Easy to use and navigate. Able to get any report you need. Tech support is very helpful
removing a course from someone's profile can be a little difficult
Likelihood to recommend: 10/10
We have been able to reduce manual data entry of training dates by using the reporting features. We have also been able to group employees by location, job title, specialty, etc.
Speed, automation, reporting, Support desk
Big learning curve. The account permissions, group permissions, course permissions, take a lot of getting used to.
Likelihood to recommend: 10/10
Lots of features for building a course, supports multiple languages, provides seamless transition between different types and formats of materials, has a good quiz maker. Fantastic customer service and support
At the time their course builder design was not responsive which was the biggest frustration. Also it did not allow just cutting and pasting... so it was time consuming to retype everything. I also found that their LMS is more than a small business needs. If you have hundreds of employees then yes, this may be the way to go to administer training for larger organizations... But there's too much functionality which only complicates life for a small business or a small training company as it requires a steep learning curve
Thank you for trying SmarterU and we're sorry that we weren't the right fit for you. We're working on improvements to our course builder tools to make it easier to use. We do have many happy small business clients (http://bit.ly/2uIiPia) and you are correct that we are a very robust system - suitable for all business sizes depending on what they need. We are always seeking to improve, and thank you for your feedback. If your needs change, we'd love to have you back as a client. And thanks for the shout out to our Client Care team!
I am a new client, having recently signed a contract for the SmarterU LMS platform. Josh Flower has been my contact throughout our discovery process, as we shuffled through the landscape of LMS vendors. I found Josh Flower to be, hands down, the most attentive, genuine, personable representative I have come across in a very long time. The criteria for evaluating and choosing the right system for my organization were rigorous, and Josh was with me every step of the way; always providing timely answers and working with others at Neovation to dig into technical and functional details for me. He provided expert guidance and creative ideas, without overpromising. Josh is a true champion for Neovation and for SmarterU and was an integral part of my decision to choose SmarterU as our solution. He makes topnotch efforts to deliver high quality service to his clients.
We do our best to start every client relationship on the right foot - and then carry that consultative, responsive, helpful attitude through every aspect of our work with our clients, delivered by every person on our team. Thanks for your compliments - you've made Josh blush!
Great product. The team at SmarterU really helped us get our learning out to our global audience. They encourage input from their subscriber community, building our needs and ideas into a well planned roadmap of developments that delivers a continually evolving (and improving) end-user experience. The accessibility and responsiveness of the senior management, along with the effective and human approach the in-life support team gives us, makes SmarterU a clear leader in the LMS marketplace.
Thank you Giles - we really appreciate the thorough and thoughtful review. You've touched on so many things we strive to achieve - great that your experience reflects our desire to be the best we can be - and to continually improve as we go forward.
Plans to meet the varied needs of small business, corporations, contract trainers and enterprise level users.
For full details, please visit http://smarteru.com/plans
SmarterU LMS is a learning management system that helps corporations, franchisors, and contract trainers build and organize training. With a built-in course editor and instructor-led training support, SmarterU is SCORM/AICC/TinCan compliant and affordable for organizations of all sizes.
Even the most basic of SmarterU?s plans includes tools for user management, course editing, instructor-led training, eCommerce, executive dashboards, custom & scheduled reports, and drill-down reporting. Corporate and Enterprise Level functionality includes training automation, knowledge bases , certification tracking, and a ?Points & Rewards? feature plus API access.
The purpose behind SmarterU is to provide organizations with a comprehensive knowledge management tool. SmarterU provides not just the ability to create and managing online and instructor-led training, but a also a knowledge base for internal documentation management.
SmarterU delivers a strong value to businesses, when compared to the cost of developing and implementing an internal training course from the ground up. The platform itself is robust enough to support enterprise-level clients, while still remaining suited for the small to medium-size businesses . In addition, the SmarterU team has an Integrations Specialist, and a highly skilled Instructional and Graphic design division to provide their clients with all the services required to successfully launch interactive, engaging online training to their learners.
SmarterU was designed for corporations, franchises, and contract trainers. The cloud-based solution is utilized by organizations of all sizes, from very small and medium-size businesses to large corporations. In order to suit organizations with many different needs, SmarterU offers multiple pricing plans with various features and integration options.
