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Elina

Property management software for making growth easier

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Elina Pricing, Features, Reviews and Alternatives

Elina product overview

Price starts from

50

Per month

Per Feature

What is Elina?

elina PMS is the property management software which are simply about making growth easier for hotels and accommodation providers. We are proudly serving hotels, serviced apartments and vacation rentals around the world. What we provide is software solutions, digital marketing and custom websites to fit with your booking engine, in order for our customers to increase their direct bookings and making operations simpler for them.

Key benefits of using Elina

• Central reservations calendar saving staff time, with power bookings search. Tasks being able to automate including invoicing, payment processing, channel management, pricing and rates and communication. You are able to filter property type by area, type, status, and booking, where you are also able to move bookings, split bookings, and displace and replace bookings. Colour coded icons in reservations calendar to help make it easy to identify important information.

• Intelligent mobile friendly booking engine to convert and grow more direct bookings. Be able to upsell guests with add ons and the use of promo codes.

• Dashboard with daily actions to prioritize important actions and get quick updates on sales for a certain period you would want to find out about. Responsive clear dashboard to help take action from data, to check website and booking engine performance from your mobile.

• Managing your owners to inform them on reservations through emails and iCals. Owners having an online portal to self-service to book their units, check billing and payments, to measure performance. Be able to calculate revenue and share with owners!

• Automate invoices and charging of payments effectively. Be able to assign different invoice rules to guests, companies, channels and owners. It is easy to identify missed or overdue invoices easily. You don’t need to go through several stages to check important information that you need to view quick anymore. Check account balances for guests, companies and owners at a glance! Pay with multiple payment methods, making it simpler for splitting payments.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

In Person
Documentation
Webinars
Live Online
Videos

Elina pricing information

Value for money

4.4

/5

52

Starting from

50

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Elina features

Functionality

4.4

/5

52

Total features

54

4 categories

Most valued features by users

Reservations Management
Online Booking
Booking Management
Reporting & Statistics
Third Party Integrations
Reporting/Analytics
CRM
Calendar Management

Functionality contenders

Elina users reviews

Overall Rating

4.4

/5

52

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.21/10
Rating distribution

5

4

3

2

1

36

10

1

2

3

Pros
I can highly recommend having a partner that offers you a state of the art, responsive design website with a very easy to use CMS as well the perfectly matching hotel software.

CB

Christoph B.

The System is user friendly and no question on the systems functionally is ever too much for the Elina Cares team to help and guide you with, Would highly recommend the system and the Team, Thanks.

SH

Sonya H.

We are positive to see what the future brings - Thanks for a good cooperation and service delivery.

DP

Daniel P.

Cons
The deposit rules can be a bit riged and sensitive to amendments to booking which may lead to customers being over charged on occasions.
AvatarImg

Jany S.

As a serviced apartment operator we take payment in advance and this is a problem we've found with a lot of systems.

AW

Alexandra W.

When we reached their CEO to hear our problems rather than listen and understand he turned the system off.
AvatarImg

Vinayak C M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Product is everything I needed and more. Great support team. I'm a really happy customer.

Reviewed 4 years ago
Pros

My self-catering complex has 12 cottages available for holidays & for short-term rentals, so was needing a system to cope with stays between 2 days - 3+mths. After much research, I selected Elina and couldn't be more pleased. Elina, together with a new website, has increased my booking and we are now operating at over 95% occupancy April - October and 90% occupancy annually. The best features for...

Cons

- Would be good to have a mobile-responsive system, so that working off-site on an iPad, or iPhone is easier. - The back-end property management system is looking a little dated and therefore doesn't reflect/promote the quality of the excellent functionality - Lots of clicking between screens when making a reservation manually - Marketing tool is not as swish as it could be. As I understand it, there are plans to improve all/most of the above though, which would be great.

