eviivo Pricing, Features, Reviews & Comparison of Alternatives

eviivo

Booking & channel management for hospitality properties

3.33/5 (92 reviews)

eviivo overview

What is eviivo?

eviivo is a booking & channel management system that offers small hospitality and tourism businesses a single and centralized platform from which to manage their property website, bookings and payments. Incorporating a color-coded diary, full PCI compliance and built-in integration with Expedia, TripAdvisor and Booking.com, eviivo aims to deliver a user-friendly property and booking management solution.

Designed to simplify property management, eviivo provides users with a color-coded diary that enables users to review all online booking activity at a glance. Further to booking management, eviivo’s diary functionality allows users to manage the day-to-day necessities involved in running a small hotel or B&B. eviivo’s diary, therefore, permits users to check room availability as well as review outstanding payments and any scheduled room maintenance. Since eviivo is available as a native mobile app on iOS and Android, users can access their business information and diary entries on the move.

In order to encourage property reservations, eviivo equips users with the tools to create mobile responsive websites complete with online booking engine. eviivo also permits users to translate their website into multiple languages, thereby allowing users to profit from overseas visitors. By supporting integration with leading travel websites such as Laterooms and Travel Republic, eviivo serves to promote property visibility.

Besides channel management, eviivo allows users to manage booking payments and property policies securely with full PCI compliance and features like instant deals and promo codes. With eviivo’s policy management technology, users can manage rates, promotions and discounts easily.
www.eviivo.com

Pricing

Starting from
£15/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English
eviivo screenshot: Add booking notes & messages for guestsmy diaryeviivo screenshot: Generate booking invoiceseviivo screenshot: View property diarieseviivo screenshot: Create & edit rate planseviivo screenshot: Manage bookings & check room availability on mobile deviceseviivo screenshot: Confirm bookings through the eviivo mobile app

eviivo reviews

Value for money
Features
Ease of use
Customer support
  3.2
  3.4
  3.3
  3.2
Derek Fulham

Simple to use. Value for money.

Used daily for 2+ years
Reviewed 2020-02-05
Review Source: Capterra

99% of the time it works flawlessly. Good support but not the fastest in responding to queries.

Pros
Simplicity. There is a free trial!! Their preauthorisation of credit cards is a key feature leading to us staying with them. It will flag failed cards I your booking calendar allowing you to cancel via booking.com if card not update within 24 hours. This feature saves money and offsets the cost of the software as failed cards have a much higher no show rate.

Cons
Outages - system has had a number of outages I last two years one of which lasted over 12 hours making processing payments for departing guests impossible via the system. Bookings received via OTAs impacted and needed to be verified. Outages are a concern and have triggered my review if alternative platforms.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Irene Martinez

Setting Up Campground

Used occasionally for 6-12 months
Reviewed 2020-07-21
Review Source: Capterra

I’m hoping because we only have our campground open less than 6 months out of the year. We will get a price break on the additional slots we needed to use for campground. We also have 28 slots we use year round for our lodge. Please let us know.

Pros
First of all we truly loved working with Dyana from Eviivo! She took the extra time to walk us through the set up process, answer all my questions, and was extremely knowledgeable in all aspects of set up. She is a saint, because I’m not very tech savvy! So far so good with the software. We just began using it and we may need a few tweaks but I’m happy!

Cons
Have not used long enough to say. However I will let you know as I use it more and I get feedback from our guests as they make their own reservations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Carol Gibbs

Wish I had picked another software!

Used daily for 6-12 months
Reviewed 2020-05-01
Review Source: Capterra

My first season in our accommodation was nothing less than a nightmare. We decided to have Eviivo connect us with Expedia, and something went woefully wrong. We were being shown on the internet as "sold out" for many, many weeks, right during the time people would have been booking for vacations. Internally, Eviivo was unable to correct the problem without disconnecting us from Expedia, then reconnecting us - which took another 2 weeks. Then, wrong rates were posted for a period, and until a correction could be made, we lost another $450! We still have not recovered that loss. We will never recover the bookings that were lost during the time we were being shown as sold out. Additionally, we had people showing up at our B&B, and we hadn't been notified that they were coming, nor did their reservation show up on the diary. Needless to say, it was a very, very stressful season. Support has improved, but we still have money owed to us, a year later.

Pros
Not much. It did integrate with my previous system.

Cons
It is way to complex and way to many layers of complexity for the average person. It des not need to be so complex. All I need is a reservation system to accept online reservations and process payments efficiently. Simple, accurate reports would be helpful when doing taxes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Petra Schwirtz

Very User Friendly

Used daily for 6-12 months
Reviewed 2020-04-08
Review Source: Capterra

I was using it daily until COVID19 hit. Now I am getting a large amount of cancellations, but I am also blocking my calendar.

Pros
my initial training session was very important and over time - it is quite an easy system to use

Cons
Nothing so far, but I do need to take the time and discover all that Eviivo does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sandy Aitken

Software is good

Used daily for 2+ years
Reviewed 2020-07-14
Review Source: Capterra

As described a very comprehensive solution for an industry from Bed and Breakfast to multi room hotels. Even a person who is digitally challenged like myself working through the help desk has used it successfully for over 10 years

Pros
Very good comprehensive system essential to the smooth operation of my business

Cons
A bit challenging when it comes to changing rate plans

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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eviivo pricing

Starting from
£15/month
Pricing options
Subscription
Free trial
View Pricing Plans

eviivo prices start at £15+ VAT/month and range up to a maximum subscription of £129+ VAT/month for very large properties.

An eviivo subscription depends on the size of the property.

To receive accurate pricing information, contact eviivo directly.

eviivo features

Automatic Notifications
Billing & Invoicing
Booking Management
Calendar Management
Channel Management
Credit Card Processing
Discount Management
Electronic Payments
Invoice Management
Promotions Management
Third Party Integration

API (77 other apps)
Activity Dashboard (69 other apps)
Availability Management (58 other apps)
Inventory Management (60 other apps)
Online Booking Integration (85 other apps)
Price Management (56 other apps)
Reporting & Statistics (87 other apps)
Reservations Management (115 other apps)
Room Booking (80 other apps)

Videos and tutorials

Additional information for eviivo

Key features of eviivo

  • Booking notes
  • Guest management
  • Rate management
  • Color-coded diary
  • Personalized messages
  • Mobile-responsive
  • Marketplace
  • Activity management
  • Ad hoc reporting
  • Assignment management
  • Automatic confirmations
  • Calendar management
  • Channel management
  • Commission management
  • Compliance management
  • Content management
  • Credit card processing
  • Guest database
  • Customizable templates
  • Electronic payments
  • Financial management
  • Guest registration forms management
  • Invoice management
  • Multi-property
  • Promotions management
  • Registration management
  • Template management
  • Third party booking
  • Website integration
  • Discount management
  • Billing & invoicing
  • Payment processing
  • Task management
  • Booking management
  • Policy management
  • Website management
View All Features

Benefits

eviivo is available as a native mobile application on iOS and Android, affording users the flexibility to create & manage bookings on the move from any smartphone or tablet device.

eviivo's policy management tools enable users to set rates, promotions and discounts simply and effectively.

eviivo provides full Payment Card Industry (PCI) compliance, allowing users to store, view and manage payment cards securely.

A color-coded diary helps users to manage and review all online bookings accurately and efficiently.

eviivo includes a marketplace, granting users exclusive access to over 100 different discounts from leading UK high street stores like Sainsbury’s, M&S and Boots.