Humanity Features & Capabilities

Humanity

Rippling

QuickBooks Time

Humanity is the leading cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent. Integrated with leading HCM platforms, Humanity enables your organization to easily and accurately create error-free schedules—with real-time availability conflict checking.

Activity Dashboard

Activity Tracking

Alerts/Notifications

Approval Process Control

Attendance Management

Attendance Tracking

Automated Scheduling

Availability Management

Budgeting/Forecasting

Calendar Management

Clock In/Out

Compliance Management

Compliance Tracking

Customizable Branding

Customizable Reports

Data Import/Export

Document Management

Document Storage

Drag & Drop

Employee Database

Employee Management

Employee Onboarding

Employee Portal

Employee Profiles

Employee Scheduling

Employee Time Tracking

Forecasting

Labor Forecasting

Messaging

Mobile Access

Mobile Alerts

Multi-Location

Online Time Clock

Overtime Calculation

Performance Management

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-time Scheduling

Real-Time Updates

Reminders

Reporting & Statistics

Reporting/Analytics

Schedule Distribution

Scheduling

Shift Swapping

Sick Leave Tracking

Skills Tracking

SMS Messaging

Task Management

Third-Party Integrations

Time Off Management

Time Off Requests

Timesheet Management

Training Management

Vacation/Leave Tracking

Variable Workforce

Deputy

When I Work

UKG Ready

Connecteam

Nowsta

7shifts

Findmyshift

Evolia

Clockify

Zoho People

Paycor

We started using ShiftPlanning in 2014 and love it.  As a community pool, we have limited funds, so we had been managing schedules with pen and paper.   Until now.  One of the board members found ShiftPlanning and it has exceeded our expectation on many levels.  ShiftPlanning not only manages the daily lifeguard, snack bar and front desk schedules, it also allows staff members to trade shifts; to "give up" and "grab" shifts that come available; tracks vacations; allows us to require staff to sign-in at the pool which serves as a time stamp for clocking-in/-out of a shift; downloads hours to Quicken (and other financial reporting apps) for payroll; allow us to send e-mails to specific types of workers.  Additionally, the customer service at ShiftPlanning is very supportive, responsive and professional.  

Community Pool - perfect for lifeguard and snack bar staff scheduling!

We schedule 12-16 people/day on our ambulances. If there is a special event, we are easily able to add that. SP keeps track of vacation days used as well as .  I haven't integrated it into my payroll system .  There are improvements we would like and it seems that changes we ask for take forever to implement. The vacation/time off system needs improved. Overall, SP does what we need it to and we continue to use it. There is live support online 24/7 or by email. They will help you from setup to any questions you have down the road.

The App We've Chosen to use because it had the best features

GREAT PRODUCT! I would recommend this to anyone who is short on time for scheduling. With  text message and email communication, by just posting open shifts the schedule almost gets written by its self!

Great collective scheduling software 

Hi, Edward,
Thank you for such enthusiastic feedback! We understand how managing schedules can be challenging in a large company such as yours, and we're glad our platform can bring you added value. For making the most of the app and helping employees with onboarding, please visit our Helpdesk page (https://helpdesk.humanity.com/), or reach out to us via 24/7 Live Chat on our homepage or app dashboard. We'll be glad to hear any additional suggestions you may have - you can send them to reviews@humanity.com.

The Custom report function has cut my payroll time in half. I just need to figure out how to export it in the format I need without having to do many edits to and payroll would be a breeze. The only thing  I wish they would change would be to have the clock-in and out button on the dashboard page to make it easier for my employees to clock in and out. Sometimes they sign-in and forget to actually clock in or forget to clock out so the next employee clocks them out and forgets to sign themselves in... not really a ShiftPlanning issue, really just need my employees to pay better attention and be mindful of their time sheets, but I'' hold my breath on that one.

Time Sheets Made a Easy

Amazing Service

One of the best solutions i have come across

Hi, Shoaib,
Thank you for taking the time to share your experience with free Humanity trial, especially for the feedback for our team. We hope you will consider our platform if your scheduling needs change. 

