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Therasoft Online
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Practice management toolbox for mental health professionals
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Therasoft Online - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: November 2025
Therasoft Online overview
What is Therasoft Online?
Therasoft is a comprehensive counseling practice management software that helps psychologists, therapists and mental health professionals to build and run successful private practices. The solution streamlines workflow management and includes tools for marketing, management, and online billing. The solution offers seamless integration with a scheduling calendar, along with an effective, secure and convenient system for note taking. Therasoft's record storage system stores clinical assessments and documentation, progress notes, treatment plans, and insurance billing. Therapy notes are both DSM-IV and DSM 5 ready, allowing users to consistently stay HIPAA compliant. Users can view and update individual client scheduling preferences, check reminders, and view upcoming appointments. Therasoft includes complete billing solutions with electronic claims and credit card processing. Users can track balances, log cash, credit, and insurance payments, and deposit funds directly into their bank account. The module handles billing for consultations and regular sessions, as well as cancellations and no-shows. Users can also create, print, and email invoices and therapist billing information to their clients. Therasoft offers social media marketing for Wordpress blogs, Facebook, Twitter and Linkedin accounts, as well as analytics and search engine optimization (SEO) for a unique, professional website provided by Therasoft.
Who uses Therasoft Online?
By industry, Therasoft Online reviewers are most commonly professionals in mental health care (64%). The most frequent use case cited is electronic medical records (67% of reviewers).
What do users say about Therasoft Online pricing?
Most reviewers indicate that Therasoft Online offers great value for money, as they appreciate its affordable pricing, extensive features, and lack of hidden fees. Some reviewers feel the pricing could be better for new practices or interns.
Starting price
per month
Pros & Cons
Responsiveness
Transactions
Workflow
Familiarity
Documentation
Navigation
Therasoft Online’s user interface
Therasoft Online pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.1
Customer support
4.5
Reviews sentiment
What do users say about Therasoft Online?
Reviewers appreciate Therasoft Online for its comprehensive practice management features, integrated billing, and secure record-keeping, which help streamline daily operations. They find the customer support team responsive and helpful, especially during onboarding and troubleshooting, and say the software is accessible from multiple devices and locations. They value the ability to customize forms and the convenience of centralized client information.
Users report that the interface and navigation can be confusing, with a steep learning curve and some non-intuitive processes. They mention occasional software glitches, slow response times, and difficulties with training resources, but note that issues are often resolved with assistance from support staff.
Select to learn more
Who uses Therasoft Online?
Based on 309 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Therasoft Online's key features
Most critical features, based on insights from Therasoft Online users:
All Therasoft Online features
Features rating:
Therasoft Online alternatives
Therasoft Online
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Per month
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Therasoft Online pricing
Pricing plans
Pricing details:
User opinions about Therasoft Online price and value
Value for money rating:
Of 25 reviews that provide robust commentary on Therasoft Online's price and value, 80% mention it in a positive light.
Most reviewers indicate that Therasoft Online offers great value for money, appreciating its competitive pricing and cost-effective nature. They find the software affordable, especially considering the extensive features and customer support included. Users appreciate the absence of hidden fees and the flexibility to opt for additional services like insurance management at a lower cost. Some reviewers feel the pricing structure could be more accommodating for new practices or interns, and a few find it expensive compared to other EHRs. However, the overall sentiment is that Therasoft Online provides a good cost-benefit ratio.
, and
To see what individual users think of Therasoft Online's cost and value, check out the review excerpts below.
Therasoft Online integrations (7)
Therasoft Online customer support
What do users say about Therasoft Online customer support?
Customer support rating:
We analyzed 125 verified user reviews to identify positive and negative aspects of Therasoft Online customer support.
Widespread user sentiment highlights responsive, helpful, and knowledgeable customer support staff.
A number of users appreciate the ability to reach live, courteous support by phone or chat when needed.
Multiple users note onboarding and technical support teams are patient, thorough, and reduce stress for new users.
A small group of reviewers report slow response times, lack of follow-up, and inconsistent communication from support.
Support options
Training options
To see what individual users say about Therasoft Online's customer support, check out the review snippets below.
“Excellent customer service with quick response time to your questions and concerns. If they do not have an answer to your question, they research it until they do and follow-up with you quickly. ”
Priscilla C.
Office Manager
“The support I received as I started my own practice was so helpful and responsive to my needs. If there have been any issues the team at Therasoft is quick to respond to requests. ”
Alison O.
Owner and Therapist
“Lately, the customer service has been terrible. As Therasoft grew, we were not able to get our issues resolved as quickly and thouroughly. ”
Maleita O.
Executive Director
Therasoft Online FAQs
Therasoft Online has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. What are the benefits of using Therasoft Online?
Q. Who are the typical users of Therasoft Online?
Therasoft Online has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Therasoft Online support?
Therasoft Online supports the following languages:
English
Q. Does Therasoft Online support mobile devices?
Therasoft Online supports the following devices:
Android, iPad, iPhone
Q. Does Therasoft Online offer an API?
No, Therasoft Online does not have an API available.
Q. What other apps does Therasoft Online integrate with?
Therasoft Online integrates with the following applications:
VidyoConnect, WordPress, Twitter/X, LinkedIn for Business, Meta for Business, DoseSpot
Q. What level of support does Therasoft Online offer?
Therasoft Online offers the following support options:
Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum
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