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Therasoft Online Logo

Practice management toolbox for mental health professionals

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Therasoft Online - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Therasoft Online overview

What is Therasoft Online?

Therasoft is a comprehensive counseling practice management software that helps psychologists, therapists and mental health professionals to build and run successful private practices. The solution streamlines workflow management and includes tools for marketing, management, and online billing. The solution offers seamless integration with a scheduling calendar, along with an effective, secure and convenient system for note taking. Therasoft's record storage system stores clinical assessments and documentation, progress notes, treatment plans, and insurance billing. Therapy notes are both DSM-IV and DSM 5 ready, allowing users to consistently stay HIPAA compliant. Users can view and update individual client scheduling preferences, check reminders, and view upcoming appointments. Therasoft includes complete billing solutions with electronic claims and credit card processing. Users can track balances, log cash, credit, and insurance payments, and deposit funds directly into their bank account. The module handles billing for consultations and regular sessions, as well as cancellations and no-shows. Users can also create, print, and email invoices and therapist billing information to their clients. Therasoft offers social media marketing for Wordpress blogs, Facebook, Twitter and Linkedin accounts, as well as analytics and search engine optimization (SEO) for a unique, professional website provided by Therasoft.

Who uses Therasoft Online?

By industry, Therasoft Online reviewers are most commonly professionals in mental health care (64%). The most frequent use case cited is electronic medical records (67% of reviewers).

What do users say about Therasoft Online pricing?

Most reviewers indicate that Therasoft Online offers great value for money, as they appreciate its affordable pricing, extensive features, and lack of hidden fees. Some reviewers feel the pricing could be better for new practices or interns.

Starting price

69 /
per month
view pricing plans
try for free

Pros & Cons

Responsiveness

Transactions

Workflow

Familiarity

Documentation

Navigation

Therasoft Online’s user interface

Ease of use rating:

Therasoft Online pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(14)
3-4(127)
5(168)

What do users say about Therasoft Online?

Reviewers appreciate Therasoft Online for its comprehensive practice management features, integrated billing, and secure record-keeping, which help streamline daily operations. They find the customer support team responsive and helpful, especially during onboarding and troubleshooting, and say the software is accessible from multiple devices and locations. They value the ability to customize forms and the convenience of centralized client information.

Users report that the interface and navigation can be confusing, with a steep learning curve and some non-intuitive processes. They mention occasional software glitches, slow response times, and difficulties with training resources, but note that issues are often resolved with assistance from support staff.

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Who uses Therasoft Online?

Based on 309 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Health, Wellness and Fitness
Hospital & Health Care
Individual & Family Services
Others

Use cases

Electronic Medical Records
Therapy Notes
Mental Health
Medical Scheduling
Therapy

Therasoft Online's key features

Most critical features, based on insights from Therasoft Online users:

HIPAA compliant
Claims management
Appointment scheduling
Charting
For mental/behavioral health
EMR/EHR

All Therasoft Online features

Features rating:

Treatment planning
Self service portal
Revenue management
Patient records management
Billing & invoicing
Initial assessments
Electronic signature
Document management
Client portal
Workflow management
Compliance tracking
Medical billing
Electronic payments
Notes management
Online booking
Patient intake
Appointment management
Payment processing
Practice management
Progress notes
Progress tracking
Real-Time reporting
Recurring appointments
Reminders
Reporting & statistics
Reporting/Analytics
API
Role-Based permissions
Alerts/Notifications
SMS messaging
Staff management
Telemedicine
Teletherapy
Template management
Therapy notes
Third-Party integrations
Activity dashboard
Access controls/permissions
Communication management
Clinic interoperability
Confirmations/Reminders
Credit card processing
Customer database
Customizable forms
Customizable reports
Customizable templates
Data import/export
Data security
Chat/Messaging
Document storage
Drag & drop
E-Prescribing
Calendar sync
Email reminders
Employee management
Faculty/Staff management
Forms management
Calendar management
Invoice management
Mobile access
Multi-Location
Multi-Provider practice
No-Show tracking

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Therasoft Online pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

69

Per month

Features included:

  • Appointment Reminders Assessments
  • Client Portal
  • Contactless Payments W/ACH
  • Notes
  • Secure Messaging
  • Smart Calendar
  • TX Planner

Pro

99

Per month

Features included:

  • All Standard Features Plus
  • Third-Party Billing
  • Unlimited Insurance Claims

ePrescribe

199

Per month

Features included:

  • All Standard and Pro Features
  • Controlled Substances (EPCS)
  • Drug Database
  • Surescript Certified

User opinions about Therasoft Online price and value

Value for money rating:

Of 25 reviews that provide robust commentary on Therasoft Online's price and value, 80% mention it in a positive light.

