CaseWorthy Reviews

CaseWorthy

Customizable case management software for community services

4.45/5 (22 reviews)

Peter Dore

If you want to have evidence driven service, then CaseWorthy is the Best.

Used daily for 6-12 months
Reviewed 2017-01-24
Review Source: Capterra

I used this very site (Capterra) to vet 42 or so products. After several months and elimination rounds, CaseWorthy emerged as the clear leader. I have designed and used primary data collection systems for 26 years, helped many non-profits "work-around" the limitations in their off-the shelf software products. Hence my main objective was to find a product that could be customized without going back to the vendor to pay and pay. You will not need to create work-arounds with CaseWorthy. CaseWorthy is a different level of architecture, the design is uniquely flexible and expandable. You can add almost anything you can imagine, most likely without having to go back to the vendor or pay anything additional. Flexibility is great, but what is even better is a system that has been the beneficiary of all that have come before (CaseWorthy incorporates lessons learned from every aspect of every customer for the benefit of all). Off the shelf this system is probably 80% ready for exactly what you need, which can get you up and running quickly. The best decisions are based on data, CaseWorthy was designed to connect your services to the outcomes, so you can tell which work and which do not, allowing you to focus likely limited resources where they will be most effective. If you have a complex organization, setup may take several months to be complete. Having knowledge of SQL reporting and relational database design will be very helpful. If you are big enough, you will eventually need desktop support on staff, and likely a reporting specialist to analyze and report so you can take full advantage of all that evidence. I highly recommend CaseWorthy. Flexibility, staff support, built in features and reports (thousands of them), vendor maintains many common required reports for funder requirements. Security, role assignment, ability to add multiple organizations, etc. the list goes on.

Read the full review


CaseWorthy

Customizable case management software for community services

Jeff Bloes

Great case management suite

Used daily for 6-12 months
Reviewed 2017-01-19
Review Source: Capterra

We moved over a bunch of homegrown databases into Caseworthy in order to offer a unified experience to end users while maintaining security/privacy. Since it is maintained in the cloud, we are able have end users access the data they need almost anywhere without the need for a vpn or remote desktop connection. Our trainer was great and made sure we knew all the areas of the system and even came on site to learn about our programs and processes of each one to better understand how they all work. He worked with us getting up to speed on how to customize the pieces and parts we need and supported us through the entire migration process and beyond. The programs we offer all have different aspects of data that is important. This made customization and report a very important part of our selection process. Once we saw the apBuilder tool, we knew this could provide what we needed. After working with it, we are able to self maintain a very large portion of our customization needs including rules, workflows, reports, queries, and our own tables and columns. This allows you to add/edit/remove these changes almost immediately and push them out to your end users when you see fit. Reporting is also great. There are a large number of reports already made available but you have the ability to create your own if you are familiar with SQL and the SSRS tool. We added a handful of our own and the apBuilder interface makes it too easy to upload that report and add query parameters on the form. We now have a solution that makes it easy for end users to enter in and access anything they can think of. For a total case management solution, look no further.Ease of customization and the staff are great!

Read the full review


CaseWorthy

Customizable case management software for community services

Emily Hickman

CaseWorthy is fantastic!

Used daily for 6-12 months
Reviewed 2017-02-15
Review Source: Capterra

Our organization needed a solution to replace our aging, not-user-friendly case management system and chose CaseWorthy after reviewing multiple other software options. CaseWorthy has been wonderful from the start - from the in-depth discovery process to the extremely knowledgeable and easily reachable implementation specialist we were able to built out a custom system for our exact needs. Every user that was involved in the implementation process had an intimate knowledge of the system and played a key role in the go-live and roll out of the system that we were able to have a pretty flawless transition from our old system to CaseWorthy. We are currently working on building out additional services that we provide and plan to transition all of our services into CaseWorthy. In addition to how impressively in-depth the implementation process is, the implementation specialist was extremely responsive to any issues that we experienced and was always able to help in a timely manner. We have been so impressed and excited with this entire process and look forward to our continued work with CaseWorthy. I absolutely recommend CaseWorthy to any organization that needs a concise, custom, and user friendly case management solution.Very user friendly Easy to customize by end-users Responsive support team

Read the full review


CaseWorthy

Customizable case management software for community services

Jenny Taylor

Can't beat the portal

Used weekly for 2+ years
Reviewed 2017-04-09
Review Source: Capterra

We have worked closely with CaseWorthy for both the database and our customized portal for employment and training programs to support our mission to put people to work. The software is unparalleled in the social services technology realm and vastly outperforms the competition.When clients of CaseWorthy develop new functionality, some of it becomes available through baseline. This keeps the product fresh and up-to-date with enhancements directly from the field. Intuitive for users - both database administrators, staff users, and program participants/job-seekers.

