ShiftCare - 2026 Pricing, Features, Reviews & Alternatives

Users report that ShiftCare's mobile access is essential for clocking in and out, recording shift details, and managing tasks on the go. They find it convenient for entering mileage, expenses, and progress notes. Reviewers indicate that while the app is user-friendly and practical, it lacks some admin functionalities and could benefit from more control over shift times. They appreciate the ability to access client information and schedules remotely, which is important for those working in the community and client homes. Of the 45 ShiftCare users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.

Reviewers appreciate ShiftCare's scheduling capabilities for organizing weekly staffing schedules and alerting staff to new or changed shifts. They find the system user-friendly, with capabilities like advanced editing, repeat functions, and easy modifications. Users report that it simplifies managing staff rosters and ensures shifts are on time. They highlight the ease of adding shifts and the flexibility to accommodate specific variations, making the scheduling process seamless and efficient. Of the 22 ShiftCare users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.

Users report that ShiftCare's calendar management is excellent for overseeing shifts and appointments. They appreciate the ability to share calendars with workers, view schedules in various formats, and manage recurring shifts. Reviewers find it easy to identify shift overlaps, gaps, and public holidays. They say the calendar helps keep appointments on time and supports efficient scheduling and billing. They highlight the user-friendly interface and the ease of making changes on the go. Of the 36 ShiftCare users who gave detailed accounts of their use of Calendar Management, 97% rated this feature as important or highly important.

Reviewers indicate that ShiftCare's caregiver scheduling is vital for allocating carers to participants and managing shifts. They find it user-friendly and appreciate the ability for caregivers to enter their own shifts. Users report that the system simplifies matching caregivers to clients and ensures staff are where they need to be on time. They highlight the ease of use and the ability to access schedules anytime, making it a reliable tool for managing staff rosters. Of the 22 ShiftCare users who gave detailed accounts of their use of Caregiver Scheduling, 91% rated this feature as important or highly important.

Users report that ShiftCare's billing and invoicing capabilities integrate well with Xero, simplifying financial operations and minimizing manual errors. They find the system easy to use for generating invoices and managing payroll. Reviewers appreciate the accuracy and support provided by ShiftCare's staff. They mention occasional minor bugs but highlight the overall ease of invoicing and the ability to export data to other accounting software like MYOB. They value the convenience and efficiency of the billing process. Of the 25 ShiftCare users who gave detailed accounts of their use of Billing & Invoicing, 76% rated this feature as important or highly important.