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ELMO Software

HR & Payroll Software, simplified.

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(5)

ELMO Software Reviews

Overall rating

4.5

/5

235

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10

Reviews by rating

Pros and cons

I think the system albeit in its infancy allows great connections across the organisation. It also allows our staff to take advantage of great discounts.
Ease of use - clarity of information. Good reminder of what is required in serving the public and interacting with staff.
Great overall quality of platform for money spent with good customer service and support throughout.
There are many many many many really poor user experience pieces wasting considerable user time and the answer when saying that is poor is "Unfortunately, this is the expected behaviour of the system.
The course building application is woefully restricting and dated. We don't use it anymore, and create eLearning modules in a different program to upload into ELMO.
The program doesnt have the items in alphabetical order making it sometimes difficult to find something in a hurry.
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235 reviews

Recommended

KK
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Kseniya K.

P&C Director

Health, Wellness and Fitness, 51-200 employees

Review source

Overall Rating

ELMO HRIS: Review Snap-shot

Reviewed a year ago

Transcript

Kseniya: Hi, my name is Kseniya. I work in HR capacity. For the Elmo Software, I will give four score...

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Tyrone C.

ILS Analyst

Defense & Space, 51-200 employees

Review source

Overall Rating

simplistic HR system

Reviewed a year ago

Transcript

Tyrone C.: Hello, my name is Tyrone. I am an ILS analyst. I write ELMO number five for more reviews,...

KN
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Katie N.

Wine and Spirits, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very happy with the software and the service offered by ELMO

Reviewed a year ago
Pros

The implementation was seamless and the staff at ELMO go over and above to ensure you get the most out of the system. We have gained the most benefits out of the Onboarding, Learning & Performance modules.

Cons

Some limitations in the rostering software but ELMO are very proactive in continuously developing and improving the software

Vendor response

Thanks for a great review, Katie! We love to hear that you have found ELMO's Implementation team and cloud-based solutions helpful to your oranisation. We look forward to continuing to support your business. Kind regards, ELMO Team

VK
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Varun K.

Telecommunications, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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360 Employee Management

Reviewed 8 months ago

ELMO provides you a platform to manage your daily HR operations through a system driven governed process. From on-boarding, recruitment, leave management, performance tracking and internal workflow management to handling employee exit.

Pros

No pros were added to this review

Cons

Some fields require manual addition to sections. Option for duplicates not present.

Vendor response

Hi Varun, Thanks for your review and for your feedback. We've passed this on to our Product Development team. We hope you continue to enjoy ELMO's Performance Management. Best wishes, ELMO

AR
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Verified reviewer

Hospital & Health Care, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good system - more suited to Offices than Hospitals

Reviewed 2 years ago

Easy to use, just have to put in more effort on our part to make it work for us.

Pros

Visually ELMO is easy to navigate and logical to use. Suits us for performance reviews and new starters.

Cons

Reporting. We would like to be able to get learning hours in a report that is "good looking" not having to download a csv file only to then have to filter, sort and "make pretty" for use. This is important to us because learning hour are required for Nurses to keep their qualifications and certifications. Also, most of the help received by ELMO System Experts could do with some improvement. They don't seem to understand the needs of the client/customer when working with them to come up with solutions.

Vendor response

We really appreciate the time you've taken to write a review. ELMO's Dashboards feature, under Analytics, can help you create user-friendly charts that can be easily exported. Your system administrator can reach out to your Account Manager to work out solutions specific to this feature. Kind regards, ELMO team

ME
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Matthew E.

Education Management, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Busy Coolangatta

Reviewed 3 months ago

easy

Pros

Easy. The directions given and the setup made it an easy platform to use

Cons

None really, The directions given and the setup made it an easy platform to use

CF
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Clinton F.

Health, Wellness and Fitness, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Elmo has a modern, clean interface, and can be highly customised

Reviewed 8 months ago

We use Elmo for our Leave applications, personal leave, Annual leave etc., as well as keep us updated on what documents/certificates/checks are needed for our employment. Also Elmo enables us to provide some onboarding modules for our new staff, so it's great to have that in one place, and means the new staff become familiar with it's operation from the start.

Pros

Ease of use is high. Clean layout within the software is helpful. Customisation means we are not forced to use pre-defined templates as with some other apps, so we can tailor the forms to suit our business processes.

Cons

The other side of the customisation coin, is that the forms seem to need creating from scratch. At least that's the feedback I have had, as a user, from the staff who are creating the forms, but this might be a gap in their knowledge so might be good to look at Elmo/talk with a rep to see what pre-defined templates they may have available.

