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Simpro Logo

AI-first operating platform for the trades

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Simpro - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Simpro overview

Based on 145 verified user reviews

What is Simpro?

By industry, Simpro reviewers are most commonly professionals in construction (34%). The most frequent use case for Simpro cited by reviewers is billing and invoicing (56% of reviewers).

What are the most popular integrations for Simpro?

The Simpro integration most frequently cited by reviewers is Xero, an accounting product rated 4.3 out of 5 for its integration with Simpro.

Starting price

Alternatives

with better value for money


Pros & Cons

Invoice Invoicing

Ease of Use

Staff Information

Customer Support

Talk Communication

Cancel Refund

Simpro’s user interface

Ease of use rating:

Simpro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(23)
3-4(52)
5(70)

What do users say about Simpro?

By industry, Simpro reviewers are most commonly professionals in construction (34%). The most frequent use case for Simpro cited by reviewers is billing and invoicing (56% of reviewers).

Select to learn more


Who uses Simpro?

Based on 145 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Information Technology and Services
Building Materials
Electrical/Electronic Manufacturing
Others

Use cases

Billing and Invoicing
Scheduling
Field Service Management
Workflow Management
Quoting

Simpro's key features

Most critical features, based on insights from Simpro users:

Time & expense tracking
Quotes/Estimates
Contact database

All Simpro features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment scheduling
Approval process control
Asset lifecycle management
Asset tracking
Audit management
Audit trail
Automated quoting
Automated scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Barcoding/RFID
Bid management
Billing & invoicing
Billing portal
Bills of material
Booking management
Budgeting/Forecasting
Budget management
Budget tracking
Business process automation
Calendar management
Calendar sync
Calibration management
Catalog management
Change order management
Check-in/Check-out
Checklists
Class scheduling
Client management
Client portal
Collaboration tools
Commenting/Notes
Commercial
Commercial/Industrial
Commercial properties
Communication management
Compliance management
Compliance tracking
Configurable workflow
Contact database
Contact management
Contract/License management
Contractor database
Contractor management
Cost database
Cost estimating
Cost-to-Completion tracking
Cost tracking
Credit card processing
CRM
Customer database
Customer history
Customer management
Customer portal
Customizable branding
Customizable dashboard
Customizable fields
Customizable forms
Customizable invoices
Customizable reports
Customizable templates
Data import/export
Data visualization
Digital signature
Discount management
Dispatch management
Document imaging
Document management
Document storage
Drag & drop
Electrical estimating
Electronic forms
Electronic payments
Electronic signature
Email management
Employee management
Employee scheduling
Equipment maintenance
Equipment management
Equipment tracking
Estimating
Expense tracking
Facility asset management
Facility scheduling
File sharing
File storage
Financial management
Fitting Management
Fixed asset management
For aec industry
For commercial and/or industrial electrical contractors
Forecasting
For general contractors
For hvac companies
For locksmiths
For mechanical equipment
Forms automation
Forms management
For plumbing industry
For residential
For schools
Geographic maps
Geolocation
GPS
Group scheduling
Historical reporting
Inspection management
Integrated business operations
Interaction tracking
Inventory control
Inventory management
Inventory optimization
Inventory tracking
Invoice creation
Invoice history
Invoice management
Invoice processing
Item management
Job costing
Job management
Job scheduling
Job tracking
Key & lock management
Kitting
Labor cost reporting
Labor rates
Lead management
Location tracking
Maintenance management
Maintenance scheduling
Milestone tracking
Mobile access
Mobile alerts
Mobile app
Mobile payments
Mobile signature capture
Monitoring
Multi-Channel management
Multi-Location
Multiple projects
Offline access
Online booking
Online invoicing
Online payments
Online time clock
Order management
Overrun Reporting
Parts management
Payment collection in the field
Payment processing
Percent-Complete tracking
Portfolio management
Prebuilt Assembly
Predictive maintenance
Preventive maintenance
Price/Margin management
Pricing and cost calculations
Pricing management
Prioritization
Process modeling & designing
Product identification
Production Cost Tracking
Progress reports
Progress tracking
Project billing
Projections
Project management
Project planning
Project planning/scheduling
Project time tracking
Project tracking
Project workflow

