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Therasoft Online Logo

Therasoft Online

Practice management toolbox for mental health professionals

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Therasoft Online - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Therasoft Online overview

Based on 309 verified user reviews

What is Therasoft Online?

By industry, Therasoft Online reviewers are most commonly professionals in mental health care (64%). The most frequent use case cited is electronic medical records (67% of reviewers).

What do users say about Therasoft Online pricing?

Most reviewers indicate Therasoft Online offers strong value for money, citing affordability and comprehensive features. Most users consider it cost-effective, but some reviewers feel the pricing structure is confusing or too expensive for interns.

Starting price

69 /
per month
visit website

Pros & Cons

Customer Support

Record Form Information

Template Customization

Bugs and Issues

Features

Video Training

Therasoft Online’s user interface

Ease of use rating:
4.3
(309)

Therasoft Online pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(14)
3-4(127)
5(168)

What do users say about Therasoft Online?

By industry, Therasoft Online reviewers are most commonly professionals in mental health care (64%). The most frequent use case cited is electronic medical records (67% of reviewers).

Select to learn more

Who uses Therasoft Online?

Based on 309 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Mental Health Care
Health, Wellness and Fitness
Hospital & Health Care
Individual & Family Services
Others

Use cases

Electronic Medical Records
Therapy Notes
Mental Health
Medical Scheduling
Therapy

Therasoft Online's key features

Most critical features, based on insights from Therasoft Online users:

HIPAA compliant
4.3
(10)
Claims management
4.4
(5)
Appointment scheduling
4.2
(9)
Charting
3.3
(6)
For mental/behavioral health
3.8
(8)
EMR/EHR
3.7
(7)

All Therasoft Online features

Features rating:

4.3
(309)

Treatment planning
4.0
(2)
Self service portal
5.0
(2)
Revenue management
3.0
(1)
Patient records management
2.5
(4)
Billing & invoicing
3.3
(3)
Initial assessments
4.0
(4)
Electronic signature
5.0
(1)
Document management
3.0
(4)
Client portal
3.0
(1)
Workflow management
2.5
(2)
Compliance tracking
4.5
(2)
Medical billing
4.0
(4)
Electronic payments
4.5
(2)
Notes management
(0)
Online booking
(0)
Patient intake
1.0
(1)
Appointment management
4.0
(1)
Payment processing
(0)
Practice management
(0)
Progress notes
(0)
Progress tracking
(0)
Real-Time reporting
(0)
Recurring appointments
(0)
Reminders
(0)
Reporting & statistics
(0)
Reporting/Analytics
(0)
API
(0)
Role-Based permissions
(0)
Alerts/Notifications
3.0
(1)
SMS messaging
(0)
Staff management
(0)
Telemedicine
(0)
Teletherapy
(0)
Template management
(0)
Therapy notes
(0)
Third-Party integrations
(0)
Activity dashboard
(0)
Access controls/permissions
(0)
Communication management
(0)
Clinic interoperability
(0)
Confirmations/Reminders
4.5
(2)
Credit card processing
(0)
Customer database
(0)
Customizable forms
3.0
(1)
Customizable reports
4.0
(1)
Customizable templates
(0)
Data import/export
(0)
Data security
(0)
Chat/Messaging
(0)
Document storage
(0)
Drag & drop
(0)
E-Prescribing
5.0
(1)
Calendar sync
(0)
Email reminders
(0)
Employee management
(0)
Faculty/Staff management
(0)
Forms management
(0)
Calendar management
(0)
Invoice management
(0)
Mobile access
1.0
(1)
Multi-Location
5.0
(1)
Multi-Provider practice
(0)
No-Show tracking
(0)

Therasoft Online alternatives

Therasoft Online logo

Therasoft Online

4.3
(309)
visit website

Starting from

69

Per month

Free trial
Free version
Ease of Use
4.1
Features
4.3
Value for Money
4.4
Customer Support
4.5
Fusion logo

Fusion

4.3
(709)
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Alleva logo

Alleva

4.5
(282)
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
EHR YOUR WAY logo

EHR YOUR WAY

4.9
(526)
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Therasoft Online pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Standard

69

Per month

Features included:

  • Appointment Reminders Assessments
  • Client Portal
  • Contactless Payments W/ACH
  • Notes
  • Secure Messaging
  • Smart Calendar
  • TX Planner

Pro

99

Per month

Features included:

  • All Standard Features Plus
  • Third-Party Billing
  • Unlimited Insurance Claims

ePrescribe

199

Per month

Features included:

  • All Standard and Pro Features
  • Controlled Substances (EPCS)
  • Drug Database
  • Surescript Certified

User opinions about Therasoft Online price and value

Value for money rating:

4.4

Of 22 reviews that provide robust commentary on Therasoft Online's price and value, 80% mention it in a positive light.

