Crelate Talent Reviews

Pros
I love how customizable it is. It helps me manage both the candidate and client facing side of the business and customize almost any pipeline and report.

Cons
Since there are so many different facets, it took a bit longer to get up to speed on the product, but once I did, its very user intuitive. Also, the mobile app needs more work to get it to where the desktop product is.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Customer service is exceptional. Additionally product very easy to use with a great customer interface. Wonderful interface with job boards and other recruiting platforms.

Cons
Sometimes can’t use wildcards in certain fields for searches. Also new company files are created with parsed resumes which leads to messy/invalid company files.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Software helps organize large amounts of data

Cons
Many items are not intuitive. WAY too many glitches. MANY items not as sold to us. Struggled getting set up. Customer service is really poor. Only works through desktop, doesn't work on iPad or phone, so worthless on the go. Continuous review of contacts is needed to catch errors.

Rating breakdown

Likelihood to recommend: 6/10

Pros
I love the reporting feature and how visual everything is. Seeing exactly how many candidates I have in each category is very useful. Taking notes and sending emails is extremely easy and makes my job go so much more smoothly.

Cons
Ring Central integration doesn't work that well. I constantly have to disable and re-enable to get the texts and calls to show up on the candidates profile. I am also unable to use the texting templates but I don't know why.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Great for applicant tracking. Easy to publish jobs, and job history

Cons
the reminders are difficult to use. Lacks comprehensive business development CRM functionality .

Rating breakdown

Likelihood to recommend: 7/10

Pros
I like the simplicity of this Applicant Tracking System. Not the kind of ATS on mainstream but is worth your money. It is user-friendly. There is room for errors, you can delete/change the tagging anytime you want. Crelate Talent also has a feature when you post your job, it will be posted on other different job boards like ZipRecruiter, Indeed, etc. When you post your jobs, you can automatically post your job on these platforms too.

Cons
Lately, they are having maintenance that makes the software really slow. Though upgrades is for the better but still affects the productivity of recruiters.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Great features for a permanent placement firm

Cons
I wish it had full LinkedIn Recruiter integration

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of Use and intuitive functionality and easy to learn

Cons
There is nothing I dis like about this software

Rating breakdown

Likelihood to recommend: 10/10

Pros
(AllSearch is a 20 Person Professional Direct Hire Company). Ladies and Gentlemen of Crelate, all of you deserve some seriously high praise. Starting with whose initial Demo and considerable Q&A (he was very patient with us, no pressure) helped us realize that this system we'd never heard of was worth top 3 consideration against some very name brand players, during a time we were looking at literally 8 other Recruiting CRM/ATS vendors. Then on to the support staff whose incredible knowledge of both the system and industry thus able to act as a real business analyst and internal systems consultant. And last but not least to the support staff who took an incredibly complex legacy database we'd been running for nearly 20 years, made sense of it, and worked it successful into Crelate like a data magician. I swear it felt like everyone I dealt with at Crelate could just read my read my mind at every turn, I never felt rushed, or frustrated, or like “just 1 of 1000 clients”. You took a topic we'd been avoiding for years, conversion/migration of an enormous legacy database, and made it a breeze. My only regret is having waited so long to modernize our Recruiting ATS/CRM system to Crelate. Perhaps most telling, one of my favorite Day 1 comments from a new user of the Crelate..."This is SO CRAZY AWESOME!". I couldn't agree more. A common sentiment I mentioned to the folks during the migration planning/training was "have you guys thought of everything?!", it really seems as if they have.

Cons
Nothing negative whatsoever to speak of yet. We migrated/converted over the course of the summer, went live on schedule a few weeks ago, with zero problems, and in the first two weeks, the general sentiment is the Title of this Review. Employees are thrilled, metrics are WAY up. Why, oh why, did we wait so long to migrate our core Recruiting ATS/CRM to a more modern platform. Granted it's the honeymoon period, but, so far, the Recruiting life is much better on Crelate.

Rating breakdown

Likelihood to recommend: 10/10

Pros
It has an easy to use interface, tracks emails, and keeps all notes and activity in one place. Good integration with outlook. It's online and accessible anywhere with an internet connection, which is nice.

Cons
Job board integration still isn't that great. It does get out to the free ones, but we get almost no traffic from the job boards they claim to post the jobs to. Once in awhile we'll get an application from Glassdoor or Indeed, but that's about it.

