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Synap Pricing, Features, Reviews and Alternatives

Synap product overview

Price starts from

189

/user

Per month

What is Synap?

Synap is an award-winning online learning platform that lets organisations deliver flexible training and exams at scale.

Key benefits of using Synap

Save time creating questions banks and assessments by bulk uploading questions and answers with our new CSV importer.

Get detailed insights into individual or cohort progress and achievements with our analytics dashboard.

Benefit from Synap’s learning algorithms to deliver personalised spaced learning to each individual learner. Synap takes into account each users strengths and weaknesses based on historical data in order to provide targeted learning material.

Allow learners to complete assessments and track progress on-the-go with the Android and iOS Synap mobile apps. Users can login from anywhere to fit in some bite-sized learning activities.

Integrate with third party apps including Google Hangouts and GoToMeeting for video conferencing, Google Analytics and Segment for analytics, Intercom and Zendesk for customer support, and ADFS and LDAP for single sign on.

Use Synap as an eCommerce platform as well as a training tool, with the ability to sell any created courses or question banks to other users online. Payments can be processed through integration with PayPal and Stripe.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Knowledge Base
Email/Help Desk
FAQs/Forum
Chat

Training options

Live Online
Videos
Webinars
Documentation

Synap pricing information

Value for money

4.9

/5

13

Starting from

189

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Synap features

Functionality

4.9

/5

13

Total features

100

11 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Self Service Portal
Activity Dashboard
API
Third Party Integrations
Alerts/Notifications
Customizable Reports

Functionality contenders

Synap users reviews

Overall Rating

4.9

/5

13

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.77/10
Rating distribution

5

4

3

2

1

12

1

0

0

0

Pros
I love how responsive the development team is when I need them and how the system is always improving. I really like how as an admin I can switch over to study mode to see what a learner would see.

AG

Alex G.

We all sing the praises of this programme and the kind people behind it.

HS

Henda S.

If I hear of the examination experiences that so many of the other universities had I am so lucky that I found this company.

HS

Henda S.

Cons
There is inherent lack of end-user integration, common to all on-line courses.

SP

Steven P.

There is only one small issue that we have faced. We have clients in the NHS and one of the small problems we have is the deliverability of invitations to learners with NHS email addresses.

AG

Alex G.

Synap: the constant certainty in an uncertain strange world.

HS

Henda S.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Set up an LMS for my EdTech company.

Reviewed 4 years ago

From the experience I've had so far with Synap, the team seem to have an in depth understanding of the difficulties and logistics of training and helping employees study for exams, with some pretty neat cognitive research behind it too. They set up an LMS for my edtech company in minutes and continue to work with and support us getting everything on there. I'm sure it'll continue being a key part of our business strategy going forward.

Pros

Just recently discovered Synap when looking to create an online learning platform for my company's user base and I was seriously impressed. It really is THE new platform to utilise for businesses looking to implement e-learning for their employees quickly and efficiently. Very intuitive software.

Cons

Can't fault the platform yet (been using for circa 6 months now)... let's hope it stays that way!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Extraordinarily helpful team

Reviewed 3 years ago

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical information. Traditionally, the most motivated university students have always formulated their own self-study test questions to improve their knowledge. However, although the bulk of students would be willing to use such question items, most of them would not have the time to formulate their own question...

Pros

Synap has made a bespoke online testing programme for my university medical school students to reinforce their knowledge. The software was greatly appreciated by the students, who liked the fact that it was easy to use and also worked with a mobile app (although most of my students seemed to access it with a laptop -- which makes sense for formal studies). I found that the Synap interface was easy to use both for uploading and for correcting issues with poorly performing items.

Cons

I do not have anything negative to say about the Synap workspace. I should say that my students did not use the spaced reinforcement function because our plans did not include it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent support for on-line courses

Reviewed 8 months ago

A personal service with appropriate expertise to allow the running of on-line education courses - presentation, candidate support and examination / testing support for accreditation.

Pros

We appreciated the personal support and interaction during the set up process

Cons

There is inherent lack of end-user integration, common to all on-line courses

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Synap: the constant certainty in an uncertain strange world.

Reviewed 2 years ago

From my first meeting with this team, I was blown away by their professionalism, their ability to accommodate any and all (and even strange) request, and their willingness to assist and to provide an amazing professional service in very stressful conditions. Examinations are never an easy time to work with students for the first time, but as a Third world country we had some extra curveballs that...

Pros

We used the program for online examinations. It was incredibly easy to use. There are so many useful features, e.g the fact that students could access all the sources that they need on the platform, the life-chat function that provided immediate real-time and professional assistance, the recording of the examinations and the clear instructions, made this program ideal for our first online examinations.

Cons

The only thing would be (and this is just a suggestion, it was not a problem) If it is possible to highlight each correct answer for each student for MCQ questions. The rest was really easy and easily integrated in our current LMS systems.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Has Everything You Could Ask For

Reviewed a year ago

As an education company Synap has been an extremely helpful tool for not only our internal team but also for students around the world. Many of our students have benefit greatly from Synaps unique spaced learning feature and overall easy to use platform allowing anyone to easily navigate through the site.

Pros

What I liked most about Synap was not only the team being incredible helpful with setting everything up and migrating existing content over but the ease of use with the product. The team over at Synap also not only listen to user feedback but have implemented new product feature requests on numerous occasions which is very rare to see. Overall its just made life easier for our students...

Cons

Literally have nothing to say. Only downside is I wish I would've been with Synap earlier as it would've made things a whole lot easier :)

Synap FAQs and common questions

Q. What type of pricing plans does Synap offer?

Synap has the following pricing plans:
Starting from: £189.00/month
Pricing model: Subscription


Q. Who are the typical users of Synap?

Synap has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Synap support?

Synap supports the following languages:
English


Q. Does Synap support mobile devices?

Synap supports the following devices:
Android, iPad, iPhone


Q. Does Synap offer an API?

Yes, Synap has an API available for use.


Q. What other apps does Synap integrate with?

Synap integrates with the following applications:
PayPal, Google Analytics 360, Zapier, Segment, Zoom Meetings, Stripe, GoTo Meeting, Mailchimp, Intercom, Zendesk, Microsoft Excel


Q. What level of support does Synap offer?

Synap offers the following support options:
Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum, Chat

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