Crelate Talent Reviews

Pros
The ease of use and intuitive interface allows new users to quickly adapt, reducing onboarding and integration of team members. Crelate's licensing/pricing and provisioning model provides the flexibility to run my business as I need to, vs other ATS providers who force me to make decisions based on their terms. The metrics available are endless and are quickly and easily accessible. The data provided empowers me to track performance and lead more effectively. Crelate's ridiculously easy customization across the board ensures that Crelate molds to our needs without headaches. Crelate's highly flexible search capabilities also allow us to find what we need, wherever it is, quickly and easily. Data capture, either manually, automated or parsed is also fast and effective. Training and support are always rapid and just a phone call or e-mail away. Crelate's team is continually rolling out new features and updates in a manner that is not at all disruptive and always adds value. I'm afraid if I say that Crelate has been WELL WORTH our investment that they'll start to raise prices!!! Though it is true. As one who has investigated seemingly countless ATS, Crelate stands out as the BEST I've ever seen.

Cons
There are only two cons. The first is inherent in any great and robust ATS and is NOT really a Con: there are so many features and capabilities I have no doubt that we are underutilizing the power of this tool. While their training and support tools are fabulous I just haven't had the time to really DIVE IN to maximize the capabilities of Crelate. The second is a Con: Crelate has room to improve its ability to manage duplicates. While user error certainly contributes to the creation of duplicates, I have seen other ATS' with better duplicate management tools. That said, when a duplicate is detected it is extremely easy to seamlessly and quickly merge the duplicate records.

Rating breakdown

Likelihood to recommend: 10/10

Pros
To start, we switched over from another system and the pros at Crelate were spot on in transferring our data in its entirety from our old product! It automatically gave us a great feeling to find what we needed that we had almost a fluid transfer from our old ATS to this one. It is intuitively easy to use. For any professional who has worked with database software, or ATS systems already, the designers of Crelate have made it easy to understand and use from the moment you log in. "How do I do this?" is not as large a concern while navigating and adding data, creating and solving tasks and tracking and scheduling candidates, searches and clients! Additionally, it looks great! Some systems bring too much information to the head of a pin leaving you to wonder about how to find and retrieve information rapidly. Not so with Crelate! The screen you see the moment you log in allows you to breeze in and get what you need. It customizes on the fly! You are allowed to create new jobs, tags, categories, skills in this ever-changing world. Its ease of functionality makes it a perfect partner for other systems and software you use! I can send messages that appear in my sent box. Schedule appointments that end up in my outlook calendar. Create jobs that end up on the boards that I am already contracted to work with! The "help" feature of the system has answered my questions with great clarity that we needed almost no training to get started.

Cons
Candidates update their resumes all the time and move jobs more rapidly than they used to. When they send me a new resume, I wish I could parse all the new data into an existing record automatically and not have to do it manually. That is not available. When asked, I would have to create a new record and then merge the two together. That isn't as fluid I wish it could be.

Rating breakdown

Likelihood to recommend: 10/10

Pros
For a recruiter, it's always about the interface and workflow. Can I quickly see and get to all the information I need to multitask with multiple clients and candidates.? The answer in the case is a resounding YES! Crelate does that far better than everyone else for me. The second thing it does better than any ATS I have ever used is automation of repetitive tasks. You can actually customize your own workflow. The interface allows you to drag and drop between stages. It will send out automated, customized emails at each stage of the recruiting process. It allows me to work quickly, efficiently, the way I want to work. It's a beautiful thing. The third thing is a reactive mobile app that works very well - it adapts to each device I use, tablet, phone, etc. One last thing, I have never in my 25-year career using ATS software had a company be so responsive to requests for help and new features. A few weeks ago (weeks!) I asked for a new feature that required the developers to make changes to their mobile app. It was a very important change for my business, but because it involved changes to an app, I assumed it would take months to get on the list of changes for their next release. I am happy to say that I was wrong, and their quick response was the best service I have ever experienced from an ATS software firm.

Rating breakdown

Likelihood to recommend: 10/10

Cons
It would be great to have "required fields", forcing users to enter information on critical areas; and it would be helpful to limit users to specific pick lists, and not enable them to enter any data they want

Rating breakdown

Pros
User interface is simple to understand and user-friendly. You are able to drag and drop candidates into customizable stages on job orders, as well as quickly add notes and filter on activity. Features customizable activity types and icons. Support is available in-app, and tickets are addresses promptly by staff in the U.S. Ability to add custom tag categories and tags for skills, candidate preferences, etc. 5 customizable candidate information fields. Search is robust, and you can filter search on documents (and each customizable document type), activities, tags, etc. Job postings can be pushed to company's website as well as free industry boards. There is a companion app to retrieve/add information from mobile device. Basically for the money this is the best solution for our small business.

Cons
I really haven't come across anything I don't like. We haven't gotten into reporting capabilities so I can't comment on the effectiveness. Also I haven't been able to complete the advanced email setup for bulk messaging - there are some issues with my ISP that I'm not technical enough to resolve and support at Crelate hasn't been able to resolve either, however I haven't really pushed the matter as it's a feature I haven't needed to use.