Rating breakdown

Likelihood to recommend: 8/10

Pros
The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

Cons
There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate. The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

Rating breakdown

Likelihood to recommend: 10/10

Pros
To start, we switched over from another system and the pros at Crelate were spot on in transferring our data in its entirety from our old product! It automatically gave us a great feeling to find what we needed that we had almost a fluid transfer from our old ATS to this one. It is intuitively easy to use. For any professional who has worked with database software, or ATS systems already, the designers of Crelate have made it easy to understand and use from the moment you log in. "How do I do this?" is not as large a concern while navigating and adding data, creating and solving tasks and tracking and scheduling candidates, searches and clients! Additionally, it looks great! Some systems bring too much information to the head of a pin leaving you to wonder about how to find and retrieve information rapidly. Not so with Crelate! The screen you see the moment you log in allows you to breeze in and get what you need. It customizes on the fly! You are allowed to create new jobs, tags, categories, skills in this ever-changing world. Its ease of functionality makes it a perfect partner for other systems and software you use! I can send messages that appear in my sent box. Schedule appointments that end up in my outlook calendar. Create jobs that end up on the boards that I am already contracted to work with! The "help" feature of the system has answered my questions with great clarity that we needed almost no training to get started.

Cons
Candidates update their resumes all the time and move jobs more rapidly than they used to. When they send me a new resume, I wish I could parse all the new data into an existing record automatically and not have to do it manually. That is not available. When asked, I would have to create a new record and then merge the two together. That isn't as fluid I wish it could be.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Crelate is top notch. It is BY FAR the best recruiting platform for agencies that I've used or tested. The product is highly customizable to your needs and has a ton of features. Better yet, the Crelate team is constantly hard at work building & releasing new features that improve usability and functionality. It's also priced very fairly and their customer service is attentive, responsive and helpful.

Cons
I really don't have many complaints about Crelate. It works well and is virtually bug free. If there is one con it's that the platform is not tailored to executive search processes. However, we stretched it for this purpose and never found ourselves wanting.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Crelate is an excellent software. I moved from MaxHire (Bullhorn) to Crelate. I looked at 4 other systems before choosing Crelate and I'm so glad I made this choice. Brittanie was so patient with me and took her time to show me benefits and features of the SW. In fact, I actually had 3 phone demos with her and she did an amazing job. All the SW vendors I looked at demoed at least 2 or 3 times before I made up my mind. I love how easily you can customize Crelate. Your own workflow, your own activities, your own special items you need to know like travel, citizenship status, relo, desired locations for relo, etc. Do yourself a favor and test drive this product; you will love it!!

Cons
The only thing I hope they add it to be able to return an email out of the system. All your emails are tracked but you can't respond to an email from the system. Otherwise....it's awesome.

Rating breakdown

Likelihood to recommend: 10/10

Pros
For a recruiter, it's always about the interface and workflow. Can I quickly see and get to all the information I need to multitask with multiple clients and candidates.? The answer in the case is a resounding YES! Crelate does that far better than everyone else for me. The second thing it does better than any ATS I have ever used is automation of repetitive tasks. You can actually customize your own workflow. The interface allows you to drag and drop between stages. It will send out automated, customized emails at each stage of the recruiting process. It allows me to work quickly, efficiently, the way I want to work. It's a beautiful thing. The third thing is a reactive mobile app that works very well - it adapts to each device I use, tablet, phone, etc. One last thing, I have never in my 25-year career using ATS software had a company be so responsive to requests for help and new features. A few weeks ago (weeks!) I asked for a new feature that required the developers to make changes to their mobile app. It was a very important change for my business, but because it involved changes to an app, I assumed it would take months to get on the list of changes for their next release. I am happy to say that I was wrong, and their quick response was the best service I have ever experienced from an ATS software firm.

Rating breakdown

Likelihood to recommend: 10/10

Cons
It would be great to have "required fields", forcing users to enter information on critical areas; and it would be helpful to limit users to specific pick lists, and not enable them to enter any data they want

Rating breakdown

Pros
I like that it is customizable, I work at a start-up that has grown quickly and as we grew we needed to lock down better processes and tracking. We were able to use Crelate to build out those processes and integrate it with our email and accounting software. It's great as an ATS and also functions as our CRM. I also like how you can pin things to the top, make fields optional and required easily to ensure you are getting the information that is most important while also making it so you don't need to spend time inputting insane amounts of tedious information.

