TherapyNotes Pricing, Features, Reviews & Comparison of Alternatives

TherapyNotes

Online mental health EMR and practice management software.

4.65/5 (448 reviews)

TherapyNotes overview

As the most trusted web-based practice management and electronic health records (EHR) software for behavioral health with thousands of active customers and unlimited phone and email support, TherapyNotes helps mental health practitioners and clinicians manage their workflows and administrative tasks. The software offers a variety of features including a client/patient portal, appointment scheduling, psychotherapy and medication management notes, electronic claims and remittance with ERA payment posting, and patient records management. It is suitable for psychotherapzy, psychiatry, counseling, social work and other behavioral health practices of all sizes, including solo and group practices. TherapyNotes also supports practices that have multiple locations, as well as clinicians who need access to records outside of their home office.

TherapyNotes provides automatic to-do lists after each appointment that streamline user’s daily workload ensuring that you complete your treatment plans, sign unsigned notes, follow up with patients, or contact the patient's PCP, in addition to many other helpful reminders. You'll never forget to do a note! TherapyNotes also ensures that patients do not miss appointments since it sends automatic email, text or phone reminders. Users can also sync their schedule with Google calendar, iCal, Outlook or any other compatible calendar software. TherapyNotes supports the creation and storage of electronic medical records including intake notes, treatment plans, psychological evaluations and progress notes. Notes come with drop-down menus and click boxes to allow for speedy input. These notes are encrypted and backed-up, and can be downloaded as PDF files. TherapyNotes billing tools streamline billing procedures and support electronic claims, billing reports, patient statements and credit card processing. TherapyNotes electronic (EDI) claims uses notes and other settings to generate and submit insurance claims. The software also supports role-based user access and customizable security settings.

TherapyNotes is compliant with HIPAA and other insurance requirements and uses a fully encrypted centralized database. The product is compatible with iPad, iPhone and Android devices. TherapyNotes is also used in classrooms and university training clinics to give students experience of a real-world system.

Pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
TherapyNotes screenshot: TherapyNotes offers automatic to-do-lists to help streamline workflows, track patient appointments, psychotherapist schedules, clinical notes, billing and more so nothing is missed.TherapyNotes OverviewTherapyNotes screenshot: TherapyPortal.com (TherapyNotes client portal) enables clients to schedule and view appointments online. Patients or clients can also pay bills using credit cards. TherapyNotes screenshot: The calendar will help your clinicians, schedulers, and practice administrators schedule and organize appointments, set reminders, and flag appointment alerts.TherapyNotes screenshot: TherapyNotes "Intake Note" templates help you create and store electronic medical records for patients.TherapyNotes screenshot: Easy to use "Treatment Plan" templates include auto-expanding and adjustable fields, as well as searchable ICD-10 codes to help you quickly enter diagnoses. TherapyNotes screenshot: Form-based "Progress Note" templates auto-fill applicable note fields from appointment information and previous Intake Notes and Treatment Plans. Searchable ICD-10 codes, pull-down menus and check boxes help you quickly enter diagnoses and note info. TherapyNotes screenshot: Save notes for completion later, and/or electronically sign and save your Progress Notes. Applicable information can be transcribed automatically to CMS-1500 forms or can be electronically transmitted to insurance companies.  TherapyNotes screenshot: TherapyNotes helps you create form-based treatment plans and progress notes with pull-downs, check boxes, auto-filled fields, searchable ICD-10 codes, and adjustable text boxes. History buttons allow you to use information from previous notes. TherapyNotes screenshot: TherapyNotes works great on Windows, Mac, iPad and other tablets and mobile devices. Sync calendar information to Google Calendar, Outlook, iCal, or other calendar software on any device. TherapyNotes screenshot: Collect and track patient patients, swipe credit cards, submit electronic claims to insurance companies using TherapyNotes EDI, and receive, view and post insurance payments with Assisted ERA Payment Posting.

TherapyNotes reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.7
  4.7
Katie Mahony, LCPC, CADC

Above & Beyond!!