Rating breakdown

Likelihood to recommend: 10/10

Rating breakdown

Pros
I like the ability to quickly look at the home page and see notes left about applicants by my colleagues and myself. I like the ability to create tasks for myself and others. We have just started using the mass emailing and will try out texting too. This is very useful. The system helps me stay organized with candidates for multiple jobs at all times.

Cons
I don't like how you have to scroll down to view the open jobs. I have multiple pages of openings and it's annoying. I only like one home page view, the other views are too visually cluttered in my opinion. The nice thing is you are able to change the view.

Rating breakdown

Likelihood to recommend: 8/10

Pros
A web based solution that is affordable allows my team to access the same information from multiple locations. This in itself makes it a much better solution for a small business like ours to be competitive in the marketplace. Additional features make everyday recruiting much more efficient. Am sooo glad I found this product!

Cons
Like all specialty platforms, it takes some learning. I learned about some features from other users. The up front training and set up was helpful, but on-going training would be really helpful. There are many videos available, but it would be nice to get regular emails from the company with topics like "did you know you could do this..."

Rating breakdown

Likelihood to recommend: 10/10

Pros
It's an outstanding project management tool. I can track all my open projects on one page, and track every candidate through the recruiting process. Crelate is an incredible value, given that free updates are released periodically and I always feel I have current features.

Cons
Tough to say. The migration from my old database wasn't easy, but I found technical support to be outstanding.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Dashboard is very simple and customizable. It sends your jobs out to the free job boards like Indeed and ZipRecruiter and allows you to direct candidates all to one place. The job portal is very clean looking and allows you to tag jobs with different categories. It can also be embedded into your existing website. Pricing is reasonable compared to other ATS products. Importing candidates from LinkedIn is a very useful feature too. Email tracking is another feature I like - I'm able to see all of my conversations with candidates right from the dashboard.

Cons
Integration with paid job boards needs to be expanded. Posting to CareerBuilder through Crelate does not give you all of the job categories and custom options that you get if posting on the actual site. Monster integration does not work either. Would be nice to add options for posting to Craigslist and other niche job boards. Mobile platform functionality is ok but not great.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Easy to learn / Easy to make customization changes / Easy to import resumes / Easy to load jobs and post to your webpage directly from Crelate / Mobile access /

Cons
Currently there is no highlight feature for key words on a resume, but this is coming very soon! Candidates and Client contacts are all listed in one group as "Contacts", they can be sorted, but they aren't kept separate.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Clean, intuitive interface and workflow. Drag and drop functionality. Easy integration with external websites. Customer support is excellent.

Cons
Mobile app is not acceptable as it does not have the ability to email a candidate resume to a client. This is a tremendous problem as this is one of the most important features of a mobile ATS app in the first place. If you are out of the office and you have an emergency (a client needs a resume of a candidate ASAP) you literally can't send one. The lack of this feature could literally cost me thousands of dollars. It is a recruiting mobile app feature that has to be there. So, I looked elsewhere.

Rating breakdown

Pros
Ease of use, and the intuitive aspects that allow you to navigate, even if you are not sure of the next step. If we hit a roadblock and need assistance, a quick note to the Support desk results in a timely, personal reply---and a solution. Most other ATS resources are more expensive, and they require a long term commitment. Crelate is very well priced, and for a small firm like ours, allows us to make monthly payments, and if necessary, flex up or down the number of users, as often as necessary.

Cons
Because the site "anticipates" your needs, it sometimes gets ahead of itself, requiring the user to make corrections. Example---when entering notes after a conversation, if you type a key word or phrase, you can experience unwanted text popping up and appearing in your notes, requiring corrections be made.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- Easy to use and maneuver around - Parsing candidates resumes over from their resume formats almost perfectly into the ATS - Using the software on my mobile phone while I'm out is very easy to pull up quick notes and add attachments - Cost of the ATS compared to others and still getting a quality product - Customer Support getting back to you in less than 24 hours

Cons
- Not able to use one centralized system for emailing and receiving emails as I had with Bullhorn - Not being able to create hierarchy charts or flow of who reports to whom - International phone numbers or locations are not defined in the ATS

Rating breakdown

Likelihood to recommend: 8/10

Pros
Modern interfaces. Search capabilities that will even search my notes for names, companies, etc.

Cons
I find the job order functions fiddly. For example, I need to go to Home and then "Sales" in order to change priority of jobs. I think you don't need the "Sales" and "Recruiting" functionality to be different (this could all be in one function. Also, I then have to go to "Jobs" tab to actually see detail of jobs and see my "Notes". Once again, if this could ALL be in the same place, this would be easier. Also, it would be great to be able to email documents (ie new resumes) to a contact, job order, or company that is already in the system. It would be great to be able to email out the documents that are linked in the system. Ie, I put job orders into documents in job orders. It would be great to be able to email that document to candidates.

