Planday Reviews - Pros & Cons, Ratings & more

Connecteam

Nowsta

Homebase

Planday is the best way for shift-based businesses to manage employee scheduling, communication, time clocking and payroll all in one online system.

Planday

Android

Web-based

iPad

iPhone

Business & Compliance Manager

Great sales, customer service, training, and tech personnel. Everyone is extremely helpful, knowledgeable, awesome at responding very quickly with easy to understand, concise yet complete answers.

Office Manager

That the support has always been excellent. This software has had a significant impact on my ability to manage my staff in a way that is efficient for them and our office.

The software itself is very user friendly, easy to navigate, and appealing to the eyes. With so many choices out there, you want to make sure you go with something that you will enjoy using.

General Manager

So far I am excited about the change and the time it has saved my manager each week and the money I have saved allowing her to apply her time to more worthwhile tasks.

We are so happy with PlanDay, it's working out so well. Scheduling is a breeze and our office is so much more peaceful and happy without the chaos of those paper timesheets.

Owner

We tried Planday for free and immediately found it to be better suited for our business' needs - mostly thanks to the skill sets.

Retail manager

Really easy to use, great layout so it’s very clear for staff members to use. The swap shift feature is a great addition.

Finance Manager

It has many good features, our staff scheduling department like the scheduler, Payroll like the punch clock.

Business Manager

We cancelled 6 weeks before the contract was due to start but they charged us for 12 months anyway. We asked to speak to a senior manager.

My office uses a practice management system with next to zero HR functions, a terrible time clock, and no integration with platforms from other vendors.

Manager

This means I can focus on my business more and my staff get their schedules faster - it's really a win-win situation all around. I can't imagine how we coped before Planday, to be honest.

Co-founder/Managing Director

Planday really reduces management time compiling the rota, it is easy for staff to manage holidays and good to help managers stick to weekly staffing budgets.

Education Assistant

What I like most about this software is the support. Customer rep has been very patient and very helpful every step of the way.

I am excited to start using it in January because my payroll will be integrated into the schedule.

Evenemangsvärd

Nothins at all for the moment. I only had problem with the connection with the wi-fi but i believe it was the workplaces wi-fi.

There's no better functionality on the market but the loading times are horrible.

Front of House Manager

I have been using Planday from two years and I wouldn’t change it with another product. It is accurate easy to use and multi tasking.

We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks.

PARiM

Amazing product

Totally disappointed with their complete lack of customer care.  Some systems trust they are good enough and don't tie you in with a contract but instead have a rolling month by month contract.  PlanDay ties you in from the moment you are in discussions with them and it's a minimum 12 month contract, which they do not let you out of, even if you have told them you don't want to go ahead 6 weeks before it even begins.  

Don't get tied in

So-so. There's no better functionality on the market but the loading times are horrible.

Best functionality, but what's with the lagging??

Great product

Really great experience easy to use app and it’s handy to have the desktop version too

Using planday

I used the software more or less successfully for one year but then realized that not all of my employees were able to manage with it.  Unfortunately, I was not able to get everyone on board with using it properly.  Also, it wasn't really set up to handle the type of work (tours) I was offering to my employees.  It would be much better for strictly shift work where each shift was stand alone.  My tours can be multi day which didn't connect too well together. 

Employee Scheduling Software

Customer support let it down

Planday helps breakdown my hectic schedule, and updates me the minute there is a schedule change. 

overall our experiance with planday has been positive and has proven much better that anyu program we tried previous

famtastic application for all

Great software

My office uses a practice management system with next to zero HR functions, a terrible time clock, and no integration with platforms from other vendors. We were looking for a platform that would allow employees to see their schedules, request vacations, switch shifts, etc. we also wanted a time clock that integrated with quickbooks. PlanDay lets us do all of this quickly and easily. We have been able to literally cut our time spent on payroll by over 50%, and reduce scheduling time by at least 1/3. 
The other features have also helped us streamline, organize, and centralize our HR activities  while “going paperless.” 
The app is user friendly and our employees love using it, we’ve even noticed a recognizable boost in employee morale since starting PlanDay 

Great Add-On for Practice Mgmt Systems Missing HR Functionality! 

Basic online scheduling app

Improved Employee satisfaction.
Admin time efficiencies.
Increased accuracy in collating hours worked.

Bespoke Hotels has implemented Planday in 5 hotels. It has been a great success.

Hi Thomas - thanks for your review of Planday! It's great to hear we're helping you keep track of your hours and cut down on your admin time. It's great to have you on board!

The smartest and best employee scheduling app, with punch-clock

Thank you for the great review, Alexander!! Happy to hear we've made scheduling and punching in easier for MODO AS.

Regarding the iCal integration, we're currently beta testing this feature and hope to roll it out shortly. 

