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JazzHR
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Recruiting software for small & midsize businesses
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JazzHR - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
JazzHR overview
Based on 490 verified user reviews
What is JazzHR?
By industry, JazzHR reviewers are most commonly professionals in computer software (16%). The most frequent use case for JazzHR cited by reviewers is recruiting (80% of reviewers).
What do users say about JazzHR pricing?
Most reviewers indicate JazzHR offers strong value for money, especially for small businesses, and they appreciate the transparent pricing and unlimited users. However, some users report extra charges for features and difficulties with cancellation or unexpected fees.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Applicant Tracking
Hiring Process
User Interface
Pricing
Reporting
Limited and rigid reporting tools
JazzHR’s user interface
JazzHR pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.1
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about JazzHR?
By industry, JazzHR reviewers are most commonly professionals in computer software (16%). The most frequent use case for JazzHR cited by reviewers is recruiting (80% of reviewers).
Select to learn more
Who uses JazzHR?
Based on 489 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
JazzHR's key features
Most critical features, based on insights from JazzHR users:
All JazzHR features
Features rating:
JazzHR alternatives
JazzHR
Starting from
99
Per month
100Hires
Starting from
No pricing info
CEIPAL ATS
Starting from
No pricing info
IdealTraits
Starting from
No pricing info
JazzHR pricing
Pricing plans
Pricing details:
User opinions about JazzHR price and value
Value for money rating:
Of 84 reviews that provide robust commentary on JazzHR's price and value, 75% mention it in a positive light.
Most reviewers indicate that JazzHR offers strong value for money, especially for startups and small businesses. They appreciate the transparent pricing structure, the inclusion of unlimited users at no extra cost, and the ability to access essential features without paying for higher-tier plans. Many users find that JazzHR provides a comprehensive set of functionalities for its price point, including posting to free job boards and basic candidate management, and they say the platform is more affordable than many competitors. Some reviewers feel the monthly billing and lack of per-user or per-location fees make budgeting easier, and they like that the system can replace multiple recruiting tools, reducing overall costs. Users think the platform’s flexibility and clear pricing make it a cost-effective solution for organizations with limited budgets.
However, some users report frustration with extra charges for features like reporting, e-signature, or integrations, and they say premium support and phone assistance come at an additional cost. Reviewers indicate that ending a subscription can be difficult, with unexpected cancellation fees or ongoing charges, and some feel the free trial is too short or misleading. Some users say that costs can rise unexpectedly due to misclassification or add-ons, and a few think the overall value does not justify the price, especially as features or support are gated behind higher plans.
, and
To see what individual users think of JazzHR's cost and value, check out the review excerpts below.
Don D.
owner
JazzHR integrations (115)
Integrations rated by users
We looked at 490 user reviews to identify which products are mentioned as JazzHR integrations and how users feel about them.
Integration rating: 5.0 (2)
“Many candidates find us through Indeed. It is important for candidates to have a simplified application process.”
Laura S.
Project Manager
Integration rating: 2.0 (1)
“We ultimately stopped using Spark Hire, but the integration itself was rather disappointing regardless.”
Keith P.
Recruitment Supervisor
Integration rating: 4.0 (1)
“It is so easy to send assessments to candidates through JazzHR and have their assessment reports right in the system. All information about the candidate is in one place. Easy peasy!”
Nanette M.
Consultant
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
JazzHR customer support
What do users say about JazzHR customer support?
Customer support rating:
We analyzed 98 verified user reviews to identify positive and negative aspects of JazzHR customer support.
Widely noted by reviewers, JazzHR's customer support is highly responsive, often resolving issues the same day.
A number of users appreciate the friendly, knowledgeable staff and the ease of reaching support via multiple channels.
Multiple users value the helpful onboarding, clear communication, and support team's willingness to go the extra mile.
Certain users report inconsistent support quality, with slow responses or unhelpful answers, especially after initial setup.
Support options
Training options
To see what individual users say about JazzHR's customer support, check out the review snippets below.
“Excellent customer service; we were always able to get responses to our support questions answered in a timely manner, which was one of the essential things we were looking for from our ATS provider. ”
Adrienne N.
Managing Director, Human Resources and Administration
“The customer service was really great because we changed our company name which made things complicated but their team was on top of it and very clearly communicated what needed to happen and why things needed to happen the way they did.”
Elizabeth F.
Founder & CEO
“The representative who gave us the demo was completely lacking in knowledge and could answer very few of the questions our team had for her about the ATS. When our team had an issue with removing evaluations they relayed there was nothing they could do and mentioned they'd make a note of this issue to the technical team. When we sought to suspend the service our account representative was in no way helpful and continuously repeated whatever script he was reading from.”
Aubree P.
Talent & Operations Manager
JazzHR FAQs
JazzHR has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is JazzHR used for?
JazzHR takes the hassle out of hiring, by replacing time-consuming tasks like email and spreadsheets with a powerful and easy to use applicant tracking system that organizes all of your information in one, centralized place. At JazzHR, we're on a mission to reveal the critical connection between recruiting & performance. We do this by creating innovative tools that help companies uncover the tactics required to hire performers.
Q. What are the benefits of using JazzHR?
- JazzHR's Job Postings & Syndication feature helps you get out of your inbox and online, to post jobs in more places where your candidates are looking.
- JazzHR's ATS helps you rank, track, and discuss candidates as a team, to organize your entire recruiting process.
- JazzHR's Interviews & Assessments tool helps make sure you're prepared for every interview.
- Offers & eSignatures digitizes and automates the entire new hire process, from offer all the way to onboarding.
- Use data to get ahead with JazzHR's Reporting & Compliance module. Find opportunities within your process to become efficient and hire faster.
Q. What languages does JazzHR support?
JazzHR supports the following languages:
English
Q. Does JazzHR offer an API?
Yes, JazzHR has an API available for use.
Q. What level of support does JazzHR offer?
JazzHR offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
