Crelate Reviews

I've been using Crelate for about 4 months now. It is dramatically better and makes my work much easier than products we used in the past. The visuals and the ease of drag and drop- to bring in linkedin info, to change stages, to schedule activities, upload resumes attached to emails, send emails, to make notes, etc. is wonderful. Managing prospects from sourcing through offer everyday is really easy with Crelate. I love that.

We have specific basic reporting we would like to provide our clients- to do this we have to hire consultants. I wish the basic reporting was better. Also the search/boolean functionality is not as intuitive as linked in talent pool searches.

Thank you for writing a review. It is wonderful to hear all the ways that Crelate Talent is helping to manage your pipeline. It sounds like you are comfortable with Boolean searches, but I wanted to share a few resources to help get any new hires up-to-speed faster with both Boolean searches and Crelate Talent's search features. Boolean Basics: http://help.crelate.com/en/articles/4120254-search-and-basic-boolean-logic Basic Search: http://help.crelate.com/en/articles/4120327-using-search Advanced Search: http://help.crelate.com/en/articles/4120273-advanced-search

Easy to use. Great for importing candidates. Simple to document communications, set/follow tasks, organize recruiting activities. A Simple Boolean search with simple filters will help me find the right candidates within Crelate every time. Synchronizes well with Gmail, LinkedIn, and HirEZ.

Still working the bugs out. Although problems are resolved fairly quickly, we tend to hit some bumps in the road about twice a month.

The new email tracking feature to see if a candidate has read an email.

- Unprofessional looking emails to candidates with terrible line spacing- Bulk emails: can't track if they've been opened by candidates- When I have an issue and Help sends me a link. I don't have time to go and research my problem.

This is a very intuitive platform and easy reports. The service is also great and helpful as well.

Jobs could be a little easier to search. Sometimes with wonky job numbers, it's not as easy to automatically add candidates to a certain req.

Intuitive workflow, data entry/updates are easy in the profile screen, very limited clicks needed to get to all the info you need, easily customizable to my existing workflow. Customer service is fantastic!! Very responsive to customer suggestions. Simple database that gives me what I need without all the burden of an unnecessarily complicated system like Bullhorn. IPad app is fantastic for when I'm on the go!

Scheduling function is not as robust or flexible as I'd like (however, the fantastic tech guys are working on updates to this with the next update release, so this con could become obsolete soon!) This is not a massive system with tons of bells and whistles...it is a simple, intuitive ATS that provides all the functionality I need...but if you want ways to overly complicate things, this may not be the system for you.

Very easy to implement and use, intuitive front end and easy to customize workflows and processes. Super responsive customer support.

They are still updating features and some minor bugs creep in after their new releases (nothing major so far though).

I like the ability to quickly save and review a resume. I also like the ability to automatically create a candidate pipeline just by clicking.

Searching for old candidates can be a little difficult. I think a better search engine or better training on search options would be great.

Nice interface - very customizable and makes tracking activity fairly straightforward

Some minor quirks and bugs here and there but overall it is a strong software run by a strong team.

Crelate offers training to help you understand the functions better.

I have been satisfied with Crelate so far.

The ability to post jobs in addition to its tracking and reporting.

At first, a little difficult to understand screens I'm in.

We love the search pipelines and the ability to quickly' drop and drag' candidates through the stages. We also love the integration with RingCentral and other apps on the market that make using it very easy. This software is one of the easier ones on the market to customize to your own internal work flow. It's also easy to add people to the database from other sites such as LinkedIn.

I haven't been able to get the CRM portion of the software to work for our workflow. Crelate sells itself as an ATS and a CRM but CRM part isn't as easy to integrate- at least in manner in which we use it.

Wow, so much to be thankful for with this review. First, thank you for taking the time to write a review and second, thank you for recommending us to others in your network. It is great to see that the easy workflow management, RingCentral integration, and free parsing tool are working so well for you. It is a bummer to hear that the CRM is not functioning how you would like it to. When you have the time, I would ask that you reach out to our support team 443-569-8262 Ext. 2, or support@crelate.com, and see if they can get you set you up how you want/need.

Customer service is exceptional. Additionally product very easy to use with a great customer interface. Wonderful interface with job boards and other recruiting platforms.

Sometimes can’t use wildcards in certain fields for searches. Also new company files are created with parsed resumes which leads to messy/invalid company files.

(AllSearch is a 20 Person Professional Direct Hire Company). Ladies and Gentlemen of Crelate, all of you deserve some seriously high praise. Starting with whose initial Demo and considerable Q&A (he was very patient with us, no pressure) helped us realize that this system we'd never heard of was worth top 3 consideration against some very name brand players, during a time we were looking at literally...

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Nothing negative whatsoever to speak of yet. We migrated/converted over the course of the summer, went live on schedule a few weeks ago, with zero problems, and in the first two weeks, the general sentiment is the Title of this Review. Employees are thrilled, metrics are WAY up. Why, oh why, did we wait so long to migrate our core Recruiting ATS/CRM to a more modern platform. Granted it's the honeymoon period, but, so far, the Recruiting life is much better on Crelate.

The candidate and task tracking along with the reporting and analytics features are the most functional and have been perfected. These are the features I have used the most.

I think there are limitations with outside integrations for various things. For testing, sourcing, etc. There are some limitations for integrations.