Most reviewers indicate that Therasoft Online offers strong value for money, highlighting its affordability, competitive pricing, and comprehensive features included in the cost. They appreciate not needing to manage software installations or maintenance, and feel the all-in-one platform justifies the price. Most users consider the software cost-effective compared to other EHR solutions and say the investment is worthwhile for the features provided. Some reviewers feel the pricing structure is confusing or higher than expected, and a few mention it may be too expensive for interns or not fully justified by the included features.

, and

To see what individual users think of Therasoft Online's cost and value, check out the review excerpts below.

“Therasoft pricing is what really sold me on the service. If I want it, I can opt in for more hands-on management of insurance claims and follow-ups, but at less expense than I had before. ”
JJ

John J.

Therapist/Owner

“They provide a good cost-benefit ratio, especially since one does not have to download or maintain software on one's own computer. ”
DB

Dr B.

Program Director

“The pricing structure is a little off putting to me compared to other EHR's I have used and talked with.”
AS

Arzu S.

Practice Owner & Manager

Therasoft Online integrations (7)

Top integrations

DoseSpot logo
DoseSpot

Therasoft Online customer support

What do users say about Therasoft Online customer support?

Customer support rating:

4.4

We analyzed 125 verified user reviews to identify positive and negative aspects of Therasoft Online customer support.

Widespread user sentiment highlights responsive, helpful, and knowledgeable customer support staff.

A number of users appreciate the ability to reach live, courteous support by phone or chat when needed.

Multiple users note onboarding and technical support teams are patient, thorough, and reduce stress for new users.

A small group of reviewers report slow response times, lack of follow-up, and inconsistent communication from support.

Support options

Phone support
Email/help desk
24/7 (live rep)
Chat
Knowledge base
Faqs/forum

Training options

Webinars
In person
Live online
Documentation
Videos

To see what individual users say about Therasoft Online's customer support, check out the review snippets below.

“Excellent customer service with quick response time to your questions and concerns. If they do not have an answer to your question, they research it until they do and follow-up with you quickly. ”

PC

Priscilla C.

Office Manager

“The support I received as I started my own practice was so helpful and responsive to my needs. If there have been any issues the team at Therasoft is quick to respond to requests. ”

AO

Alison O.

Owner and Therapist

“Lately, the customer service has been terrible. As Therasoft grew, we were not able to get our issues resolved as quickly and thouroughly. ”

MO

Maleita O.

Executive Director

Therasoft Online FAQs

Q. Who are the typical users of Therasoft Online?

Therasoft Online has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What is Therasoft Online used for?

Therasoft is a comprehensive counseling practice management software that helps psychologists, therapists and mental health professionals to build and run successful private practices. The solution streamlines workflow management and includes tools for marketing, management, and online billing. The solution offers seamless integration with a scheduling calendar, along with an effective, secure and convenient system for note taking. Therasoft's record storage system stores clinical assessments and documentation, progress notes, treatment plans, and insurance billing. Therapy notes are both DSM-IV and DSM 5 ready, allowing users to consistently stay HIPAA compliant. Users can view and update individual client scheduling preferences, check reminders, and view upcoming appointments. Therasoft includes complete billing solutions with electronic claims and credit card processing. Users can track balances, log cash, credit, and insurance payments, and deposit funds directly into their bank account. The module handles billing for consultations and regular sessions, as well as cancellations and no-shows. Users can also create, print, and email invoices and therapist billing information to their clients. Therasoft offers social media marketing for Wordpress blogs, Facebook, Twitter and Linkedin accounts, as well as analytics and search engine optimization (SEO) for a unique, professional website provided by Therasoft.

Q. What are the benefits of using Therasoft Online?

  • Therasoft provides secure, encrypted email that enables users to easily reach their clients, whether for scheduling, billing or promotional use.

  • The platform provides a smart scheduling system that uses color codes, sets important marks, and manages the calendar with automated appointment reminders.

  • Therasoft's calendaring system enables users to organize a professional calendar and access it anytime from a computer, tablet or smartphone.

  • The solution provides secure, simple billing solutions including third party billing, auto-matching ERA or batch claims filing.

  • Therasoft integrates with social media platforms enabling users to promote their private practice, as well as communicate with a wide audience base.

    • Q. What languages does Therasoft Online support?

    Therasoft Online supports the following languages:
    English

    Q. Does Therasoft Online support mobile devices?

    Therasoft Online supports the following devices:
    Android, iPad, iPhone

    Q. Does Therasoft Online offer an API?

    No, Therasoft Online does not have an API available.

    Q. What level of support does Therasoft Online offer?

    Therasoft Online offers the following support options:
    Phone Support, Email/Help Desk, 24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum

    Related categories

    Medical Scheduling
    Mental Health
    Electronic Medical Records
    Therapy Notes
    Therapy