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Elation Health

Cloud based electronic medical record system

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Elation Health Pricing

Pricing overview

Value for money rating

4.3

/5

45

Price starts from

275

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Elation offers a variety of pricing options for Direct Care, insurance taking, and Enterprise solutions

What users say

I really liked the fact that it interfaces with all pharmacies and major labs. This helps tremendously while running a busy practice and saves a lot of money in employees scanning documents.

SS

Simran S.

Excellent system but I wish they had a better pricing tier for practices with multiple providers.

SS

Simran S.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great software, poor customer service

Reviewed 4 years ago

It’s a great software, initially had issues and were not very responsive but since then has been quite smooth and overall satisfied- and I’m hard to please. Unhappy only with mostly provider service when ongoing issues and cannot speak to live person. And lack of follow through on options such as online booking they had explicitly stated upon signing up. Overall cost justifies the ease of use and time saved for physician.

Pros

Ease of use, easily accessible Pt info on one screen, few bugs/glitches, user friendly- very good compared to multiple other EHR I’ve used

Cons

Have to pay for billing software in addition to elation fee, ZERO discount for mid level prescribing practitioners, Absolutely no way to co tact them except via email re: issues which is very frustrating and have maybe 1 times out of 10 actually gotten back to me within their designated timeframe to rectify an issue/problem. When signed up 4/2017 salesman told me would be rolling out online booking for established patients over the summer. 12/17 still haven’t heard anything about offering that option

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Elation is intuitive to use

Reviewed 4 months ago

Overall it has been good. Customer Support answers quickly, but honestly we have not needed much customer support.

Pros

Overall it's very easy to learn and teach new staff. Most staff members can be up and running with 1 hour of training or less. There are not a lot of screens, which makes it easy to find things. Honestly, it's easier to find items than in a paper chart. Templates are easy to create. We have used the patient forms templates to use for new patient paperwork, helping us minimize data entry.

Cons

As a surgeon, some of my schedule happens at the hospital. There is no way to create surgery slots that don't also send appointment reminders to patients, so it must be entered as a "meeting" and it doesn't link to the patient account. I have asked for a fix for 2.5 years, but it appears to be low on the list of upgrades.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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This Ehr system has everything you need to run your practice and is kept up to date .

Reviewed 24 days ago

When Soapware stopped this EHR is better , more up to date , great support , easy to use and good value for your money

Pros

prescription of medications including scheduled medication , so easy to use and up to date all the time. Telemedicine which is a new feature and very easy to use and has great video . If there is issue with the software , it is quickly addressed .

Cons

I Cant think at this moment issue with this software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Easy and simple but not very powerful or robust

Reviewed a year ago

Underwhelmed, overcharged. Switching to Cerbo or maybe AtlasMD or Akute Health

Pros

It's true you can figure it out in an hour or less. Very simple.

Cons

It's very simple. You can't customize anything at all about the look or layout of the information. Don't like the order in which information is displayed on the left side of the screen? Get used to it. Want to send a fax? You can, you just have to call it a referral, no matter what. So you if you want to fax something that isn't about a particular patient, you have to a create a fake patient called...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to migrate to, fits most needs for medical charting

Reviewed 4 years ago

Affordable and fits basic charting needs

Pros

Easy setup/migration. Sales and support are very helpful. It fits most of our needs for medical charting.

Cons

Patient portal is not "family friendly" (parents with multiple children need to create and remember unique email addresses/logins for all). Minor updates are needed, like ability to add Handouts to visit note templates, attaching files to Passport message replies, etc - not major things, but requires our staff to repeatedly take extra steps/time to chart without these features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazon of EMRs!

Reviewed 4 years ago

I would pick this over any other software with multiple offices. There is a very common software that is very costly and very popular and also very aggressive but I did not like it. This software has a very cumbersome way to do things. I want to elaborate Elation in more detail. Great advantages: One screen has all features. Summary on l side- a must Note on r side. History in middle and all the...

Pros

It has been a 8 months since I have started using this software. I used to have Soapware EMR for 18 years. Soapware had to shut down as the owner was getting to that age and older softwares are not easy to upgrade. I looked at 15 softwares before I picked Elation. I knew what I need as a busy primary care Internist. My staff and I are extremely happy that we ended up with Elationhealth. Everyone...

Cons

There is not much to dislike. I was little nervous about interface with billing software but it has worked great. I picked MD connection for billing and that is another robust software. As soon as patient leaves and I send the bill to MD connection- it reaches real-time. Most complete softwares have many glitches or may have one side powerful and other side weak. This combination is great and my billing staff loves billing software also.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I am glad!

Reviewed 4 years ago
Pros

I have used Soapware for 20 years. I really liked Soapware for its speed and ease. Soapware unfortunately is going out of business. I watched demonstrations of about 15 software companies. I am writing this review to help others in my shoes. Most software companies are about 20-25 years old and have similar technology as Soapware. Older technology is somewhat rigid. I am glad the sales person...

Cons

Elation is an EMR alone and that made me nervous. Interface between Elation and MDconnection one of the billing software recommended by Elation works great according to doctors I talked to who are using both. This is a minor issue compared to the fun of working with ELation EMR.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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They "get" us!

Reviewed 5 years ago
Pros

Ease of setup and use, and great for the frugal MD. We have adapted it to our general surgery practice and have used it for 3 years. Our billing service logs on and "harvests" our charges each week. The chart check system makes followup easy. Adaptable templates. Easy compliance, with help from the company if you want it. We have seen several practices fold or have to sell to a local foundation after spending a million dollars on a system that is too big.

Cons

Can't delete obsolete tags. Can't put in a short introductory phrase, like phonetic pronunciation of a last name at top--has to go in tags and stays forever. We are a referral practice rather than a primary care practice, so I wish I could list the referring clinician closer to the top. I wish we could name our own report headers. But really, these are minor compared to the value for the money.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great user interface and features

Reviewed 3 years ago

Excellent system but I wish they had a better pricing tier for practices with multiple providers

Pros

I really liked the fact that it interfaces with all pharmacies and major labs. This helps tremendously while running a busy practice and saves a lot of money in employees scanning documents.

Cons

I feel that have a person directly answer their help desk is more effective than sending an email and waiting for a day or two to get a response.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best EMR for small practice

Reviewed 7 years ago
Pros

Exceptional product using modern, intuitive technology which adapts to the times (transition to ICD10 is a breeze so far). Well thought out design which supports clinical care, enhancing efficiency and communication between staff, to and from patients and among other providers. No nickel and dime charges. Receptive customer service. Organized, easy to use chart. Able to meet Stage 1 Meaningful Use criteria without difficulty. High value.

Cons

There is nothing I dislike about ElationEMR. It has been a pleasure working this vendor.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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MD/owner

Reviewed 5 years ago

Are they going out of business? No one ever returns our messages.

Pros

Ease of use for patient records w template notes, well organized. Set was easy. Cost ok. Interface well with our labs/pharmacies. No issues with prescribing We like the patient portal: we only opened for outgoing messages.

Cons

Customer service is non existent They do not answer calls or emails (in fact they do not have any voice mail set up) They recommended Practice Suites as a billing partner ("we love them, great partner, will meet all your billing needs") and it totally destroyed my revenue cycle. promised us an OB flow sheet when we signed up...3 years ago. Absolutely awful

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes Documentation ALMOST fun

Reviewed 6 years ago
Pros

Software is easy to use and cloud based. Elation staff has been very supportive. Price is very reasonable.

Cons

Which the Practice management software and reports were more detailed and more extensive.