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Everything you need to run a successful practice.

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WebPT - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

WebPT overview

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Based on 478 verified user reviews

What is WebPT?

By industry, WebPT reviewers are most commonly professionals in medical practice (59%). The most frequent use case for WebPT cited by reviewers is physical therapy (72% of reviewers).

What do users say about WebPT pricing?

Reviewers appreciate that WebPT offers affordable options for solo practitioners and a free version with basic features. Some users say costs rise sharply with more users, and they report frequent price hikes and hidden fees reduce value for money.

What are the most popular integrations for WebPT?

The WebPT integration most frequently cited by reviewers is Therabill, a therapy product rated 4.0 out of 5 for its integration with WebPT.

Starting price

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Pros & Cons

Patient Schedule

Patient Clinic

Navigation

Billing Service

Customer Support

Documentation

WebPT’s user interface

Ease of use rating:

WebPT pros, cons and reviews insights

Verified reviewer profile picture

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(37)
3-4(176)
5(265)

What do users say about WebPT?

By industry, WebPT reviewers are most commonly professionals in medical practice (59%). The most frequent use case for WebPT cited by reviewers is physical therapy (72% of reviewers).

Select to learn more


Who uses WebPT?

Based on 478 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Medical Practice
Health, Wellness and Fitness
Hospital & Health Care
Financial Services
Others

Use cases

Physical Therapy
Electronic Medical Records
Web-Based EMR
Patient Scheduling
Medical Billing Services

WebPT's key features

Most critical features, based on insights from WebPT users:

HIPAA compliant
For physical therapy
EMR/EHR
Charting
Appointment management
Billing & invoicing

All WebPT features

Features rating:

For occupational therapists
Exercise library
Progress notes
Customizable templates
Compliance tracking
Scheduling
Patient scheduling
SOAP notes
Clinic interoperability
Patient records management
Medical billing
Claims management
Patient intake
Assessment management
Appointment scheduling
Multiple appointment types
Insurance management
Third-Party integrations
Practice management
Document management
Calendar management
Confirmations/Reminders
Reminders
Progress reports
Electronic payments
Treatment planning
Customizable reports
Online forms
Records management
One-to-One messaging
Progress tracking
Online scheduling
Payment processing
Patient management
Patient portal
Workflow management
Wait list management
Virtual meetings
Video conferencing
Template management
Telemedicine
Task scheduling
Task management
Surveys & feedback
SMS messaging
Self service portal
Role-Based permissions
Revenue management
Reporting/Analytics
Reporting & statistics
Remote treatment planning
Referral tracking
Recurring appointments
Data import/export
Customizable forms
Credit card processing
Compliance management
Communication management
Commenting/Notes
Coding assistance
Client portal
Claims scrubbing
Chat/Messaging
Care plan management
Calendar sync
Availability management
API
Alerts/Notifications
Activity tracking
Activity dashboard
Access controls/permissions
No-Show tracking
Multi-Provider practice
Multi-Physician
Multi-Location
Mobile access
Live chat
Invoice management
Insurance eligibility verification
Historical reporting
Healthcare compliance
Goal setting/tracking
Forms management
For speech therapists
For chiropractors
Faculty/Staff management
Email marketing
Document storage
Decision support

WebPT awards

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WebPT pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • EMR
  • Automated Appointment Reminders
  • Schedule management
  • Online Faxing
  • Superbills
  • Payment Reporting
  • Custom reports & dashboards
  • Automated patient marketing campaigns
  • Customizable landing pages
  • Lead management tools
  • NPS and online review generation
  • Online scheduling
  • Digital patient intake (standard)
  • Home exercise program and patient portal
  • Tasking and work queues
  • Digital outbound faxing

Enhanced

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Customizable Landing Pages
  • Lead Management
  • Online Review Tool
  • Custom outcome tracking
  • Integrated Online Payments
  • Advanced Dashboard
  • Batch Billing
  • Outcomes tracking
  • Electronic benefits verification
  • Integrated and online payments
  • Batch billing
  • Editable 835 pre-posting
  • Electronic auto/work comp submissions
  • Clearinghouse fees included
  • Therapy-specific role-based workflows
  • eStatements

Ultimate

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Custom Report Builder
  • Provider Reporting
  • Online reputation management
  • Search engine optimization
  • Role-based workflows for larger billing teams
  • Claims auto-posting and scrubbing
  • Customizable payer alerts, billing, and posting rules
  • Medicare A/Institutional billing capable
  • Multiple TIN billing capable

User opinions about WebPT price and value

Value for money rating:

Of 36 reviews that provide robust commentary on WebPT's price and value, 57% mention it in a positive light.

Reviewers appreciate that WebPT offers an affordable option for solo practitioners and a free version with basic functionalities. Some users say the platform is cost-effective for small practices and delivers essential features at a reasonable price. They indicate that WebPT is one of the more affordable systems compared to competitors. However, some reviewers feel the cost increases significantly as more users are added or as business needs grow. Users think frequent price hikes, lack of transparency about additional fees, and high costs for certain features reduce its overall value for money. Some users report that non-profits and larger practices find it especially expensive.

, and

To see what individual users think of WebPT's cost and value, check out the review excerpts below.