We spent so much time just getting schedules done and then something would happen - some one is sick or their grandmother died - Then there was all the communication getting employees with the right skills to cover the shift -. I went looking for a scheduling software and got so much more. We use the dashboard and email features every day to keep staff aware of changes. Our business depends on everybody knowing 100s of ever changing details. 
We use the email and training functions to keep the staff current with policy changes, to learn new systems and to refresh knowledge when things seem to be slacking. 
Being able to send emails to specific groups let us communicate sensitive information securely to those who need to know. 
I recommend this to everyone I know who has to manage any size business. 

this program saved my business

Good, User friendly program with Excellent support! 

Hi,
Thank you for taking the time to write this review. It's always helpful to us to get feedback from non-admin users as well, as we want to make sure you feel you have control of your time and responsibilities. For in-app communication, we'd like to highlight the messaging option available in the app dashboard (please see more here: https://helpdesk.humanity.com/articles/knowledge/Message-Inbox). We will surely consider integrating the instant messaging option as well, as we understand that it would be very valuable to some of our users.

Overall, Humanity is an effective way to organize employee scheduling. It is extremely easy to pick up and use, and it allows employees to have a greater freedom over their shifts through the ability to trade. Although this process is complicated at first, it definitely gets easier as you use it. The reminders are useful, and help with timeliness for shifts.

Low-Hassle Shift-Planning

Hi, Roy, 
We're glad Humanity has been so useful to your team. We're always striving to upgrade both desktop and mobile app user experience, so thank you for acknowledging our efforts and providing suggestions for improvement. If you have any specific proposals, you can send them to reviews@humanity.com, and for any difficulties you might experience, please feel free to reach out to our Support Team via Live Chat. 

Overall decent but lacks robust tools for WFM

1.  Horrible Customer Service, impossible to get anyone to train you or your staff on how the system works, and you NEVER respond to calls, took 3 months to get someone on the phone despite setting up times they were supposed to call us.
2. Horrible system with regards to availability and trading - provided all this feedback and it was put in a que of things to be done sometime in the next 10 years maybe?
3. Humanity was NOT an improvement, no changes other than visually how it looks
3.You are wasting your time on fixing stupid things like the 'colour' of shifts instead of actually taking your customers feedback and fixing these that are actually wrong with the system - once I actually talked to someone on the phone I proved him wrong about how your system works (he didn't even understand how trades worked) and I was able to convince him that your program is awful... still my list of feedback is on a long list of 'potential improvements'
4. So many better programs out there - maybe check out your competition for some good examples

Horrible system - leaving and never will return or provide any positive feedback to anyone!

Works exactly how a shift planning software should!

Hi, 
Thank you for taking the time to write such an amazing review. We work hard to meet our customers' expectations and have a quick turnaround to customer feedback, which is why the updates are frequent. We appreciate your patience, and we promise to put even more effort to ensure that the updates bring valuable, long-term benefits to your user experience.  

Easy access and clear communication when inquiring about my schedule

Humanity is great for corporations with a high volume of employees. 

I work with Humanity (mwahahah!) to schedule 50-60 students at our two helpdesk locations.  Our schedule matches our academic classes so our shifts often start at 5 and 10 minutes after the hour.  Currently you can only schedule in 15-minute increments which means approving timesheets is a NIGHTMARE!

Generally Humanity lets us do what we absolutely need to do - it is pretty intuitive for our techs, allows them to manage their own shift trades, we can reproduce repeating schedules, and assign tasks to shifts - all at a reasonable price point so it's a decent value.  But the support for trying to suggest the smaller time increments has been a bit... scattered, including techs linking to an unrelated feature request (not my already-submitted year-old request) to show me how to submit a feature request.  

Hopefully the idea will get traction (it's been suggested with some regularity since 2013) and will get fixed (our client support coordinator seems to be advocating for us now which is awesome).   In the meantime hopefully these notes provide context for the ratings provided above!

