App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

Zoho FSM

End-to-end field service management.

visit website

Table of Contents

Is this product right for your business?

Find out with a

Zoho FSM - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Zoho FSM overview

What is Zoho FSM?

Zoho FSM is a field service management platform designed to optimize daily operations on and off the field for various service businesses like Electrical, Plumbing, HVAC, Solar Power Services, Home Services, Roofing, Pool Services, Security System Management, Elevator Services, Telecommunication, Healthcare, Construction, Landscaping, Property Maintenance, Lawn Care, Locksmiths, Custom home building, Handyman, Carpet Cleaning, Painting, Remodelling, Garage Door Services, Flooring, Locksmith Services, Appliance Repairs, Carpentry, Fence Services, Pest Control, Restoration, Spa Services, Tiling, Well Water Services, and Alarm Business.

Kickstart your 15 day free trial now!

Simplify request handling, estimate generation, and work order management. Create service appointments and schedule jobs on the Dispatch Console. View the jobs allocated to each resource on the Gantt chart. Ensure precise resource allocation using live-location tracking and skill-based filters on the Map view. Drive operational efficiency with the Zoho FSM mobile app. Agents can log trips, record timesheets, and access critical information on the go on both Android and iOS devices. Allow sharing notes and images for easy collaboration. Let agents raise invoices, record payments, and schedule follow-up tasks. Support multiple currencies and region-specific taxes for effortless billing. Zoho FSM also excels in asset management, inventory tracking, and performance measurement. It supports automation. Create workflows to automate repetitive tasks. Zoho FSM also integrates with other Zoho and third-party applications

See more about how FSM can be a perfect fit for your business: https://www.zoho.com/fsm/plan-comparison.html

Starting price

30 /
per month

view pricing plans

try for free

Pros & Cons

Integrations

User Interface

Zoho FSM’s user interface

Ease of use rating:

4.6

(43)

Zoho FSM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(1)

3-4(11)

5(31)

What do users say about Zoho FSM?

Zoho FSM eliminates the need for expensive middleware or messy API connections between your sales, service, and finance departments.

Select to learn more

Who uses Zoho FSM?

Based on 43 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction

Consumer Services

Chemicals

Environmental Services

Others

Use cases

Field Service Management

Work Order

Service Dispatch

Scheduling

Electrical Estimating

Zoho FSM's key features

Most critical features, based on insights from Zoho FSM users:

Calendar management

4.2

(23)

Mobile access

4.4

(18)

Reporting & statistics

3.8

(22)

Dispatch management

5.0

(6)

Billing & invoicing

5.0

(2)

Preventive maintenance

4.5

(2)

Quotes/Estimates

4.7

(7)

Maintenance scheduling

3.7

(3)

Inventory management

(0)

All Zoho FSM features

Features rating:

4.5

(43)

Access controls/permissions

(0)

Accounting

(0)

Accounting integration

3.8

(17)

Activity dashboard

(0)

Activity tracking

4.8

(9)

Alerts/Notifications

4.4

(16)

API

4.0

(2)

Appointment scheduling

(0)

Availability management

4.0

(2)

Barcode/Ticket scanning

(0)

Bid management

(0)

Billing & invoicing

5.0

(2)

Calendar management

4.2

(23)

Calendar sync

(0)

Chat/Messaging

(0)

Collaboration tools

(0)

Contact database

4.3

(23)

Cost database

(0)

Cost estimating

(0)

CRM

(0)

Customer database

4.9

(8)

Customer history

5.0

(1)

Customer management

5.0

(1)

Customizable fields

(0)

Customizable forms

(0)

Customizable reports

(0)

Data import/export

5.0

(1)

Data synchronization

(0)

Dispatch management

5.0

(6)

Drag & drop

(0)

Electrical estimating

(0)

Employee management

5.0

(1)

File storage

4.3

(4)

For commercial and/or industrial electrical contractors

(0)

For handyman industry

(0)

For hvac companies

(0)

For lawn care

(0)

For plumbing industry

(0)

GPS

5.0

(4)

Group scheduling

(0)

Inventory control

(0)

Inventory management

(0)

Job management

4.6

(7)

Job tracking

(0)

Location tracking

(0)

Maintenance scheduling

3.7

(3)

Mobile access

4.4

(18)

Mobile app

(0)

Multi-Location

(0)

Offline access

(0)

Payment collection in the field

(0)

Preventive maintenance

4.5

(2)

Price and cost calculations

4.3

(3)

Quotes/Estimates

4.7

(7)

Real-Time data

(0)

Real-Time notifications

(0)

Real-Time updates

5.0

(1)

Recurring appointments

(0)

Reminders

5.0

(1)

Reporting & statistics

3.8

(22)

Resource allocation

5.0

(1)

Resource scheduling

(0)

Scheduling

(0)

Search/Filter

(0)

Secure data storage

(0)

Service history

4.7

(21)

Status tracking

5.0

(2)

Takeoff

(0)

Task scheduling

(0)

Technician management

(0)

Third-Party integration

(0)

Third-Party integrations

3.4

(12)

Timesheet management

3.0

(1)

Time tracking

4.0

(1)

User management

(0)

Workflow management

5.0

(1)

Workforce management

(0)

Work order creation

(0)

Work order management

4.6

(8)

Zoho FSM alternatives

Zoho FSM

4.6

(43)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.5

Value for Money

4.4

Customer Support

4.6

FieldPulse

4.6

(426)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.7

Jobber

4.6

(1.4K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.4

Customer Support

4.6

Connecteam

4.6

(5.1K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.6

Zoho FSM pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Standard

Per month

Features included:

Requests
Estimates
Work Orders
Services and Parts
Contact Management
Dispatch Console
Service Reports
Invoicing and Payments
Users and Skills
Workflow Automation
APIs
Mobile App
Multiple Currencies
Trips
Service Tasks
Maps and location tracking
Workforce management
Custom Profiles
Custom Fields
Custom Functions
Custom Reports
Custom Views
Connections
Webhooks

Professional

Per month

Features included:

Requests
Estimates
Work Orders
Services and Parts
Contact Management
Dispatch Console
Service Reports
Invoicing and Payments
Users and Skills
Workflow Automation
APIs
Mobile App
Multiple Currencies
Trips
Service Tasks
Maps and location tracking
Workforce management
Custom Profiles
Custom Fields
Custom Functions
Custom Reports
Custom Views
Connections
Webhooks
Multi-day appointments
Time-based workflows
Maintenance Plans
Asset Management
Inventory Control

Premium

Per month

Features included:

Requests
Estimates
Work Orders
Services and Parts
Contact Management
Dispatch Console
Service Reports
Invoicing and Payments
Users and Skills
Workflow Automation
APIs
Mobile App
Multiple Currencies
Trips
Service Tasks
Maps and location tracking
Workforce management
Custom Profiles
Custom Fields
Custom Functions
Custom Reports
Custom Views
Connections
Webhooks
Multi-day appointments
Time-based workflows
Maintenance Plans
Asset Management
Inventory Control
Territory Permissions
Field Permissions
Skills
Shifts
Scheduled Reports
Customer Insights
Workforce insights

User opinions about Zoho FSM price and value

Value for money rating:

4.4

(43)

To see what individual users think of Zoho FSM's price and value, check out the review snippets below.

“Zoho FSM eliminates the need for expensive middleware or messy API connections between your sales, service, and finance departments.”

Ansline M.

Operations Manager

“The onboarding team is super helpful and it helps us manage our growing sites much better, as they could adjust the API and automation code to suit our business needs.”