Thank you for taking the time to write this review and for drawing attention to our reporting and analytics functionality. It is a powerful tool that we have worked hard to make relevant to the Recruiting and Staffing industry, intuitive for the user, and valuable in the running of a business. As we continue to grow and expand our integrations, we are always looking for what our users want. If you have any suggestions, or questions, about integrations, I encourage you to visit help.crelate.com, or contact support using the help button in the app.

It is geared towards staffing firms. Love the ability to automate repetitive tasks and save time! Love the ability to attach resumes to profiles and have all my info on one screen. Love the bulk lists, ability to group candidates, and graphical interface for viewing status of jobs

As mentioned, I didn't realize that I couldn't search geographically for candidates as Canada isn't supported. This is a major flaw I would like corrected. I also find the interface for doing candidate searches within the software not very graphically streamlined- feels and looks busy/clunky-not sure about the right word to use. Parsing is pretty good but does make the odd mistake. Doesn't parse off Indeed web pages.

To start, we switched over from another system and the pros at Crelate were spot on in transferring our data in its entirety from our old product! It automatically gave us a great feeling to find what we needed that we had almost a fluid transfer from our old ATS to this one. It is intuitively easy to use. For any professional who has worked with database software, or ATS systems already, the designers...

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Candidates update their resumes all the time and move jobs more rapidly than they used to. When they send me a new resume, I wish I could parse all the new data into an existing record automatically and not have to do it manually. That is not available. When asked, I would have to create a new record and then merge the two together. That isn't as fluid I wish it could be.

Crelate is an excellent software. I moved from MaxHire (Bullhorn) to Crelate. I looked at 4 other systems before choosing Crelate and I'm so glad I made this choice. Brittanie was so patient with me and took her time to show me benefits and features of the SW. In fact, I actually had 3 phone demos with her and she did an amazing job. All the SW vendors I looked at demoed at least 2 or 3 times before I made up my mind. I love how easily you can customize Crelate. Your own workflow, your own activities, your own special items you need to know like travel, citizenship status, relo, desired locations for relo, etc. Do yourself a favor and test drive this product; you will love it!!

The only thing I hope they add it to be able to return an email out of the system. All your emails are tracked but you can't respond to an email from the system. Otherwise....it's awesome.

For a recruiter, it's always about the interface and workflow. Can I quickly see and get to all the information I need to multitask with multiple clients and candidates.? The answer in the case is a resounding YES! Crelate does that far better than everyone else for me. The second thing it does better than any ATS I have ever used is automation of repetitive tasks. You can actually customize your own...

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No cons were added to this review

No pros were added to this review

It would be great to have "required fields", forcing users to enter information on critical areas; and it would be helpful to limit users to specific pick lists, and not enable them to enter any data they want

I like that it is customizable, I work at a start-up that has grown quickly and as we grew we needed to lock down better processes and tracking. We were able to use Crelate to build out those processes and integrate it with our email and accounting software. It's great as an ATS and also functions as our CRM. I also like how you can pin things to the top, make fields optional and required easily to ensure you are getting the information that is most important while also making it so you don't need to spend time inputting insane amounts of tedious information.

I don't love the look of it, I know that is silly but hey I'm working in it almost 8 hours each day! It has some issues with formatting, if you copy a job description from word or google docs into the job description field it removes formatting. I also don't like how if you assign yourself a task, anyone in the company can see it and mark it complete - you will need to track your tasks elsewhere.

Thank you for taking the time to write a review of our product. Below is a link to an article that should help with formatting issues. If you have other questions, please reach out to us at support@crelate.com, we are always happy to help. https://crelate.zendesk.com/hc/en-us/articles/360024320052-Clean-Formatting

- Very clean and organized user interface - Highly intuitive/ easy to navigate - Easy import capabilities (i.e. from LinkedIn, etc.)

- Limited customization (i.e. of tiles, headers, etc.) - would like for the Mobile App to have more functionality

the best part of crelate is how clean it looks. They don't have millions of useless tabs that are always blank and add clutter

The app is not worth it according to my needs. Hard to see anything or progress on it. Just seems redundant.

I like the ability to quickly look at the home page and see notes left about applicants by my colleagues and myself. I like the ability to create tasks for myself and others. We have just started using the mass emailing and will try out texting too. This is very useful. The system helps me stay organized with candidates for multiple jobs at all times.

I don't like how you have to scroll down to view the open jobs. I have multiple pages of openings and it's annoying. I only like one home page view, the other views are too visually cluttered in my opinion. The nice thing is you are able to change the view.

It works! Almost never any downtime. Extremely intuitive and easy for a new user like our entire office to pick up. Lot's of robust features that help me do my job, the templates are great for client communication (although I wish we could customize the 'Client Company Name' to be 'First Word of Client Company Name' so it comes off less formal and SPAMMY)

I'm on the BD side so for me: Importing contacts from LI defaults to a candidate so you have to be careful to click Client...When you type in a company name in the search feature and it brings up companies, JO's, etc., if you hit enter too fast it will bring an odd result of emails that have that company somewhere in the email...I wish on a contact list the columns that have the 'Current Position' were separated from the company name and their job title--it would be cool to be able to have a large list and separate it quickly between companies and titles. Maybe there is an easy way to do that and we just aren't using it?

A web based solution that is affordable allows my team to access the same information from multiple locations. This in itself makes it a much better solution for a small business like ours to be competitive in the marketplace. Additional features make everyday recruiting much more efficient. Am sooo glad I found this product!

Like all specialty platforms, it takes some learning. I learned about some features from other users. The up front training and set up was helpful, but on-going training would be really helpful. There are many videos available, but it would be nice to get regular emails from the company with topics like "did you know you could do this..."