Vendor response

Hi Clinton. Thanks so much for your detailed review. It's great to hear your feedback about ELMO's Leave Management and Onboarding. Please do not hesitate to reach out regarding pre-defined templates, your system administrator or your Account Manager here at ELMO can help. Thanks again, we really hope you and your organisation continue to benefit from using ELMO Software to streamline your HR processes! Best wishes, ELMO Team

jD
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jurgens D.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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safe and secure

Reviewed 8 months ago

Great-used ELMO training for my SERT 4 TAC a few years ago

Pros

Good integration with daily workflow, and compiled in a very respectful towards the learner

Cons

Not difficult at all, very understanding and easy to learn

Vendor response

Hi Jurgens, Thanks for your review. It is great to hear that you find ELMO's Learning Management System so helpful with your training. Best wishes, ELMO Team

LN
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Lincoln N.

Security and Investigations, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ELMO work training

Reviewed 8 months ago

I have used it for a number of years to keep my learning up to date.

Pros

its easy and fun to use. I enjoy the interactive aspects. the hover over sections are always interesting to look into. the questions at the end are some times tricky but always informative.

Cons

it's a difficult question, because its very streamlined and easy to use. i get reminders and updates. i couldn't say i like anything least or more.

Vendor response

Hi Lincoln. Thanks so much for taking the time to leave us a review. It is great to hear that you have had a great experience using ELMO's Learning Management System for your training. Best wishes, ELMO Software.

SL
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Shelley L.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I found ELMO is very easy to navigate and administrate after i have been more familiar with it

Reviewed 5 years ago
Pros

it's learning module and performance module are very easy to set up and use. I have continuously received good feedback on those 2 modules.

Cons

Currently it hasn't got the remuneration module which we really need. if they can realise a good remuneration module soon it will be very helpful.

MV
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Marc V.

Hospital & Health Care, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Online Training

Reviewed 2 months ago

Good training software for nurses

Pros

User friendly software and could easily understand the modules

Cons

Long modules, hopefully they could make the modules brief and short

AA
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Ahmed A.

Education Management, 1,001-5,000 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent

Reviewed 2 months ago

Excellent and fantastic. Really it is very good experience.

Pros

Everything in ELMO software is considered very interesting

Cons

Nothing in ELMO software is not important.

CJ
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Catalina J.

Human Resources, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best for my needs

Reviewed 2 years ago
Pros

It's straightforward and the support available makes up for any uncertainty or challenges I have experienced.

Cons

The contracts module, if not purchasing the recruitment module, is quite clunky and unclear. There is very limited access to training material on it; luckily my implementation consultant is brilliant.

Vendor response

Thanks for a great review, Catalina. We love to hear that you are finding ELMO's support and implementation teams and resources helpful. We have also passed on your feedback to our Product Development team. ELMO Team

MF
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Maile F.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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ELMO Software Is Great

Reviewed 6 months ago

Excellent experience. Deployments have been made easy

Pros

Easy to Navigate and Access. Summary of all data is clear and easy To understand

Cons

Limited only to Australian platforms when it comes to Finance and Banking.

Vendor response

Hi Maile, Thank you for sharing your experience with ELMO! It's great to hear you find ELMO's cloud-based solutions so easy to use. Kind regards, ELMO Team

TG
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Toby G.

Hospital & Health Care, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent, timesaving and user friendly system!

Reviewed 2 years ago

Nothing has seemed to be 'too much' for ELMO; our consultants have taken on all of our feedback and have provided these to the development team for consideration.

Pros

ELMO has significantly reduced the administrative time of many processes. This includes areas such as setting up and maintaining employee databases, recruitment processes, and training and development assignments. The system is very user-friendly, with many of our management personnel commending the system on how easy it is to use compared to previous systems and processes.

Cons

There are a few small items that I would like to see rolled out to assist in the management of our employee database. The main item would be a function to place an employee on Parental Leave. Ideally this would remove them from the reporting lines in the org charts and have them in a 'floating position' so that they are still counted in our head count and FTE metrics, but don't affect the reporting lines whilst on leave.

Vendor response

Hi Toby. We really appreciate the time you've taken to provide such great feedback. Our customers are at the heart of our business and feedback like yours is crucial to the evolution of our solution. We hope your organisation continues to reap the benefits of ELMO's cloud-based solutions. Best wishes, ELMO

PS
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Pratik S.

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Learning Management Sysytem

Reviewed 8 months ago

ELMO software has streamlined the learning and tracking completion of learning modules. Easy to do performance assessments as well.

Pros

It is easy to navigate the learning modules, assign and track completion

Cons

Bit difficult to search the learning modules. There should be a way to add the learning modules into categories and this would make it easy to search and allocate the modules.

Vendor response

Hi Pratik, Thank you for taking the time to leave us a review, we're glad to hear you are enjoying ELMO's Learning Management System. Your feedback regarding categories has been passed on to our Product Development team. Kind regards, ELMO

KI
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Kseniya I.

Health, Wellness and Fitness, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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ELMO HRIS: Review Snap-shot

Reviewed 2 years ago

Overall, our feedback is very positive and staff across all levels are happy with the introduced HRIS

Pros

Great customer support team: very responsive and efficient

Cons

Some visibility features are yet to be improved (e.g. display of data, attaching additional data, etc.)

