Justworks Reviews

Justworks Reviews

Justworks

Web-based HR platform to manage compliance & payroll

4.71/5 (7 reviews)
11,014     2,347

Jackie Bassett

Verified Reviewer

Everything we need!

28/01/2017

We're growing rapidly and had just hired a COO for operational issues, but discovered she is also extremely good with customers too. So we needed to automate even more processes, and quickly. Justworks was a perfect choice, both for helping us decide which direction in health benefits would support our continued growth, and with the streamlining the benefits tax paper trail we needed too.

Pros

Extremely easy to use and to understand what the best choices for our particular employee structure were. Empowered us to feel confident in the choices we made, as our employees are a key asset for us.

Cons

We haven't found any yet and feel pretty confident that, even as the new presidential administration "changes the HC rules", that we have made the best possible choices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering Justworks

As every country health care systems change, the #1 decision variable in choosing what works best for you and your company is "How agile is it?" From there, all you can do is be certain that, at the time, you've not only made the best choice, but you can adapt just as quickly when things change.

Source: GetApp
Helpful?   Yes   No
Read more
Brianna Maury

Justworks Gives Me LIFE

12/12/2016

I've used Justworks for a little over a year now and I adore it. They are always super helpful over the phone and email. I send them as many referrals as I can! I love that I can manage tons of contractors and schedule payments very easily. Their profiles make it easy for my employees to manage their settings and keep up to date with payments.

Pros

Very beautiful, easy to use, serves the purpose very clearly. I love that it was very quick to learn and keeps getting better. If I ever have questions about insurance my account rep is amazingly quick to respond and always helpful.

Cons

There isn't anything bad I can say!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Justworks

We didn't start using Justworks soon enough and it made our first year of taxes very difficult. This year has been a breeze. My advice, start using Justworks as soon as possible.

Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Jackson

Justworks is the partner you didn't know you need to have!

09/12/2016

We found Justworks on a hilarious subway ad (ooh man are those advertisements great!) while on the way to a meeting to establish a contact with a paycheck company. We wouldn't stop thinking about them in that meeting! Since we began our partnership with Justworks everything is a little easier. Even when things don't go as quickly or as well as we expect, it is still always faster and more reliable than us doing it on our own! We are able to feel free and like someone (many someones's!) have our back all day and night long. As Justworks has grown and as we have grown as a company, we feel more supported and like they are more available all the time. It has truly been one of the most educational experiences of our business careers to have the wealth of information and giant well of support that is Justworks. Super bonus: anytime something does not work well for us, they offer an upgraded version to us (in other words, Justworks is always listening and looking for new ways to serve their customers so that the world is better served). THANK YOU!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Neil Thenier

Just Works Review from Neil @ Green Blender

08/12/2016

In the past, I've worked with other high-level systems. I find that justworks is geared more towards smaller companies and startups. Though the software is not as developed, I find that the customer service makes up for that. The justworks team is great and I feel that they are taking good strides to improve their system.

Pros

The notifications.

Cons

I can't create employee schedules for hourly employees nor track attendance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Diane Ewen

Simply the best

08/12/2016

Love Justworks. As an admin and an employee it's super simple and intuitive - makes my job 1000x easier. Our account rep is incredible too - My rep is quick to respond and super knowledgeable.

Pros

Clean, intuitive, uncluttered

Cons

Access levels can be inflexible between vendors/contractors and - if someone can add a new vendor they also have access to all employee information...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Noel Wimmer

Fantastic PEO for a Nonprofit

08/12/2016

Our organization made the switch from a different software (entirely not geared towards our needs and size) to Justworks at the end of 2015. We couldn't be happier with the results and the people that support us at Justworks.

Pros

It's easy to use.

Cons

Some issues with a visa employee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Childress

Head of HR & Operations

08/12/2016

Easy to set up & what makes the difference is incredible customer service! Looking forward to an easy year end close and issuing 1099s. Wish we could issue one time payments for vendors without setting them up as a vendor.

Pros

Easy use, great customer service.

Cons

Hours of accessing someone - we are in CA. Not able to do one-time checks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more