App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Guesty
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Vacation rental platform for all channels
Table of Contents
Is this product right for your business?
Find out with a
Guesty - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Guesty overview
Based on 417 verified user reviews
What is Guesty?
By industry, Guesty reviewers are most commonly professionals in hospitality (54%). The most frequent use case for Guesty cited by reviewers is channel management (51% of reviewers).
What do users say about Guesty pricing?
Some reviewers feel Guesty is much pricier than competitors and find its pricing structure unclear or overwhelming. Reviewers indicate the return on investment improves at scale, but many wish for more transparent, flexible, or affordable options.
What are the most popular integrations for Guesty?
The Guesty integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.3 out of 5 for its integration with Guesty) and PriceLabs (a revenue management product, 4.8).
Starting price
per month
Pros & Cons
Guest Communication
Automated Messaging
Calendar Management
Pricing
Features
Payment processing frustrations
Guesty’s user interface
Guesty pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Guesty?
By industry, Guesty reviewers are most commonly professionals in hospitality (54%). The most frequent use case for Guesty cited by reviewers is channel management (51% of reviewers).
Select to learn more
Who uses Guesty?
Based on 417 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Guesty's key features
Most critical features, based on insights from Guesty users:
All Guesty features
Features rating:
Guesty awards
Guesty alternatives
Guesty
Starting from
23
Per month
Hostaway
Starting from
No pricing info
DoorLoop
Starting from
No pricing info
Entrata
Starting from
No pricing info
Guesty pricing
Pricing plans
Pricing details:
Pro
No pricing info
Features included:
- Advanced Booking Features
- Unit Management
- Accounting
- Revenue Management
- Includes CRM and Lead System
- Owner Portal
- Advanced Analytics
- Open API
- Customizable Templates
- Dedicated customer success manager
Enterprise
No pricing info
Features included:
- Enterprise-grade security
- Tailored Onboarding
- Advanced Reporting
- Customized analytics
- Premium Support
- Property Management
- Workflow Automations
- Mobile App
User opinions about Guesty price and value
Value for money rating:
Of 46 reviews that provide robust commentary on Guesty's price and value, 42% mention it in a positive light.
Some reviewers feel Guesty is significantly more expensive than competitors and say its pricing structure—often based on a percentage of reservations plus additional fees—can be unclear or overwhelming, especially for smaller operators. Users think the platform justifies its higher cost only if multiple features are fully utilized, and some appreciate bundled packages or custom pricing negotiated with sales agents. Reviewers indicate that the return on investment can be compelling at scale, but many report that the high price is a major drawback and wish for more transparent, flexible, or affordable pricing options.
, and
To see what individual users think of Guesty's cost and value, check out the review excerpts below.
Mike C.
Owner
Guesty integrations (52)
Integrations rated by users
We looked at 417 user reviews to identify which products are mentioned as Guesty integrations and how users feel about them.
Integration rating: 4.3 (31)
“Payment processing is safe and accurate. Reports are easy to navigate and the site is a breeze to use when you're looking for specific transaction information.”
“Working great for reservations coming from VRBO. However, sometimes guest can dispute the payment a couple of weeks after the reservation.”
“To accept direct bookings, you need to connect a payment provider. It failed multiple times trying to connect to stripe.”
“We prefer Lynbrook over Stripe, but unfortunately, they do not integrate with Guesty.”
Melissa S.
Property Manager/ Realtor
Integration rating: 4.8 (28)
“With the integration, all your pricing updates flow directly into Guesty. PriceLabs analyzes market demand, seasonality, competition, and local events that automatically sync to your listings.”
“Helps sync pricing to both VRBO and Airbnb so you maintain consistency within your pricing structure.”
Jey A.
Remote Team Member of Vacation Rentals
Integration rating: 5.0 (4)
“Contactless check in is appreciated by our guests and makes our life easier too. We know guests have a secure and unique access code during their stay. We also love the security when dealing with vendor access.”
“Guesty automatically generates a unique access code and syncs it with RemoteLock, eliminating the need to manually enter codes for each reservation.”
Melissa S.
Property Manager/ Realtor
Integration rating: 4.8 (5)
“The integration between Guesty and Breezeway is important because it makes the operations workflow and interdepartmental communication possible. ”
Nikki R.
Consultant
Integration rating: 4.3 (3)
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 3.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Guesty customer support
What do users say about Guesty customer support?
Customer support rating:
We analyzed 142 verified user reviews to identify positive and negative aspects of Guesty customer support.
Widespread user sentiment highlights Guesty's fast, responsive, and knowledgeable customer support team.
A fair number of users appreciate having dedicated account managers and personalized assistance for their needs.
Multiple users value the 24/7 availability and proactive follow-ups, making issue resolution smooth and reliable.
A limited number of users report slow response times, lack of live phone support, and unresolved or poorly handled tickets.
Support options
Training options
To see what individual users say about Guesty's customer support, check out the review snippets below.
“My favorite part is the assistance you get from the support team, not hours but minutes, fixing and improving the system while I focus on what I do best : my client relationships.”
Julian L.
CEO
“Our customer success manager, Joshua, has been incredibly helpful throughout our experience with Guesty! Although we've run into a handful of issues during our time as a Guesty client, he is always quick to respond and find solutions for us.”
Emily W.
Co-Founder
“The support team can be a bit longer to reply and it can cause some frustration especially when dealing with live problems happening at the hotel or on the platforms.”
judith n.
CEO Beyond Booking
Guesty FAQs
Guesty has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What is Guesty used for?
Guesty is a property management platform designed to support short term rental and vacation rental operations. The system consolidates listings across multiple booking channels including Airbnb, Booking.com, Vrbo and more than sixty additional partners. The platform accommodates varying scales of business, serving individual hosts with properties and enterprise operations managing various listings. The multi calendar feature provides a unified view of reservations across channels and prevents overlapping bookings through real time synchronization. The channel management module maintains consistent rates and availability across every connected platform. A centralized inbox aggregates guest communications from all channels and supports automated message templates and AI powered reply suggestions. Task management functionality automates the creation and assignment of cleaning, maintenance and inspection activities while workflow automation handles repetitive processes such as check in instructions, payment reminders and review requests. Revenue management tools deliver dynamic pricing recommendations based on demand forecasts, machine learning models and competitive market analysis. Integrated payment processing supports common gateways, automated invoicing, receipts and trust accounting controls for compliance. Risk management features include liability protection, damage coverage and AI enabled fraud detection. Dedicated owner portals offer transparent performance dashboards and branded guest applications provide self service access to property information, local guides and direct messaging capabilities. Custom connectors link accounting systems, smart locks, guest verification services and other operational tools into a unified data environment. Mobile applications for hosts and guests support on the go access to calendars, inboxes, task updates and financial reports. Website builder tools enable the creation of branded direct booking sites complete with integrated booking engines and secure payment processing.
Q. What are the benefits of using Guesty?
Q. What languages does Guesty support?
Guesty supports the following languages:
English, French, German, Italian, Japanese, Polish, Portuguese, Spanish
Q. Does Guesty support mobile devices?
Guesty supports the following devices:
Android, iPad, iPhone
Q. Does Guesty offer an API?
Yes, Guesty has an API available for use.
Q. What level of support does Guesty offer?
Guesty offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
