Crelate Reviews

Simple and easy to use for the most part.

It is not as modern (in terms of look and feel) and doesn't integrate with LinkedIn.

Thank you for taking the time to write a review. I am happy to hear that you find the interface easy to navigate.

I love how customizable it is. It helps me manage both the candidate and client facing side of the business and customize almost any pipeline and report.

Since there are so many different facets, it took a bit longer to get up to speed on the product, but once I did, its very user intuitive. Also, the mobile app needs more work to get it to where the desktop product is.

It's an outstanding project management tool. I can track all my open projects on one page, and track every candidate through the recruiting process. Crelate is an incredible value, given that free updates are released periodically and I always feel I have current features.

Tough to say. The migration from my old database wasn't easy, but I found technical support to be outstanding.

The platform customization is amazing. We use Crelate as our CRM and ATS. It allows us to keep track of everything including our placements.

There are no cons since anything we have wanted to add the development team has designed or added for us.

The software is relatively easy to use in many ways and with good features.

The major flaw is in tracking those that are being recruited to apply for positions. If those individuals apply, the software attaches their materials to their file, but it doesn't put that file into the inbox to signal that the individual has applied. Our team has to spend lots of time going back into the files of the hundreds that we recruit to verify if they've applied, and then we need to move them to other stages, rather than their applications simply going into the inbox. The application gets attached to the file, but there are no notifications to alert us that they have actually applied. Either a design flaw or training issue, and we need assistance on sorting this out.

First, thank you for your review. It has highlighted a step we need to add to our trainings and our help articles at help.crelate.com. Second, this is something we will be able help you with. Someone from Crelate will be reaching out to schedule a time to review your situation and to help find the best solution for you and your company.

It is easy to use, and color coordinates everything. I'm a visual learner and as such find it easy to locate items / candidates when they are all under one tile in different colors. The options of placing candidates into different stages of the process is also very clean and useful, you don't need to scroll pages to find the candidates profiles ... it's all in that one tile or page.

I sometimes struggle with the reporting aspect of this software as I was not provided any formal training. I'm sure with some online help and reading material I should be good to go and able to use the reporting system with ease.

Easy to use and easy to collaborate. The tags are helpful and I love that I can BCC emails and have them upload on a candidate's profile.

I wish I could FWD emails and have them upload to a candidates' profile. I don't like that it has to be a BCC in my response because I often forget or the candidate ends the convo and I want to plug in their reply.

Being able to forward emails to the candidate profile is a great suggestion to enhance our journaling functionality. I will pass it on to the development team. Thank you.

I started in our company, basically knowing nothing. When I was introduced to Crelate, I was somewhat intimidated but jumped in with easy. Crelate help anyone learn their way around. I was able to begin inputting information and learned how to operate Crelate in no time!

Crelate is sometimes very slow. I have spent a lot of time waiting for the app to think.

Hi Debra - I'm Samantha from Crelate! Thanks for the nice review! We love hearing that our recruiting platform is intuitive for new users. We'd also like to learn where you aren't experiencing the fastest response from the Crelate side. Our customers constantly tell us that Crelate is the fastest ATS they've ever used, and we want the same experience for you! Please reach out to support@crelate.com if you have any issues and we'll be happy to help you get the speedy results you need. Thanks again!

I enjoy the design and user experience of Crelate the most. It's easy to use, it has color coding and symbols for quick reference and all the features you need to move quickly. It has not been hard to give up my Excel tracking document at all. It also has feature (that I haven't used yet) to have applicants imported into the system straight from a job posting.

I had minor difficulties integrating with my Outlook, but it was easily resolved.

That is wonderful to see how Crelate is helping you and your business. As someone who loves their Excel, I understand the power of that statement. Thank you. I wanted to share another level of organization I use, custom tags. I use the tags to help me make quick lists, track specific campaigns, and highlight special candidate features.

Hard to say because I loved the support and personal touch so very much. However, the ease of use is certainly a consideration for "like most." Then again, the simplicity/intuitiveness/looks should be a strong contender. But wait, what about the low cost? I'm definitely conflicted on this question.

I honestly don't have a least. I'll have to get back to you.