Used daily for 2+ years
Reviewed 2019-02-07
Review Source: Capterra

TherapyNotes has the most outstanding customer service of Any company in which I've ever conducted business. Each time I call them they respond within 1-2 hours with a Solution to my inquiry. When I have certain requests pertaining to my practice or TN account, they willingly and generously support my concerns and do whatever it takes to work with me so that my practice succeeds. I could go on and on with this answer but simply put, I'm so grateful I "stumbled" upon this company and EHR softward progam because I've had ZERO issues with them at all and would highly recommend them to any person seeking a new documentation system!TherapyNotes EHR is an outstanding software for my private counseling practice. It's ease of use and ample "help" section makes it simple for me to learn anything I have questions about --most of the time without even needing to call them. I've been a customer since 2016 and have only positive feedback to give. Use the free-trial offer. I did and have no regrets.

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Jonadab Franco, MSW, LCSW

An easy to use electronic health record system

Used daily for 1-2 years
Reviewed 2019-01-03
Review Source: Capterra

TherapyNotes has been able to help me stay on task, coordinate care for my patients and assisting with insurance billing. Which many of you know this task alone can be a nightmare. TherapyNotes also helps you enroll in electronic billing or ERA with step-by-step actions of the insurance enrollment application process. TherapyNotes also offers assistance to clinicians that want to become credential on insurance panels (this is an extra fee of course, but is the most affordable one that I have found so far). All of these tasks can be a hassle. TherapyNotes calendar is easy to use and the cost per month service is affordable compared to other EHR's.I frequently tell my patients that math and computers have been a challenge for me. When I was searching for an electronic health record system, I found TherapyNotes.com which is an easy to use electronic health record. I had considered other EHR vendors or software before TherapyNotes such as AlphaFlex and Encounter Works. AlphaFlex was out of my budget reach, simply put they were asking for $700.00 monthly for solo-private-practice practitioners. Then Encounter Works was a nightmare EHR since the system was complicated and difficult to navigate. TherapyNotes is easy to use and affordable. It takes no time in learning how to use the software, and the unlimited customer support line is fantastic in helping you discover new tasks and providing excellent training. TherapyNotes has been my best friend in completing required insurance, Medicaid and Medicare needed documentation. Their system is audit proof since you cannot bill for services until you have completed your documentation keeping you within the documentation compliance between most insurance agencies.

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Donna Delich

Excellent Company

Used daily for 2+ years
Reviewed 2018-08-14
Review Source: Capterra

Excellent company I have been with Therapy Notes for over three years and have never had a bad experience with the product or the service. They go above and beyond to make sure you as a provider or user have the help and support you need. They are constantly making improvements in the software and they make taking care of the paperwork end of business so easy. I have had pleasant and great experiences every time I call their support team with questions. No question is left unanswered nor are they too trivial. They try to make the product as user friendly as possible and are there to guide you through it all. I love that my notes are professional and easily read, all information that needs to be in them are there, I once got audited on a couple of clients by Medicaid and it was so easy to pull up what I needed and get it sent in. Passed with flying colors because all that I needed was in the note format. My clients all get a reminder text or call and they love it. I appreciate all the hard work they do on their end to make this a top of the line product for those of us on the front lines with clients. Billing is easy and user friendly. i would and have recommended this company to anyone looking for a good safe and professional product to help you in keeping documentation and billing orderly and consistent with expectations of our fields of practice. Thank you Therapy Notes!I like everything about it. It is user friendly, if you need help the support team is exceptional. Notes are professional and clear, easy to read, treatment plans are wonderfully easy and all you need for notes are available for documentation. Their billing is easy and support is a phone call or email away. I have used the product for 3 years plus and have never had a bad experience with the company. It keeps confidentiality, and ease of keeping client information in a safe place.