Read the full review


CaseWorthy

Customizable case management software for community services

Ashley Irwin

CaseWorthy is worth every penny

Used daily for 2+ years
Reviewed 2018-03-16
Review Source: Capterra

The software is easy to use, easy to customize and design how we need it to be for us. The company is always willing to help solve issues when they arise and talk through different and new needs to build out in the database.

Read the full review


CaseWorthy

Customizable case management software for community services

Judith Beaver

This is an excellent programm, which handles many different programs well; however, it is clunky.

Used daily for 1-2 years
Reviewed 2017-09-25
Review Source: Capterra

It meets the needs of many of our case management programs--collecting data can be extremely detailed and thorough, or it can be basic and quick.

Read the full review


CaseWorthy

Customizable case management software for community services

Rebecca Gill

This database has been such a relief in functionality compared to our previous databases.

Used daily for 6-12 months
Reviewed 2017-05-10
Review Source: Capterra

I love how versatile it can be for the user and how easy it is to navigate. Our staff were able to learn how to document their efforts much faster than they did with previous databases. It is also much easier for the supervisors and managers to track the staff documentation and hold staff accountable for errors or missing data.

Read the full review


CaseWorthy

Customizable case management software for community services

Melissa Wilson

I use CW for referral assignment

Used daily for 1-2 years
Reviewed 2018-04-24
Review Source: Capterra

I like the ability to customize the site for our own individual needs. We have flexibility visually as well to change the view.

Read the full review


CaseWorthy

Customizable case management software for community services

Caroline Blackmer

Easy to enter all information and attach documents for clients and BCHR decisions.

Used daily for 6-12 months
Reviewed 2017-05-15
Review Source: Capterra

Keeping track of incident reports for the BCHR Committee is easy as well as documenting committee decisions. The process for entering new clients is easy.

Read the full review


CaseWorthy

Customizable case management software for community services

Mary Hutchison

Above and Beyond - the product and staff exceeded our expectations.

Reviewed 2016-04-04
Review Source: Capterra

With CaseWorthy, our community now has state-of-the-art technology that has extensive functionalities. We now have the tools that give us a roadmap for improving the delivery and coordination of services countywide. And, we have exceptional partners for the future with CaseWorthy's staff. From design configuration and data migration to training and the launch, they provided exceptional service and expertise. Our community is adopting new assessment tools, common intake forms, electronic referrals, fund tracking and much more. We are now able to capture unmet needs, to measure community and program outcomes and to design a coordinated entry plan. The product is easy to configure and customize and report generation is intuitive and easy. CaseWorthy meets the needs of diverse community organizations in our Continuum of Care, that is, both small and large agencies and both those with simple or complex case management needs. And, it provides the flexibility to vary privacy and security settings according to the needs of the community. The product and staff exceed our expectations daily.

Read the full review


CaseWorthy

Customizable case management software for community services

Alex Price

Great experience with Caseworthy

Reviewed 2016-04-26
Review Source: Capterra

It has been a pleasure to work with Caseworthy and would recommend them to those searching for case management software. As a non-profit working with homeless youth and families we needed a centralized solution to enter all client level data and use the system as a case management tool. Caseworthy have been easy to work with and provided impeccable customer service. Unlike some other vendors in the field, Caseworthy assigned our agency a project manager who has been our 'go-to' through our whole customization process. Our project manager has also remained our support since going live supporting us when we have questions and weekly check-ins. Caseworthy care about their customers and frequently check in to see how we are doing and request feedback for what they can improve in the future. The system itself is easy to use and really allows the customer full flexibility on how the system needs to work for their programs. Our end users have all praised the system and reported how much easier it is to enter and see their data than we had with our previous systems.

Read the full review


CaseWorthy

Customizable case management software for community services

Diana Phillips

Former Executive Director

Used daily for 1-2 years
Reviewed 2017-02-21
Review Source: Capterra

Great solution to manage organizational data. Staff is very responsive to the needs of the customer.The unlimited application of the software

Read the full review


CaseWorthy

Customizable case management software for community services

Matthew Gallion

Great Customization and Support

Reviewed 2016-03-28
Review Source: Capterra

The greatest advantages for us with regards to CaseWorthy is the ability to customize forms, workflows, and roles so that we can utilize the system exactly as we would like. The support team is very good and responsive, but fixes can occasionally take time. The report functionality is impressive and clean, though it can take multiple reports and some complex analysis to find the answers for specific reporting requirements for baseline reports. It also requires some technical ability and awareness from the agency's project lead to ensure that programs and services are correctly linked to the compliance reports for accuracy. CaseWorthy is a fantastic product with a lot of options for agency's to use. But because of this flexibility and diverse functionality, it does take time, energy and thoughtfulness to use it well. If your agency takes its data collection and analysis seriously, wants to ensure that its end users have tools and resources at their finger tips, and values the ability to define the way your database looks and feels, this is absolutely the right way to go.

