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Justworks
5
496
4
191
3
40
2
6
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payroll, benefits, HR, and compliance all in one place.
Table of Contents
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Justworks - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Justworks overview
Based on 739 verified user reviews
What is Justworks?
Reviews for Justworks come from a wide variety of industries, including computer software (10% of reviewers), marketing and advertising (6%), and information technology and services (6%). The most frequent use case for Justworks cited by reviewers is human resources (45% of reviewers).
What do users say about Justworks pricing?
Reviewers appreciate Justworks’ transparent pricing and competitive rates, especially for startups, and some users report that group buying power lowers benefit costs. However, some reviewers find monthly fees steep and express frustration with healthcare plan costs and limited choices.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Payroll
Efficiency and Improvement
Pay and Payment
Inconsistent break and check-in tracking
Limited and unreliable mobile access
Frequent glitches and freezes
Justworks’s user interface
Justworks pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Justworks?
Reviews for Justworks come from a wide variety of industries, including computer software (10% of reviewers), marketing and advertising (6%), and information technology and services (6%). The most frequent use case for Justworks cited by reviewers is human resources (45% of reviewers).
Select to learn more
Who uses Justworks?
Based on 739 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Justworks's key features
Most critical features, based on insights from Justworks users:
All Justworks features
Features rating:
Justworks alternatives
Justworks
Starting from
8
/user
Per month
Deel
Starting from
5
/user
Per month
Rippling
Starting from
8
/user
Per month
Paylocity
Starting from
No pricing info
Justworks pricing
Pricing plans
Pricing details:
User opinions about Justworks price and value
Value for money rating:
To see what individual users think of Justworks's price and value, check out the review snippets below.
Rachel S.
Care Partner
Janne L.
Finance and Commerce
Justworks integrations (13)
Integrations rated by users
We looked at 739 user reviews to identify which products are mentioned as Justworks integrations and how users feel about them.
Integration rating: 4.5 (2)
“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”
“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”
Eri D.
ACCOUNTANT
Integration rating: 4.0 (1)
“It's super easy to manage retirement benefits with this integration.”
Michael H.
Sales and Support
Integration rating: 5.0 (1)
“Useful to get updates”
Aryan K.
CEO
Other top integrations
Justworks customer support
What do users say about Justworks customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Justworks customer support.
Widespread user sentiment highlights Justworks' support team as responsive, friendly, and quick to resolve issues.
Frequently reported by users, support is accessible via multiple channels like chat, phone, email, and even Slack.
A large number of users appreciate knowledgeable representatives who patiently address complex questions and provide follow-up.
A minority of users report inconsistent responsiveness and occasional delays or unclear communication from customer support.
Support options
Training options
To see what individual users say about Justworks's customer support, check out the review snippets below.
“The sales cycle was thorough and informative, the implementation process was smooth, and customer success/support has been very responsive and helpful.”
Dan K.
Director of Finance and Operations
“Easy to use, great to manage HR for smaller teams.”
Estee L.
head of people
“Usability isn't quite as good as Gusto and support isn't as responsive”
Shane F.
CRO
Justworks FAQs
Justworks, the fastest-growing HR technology company, offers a seamless, simple, and streamlined product built from the ground up that makes it easier to start, run, and grow a business. Justworks’ all-in-one platform enables employers to automate payroll, provides access to big-company benefits and HR tools, and comes with 24/7 support from dedicated experts. Justworks can also provide companies access to benefits at affordable rates for their teams and support for employment-related compliance needs. The platform also streamlines back office functions like payroll and HR in one place so you can spend the time growing their business. Justworks also offers dedicated customer service with experts available 24 hours a day, 7 days a week via multiple channels including phone, SMS, email, chat, or Slack. You also get access to HR consultants who can provide tailored guidance and best practices around building policies and managing your people.
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