Most reviewers indicate that Therasoft Online offers great value for money, appreciating its competitive pricing and cost-effective nature. They find the software affordable, especially considering the extensive features and customer support included. Users appreciate the absence of hidden fees and the flexibility to opt for additional services like insurance management at a lower cost. Some reviewers feel the pricing structure could be more accommodating for new practices or interns, and a few find it expensive compared to other EHRs. However, the overall sentiment is that Therasoft Online provides a good cost-benefit ratio.

, and

To see what individual users think of Therasoft Online's cost and value, check out the review excerpts below.

“Therasoft pricing is what really sold me on the service. If I want it, I can opt in for more hands-on management of insurance claims and follow-ups, but at less expense than I had before. ”
JJ

John J.

Therapist/Owner

“They provide a good cost-benefit ratio, especially since one does not have to download or maintain software on one's own computer. ”
DB

Dr B.

Program Director

“The pricing structure is a little off putting to me compared to other EHR's I have used and talked with.”
AS

Arzu S.

Practice Owner & Manager

Therasoft Online customer support

What do users say about Therasoft Online customer support?

Customer support rating:

We analyzed 125 verified user reviews to identify positive and negative aspects of Therasoft Online customer support.

Widespread user sentiment highlights responsive, helpful, and knowledgeable customer support staff.

A number of users appreciate the ability to reach live, courteous support by phone or chat when needed.

Multiple users note onboarding and technical support teams are patient, thorough, and reduce stress for new users.

A small group of reviewers report slow response times, lack of follow-up, and inconsistent communication from support.

Support options

Phone support
Email/help desk
24/7 (live rep)
Chat
Knowledge base
Faqs/forum

Training options

Webinars
In person
Live online
Documentation
Videos

To see what individual users say about Therasoft Online's customer support, check out the review snippets below.

“Excellent customer service with quick response time to your questions and concerns. If they do not have an answer to your question, they research it until they do and follow-up with you quickly. ”

PC

Priscilla C.

Office Manager

“The support I received as I started my own practice was so helpful and responsive to my needs. If there have been any issues the team at Therasoft is quick to respond to requests. ”

AO

Alison O.

Owner and Therapist

“Lately, the customer service has been terrible. As Therasoft grew, we were not able to get our issues resolved as quickly and thouroughly. ”

MO

Maleita O.

Executive Director

Therasoft Online FAQs

Q. What type of pricing plans does Therasoft Online offer?

Therasoft Online has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. What are the benefits of using Therasoft Online?

  • Therasoft provides secure, encrypted email that enables users to easily reach their clients, whether for scheduling, billing or promotional use.

  • The platform provides a smart scheduling system that uses color codes, sets important marks, and manages the calendar with automated appointment reminders.

  • Therasoft's calendaring system enables users to organize a professional calendar and access it anytime from a computer, tablet or smartphone.

  • The solution provides secure, simple billing solutions including third party billing, auto-matching ERA or batch claims filing.

  • Therasoft integrates with social media platforms enabling users to promote their private practice, as well as communicate with a wide audience base.


  • Q. Who are the typical users of Therasoft Online?

    Therasoft Online has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does Therasoft Online support?

    Therasoft Online supports the following languages:
    English


    Q. Does Therasoft Online support mobile devices?

    Therasoft Online supports the following devices:
    Android, iPad, iPhone


    Q. Does Therasoft Online offer an API?

    No, Therasoft Online does not have an API available.


    Q. What other apps does Therasoft Online integrate with?

    Therasoft Online integrates with the following applications:
    VidyoConnect, WordPress, Twitter/X, LinkedIn for Business, Meta for Business, DoseSpot


    Q. What level of support does Therasoft Online offer?

    Therasoft Online offers the following support options:
    Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum

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