Vendor response

Fiona - thanks for the review. Really pleased we have another satisfied customer!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Feature rich PMS and Booking Engine

Reviewed 2 years ago

Like all migrations, Moving to Elina was painful to begin with. However, once we got to know the system its fast, quick and intuitive, and has been getting even more so with the user interface improvements that have been rolled out over the last 12 months

Pros

Elina is incredibly feature-rich. It delivers most of the requirements of a dedicated Property Management System and while also being a powerful Booking Engine. The redesign of the booking engine last year produced a very powerful sales process for guests making bookings online. A strong relationship with STAAH makes the integration for channel management quick and easy.

Cons

The accounting and invoicing modules need updating, something that the team at Elina have been working on in the last year. The customer support team are lovely, very very helpful and know their product inside out. To maintain the level of support as they do means that response times can suffer sometimes in busy periods. They do however always deliver a resolution!

Vendor response

Thanks for writing a review and highlighting the importance of reservations, guest and company data - which is kept for the duration of a customers time with elina and is exportable via excel or API. We know how important and valuable you data is and hope you are now nuturing your data in elina

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Due you due diligence and ask for a live view rather than a demo report

Reviewed 2 years ago

When we reached their CEO to hear our problems rather than listen and understand he turned the system off! In they end they wanted to reach a financial settlement on the basis we do not leave any reviews about the system not functioning. We pleasantly declined and wanted to warn potential customers from wasting their money and time on false promises.

Pros

The product simply does not function and causes more errors in your reportings. There are no Pro due to this.

Cons

1) Owners Report- Does not work. The system can not give you the basics, ask them to show you a Room Revenue for a single property from Airbnb, Booking.com and Expedia- It does not happen. Don't fall for the demo report ask them to show it live. Their solution to us was to manually adjust the entries in the system to get a correct report for owners. Do not also believe that it will be upgraded,...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great choice

Reviewed 2 years ago

The team is great, constantly coming up with improvements and they actually listen to feedback and implement it. Great support and understanding from them during COVID19 times.

Pros

A fantastic software. We use it for a company that operates both in the apartment and the hotel world and across multiple geographies with varying tax rules. Elina is smashing it - once it's set up properly, it's a breeze. From day-to-day operations to reports and 3rd party integrations (payment gateways, RMS, custom housekeeping app). Take your time to plan out full set up with them inc. marketing and auto communications - it will save you hours and hours of work every week so it's worth understanding it fully and planning out for it. Overall, outstanding software and partnership.

Cons

Nothing, really. There were some points on design and usability but they addressed it with one of their recent new releases.

Vendor response

Karol, Thank you for making time to review elina

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Elina PMS - recommended

Reviewed 2 years ago
Pros

- management is supportive of implementing new integrations or improvements from their customers. This is a flexible approach you wouldn't get with larger companies - ability to automate key tasks and reduce manual processing - constantly improving and updating - support team is very quick to respond - generally reliable, no major issues - company understands challenges facing hotels and they can support overcoming these e.g. tools and strategies for driving more direct bookings

Cons

- focus on making the system more user friendly, reducing the number of steps needed to complete a task/transaction. This is improving and we have have seen positive steps forward here. - initially we didn't have much interaction Elina and we were left to get on with things, so felt we missed out on learning more about what more the product could do, but the approach has changed in recent times and we have received much more proactive support

Vendor response

Louisa, thank you for making time to review elina!

Elina FAQs and common questions

Q. What type of pricing plans does Elina offer?

Elina has the following pricing plans:
Starting from: $50.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Elina?

Elina has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Elina support?

Elina supports the following languages:
German, English


Q. Does Elina offer an API?

Yes, Elina has an API available for use.


Q. What other apps does Elina integrate with?

Elina integrates with the following applications:
Adyen, PayPal, Google Analytics 360, Rentals United, Stripe, PriceLabs, Revel Systems, SiteMinder, Xero


Q. What level of support does Elina offer?

Elina offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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