I like that we can create lists, create events as reminders, and able to track every detail for every candidate.

I don't like the search options for crelate... its probably the least user-friendly setting crelate has. It's not so bad but the search options in advanced settings don't encompass enough details that are in our database for contacts. A lot of people go unnoticed in our base because we don't have the ability or setting to look them up properly. Also, I don't like how you can't merge lists or clean them up in a faster/ easier way. It puts a lot of pressure and time on us to make sure everything is perfect in each profile which most recruiters don't have the time to do.

I like how easy it is to track applicants in the system by changing their status in the hiring process. You can also link your email and online calendar to Crelate so you get email and calendar updates regarding interviews, etc.

Overall I like everything about Crelate software, the only thing that is a con is how the system doesn’t always catch duplicate entries of candidates and having to manually merge records.

Hi Casey - I'm Samantha from Crelate. Thanks for the nice review! We're glad you find Crelate's recruiting workflows and email integration useful. Crelate has a "duplicate detection" feature that you can enable to limit the manual step of merging entries. I provided a link below that explains how to configure duplicate detection within Crelate. https://crelate.zendesk.com/hc/en-us/articles/204395205-How-to-Use-Duplicate-Detection Thanks again!

Easy to learn / Easy to make customization changes / Easy to import resumes / Easy to load jobs and post to your webpage directly from Crelate / Mobile access /

Currently there is no highlight feature for key words on a resume, but this is coming very soon! Candidates and Client contacts are all listed in one group as "Contacts", they can be sorted, but they aren't kept separate.

the UI is one of my favorite features. Coming off 12+ years of Maxhire, I was looking for a UI that showed a dashboard of my call list, Profile info and resume and with Crelate, I can do that. Also, the search flow is completely customizable, terrific Linkedin integration, ease of use while talking with Candidates/taking notes, robust reporting features, creating email templates is a snap and I really like the ability to collaborate with team members within Crelate. The UI feature of tiles for the candidates is one of it's best features. I can customize the info on the tile (location, company, etc), it show the last time the candidate record was touch, so a quick glance tells me if I am over due to call someone.

While I can email a person from within Crelate, & it's automatically logged into that individuals record, I can't respond to that email from within Crelate or send a follow up note on my initial email from within Crelate. I have to rely on my email sent folder. Maxhire was doing that 12 yrs ago.

I love the reporting feature and how visual everything is. Seeing exactly how many candidates I have in each category is very useful. Taking notes and sending emails is extremely easy and makes my job go so much more smoothly.

Ring Central integration doesn't work that well. I constantly have to disable and re-enable to get the texts and calls to show up on the candidates profile. I am also unable to use the texting templates but I don't know why.

Ease of use, and the intuitive aspects that allow you to navigate, even if you are not sure of the next step. If we hit a roadblock and need assistance, a quick note to the Support desk results in a timely, personal reply---and a solution. Most other ATS resources are more expensive, and they require a long term commitment. Crelate is very well priced, and for a small firm like ours, allows us to make monthly payments, and if necessary, flex up or down the number of users, as often as necessary.

Because the site "anticipates" your needs, it sometimes gets ahead of itself, requiring the user to make corrections. Example---when entering notes after a conversation, if you type a key word or phrase, you can experience unwanted text popping up and appearing in your notes, requiring corrections be made.

Ease to learn and navigate Ability to add contacts/candidates Reporting Flow and function

Navigation between candidates and company files. Had to 'X' out of one to get back to original point.

Thank you for this review. Our team has worked hard to make the software work how you do and have a natural flow to the process.

We have been using Crelate now for over 1 year. We have gone from 3 to 9 team members in that period, and very easy and cost effective to add a new team member. On top of that Crelate will help train the new team member at no cost. We are very happy with the look and feel of the system. Very easy to add contacts ... to work a job ... pull reporting ...etc..... Additionaly there are constant updates and improvements being launched (for free). We highly recommend Crelate to anyone.

The only thing I would like to see an improvement on is the job bank on our website. It works great, the link is there and everything .. but I wish it could be customized a little more and looked a little more "modern".

