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Blackboard
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A marketing-leading LMS for education, biz, gov, and more.
Table of Contents
Blackboard - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Blackboard overview



Based on 535 verified user reviews
What is Blackboard?
Blackboard is a higher education program with key features that include learning management, course management, a learner portal, tests and assessments, student information and records, an activity dashboard, and more.
Who uses Blackboard?
By industry, Blackboard reviewers are most commonly professionals in education management (17%). The most frequent use case for Blackboard cited by reviewers is higher education (57% of reviewers).
What do users say about Blackboard pricing?
Users appreciate the wide range of features and say the free trial helps organizations with limited budgets assess suitability. Some reviewers find the pricing affordable, but many users report higher costs than competitors and diminished value due to extra charges.
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Grade and Assignment Management
Ease of Use
Student and Teacher Interaction
Complex and confusing navigation
Slow performance and lag
Frequent technical glitches
Blackboard’s user interface
Blackboard pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.1
Ease of use
4.0
Customer support
4.0
Reviews sentiment
What do users say about Blackboard?
Blackboard is a higher education program with key features that include learning management, course management, a learner portal, tests and assessments, student information and records, an activity dashboard, and more.
Select to learn more
Who uses Blackboard?
Based on 535 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Blackboard's key features
GetApp's analysis of 77 verified user reviews collected between July 2021 and January 2025 identifies Blackboard Learn's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Blackboard Learn's course management capabilities for organizing and managing course content, schedules, and multimedia materials. They find it user-friendly for both instructors and students, allowing easy navigation and course organization. However, some users mention a lack of customizability and counterintuitive UI elements. Users also note the need for administrative assistance to copy content between courses, unlike other platforms like Canvas. Overall, they value the ability to manage courses effectively, despite some areas needing improvement. Of the 25 Blackboard Learn users who gave detailed accounts of their use of Course Management, 100% rated this feature as important or highly important.

Diego M.
Marketing Analyst
Debbie N.
Manager
Reviewers indicate that Blackboard Learn's learning management capabilities are essential for managing course content, assignments, and assessments. They appreciate the logical organization of subjects and the ease of tracking progress. Users find it helpful for managing hectic schedules with clear due dates and deadlines. While some mention the mobile app's clunkiness, they generally find the LMS easy to use and beneficial for both students and faculty. They also value the collaboration between teachers and students in the system. Of the 25 Blackboard Learn users who gave detailed accounts of their use of Learning Management, 100% rated this feature as important or highly important.
See related user reviews
Steven W.
Laboratory Scientist
Erick P.
Teacher
Users report that Blackboard Learn's learner portal provides a personalized interface for accessing course materials, submitting assignments, and viewing grades. They appreciate the ease of navigation and the ability to monitor progress. Reviewers highlight the portal's customizable appearance and the integration of external tools. Some users mention occasional menu overload, but overall, they find the portal effective and efficient for students and teachers. They value the accessibility and organization of information within the portal. Of the 21 Blackboard Learn users who gave detailed accounts of their use of Learner Portal, 95% rated this feature as important or highly important.
See related user reviews
Francis S.
Teacher
Linda B.
teacher
Reviewers highlight Blackboard Learn's tests and assessments capabilities, noting the variety of question types and the ease of creating and administering quizzes and exams. They appreciate capabilities like autograding, Safe Assign for plagiarism detection, and the ability to set deadlines and time limits. However, some users report technical issues, such as the platform freezing during exams. Despite these issues, they find the assessment tools accessible and intuitive, with useful capabilities for both students and educators. Of the 19 Blackboard Learn users who gave detailed accounts of their use of Tests/Assessments, 95% rated this feature as important or highly important.
See related user reviews
Muhammad R.
Dr
Ariya M.
Student
Users find Blackboard Learn's student information and records capabilities valuable for accessing and managing student data. They appreciate the real-time updates of grades and records, allowing for current interaction between professors and students. Reviewers highlight the ease of accessing school records, grades, and progress. Some users mention occasional difficulties in accessing specific records, but overall, they find the system useful for monitoring student performance and keeping all information in one place. Of the 15 Blackboard Learn users who gave detailed accounts of their use of Student Information/Records, 93% rated this feature as important or highly important.
See related user reviews
Mark A.
Adjunct Profesor
Sriram C.
Associate Professor
Reviewers indicate that Blackboard Learn's activity dashboard provides a quick view of recent messages, grades, and feedback. They find it helpful for prioritizing academic tasks and staying updated with course activities. Users appreciate the detailed and customizable dashboard, though some mention initial confusion and the need for guidance. They value the ability to see assignments and progress at a glance, despite occasional issues with outdated information and complexity. Overall, they find the dashboard a useful organizational tool. Of the 15 Blackboard Learn users who gave detailed accounts of their use of Activity Dashboard, 87% rated this feature as important or highly important.