Simpro alternatives

Simpro logo

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Features
Value for Money
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Xero logo
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Simpro pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

SIMPRO Premium

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Quoting & Estimating
  • Field & Contractor Scheduling
  • Real-Time Inventory Management and Purchasing
  • Field Operations Management
  • Invoicing & Payments
  • Accounting & Financing
  • Reporting & BI

SIMPRO Premium & Digital Forms

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom Form Builder With Drag-and-Drop Function
  • Intelligent Form Population
  • Centralized Form Database and Management System
  • Workflow Automation
  • Electronic Send and Share Capability
  • Lets Field Technicians Swiftly Collect Data When On-Site

SIMPRO Premium & Data Feeds

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Data Source Monitoring & Extraction
  • Automatically Scan Data
  • Process PDF CSV Excel & Text File Attachments
  • Automated Data Entry
  • Workflow Triggers and Rules-Based Automation

User opinions about Simpro price and value

Value for money rating:

To see what individual users think of Simpro's price and value, check out the review snippets below.

“Excellent for job costing, tracking expenses, integrating with accounting software, and efficient invoicing/payments.”
cr

cory r.

Ops

“The sales person had an amazing pitch and sold me on convenience and process driven application which was meant to reduce the admin staff I require, instead, I had to employ an additional staff member to work Simpro properly.”
Verified reviewer profile picture

Braden B.

Managing Director

Simpro integrations (38)

Integrations rated by users

We looked at 145 user reviews to identify which products are mentioned as Simpro integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.0 (21)

Integration rating: 5.0 (4)

quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.

Verified reviewer profile picture

Sarah D.

CEO

Integration rating: 5.0 (2)

Worked well, but fees were really high, especially for memberships

SD

Steve D.

Massage Therapist and owner

Integration rating: 4.5 (2)

It keeps us on track with our appointments and events. Very usueful.

PD

Patricia D.

Manager Business Administration

Integration rating: 5.0 (1)

A few alternate bugs from this one but we got there

JL

Jon L.

HR Manager

Integration rating: 5.0 (1)

All the emails related to a project or talent management goes right into Monday.com. It's great

Scheduling of appointments.

PD

Patricia D.

Manager Business Administration

1/2

Simpro customer support

What do users say about Simpro customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Simpro customer support.

The majority of users find Simpro's customer support team responsive, knowledgeable, and easy to reach when issues arise.

Frequently reported by users, the support staff provide excellent training, smooth onboarding, and ongoing assistance throughout setup.

A minority of users report slow response times, unresolved issues, and difficulty reaching support, especially for urgent problems.

Support options

Email/help desk
Chat
Knowledge base
Faqs/forum
Phone support
24/7 (live rep)

Training options

Live online
Videos
In person
Webinars
Documentation

To see what individual users say about Simpro's customer support, check out the review snippets below.

“You get a template to bring your materials in and customers over BUT you do this all yourself. ”

Verified reviewer profile picture

Delaney H.

Office Manager

“Overall it is easy to use and the customer support is fast and helpful.”

bl

brendan l.

It Engineer

“the system requires a full time inputter, is extremely time consuming and the results do not warrant the input. after sales service is offensive at best.”

CH

Carl H.

director

“Prices have recently gone up again and there are regular outages. If you try ringing, it's usually a long wait.”

Verified reviewer profile picture

Guy F.

Director

Simpro FAQs

Q. Who are the typical users of Simpro?

Simpro has the following typical customers:
Small Business, Mid-size Business

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Q. What is Simpro used for?

Simpro is the leading AI-first operating platform for residential and commercial trades. Our mission is simple: double trades business profitability. Built for the heroes who keep the world running, Simpro transforms how trades businesses operate—eliminating complexity, unlocking clarity, and turning hard work into lasting success. The platform integrates estimating, scheduling, compliance, safety, invoicing, and cash flow into one clear path to profitability. Today, more than 250,000 users worldwide rely on Simpro to scale with confidence, supported by offices in the U.S., Australia, and the UK. Simpro is part of Simpro Group, alongside BigChange, AroFlo, and ClockShark.


Q. Does Simpro support mobile devices?

Simpro supports the following devices:
Android, iPhone, iPad


Q. What level of support does Simpro offer?

Simpro offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)

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