- Easy to use and maneuver around - Parsing candidates resumes over from their resume formats almost perfectly into the ATS - Using the software on my mobile phone while I'm out is very easy to pull up quick notes and add attachments - Cost of the ATS compared to others and still getting a quality product - Customer Support getting back to you in less than 24 hours

- Not able to use one centralized system for emailing and receiving emails as I had with Bullhorn - Not being able to create hierarchy charts or flow of who reports to whom - International phone numbers or locations are not defined in the ATS

Modern interfaces. Search capabilities that will even search my notes for names, companies, etc.

I find the job order functions fiddly. For example, I need to go to Home and then "Sales" in order to change priority of jobs. I think you don't need the "Sales" and "Recruiting" functionality to be different (this could all be in one function. Also, I then have to go to "Jobs" tab to actually see detail of jobs and see my "Notes". Once again, if this could ALL be in the same place, this would be easier. Also, it would be great to be able to email documents (ie new resumes) to a contact, job order, or company that is already in the system. It would be great to be able to email out the documents that are linked in the system. Ie, I put job orders into documents in job orders. It would be great to be able to email that document to candidates.

Crelate is a good, user-friendly ATS that helps keep me organized with my applicant workflow and jobs. Nice that it's web-based and I can use it both in the office and working from home.

Job board integration is still not great if you have existing licenses. The old mobile app wasn't great either, but they are rolling out a new one, so we'll see how that one is.

It is SO easy to use; great to save candidates; capture information about candidates - notes; send emails directly to candidates and see the response from them; we LOVE the new text messaging ability - its amazing ! Tagging makes it so easy to find specific skills needed among all the candidates in the system,

we haven't found anything i dislike yet.

All of my experiences working with the team at Crelate have been so friendly and positive. It's like having my own personal team of developers helping me answer questions and figure out some of the shortcuts in the product. The product is straightforward and easy to use, and it's easy to tweak it and customize some of the workflows and features. I also love how easy it is to look up a contact/candidate using LinkedIn or Google.

The search functionality is a little clunky, and they've acknowledged that and have it on their development list. That said, they showed me a couple of workarounds that seem to meet my needs with a relatively small database (2100 records). They have good publishing capability for some of the free job boards, but there is not a simple process to post with Monster or LinkedIn. Also, the web interface is very basic right now, and I'm not getting many candidates directly through the interface, which makes it a little more cumbersome to download the resumes from my email. I've been using the product for about a month and have this on my list of questions to ask the team to see if there is an easier way.

Intuitive workflow, data entry/updates are easy in the profile screen, very limited clicks needed to get to all the info you need, easily customizable to my existing workflow. Customer service is fantastic!! Very responsive to customer suggestions. Simple database that gives me what I need without all the burden of an unnecessarily complicated system like Bullhorn. IPad app is fantastic for when I'm on the go!

Scheduling function is not as robust or flexible as I'd like (however, the fantastic tech guys are working on updates to this with the next update release, so this con could become obsolete soon!) This is not a massive system with tons of bells and whistles...it is a simple, intuitive ATS that provides all the functionality I need...but if you want ways to overly complicate things, this may not be the system for you.

I've been using Crelate for about 4 months now. It is dramatically better and makes my work much easier than products we used in the past. The visuals and the ease of drag and drop- to bring in linkedin info, to change stages, to schedule activities, upload resumes attached to emails, send emails, to make notes, etc. is wonderful. Managing prospects from sourcing through offer everyday is really easy with Crelate. I love that.

We have specific basic reporting we would like to provide our clients- to do this we have to hire consultants. I wish the basic reporting was better. Also the search/boolean functionality is not as intuitive as linked in talent pool searches.

Thank you for writing a review. It is wonderful to hear all the ways that Crelate Talent is helping to manage your pipeline. It sounds like you are comfortable with Boolean searches, but I wanted to share a few resources to help get any new hires up-to-speed faster with both Boolean searches and Crelate Talent's search features. Boolean Basics: http://help.crelate.com/en/articles/4120254-search-and-basic-boolean-logic Basic Search: http://help.crelate.com/en/articles/4120327-using-search Advanced Search: http://help.crelate.com/en/articles/4120273-advanced-search