Vendor response

Hi Kseniya. Thanks so much for taking the time to leave us a great review. Your feedback has been passed on to our Product Development team. Kind regards, ELMO

nv
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noel v.

Hospital & Health Care, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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stress management

Reviewed 5 months ago
Pros

great for continous learning and imprivement

Cons

not able to integrate to the whole range of users.

Vendor response

Thanks so much for the review, Noel! We hope you continue to enjoy ELMO's learning management solution. Best wishes, ELMO Team

CS
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Carol S.

Civil Engineering, 1,001-5,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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We use the standard modules available from ELMO and edit them in the Editor software provided.

Reviewed 5 years ago

Easy to use and maintain. Good coverage of learning topics within the 400 topics available.

Pros

Good range of topics, covers the basics for compliance and has a mix of information and quiz items all of which can be modified/edited to our company needs. Simple to use and easy to maintain.

Cons

While the modules have sound instructional design and get the job done, they are not highly sophisticated or overly glossy. Having said that, we paid for a good solid offering to cover the needs of people on the go, who need to get the information quickly and efficiently.

MS
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Margaret S.

Hospital & Health Care, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Staff Member

Reviewed 8 months ago

I have never had any problems with this system

Pros

Easy to use and navigate through. I work for an organisation that has implimented this system and once used a couple of times found it very easy to use. It allows you to see all documents for training done, vaccinations etc. Job opportunites.

Cons

I don't feel that there is a need for improvement based on what I use the site for.

Vendor response

Hi Margaret, Thank you for the review. We're so glad to hear that you find ELMO's cloud-based solutions easy to use for all your training. Kind regards, ELMO Team

VF
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Vic F.

Security and Investigations, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent portal for a large security company

Reviewed a year ago

Problems? There are no such things. Only challenges that are life's little tests.

Pros

The pleasant UI and the way the system has been implemented for staff is well thought out and easy to navigate.

Cons

Nothing springs to mind unless you include the "user to keyboard interface". You know, the one who always forgets his password. Whilst it is very simple to reset, i'm running out of passwords.

Vendor response

Thanks so much for your review, Vic! We really appreciate the time you've taken to provide feedback and are enjoying ELMO's UI. Kind regards, ELMO Team

JG
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Javier G.

Computer Hardware, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use

Reviewed 2 years ago

Nice software to check my pay every week

Pros

Easy to use, simple interface, not to many animations

Cons

basic colours, sometimes took to long to charge

Vendor response

Hi Javier. We really appreciate the time you've taken to write a review and thank you for your feedback. We've passed this on to our Product Development team. Best wishes, ELMO Team

LU
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Lourdes U.

Food & Beverages, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very functional and user friendly

Reviewed 2 years ago
Pros

In one quick look you can find what you need. Is very intuitive and easy to use.

Cons

I can't find anything I dislike or like least. I use all the features. Something a little bit confusing sometimes is the days when you request leave but just for a few hours instead of the entire day. Not a big deal though.

Vendor response

Hi Lourdes. It's great to hear your positive feedback about ELMO's cloud-based solutions. We have also passed on your feedback to our Product Development team. Best wishes, ELMO

AK
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Anu K.

Health, Wellness and Fitness, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User Friendly Application

Reviewed 8 months ago

Leave management and performance management has been a breeze with this application.

Pros

Very user friendly application and easy to navigate. Great to monitor processes and progress.

Cons

No feature which has been identified with an issue to date.

Vendor response

Hi Anu. Thanks so much for taking the time to leave us a review. It is great to hear how ELMO's Leave Management and Performance Management solutions have benefitted you. We hope you continue to enjoy using ELMO! Best wishes, ELMO Team

BG
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Ben G.

Mechanical or Industrial Engineering, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Solid product overall

Reviewed 3 years ago

Great software overall with strong support. tickets are generally actioned quickly and extra support is always there for urgent issues

Pros

The Course Builder is a great tool with lots of customisation and its easy to use

Cons

one issue was with external training as this was very limited for what we need it for. There are heaps of comments about this in the help centre but we haven't seen any improvements yet

HH
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Hasini H.

Computer Software, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Elmo Software Review

Reviewed 8 months ago

It is very easy for me to set my performance goals and manage leave using this software.

Pros

Easy to get used to. Gets the job done. Unobstructive.

Cons

Sometimes, it takes a while to load some pages. Does not happen frequently.

Vendor response

Thank you so much for your review, Hasini. We are happy to hear you are enjoying using ELMO Software and it is helping to set your goals! Kind Regards, ELMO Team

DA
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Diane A.

Individual & Family Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User friendly

Reviewed 2 years ago

Very positive

Pros

Interface, ease of access, user friendly

Cons

Formatting and/or Display issues at times

Vendor response

Hi Diane. Thanks so much for your review. We are happy to hear that you have had a positive experience using ELMO. Your administrator may be able to help you with formatting/display. Otherwise, please don't hesitate to reach out to us for assistance. Kind regards, ELMO Team