“The ala carte options with WebPt help keep it affordable for me, as I can add the features I want and need, when I need them.”
JK

Jeffrey K.

“I feel there are some areas they could improve, but based on the availability of other software (specific to rehabilitation) this is the best option for the price with no contract and unlimited free upgrades. ”
CB

Chris B.

Billing Specialist

“Cost is not worth the overall product value and the cost is increasing per information presented by WebPT over the past month.”
SL

Steve L.

Director of Business Development

WebPT integrations (23)

Integrations rated by users

We looked at 478 user reviews to identify which products are mentioned as WebPT integrations and how users feel about them.

Therabill logo
Therabill

Integration rating: 3.5 (4)

Wibbi logo
Wibbi

Integration rating: 4.0 (1)

ModMed logo
ModMed

Integration rating: 5.0 (1)

WebPT customer support

What do users say about WebPT customer support?

Customer support rating:

We analyzed 119 verified user reviews to identify positive and negative aspects of WebPT customer support.

Widespread user sentiment highlights WebPT's customer support as responsive, knowledgeable, and consistently helpful.

A subset of reviewers appreciate the quick turnaround time and clear guidance provided by the support team.

Multiple users note that support is accessible, friendly, and effective during onboarding and ongoing use.

A small group of reviewers report slow response times, inconsistent communication, and difficulty reaching support, especially during transitions.

Support options

Faqs/forum
Knowledge base
Chat
Email/help desk
Phone support

Training options

In person
Documentation
Webinars
Live online
Videos

To see what individual users say about WebPT's customer support, check out the review snippets below.

“Customer service is paramount when implementing any EMR system and WebPT excels in this, but what is more impressive is that the outstanding customer service continues every day whether being a new customer or being 3 years in. ”

BH

Brian H.

Owner, CEO HARTZ Physical Therapy

“The tech support personnel at Web PT are extremely knowledgeable about the product and they typically have any issues I have resolved in a matter of minutes. ”

PP

Pamela P.

Office and

“My experience with WebPT has been challenging, particularly due to issues with their customer service. While their product itself is decent, the constant turnover in staff led to a lack of consistency in communication.”

GJ

Garima J.

Director

WebPT FAQs

Q. Who are the typical users of WebPT?

WebPT has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What is WebPT used for?

Established in 2008, WebPT is the nation’s most trusted outpatient rehab therapy software platform in the country, helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run successful and efficient practices to improve care delivery and optimize business performance—all within a single, integrated platform. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting superior collaboration across patient care teams and with third-party payers. With a history rooted in rehab therapy, WebPT has spent the past 15 years evolving its services and products to build the most comprehensive, data-rich, and easy-to-use platform available in the outpatient rehab therapy space today. In addition to its flagship EMR, which maintains a 99% uptime rate, WebPT offers a host of practice management solutions, including: • integrated billing software, • revenue cycle management services, • electronic benefit verification, • digital patient intake, • patient engagement tools, • marketing tools and automation, • remote therapeutic monitoring, • virtual (telehealth) visits, • outcomes tracking, • operational reporting and analytics, • MIPS reporting, • continuing education support, and • a marketplace to purchase clinic equipment at discounted prices. Above all, WebPT is a purpose-driven company that puts its Members first—which is in part demonstrated by the company’s 99% customer retention rate. Furthermore, WebPT offers free onboarding and free, unlimited US-based product and account support to ensure Members’ continued success. Members can also trust their data is safe, thanks to WebPT’s ISO 27001 certification—the platinum standard in excellence for information security management. WebPT has everything members need to run a successful practice—all in one platform, but still offers system integration with more than 60 vendors as a commitment to healthcare interoperability. Headquartered in Phoenix, AZ, WebPT has been listed on Inc. Magazine’s list of the nation’s 5,000 fastest-growing companies nine years in a row—earning it a spot on the prestigious Inc. Honor Roll. WebPT has also won the MedTech Breakthrough Awards 2022 for Best Patient Registration and Scheduling Solution and 2021 award for Best Patient Relationship Management Solution.


Q. What are the benefits of using WebPT?

• Front Office: Modernize and streamline operations with customizable scheduling, digital patient intake, electronic benefit verification, free faxing, automated appointment reminders, and integrated payments.

• Documentation: Document efficiently and defensibly with customizable SOAP notes, therapy-centric templates, and built-in compliance safeguards.

• Back Office: Bill better, faster with our integrated billing solutions or outsource your billing completely with our best-in-class revenue cycle management services.

• Patient Engagement: Keep patients engaged in their care plan with our patient portal, home exercise platform, in-app messaging, virtual visits, and remote therapeutic monitoring.

• Outcomes: Excel in value-based care and easily fulfill quality measure reporting requirements with our CMS-approved QCDR and MIPS solution.

• Business Reporting: Make intelligent business decisions with real-time data at your fingertips.

• Marketing/SEO: Acquire, retain, and re-engage patients with rehab therapy’s leading patient marketing solution.


Q. What languages does WebPT support?

WebPT supports the following languages:
English


Q. Does WebPT offer an API?

Yes, WebPT has an API available for use.


Q. What level of support does WebPT offer?

WebPT offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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