Good for traditional schedules, difficult for educational schedules

IFAP has been using the system for several years, now.  It has been excallent for our 40+ staff to edit their availability, check out the shifts they are rostered on for and make changes themselves.  The smart phone app is very handy

IFAP Humanity Review

Love this scheduling and communication system. It is easy to use, works really great for our museum. Our staff are mostly college students so having a cloud based system that allows them to swap shifts due to last minute events, exams or study groups, without having to put in requests to management is a benefit that they really like.  I recommend it to all nonprofits that are looking for a quick way to schedule staff and an easy way to track and produce reports on the hours/shifts/staffing for all the different types of events and programs your group may run.  

Humanity is a TIME SAVER!

Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.  
The software is not geared toward the healthcare industry, however.  MD's work more than 1 position at a time.  These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.

Works good - has a few issues which I have reported on several occasions but would require updates.

The Humanity app has not just made my professional life more manageable, but it has also allowed me to have more control over my time. If you're looking for an app that can simplify your scheduling woes at work, I highly recommend giving Humanity a shot.

Essential Productivity Tool for Work

The visual design of ShiftPlanning and its filters do a LOT to help us staff 3 floors of distinctly different functions, all of which have different staffing needs. It also gives us a huge advantage in working ahead on the schedule and tools for averting scheduling 'crises'.

Nothing we've tried is more visually helpful in staffing a 24/7 operation than Humanity.

We have been using Humanity to run the work assignments for a video production business for two years. In that time the service uptime has been flawless. I have never had a time where the service did not perform or was down. 

Phone support is the best that I have every encountered. Not only are calls answered quickly but the techs have deep knowledge and have been able to resolve issues in a matter of minutes, allowing me to stay on scheduling tasks.

*** We don't have many employees but use a lot of contractors, who don't get paid by the hour or salary. Humanity accommodates this through it's sophisticated "Work Units" feature. We assign work unit value for each job or task, allowing robust accounting for this type of relationship. 

My contractors like the interface and importantly, say that it makes it's notification system helpful as well. As a result, lates and failure to reports are now almost non-existent. 



The most ideal service I've found for companies working with contractors rather than employees

I used it for 10 years, when it became no longer viable, and I realized I was being severely overcharged for the product, the customer service team was not flexible, and refused to help come to a solution.

Inflexible Customer Service - Overcharging For Product- Look Elsewhere

We used Humanity for around 10 years until the price massively jumped for charities and they wanted about 3 times as much. Customer service poor too. 

Good features, but far too expensive and poor customer service

I have used this product for some time now and finds it ease of use outstanding

Hi Michael, thank you for your feedback! We are sorry for the inconvenience caused by updates and we would like to know more about these errors. Can you please contact our support team at support@humanity.com and they will be more than happy to help you with this issue? 

We fully understand that some of our customers prefer clocking in without having to sign in. That's why many of our clients also use Humanity Station - You can read more about the Station here: https://bit.ly/2hOheCZ

We've been a long time user of Shiftplanning, and have been eagerly awaiting Humanity for quite some time.  The only problem with ease of use that we're having is that some things aren't where they used to be, so we find ourselves going on a biblical quest (seek and ye shall find). However, that being said, the customer support is unmatched in any system that we use. As to the features and functionality, we've been awaiting some features that are still yet to roll out. We were also waiting for some features that may not even come to pass, such as the ability to share employees between locations (as the beta humanity version showed) without the need of creating new email address and having that employee being put into multiple locations and of course paying for that user access multiple times. All in all, I would (and have) suggest Humanity to anyone seeking an employment shift solution. 

Couldn't live without it!

Overall Humanity offers the best "bang for your buck".  I've researched all the competition and they far exceed others in the market. There is still room for improved and enhanced functionality, I have hope they will dominate in the next few years.

Humanity Features

Features Summary

Screenshots

Contenders comparison

Common Humanity comparisons

Reviewers who mentioned features said: