time tracking
  • Certification & licensing
  • Community data portal
  • Membership management
  • Member database
  • Social media management
  • Dues management
  • Integration capabilities
  • Visual analytics
  • Business intelligence
  • Workflow management
  • Dashboard creation
  • Role-based permissions
  • Custom forms
  • Real time reporting
  • Secure data storage
  • Continuous backup
  • Client portal
  • Real time data
  • Grants management

Government & Social Services Feature Comparison

Most popular features of all Government & Social Services apps

API (3 other apps)
Activity Dashboard (5 other apps)
Administrative Reporting (2 other apps)
Alerts / Escalation (3 other apps)
Assessment Management (3 other apps)
Billing & Invoicing (4 other apps)
Case Management (6 other apps)
Client Portal (3 other apps)
Collaboration Tools (3 other apps)
Contact Database (4 other apps)
Custom User Interface (2 other apps)
Customizable Reporting (6 other apps)
Geographic Maps (5 other apps)
Incident Management (3 other apps)
Monitoring (4 other apps)
Receiving (3 other apps)
Remote Access (2 other apps)
SSL Security (4 other apps)
Status Reporting (4 other apps)
Workflow Management (5 other apps)

CaseWorthy Feature Reviews

21 reviewers had the following to say about CaseWorthy's features:

Jeff Bloes

Great case management suite

2017-01-19

Since it is maintained in the cloud, we are able have end users access the data they need almost anywhere without the need for a vpn or remote desktop connection.

Pros

Ease of customization and the staff are great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you Jeff! We are so happy you enjoyed working with your trainer. Isn't the apBuilder amazing? Thank you so much for being our partner!

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Jenny Taylor

Can't beat the portal

2017-04-09

We have worked closely with CaseWorthy for both the database and our customized portal for employment and training programs to support our mission to put people to work.

Pros

Intuitive for users - both database administrators, staff users, and program participants/job-seekers.

Cons

Custom reports are time-consuming, but the CW team is working on an OEM solution for better utilization by the average user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you so much Jenny for your kind words and feedback, we are extremely proud to be your partner. CaseWorthy is on a mission to continually improve the tools we provide to our partners, and we are excited to announce "CaseBot." "CaseBot" places all the reporting tools you will need directly in your hands, making data-mining easy and accessible. This will be available with our next release, CaseWorthy 8.0.

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Peter Dore

If you want to have evidence driven service, then CaseWorthy is the Best.

2017-01-24

Having knowledge of SQL reporting and relational database design will be very helpful.

Pros

Flexibility, staff support, built in features and reports (thousands of them), vendor maintains many common required reports for funder requirements. Security, role assignment, ability to add multiple organizations, etc. the list goes on.

Cons

They would benefit from investing in documentation and written training materials. Training is via online meeting, and in person meetings. Documentation would be nice, so you could refer back to it. Likely the product is expanding and improving so fast, that it is difficult to keep up with written training materials.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CaseWorthy

With great power comes great responsibility. Be aware that as you build evidence, it may not give the answer you want, so be open to change based on where the truth guides you. Data may dislodge beliefs, and that can only help your clients.

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you for your review and feedback Peter. We are proud to be the software that you selected after working with so many others. We are currently in the process of drafting more documentation to help our customers understand how to CaseWorthy better.

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Judith Beaver

This is an excellent programm, which handles many different programs well; however, it is clunky.

2017-09-25

Pros

It meets the needs of many of our case management programs--collecting data can be extremely detailed and thorough, or it can be basic and quick.

Cons

For instance, not being able to add case notes directly can slow down the case management process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you so much for your review Judith! We are constantly working on making each users experience as smooth and stress free as possible. We take our reviews very seriously and will look into streamlining the case note writing process.

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Caroline Blackmer

Easy to enter all information and attach documents for clients and BCHR decisions.

2017-05-15

Pros

Keeping track of incident reports for the BCHR Committee is easy as well as documenting committee decisions.

Cons

Since I don't always have all the required information I am unable to complete some forms. In addition, at one point in time I could not perform some functions for entry but the error was corrected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you for your review Caroline! We are excited at how well CaseWorthy can expedite your processes.

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Mary Hutchison

Above and Beyond - the product and staff exceeded our expectations.

2016-04-04

Our community is adopting new assessment tools, common intake forms, electronic referrals, fund tracking and much more.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you Mary! We are so happy you're enjoying our easy to use tools, and working with our friendly staff.

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Dottie Kastigar

Exceeded expectations

2016-04-01

We also wanted a system could be used as a community based system for vulnerable populations and support coordinated assessment/intake.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you so much for the kind words Dottie! We are proud to be your partner.

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Alex Price

Great experience with Caseworthy

2016-04-26

It has been a pleasure to work with Caseworthy and would recommend them to those searching for case management software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


We are so happy you enjoyed working with your project manager! Thank you so much for the kind words.

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Matthew Gallion

Great Customization and Support

2016-03-28

If your agency takes its data collection and analysis seriously, wants to ensure that its end users have tools and resources at their finger tips, and values the ability to define the way your database looks and feels, this is absolutely the right way to go.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you!

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Emily Hickman

CaseWorthy is fantastic!

2017-02-15

Our organization needed a solution to replace our aging, not-user-friendly case management system and chose CaseWorthy after reviewing multiple other software options.

Pros

Very user friendly Easy to customize by end-users Responsive support team

Cons

None that I can think of.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CaseWorthy

Be prepared to spend a lot of time in discovery and implementation - but it is absolutely worth it! Investing the time to make the product exactly as you need it will prove to be the best ROI once the system is ready to go-live.

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you so much for the kind words Emily. We are proud to be your partner and hope to continue to assist you anyway possible.

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Lori Steiner

Social Services Non profit gives Case Worthy high marks

2016-04-08

We are in the implementation phase with Case Worthy.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


We are glad to hear that your implementation went smoothly, and hope you enjoy using CaseWorthy to it's full potential!

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john gosnell

Helped with the discovery, design, and implementation for multiple cw builds across our organization

2017-05-09

Pros

Flexibility to add new features, build custom forms, user-interface is extremely clean especially when working with staff who have varying levels of computer skill, ability to quickly and easily assign user roles to multiple individuals throughout the organization based on job requirements and needs to access data, extremely thorough discovery and implementation process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you John! We are so happy CaseWorthy is living up to your expectations.

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Ashley Irwin

CaseWorthy is worth every penny

2018-03-16

Pros

The company is always willing to help solve issues when they arise and talk through different and new needs to build out in the database.

Cons

I can't think of anything. If I had to pick something it would be that the web camera software still uses silverlight which only works on firefox, but I am pretty sure they are working on getting this updated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you so much for the kind words Ashley! We are so proud to have you as a partner. We are currently working on the silverlight issue and will reach out to you as soon as this is resolved.

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Rebecca Gill

This database has been such a relief in functionality compared to our previous databases.

2017-05-10

Pros

Our staff were able to learn how to document their efforts much faster than they did with previous databases. It is also much easier for the supervisors and managers to track the staff documentation and hold staff accountable for errors or missing data.

Cons

I dislike the fact that we have to skew some of the data in order to fit the necessary criteria that the database requires for documentation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you for your review and feedback Rebecca! We are happy you're enjoying using CaseWorthy. We will definitely look into the data skewing issue.

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Jonathan Capp

CaseWorthy Review

2016-06-10

We really aren't using the software yet but are excited to get started. We have been pleased with what we have seen in the demos

Pros

Customizable off the shelf.

Cons

A little pricey.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering CaseWorthy

No

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you Jonathan! We hope you are enjoying how customizable CaseWorthy can be!

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Carlton Watson

My Experience with CaseWorthy

2017-02-03

They are responsive to our unique needs, patient and very helpful in training us how to design and use the system to support our ongoing needs.

Pros

flexibility, ease of use, ability to meet our needs

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you for the Kind words Carlton! We are proud that you were happy with your experience in working with our staff.

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Judson Bliss

Early-adopter...user since 2011

2016-03-28

The ability to customize the system is excellent.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you!

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Matthew Hoepfl

CaseWorthy is much better than our former platform. It is much more user-friendly.

2017-05-08

Pros

The system streamlines our business process. It is faster and more efficient than our former platform because it is web-based.

Cons

Using the back arrow may be a nice added feature for a future version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you Matthew for your review and feedback! We are so happy that CaseWorthy has helped expedite your business processes. We are always working to expand the user experience to make the system easier to use.

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Melissa Wilson

I use CW for referral assignment

2018-04-24

Pros

I like the ability to customize the site for our own individual needs.

Cons

As a user of CW I haven't found anything that I didn't like that we weren't able to have fixed/resolved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you for the review Melissa! We are so happy you're enjoying how customizable CaseWorthy can be!

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Anonymous
(Financial Services company, 51-200 employees)

the software not for all type of businesses

2018-04-19

i cannot answer this question

Pros

there is nothing that I can say that I like most about the software. It looks like it is software for the medical profession and not versatile enough for other industries

Cons

not made for the non-profit financial services industry; not user friendly; slow to respond to load information

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


The CaseWorthy team would like to apologize that your experience with our software has been anything less than Excellent. CaseWorthy prides our selves on being an enterprise wide solution for all types of Non-profit and Government organizations.
I assure you our software does assist with financial services, as well as an extremely broad spectrum of all services that non-profit organizations offer.
Please reach out to me personally so we can try to resolve these issues you are having. You can reach me at dshaffer@caseworthy.com
I look forward to hearing from you, so we may take care of these problems in a timely manner.
-Drew

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Melissa Wilson

I've helped during initial stages for program use as well as utilized the program on limited basis

2017-05-08

Pros

Maneuverability between sites (ours has multiple) is easy to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from CaseWorthy


Thank you Melissa! We are so happy you enjoy using CaseWorthy.

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