Read the full review


CaseWorthy

Customizable case management software for community services

john gosnell

Helped with the discovery, design, and implementation for multiple cw builds across our organization

Used weekly for 1-2 years
Reviewed 2017-05-09
Review Source: Capterra

Flexibility to add new features, build custom forms, user-interface is extremely clean especially when working with staff who have varying levels of computer skill, ability to quickly and easily assign user roles to multiple individuals throughout the organization based on job requirements and needs to access data, extremely thorough discovery and implementation process.

Read the full review


CaseWorthy

Customizable case management software for community services

Anonymous

the software not for all type of businesses

Used daily for 6-12 months
Reviewed 2018-04-19
Review Source: Capterra

i cannot answer this questionthere is nothing that I can say that I like most about the software. It looks like it is software for the medical profession and not versatile enough for other industries

Read the full review


CaseWorthy

Customizable case management software for community services

Dottie Kastigar

Exceeded expectations

Reviewed 2016-04-01
Review Source: Capterra

Our mid-size community was seeking a robust case management system with the ability to be "HMIS/HUD compliant". We also wanted a system could be used as a community based system for vulnerable populations and support coordinated assessment/intake. Caseworthy has exceeded our expectations with its ease of use, level of customer support, and ability to report out data needed by our community partners. We are still learning many advanced features of the system. Our community partners are excited to have a database that is easy to use and can generate program and service reports at the client, program, agency, and community level. Caseworthy has many advanced features that will allow us to grow a community system without incurring huge amounts of additional costs for each product enhancement. Many features are built into the baseline product and can be used as consumers are ready. We strongly recommend this product.

Read the full review


CaseWorthy

Customizable case management software for community services

Carlton Watson

My Experience with CaseWorthy

Used daily for less than 6 months
Reviewed 2017-02-03
Review Source: Capterra

We have had a very positive relationship with CaseWorthy staff. They are responsive to our unique needs, patient and very helpful in training us how to design and use the system to support our ongoing needs. We are very pleased and consider our selection of CaseWorthy to be a very worthwhile investment which will gain tremendous efficiencies in our operation. We will realize cost savings and improve the results we obtain with clients.flexibility, ease of use, ability to meet our needs

Read the full review


CaseWorthy

Customizable case management software for community services

Matthew Hoepfl

CaseWorthy is much better than our former platform. It is much more user-friendly.

Used weekly for 6-12 months
Reviewed 2017-05-08
Review Source: Capterra

The system streamlines our business process. It is faster and more efficient than our former platform because it is web-based.

Read the full review


CaseWorthy

Customizable case management software for community services

Lori Steiner

Social Services Non profit gives Case Worthy high marks

Reviewed 2016-04-08
Review Source: Capterra

We are in the implementation phase with Case Worthy. Thus far the process has gone quite smoothly. The kickoff and initial trainings were well received by the field staff. Our data analyst works directly with the developer to create a customized system that fits our diverse program needs. The analyst finds the software easy to use and the reporting easy to customize. There has been a few staff members that has been apprehensive, but we feel that is more about "change" itself and not about the software. Once they started using the software they found it much easier than the previous system. Our funders are also anxious to see the improvements in our reporting due to the implementation of Case Worthy.

Read the full review


CaseWorthy

Customizable case management software for community services

Melissa Wilson

I've helped during initial stages for program use as well as utilized the program on limited basis

Used weekly for 1-2 years
Reviewed 2017-05-08
Review Source: Capterra

the flexibility during set up - personalized for each company and programs within the company. Maneuverability between sites (ours has multiple) is easy to do.

Read the full review


CaseWorthy

Customizable case management software for community services

Jonathan Capp

CaseWorthy Review

Used daily for less than 6 months
Reviewed 2016-06-10
Review Source: Capterra

We really aren't using the software yet but are excited to get started. We have been pleased with what we have seen in the demosCustomizable off the shelf. We are really tired of hearing what software can't do.

Read the full review


CaseWorthy

Customizable case management software for community services

Judson Bliss

Early-adopter...user since 2011

Reviewed 2016-03-28
Review Source: Capterra

The ability to customize the system is excellent. I'm not sure how they are able to maintain such a solid environment that allows such creative customization. Also, baseline features have continued to increase, and these are well-thought through.

Read the full review


CaseWorthy

Customizable case management software for community services