SmarterU courses can be taken by virtually anyone within a participating organization, from summer interns all the way to top-level executives. SmarterUís online training courses are most frequently designed by human resources staffers and senior administrators.
SmarterU has developed tools that make it easier for instructors to manage their students, or ?learners? in SmarterU-speak. A few of the features that SmarterU has implemented to make it easier for people to manage their learners are activity logs, bulk user imports, and contact cards.
Using these features, you can quickly assign learners to specific courses and review individual quiz results. You can also see each learner?s activity history at a glance. This history includes things like course logins, course starts, and course completions. Quiz question review allows you to continually refine the testing process, based on actual learner performance stats.
SmarterU also supports Instructor-led or Blended Training, providing room and venue management, session scheduling, reminder notices, attendance tracking and the ability to import historical training data. This, plus the Knowledge Base suite allows you to keep all your corporate training records and documents in one online location ? where access to information is controlled through robust permission-based designations for your data security.
Using the DIY Course Builder, admins can create and manage as many courses as they need. Individual courses are broken down into chapters, tasks, games, quizzes, and exams. These courses can be categorized into folders, for easier management.
Make your course stand out by adding things like graphics, videos, links, and tables. Adding images to a course is one way to illustrate important points, while links to external resources point learners in the right direction if they want to find out more about a topic. Unlike some competitors, SmarterU offers instructors the option of adding audio or narration to their course materials, as well as automatic PowerPoint uploads.
Online training courses designed with SmarterU are more than just a vehicle for videos and PowerPoint presentations. With SmarterU, instructors are able to quickly generate chapter or module quizzes, along with exams, to ensure the learners taking their courses are paying attention and absorbing the material being presented.
Using SmarterU?s flexible LMS, you?re able to design quizzes and exams based on the material you?re presenting. Quiz options include question pools, randomization, retries, and proctoring. You can include an unlimited number of quizzes, each with an unlimited number of questions, within an individual course. SmarterU grades these exams (with options like pass/fail, question weighting, percent or quiz averaging), helping you to determine course grades based on those results.
In addition to creating courses, you can import any SCORM, AICC or xAPI (TinCan) course created by popular authoring tools from iSpring, Articulate, Adobe, Trivantis and others.
Unlike many platforms, their interface to upload an external course module and launch it as a learner is truly effortless.
SmarterU provides its users with the information necessary to make real-time, strategic decisions about the courses they?ve designed. Separate dashboard views are available based on a user?s role. SmarterU offers dashboards for administrators, supervisors, learners, instructors and teams. Ecommerce dashboards, waiting list dashboards, course dashboards, role automation dashboards, enrollment dashboards, organization dashboards, credits dashboards, ?points and rewards? dashboards, subscriptions dashboards, groups dashboards, and certifications dashboards are available, as well.
Select your dashboard view to drill down and have an internal tab show you the results - a great way to switch back and forth quickly between different data sets. For example, clicking on the Ecommerce Dashboard provides you with a view of all your SKUs, which are lists of courses that can be sold through SmarterU?s ecommerce integrations. The Credits Dashboard, meanwhile, is where you?ll manage course credits for larger groups.
Drilldown reporting enables admins to quickly assess how learners are progressing through their courses. This is one way that SmarterU recommends users assess the effectiveness of the training courses they?ve designed.
With SmarterU, you can generate custom learner reports that you can save and re-use yourself, or make available to others. You can also schedule reports to generate automatically each day, week, or month. If you?re used to managing data in Excel, SmarterU has developed its own SmartGrids system that provides you with the same filtering capabilities. SmartGrids are integrated into all SmarterU reports.
SmarterU has recently released a fully responsive ?learner-side? user interface. This allows learners to use any device to launch courses, register for a course, see a course calendar and access the knowledge base.
SmarterU integrates with a number of applications, including Microsoft ADFS, 1ShoppingCart, Google Apps, Okta On-Demand Identity Management, Salesforce 1 Service Cloud, Bitium, OneLogin, PayPal, and Shopify. SmarterU also allows you to sell ìcourse-seat creditsî if you are selling user/learner packages or bundles of courses ñ perfect for the Contract Training industry, or for Consultants who provide dedicated training packages to their clients.
SmarterU offers multiple pricing plans to meet the needs of small businesses, corporations, contract trainers, and enterprise level users, along with free 14-day trials with no credit card required. Pricing for SmarterU starts at $200 per month.