See related user reviews
Michael M.
Director of the Global Stuudio

Eduardo R.
Student
All Blackboard features
Features rating:
Blackboard awards
Blackboard alternatives
Blackboard pricing
Starting from
9500
Per year
User opinions about Blackboard price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Blackboard's price and value, 50% mention it in a positive light.
Users think Blackboard offers a wide range of features, and some say the platform’s free trial is valuable for evaluating its fit, especially for organizations with limited budgets. Some reviewers find the pricing affordable and feel the investment is justified by the functionalities provided. However, many users report that Blackboard is more expensive than competitors, with some indicating that ongoing costs and extra charges for certain features diminish its value for money. Reviewers indicate that the price is a major drawback, especially for institutions outside the USA or those seeking more budget-friendly options.
, and
To see what individual users think of Blackboard's cost and value, check out the review excerpts below.
Blackboard integrations (71)
Integrations rated by users
We looked at 535 user reviews to identify which products are mentioned as Blackboard integrations and how users feel about them.
Integration rating: 4.7 (3)
“Zoom Meetings was one of the two video conferencing platforms used to teach and learn during these online courses. Zoom was casual, simple, and easy to use. Although it was not the preferred platform by professors, it is a popular and easy choice by students.”
Ariya M.
Student
Integration rating: 3.0 (1)
“PanOpto is an important integration, which comes at a hefty additional cost, because it gives student access to customizable audiovisual collections. Why isn't there already an internal video tool to BlackBoard? Institutions should not be levied an additional expense to give students access to instructional video content. ”
Michael M.
Director of the Global Stuudio
Integration rating: 2.0 (1)
“MindTap is an interesting interface, but it offers duplicitous capabilities to that of BlackBoard Learn. It also plays into the for-profit textbook industry that tends to deprive students of already thinly-stretched financial resources. There's also no predicting what instructors and content areas will benefit from this integration, so it's completely asymmetrical in terms of how it will influence student experiences across the board. ”
Michael M.
Director of the Global Stuudio
Integration rating: 4.0 (2)
Integration rating: 4.0 (1)
Blackboard support options
Typical customers
Platforms supported
Support options
Training options
Blackboard FAQs
Blackboard has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Blackboard used for?
Easy, engaging, and accessible, Blackboard Learn has been redesigned in collaboration with educators and is better than ever before. With hundreds of new SaaS based features, a network of over 200 partners, and deep, seamless integrations all designed to work reliably alongside your current technologies, Blackboard Learn is low-maintenance, modern, simple, and focused on improving learner outcomes. See what else is new with Blackboard Learn at Anthology.com/learn.
Q. What languages does Blackboard support?
Blackboard supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, French, German, Hebrew, Italian, Japanese, Korean, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Q. Does Blackboard support mobile devices?
Blackboard supports the following devices:
Android, iPad, iPhone
Q. Does Blackboard offer an API?
No, Blackboard does not have an API available.
Q. What level of support does Blackboard offer?
Blackboard offers the following support options:
Chat, 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum






































