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Review Wave Logo

Review and reputation management for medical practitioners

Table of Contents

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Review Wave - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Review Wave overview

What is Review Wave?

Review Wave is a cloud-based review management solution which assists chiropractors, optometrists, dentists, veterinarians, audiologists, and other specialty practitioners with review and reputation management. Key features include patient engagement, customer ratings, feedback management, and site monitoring.

The Review Wave platform enables users to automate feedback and review collection from customers, and redirect unsatisfied customers to the support team for complaint resolution, optimizing online visibility and customer satisfaction. Patients can use the mobile application to book appointments online, and receive reminders via push notifications. Review Wave also helps administrators send bulk text messages and emails to previous patients, helping to increase return rate and engagement.

Review Wave comes with a centralized dashboard which helps users add, maintain and update business listings across multiple platforms and directories. The local listings SEO tool allows managers to control business related information and optimize visibility on platforms including Google, Apple Maps, Bing, Google Maps, Facebook, and more.

Starting price

299per feature /
per month

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Pros & Cons

Verified reviewer profile picture

Responsiveness

Navigation

Messaging

Booking

Review Wave’s user interface

Ease of use rating:

Review Wave pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(4)
3-4(6)
5(60)

What do users say about Review Wave?

Reviewers appreciate Review Wave for its responsive and friendly customer support, noting quick issue resolution and helpful guidance during setup and ongoing use. They find the platform easy to use and customizable, though some mention initial setup can be time-consuming and certain features may feel complicated or tedious. They value the automatic processes that streamline daily tasks.

Users say Review Wave improves patient communication, especially through text messaging, making interactions more efficient and convenient. They report an increase in patient reviews and positive feedback, as well as enhanced appointment scheduling, though some experience occasional glitches or delays with online booking.

Select to learn more


Who uses Review Wave?

Based on 70 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Medical Practice
Alternative Medicine
Hospital & Health Care
Others

Use cases

Patient Engagement
Review Management
Reputation Management

Review Wave's key features

Most critical features, based on insights from Review Wave users:

Messaging
Confirmations/Reminders
Appointment scheduling
Review request
Negative feedback management
Review monitoring

All Review Wave features

Features rating:

Surveys & feedback
Social sharing
Sentiment analysis
Multi-Location
Monitoring
Dashboard
Campaign management
Appointment management
Alerts/Notifications
Response management
Review notification
Communication management
Email reminders
Feedback management
Automated scheduling
Patient engagement
Ratings/Reviews
Reminders
Scheduling
Survey/Poll management
Activity dashboard

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Review Wave pricing

Value for money rating:

Starting from

299

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Review Wave price and value

Value for money rating:

To see what individual users think of Review Wave's price and value, check out the review snippets below.

“The text messaging between patients is awesome. The reviews being sent out automatically has increased our reviews and most important is the ease of use.”
TE

Trenna E.

Office Manager

“The team who presented the product and set up our system did a great job. Team is friendly and eager to help whenever we have questions.”
CH

Casey H.

Chiropractor

Review Wave integrations (21)

Integrations rated by users

We looked at 70 user reviews to identify which products are mentioned as Review Wave integrations and how users feel about them.

Integration rating: 5.0 (3)

ChiroTouch logo
ChiroTouch

Integration rating: 4.3 (3)

Review Wave customer support

What do users say about Review Wave customer support?

Customer support rating:

We analyzed 23 verified user reviews to identify positive and negative aspects of Review Wave customer support.

The majority of users highlight fast, friendly, and highly responsive customer support that quickly resolves issues.

A significant portion of users appreciate the easy-to-access online chat and helpful, accommodating support staff.

A limited number of users report inconsistent communication and occasional lack of timeliness or accuracy from support.

Support options

Phone support
Email/help desk
Chat

Training options

Documentation
Live online
Videos
Webinars

To see what individual users say about Review Wave's customer support, check out the review snippets below.

“The support staff are some of the best in the business with quick responses to answers and problem solving.”

JS

Jon S.

Pres

“Any time there is an issue their customer service always assists us fast and resolves any issues.”

Verified reviewer profile picture

Heidi J.

Office Manager

“The customer service representative even lied to me and said that they are working in an integration for my software, but during the conversation, he named three different platforms that were not mine.”

DT

Daniel T.

Owner

Review Wave FAQs

Q. What type of pricing plans does Review Wave offer?

Review Wave has the following pricing plans:
Starting from: $299.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

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Q. Who are the typical users of Review Wave?

Review Wave has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Review Wave support?

Review Wave supports the following languages:
English


Q. Does Review Wave support mobile devices?

Review Wave supports the following devices:
Android, iPad, iPhone


Q. Does Review Wave offer an API?

No, Review Wave does not have an API available.


Q. What other apps does Review Wave integrate with?

Review Wave integrates with the following applications:
Open Dental, PayDC Chiropractic Software, Herfert Software, PracticeWorks a Sensei product, Dentrix, Compulink Healthcare Solutions, ECLIPSE, Genesis Chiropractic Software, DrChrono, Mindbody, ChiroTouch, Crystal Practice Management, Eyefinity OfficeMate, Chiro8000, Curve Dental, AdvancedMD EHR, Eaglesoft, Eclipse


Q. What level of support does Review Wave offer?

Review Wave offers the following support options:
Phone Support, Email/Help Desk, Chat

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