Thanks again - it's great to have you on board :)

Good system with a few glitches to befixed

Thank you for your review! Glad to hear Planday's helping your business with the location-specific features. We're always working to improve upon the system, so if you experience any issues, please don't hesitate to reach us at support@planday.com. 

Great having you on board!

Very user friendly, great organizer, creates easy communication between management and staff.

Dear Michael,

Thanks for your review of Planday! We're happy to hear that you're enjoying the app. Thank you also for your suggestion about a recurring availability feature - I've passed this on to our Development team.

Thanks again!

Overall experience has been positive.

PlanDay was the best decision we made this year. Easy, fast and user friendly for  both management and employees!

LoveLoveLove PlanDay!

Hi Melissa,

Thanks for your review! Always wonderful to hear from our happy customers. 

Regarding your requests, there is actually a way to do this within the system. Your Activation Consultant will be reaching out to you shortly to help you set this up.

Also, have you heard about our Ambassador Program, where you can earn money for recommending Planday? You can learn more about the program here: http://planday.com/ambassador

Thanks again!
Jennifer

I want to give Daniel C a big thank you for really going above and beyond with his customer service.  His demo was exact and to the point.  He really listened to what i needed, and made sure that he gave a thorough explanation as to why Planday was the perfect software for the job.  The software itself is very user friendly, easy to navigate, and appealing to the eyes.  With so many choices out there, you want to make sure you go with something that you will enjoy using. 
Thank you so much for everything. 

Amazing, through and through!

I signed up for a free trial of Planday for research purposes.  I have a long history of working with enterprise resource planning and HR information systems.  I've had an academic interest in cloud-based, mobile tools for some time. Planday has created a unique product in that space by fostering collaboration and I wanted a hands-on experience.

This was the first time I had an immediate check-in from a live person.  If this is indicative of the typical customer experience, Planday is far ahead of SAP, Oracle, Workday, and other employee scheduling and workforce planning tools.  Daniel Cline contacted me shortly after I signed up to see how he could help me make the most out of the tool. As a technology professional who has overseen many product procurement efforts, this level of customer service is a rare find.

Keep up the great work!

Research Reveals Great Customer Service

We are a NYC-based item rental SaaS that typically hires, trains, and staffs 400-1,000 W4 brand ambassadors during the winter season. Previously, we used ShiftPlanning, which was expensive, had an outdated UI, and an unfriendly mobile experience. I reached out to Cody knowing I'd need my team's buy-in to terminate our old vendor. He made it a 1-week decision with a better price and a superior product. The great thing about Planday is intelligent control over your workers' organization and being able to reach them in many ways (Twilio type SMS, required reads, news feed) to make your client comfortable. The best thing is having an "on-demand" shift grabbing feature to make work equitable and replacements instant. We sort of up-sell Planday into our services now as being "best-in-class." I don't think I'm lying!

Thanks guys. 

- James Zhang
Chief Operating Officer
Chexology LLC

5 Stars from Chexology (SharkTank featured item rental economy SaaS)

Hi James,

Thanks a lot for your positive review. We are very proud  to hear that you find Planday "Best-in-Class", and  we hope you'll keep on being a satisfied  customer.

Best regards
Frans, Planday

Planday is a very well made app for making schemes.

Very well made app

Thank you very much for the feedback. The easiest way to book open shifts is from the front page/overview where you can click "show all open shifts" and book each of them. 

We use Planday at my work. We have about 100 volunteers taking shifts almost any time of the day and week. So with planday we can easy see who is at work when.

Easy to use

Payday use to be a full day adventure, trying to keep track of 30 employees in an Excel sheet, calculating their supplements according to the time of work and subtracting any personnel goods. After switching to Planday payday now takes roughly an hour, and that’s only because I double check everything to be sure. I still can’t believe it’s that easy, but it is.

Saves me a full days work

Thank you for your feedback. I will send you an email as an answer to the cons, since it should not be possible to swap a shift, if you are already in the schedule that day. 

We're a large (25+ personal) dental clinic placed in the center of Copenhagen, Denmark. 
We strive to work as productive and efficient as possible, with quality and costumer service as our key words.
As a manager I used to spend several hours a week, both at work and outside work, doing schedules using exel, to make sure every shift was covered. 
Usually I would spend my Easter puzzling the schedule for the upcoming summer holiday, ringing and texting assistants to sort out who I could fit in where there was a gap.
Those days are over, and even though we've used Planday for more than a year now, both my assistants, my boss and I'm still pleasantly surprised by how easy Planday is to use. 
I would recommend Planday to any business with hourly scheduled staff. 
Planday is like when I got my first iPhone!

From Nokia to iPhone

It is very much appreciated that you took the time to write us such a great feedback. We are happy that you are satisfied with the system and the help that you have received during your introduction and in the time after. 

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