Xtra Effort Solutions, Inc. is a 16 year Sales, Sales Engineering, and Customer Success recruiting firm for enterprise technology companies. We have a national reach.
The diverse nature of our client requirements make it imperative that we are agile when responding to super specific requests around candidate tenure, technical skills, industry knowledge, performance metrics, location, career stability, and countless other soft traits. Our challenge, as a contingency based search firm, is providing enough "high touch" service to satisfy each client's nuanced request, while maintaining enough velocity and volume to continuously feed the candidate and client pipeline.
A flexible, reliable, and powerful Applicant Tracking System is critical to achieve these goals. Crelate was suggested to Xtra Effort by another small recruiting firm. We were hesitant to consider change because of the fear of disruption associated with the data conversion and learning curve. However, these fears were alleviated when speaking with Crelate, mostly for two reasons:
1) Crelate's technology is intuitive, flexible, and really well designed
2) Crelate's people are SUPER responsive, thoughtful, creative, and resourceful
Crelate made Xtra Effort feel as though we were a 1000 employee prospect. They made every perceived major hurdle go away through listening and making resourceful suggestions.
We agreed to convert to Crelate and had the same favorable experience during the conversion and training period, and with the post conversion support organization.
Mostly importantly, Xtra Effort users are now offering unsolicited comments about productivity gains.
Xtra Effort would definitely suggest Crelate if you feel a need for improved value and function from your ATS technology AND vendor team. It is fantastic to truly valued as a customer by the vendor who is most critical to supporting our efforts. Contingency recruiting is challenging, it is nice to know that such an important partner cares and "has your back"
It would be great to have "required fields", forcing users to enter information on critical areas; and it would be helpful to limit users to specific pick lists, and not enable them to enter any data they want
Value for money
Ease of use