Cons
I don't love the look of it, I know that is silly but hey I'm working in it almost 8 hours each day! It has some issues with formatting, if you copy a job description from word or google docs into the job description field it removes formatting. I also don't like how if you assign yourself a task, anyone in the company can see it and mark it complete - you will need to track your tasks elsewhere.

Rating breakdown

Likelihood to recommend: 8/10

Pros
User interface is simple to understand and user-friendly. You are able to drag and drop candidates into customizable stages on job orders, as well as quickly add notes and filter on activity. Features customizable activity types and icons. Support is available in-app, and tickets are addresses promptly by staff in the U.S. Ability to add custom tag categories and tags for skills, candidate preferences, etc. 5 customizable candidate information fields. Search is robust, and you can filter search on documents (and each customizable document type), activities, tags, etc. Job postings can be pushed to company's website as well as free industry boards. There is a companion app to retrieve/add information from mobile device. Basically for the money this is the best solution for our small business.

Cons
I really haven't come across anything I don't like. We haven't gotten into reporting capabilities so I can't comment on the effectiveness. Also I haven't been able to complete the advanced email setup for bulk messaging - there are some issues with my ISP that I'm not technical enough to resolve and support at Crelate hasn't been able to resolve either, however I haven't really pushed the matter as it's a feature I haven't needed to use.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Crelate offers many features and there are multiple ways to work in the system making it much easier to taylor to each users specific liking.

Cons
When merging into Crelate it will create companies for "past employers" which HIGHLY increased the number of inactive companies we not have mixed in with our data.

Rating breakdown

Likelihood to recommend: 8/10

Pros
i like the interface and it is user friendly.

Cons
i wish there was more automatic functions - like if i drag a candidate to the interiew bit, i wish it would send out a calender invite and log it as an interview. and searching could be more efficient. sometimes my canddiates to come up in the search if i type their full name (but shows up if i put first or last name). also wish i could search in a resume

Rating breakdown

Likelihood to recommend: 8/10

Pros
- Very clean and organized user interface - Highly intuitive/ easy to navigate - Easy import capabilities (i.e. from LinkedIn, etc.)

Cons
- Limited customization (i.e. of tiles, headers, etc.) - would like for the Mobile App to have more functionality

Rating breakdown

Likelihood to recommend: 9/10

Rating breakdown

Pros
I like the ability to quickly look at the home page and see notes left about applicants by my colleagues and myself. I like the ability to create tasks for myself and others. We have just started using the mass emailing and will try out texting too. This is very useful. The system helps me stay organized with candidates for multiple jobs at all times.

Cons
I don't like how you have to scroll down to view the open jobs. I have multiple pages of openings and it's annoying. I only like one home page view, the other views are too visually cluttered in my opinion. The nice thing is you are able to change the view.

Rating breakdown

Likelihood to recommend: 8/10

Pros
It works! Almost never any downtime. Extremely intuitive and easy for a new user like our entire office to pick up. Lot's of robust features that help me do my job, the templates are great for client communication (although I wish we could customize the 'Client Company Name' to be 'First Word of Client Company Name' so it comes off less formal and SPAMMY)

Cons
I'm on the BD side so for me: Importing contacts from LI defaults to a candidate so you have to be careful to click Client...When you type in a company name in the search feature and it brings up companies, JO's, etc., if you hit enter too fast it will bring an odd result of emails that have that company somewhere in the email...I wish on a contact list the columns that have the 'Current Position' were separated from the company name and their job title--it would be cool to be able to have a large list and separate it quickly between companies and titles. Maybe there is an easy way to do that and we just aren't using it?

Rating breakdown

Likelihood to recommend: 9/10

Pros
A web based solution that is affordable allows my team to access the same information from multiple locations. This in itself makes it a much better solution for a small business like ours to be competitive in the marketplace. Additional features make everyday recruiting much more efficient. Am sooo glad I found this product!

Cons
Like all specialty platforms, it takes some learning. I learned about some features from other users. The up front training and set up was helpful, but on-going training would be really helpful. There are many videos available, but it would be nice to get regular emails from the company with topics like "did you know you could do this..."

Rating breakdown

Likelihood to recommend: 10/10