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Shawn Davis

A great therapy office addition

Reviewed 2012-10-24
Review Source: Capterra

Overall I am very happy with the system and recommend it for practices of all sizes. The pros out weight the cons. Most of the negatives I have found are potential future features. There is already a plan to integrate appointment reminders to clients, which will be a great time saver. I have found updates to the system to occur very quickly and good follow through on promised features. They owners are definitely motivated to keep customers happy when able. Notes are easy to enter for a busy practice. I love the features of uploading old paper charts for storage (other programs don't allow this). The feature of customizing procedure codes and interventions are a great option. The system is extremely easy to use. The to do list section is great for seeing notes that you may have forgotten to write, to notify you when a treatment plan is due, and to remind you to discharge clients who are no longer active. This is been extremely helpful to keep charts current. The ability to log in from other computers helps for accessing client information in a crisis without needing to go to the office. When I get requests for charts, I can easily download notes to fax or email without problems. The feature of generating client statements helps save a lot of time.

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Andrea H

Therapy Notes for Administrative Use

Used daily for 2+ years
Reviewed 2018-08-29
Review Source: Capterra

For me personally, and we have four offices filled with providers, Therapy Notes has enough options to fit the majority of our needs. I appreciate the quick support feedback. That's an important feature to me as a manager. I also appreciate their quick updates when there is an issue with the program, which is going to happen in any program one uses. It doesn't happen often, but when it does, they keep all of their users up-to-date in real time. I think Therapy Notes is a really good program and I would recommend it to anyone in this industry. The software is pretty easy to use and set it up to what works best for your practice/office. I have trained many people on Therapy Notes since we started using it in February of 2016. The software is intuitive and learning the ins and outs is not too time consuming. I like it much, and I mean MUCH, better than our previous software program.

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TherapyNotes pricing

Starting from
$25/month
Pricing options
Free trial
Subscription
View Pricing Plans

For Practice, Clinic, Hospital, Center, or Facility:
First clinician - $59/month
Additional clinicians - $30/month
Interns - $20/month

For Non-Profit US Organization: $25/month per clinician

14 cents each for electronic claims
14 cents each for text & phone reminders
Free email reminders

TherapyNotes features

Activity Dashboard
Appointment Management
Automatic Notifications
Automatic Reminders
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Document Storage
Electronic Signature Capture
HIPAA Compliance
Health Insurance
Monitoring
Records Management
Workflow Management

Automated Scheduling (57 other apps)
Compliance Management (51 other apps)
Customizable Reporting (46 other apps)
Customizable Templates (52 other apps)

Additional information for TherapyNotes

Key features of TherapyNotes

  • Appointment scheduling
  • Appointment reminders
  • To-do list
  • Sync schedule with smartphone or tablet
  • Patient notes
  • Integrated billing
  • TherapyNotes EDI
  • Credit card processing
  • HIPAA compliant
  • Customizable settings & portal
  • Multi-location support
  • Routine backup
  • Role-based access
  • Encrypted database
  • Download notes as PDF
  • History review
  • Manage workflows
  • Paperless system
  • Calendar sync
  • Appointment Scheduling
  • Electronic Billing
  • Electronic medical records
  • Electronic insurance claims (EDI)
  • Client Portal
  • Electronic Remittance Advice (ERA)
View All Features

Benefits

* To-do list feature helps track patient appointments, psychotherapist schedules, clinical notes, billing and more so nothing is missed.

* TherapyPortal.com (TherapyNotes client portal) enables patients to schedule and view appointments online. Patients or clients can also pay bills using credit cards.

* Practices can submit and track insurance claims electronically using TherapyNotes EDI.

* Assisted ERA Payment Posting simplifies how you view and post payments and remittance sent from insurance.

* Automate email, phone and text reminders sent to clients to reduce the number of no-shows and decrease practice expenses.

* Choose from a variety of note templates for treatment plans, psychological evaluations and progress reports, and store a history of all past notes.

* Full ICD-10 support and searchable ICD-10 codes to help you enter diagnoses in a flash.

* Supervision capabilities and a 'Bill As Supervisor' function simplifies how you manage clinicians and interns in your practice.

* TherapyNotes offers additional features such as integration with dictation software tools such as Dragon NaturallySpeaking for note-taking, and built-in spellcheckers for mental health words.

* Unlimited world class and highly praised phone and email support is included with your subscription.