Rating breakdown

Likelihood to recommend: 10/10

Pros
All of my experiences working with the team at Crelate have been so friendly and positive. It's like having my own personal team of developers helping me answer questions and figure out some of the shortcuts in the product. The product is straightforward and easy to use, and it's easy to tweak it and customize some of the workflows and features. I also love how easy it is to look up a contact/candidate using LinkedIn or Google.

Cons
The search functionality is a little clunky, and they've acknowledged that and have it on their development list. That said, they showed me a couple of workarounds that seem to meet my needs with a relatively small database (2100 records). They have good publishing capability for some of the free job boards, but there is not a simple process to post with Monster or LinkedIn. Also, the web interface is very basic right now, and I'm not getting many candidates directly through the interface, which makes it a little more cumbersome to download the resumes from my email. I've been using the product for about a month and have this on my list of questions to ask the team to see if there is an easier way.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Intuitive workflow, data entry/updates are easy in the profile screen, very limited clicks needed to get to all the info you need, easily customizable to my existing workflow. Customer service is fantastic!! Very responsive to customer suggestions. Simple database that gives me what I need without all the burden of an unnecessarily complicated system like Bullhorn. IPad app is fantastic for when I'm on the go!

Cons
Scheduling function is not as robust or flexible as I'd like (however, the fantastic tech guys are working on updates to this with the next update release, so this con could become obsolete soon!) This is not a massive system with tons of bells and whistles...it is a simple, intuitive ATS that provides all the functionality I need...but if you want ways to overly complicate things, this may not be the system for you.

Rating breakdown

Pros
Easy to use, strong customer support, team was very responsive to my needs in setting up the system and helping me customize specific reports as required by clients.

Cons
While I'm not using the product anymore, I would have liked stronger integration with LinkedIn , to be able to download and parse profiles. This may have been improved since I last used the system.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Intuitive, robust, makes sense, works like a recruiter works. The support is super responsive, timely and concerned about making everything work just right.

Cons
All software programs have glitches, Crelate is no exception. But so far, no cons that I can list as cons.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The product is great - useful and a great value. It is highly customizable given its relative affordability, with so many built-in tools. As important to me, the customer service is quick and helpful. The built in support is usually sufficient to answer basic questions, but the personal support is responsive when you need it. I haven't taken advantage of as much of the onboarding support and training as I should have, but what I have used has been helpful.

Cons
There are perhaps a few really useful tools I wish this product had - the one I miss most is a "batch update" feature - the ability to update a large number of existing contact records (say, from a list of people who attended an event, or something similar). As it currently is, you have to add that info to each attendee - you can only load many records with information if they are new contacts. I also find the duplicate detection feature a bit sensitive. Some names are simply common, and if I give the records middle initials, nicknames, and/or email or phone numbers that are different, I would like to have the option of accepting the duplicate (rather than cancelling out or turning duplicate detection off - I want to be alerted to the possibility of a duplicate, but I'd like to be able to override it if I'm sure it's two people with the same name).

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ease of use on most functions. There are ways to mainstream the process or automate items so that makes my life easier.

Cons
There are SO many items that you can manipulate and change that it almost gets overwhelming. I also dislike that sometimes the "self-help" articles that are on their help website either don't work, don't make sense or I can't find one for the exact item I am working on. This then means that I have to wait to speak with a rep. I dislike that I can't get my answers answered immediately. This system takes awhile to build out!

Rating breakdown

Likelihood to recommend: 8/10

Pros
The simplicity of the platform and ease of use. I find it specifically helpful in tracking candidates and workflow.

Cons
Seems limited in making customizations. I also don't find the task icons very relevant to some of our process. The icons are also hard to "identify" based on the images. I also find the email forward upload of resumes pretty inaccurate in translating "names & titles"

Rating breakdown

Likelihood to recommend: 8/10

Pros
Crelate has been a great way to organize our recruiting process. It is easy to see which step each candidate is in. Our recruiting process has several steps and before Crelate it was very hard to keep up with candidates. Now I can quickly see how many people I have interviewing or phone screening for each position with a quick glance.

Cons
It feels like Crelate was created for recruiting agencies rather than recruiting departments. We do not operate like an agency so I have had to create work-arounds for a small portion of what we do.

Rating breakdown

Likelihood to recommend: 6/10

Pros
What I like most about Crelate: - They are constantly putting out new updates and features to make your experience the best it can be. - They listen to customer insights and requests and try to update the system to accommodate. - Amazing interface.

Cons
What I like least about Crelate: - The signature tool is tedious and not compatible with signature tools. - Email parsing as far as resumes does not always work well.

Rating breakdown

Likelihood to recommend: 10/10

Pros
- I love that Crelate is constantly updating their software. - They take customers feedback into account when deciding how to fix/make something easier. - Customer Service is helpful and quick to respond. - More reasonably priced than some competitors that offer a similar product.

Cons
- Sometimes has bugs. - Difficult to navigate in the early stages of use. - Having to sign into the extension daily (more of an annoyance than a 'con').

Rating breakdown

Likelihood to recommend: 9/10