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FollowUp CRM

Free CRM for construction

Table of Contents

Is this product right for your business?

Find out with a

FollowUp CRM - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

FollowUp CRM overview

What is FollowUp CRM?

Followup CRM is a cloud-based construction CRM and sales training system that offers contractors a single and centralized platform from which to streamline sales processes. Incorporating pipeline functionality, Good Practice reports and quotas as well as closing ratios and workflow coordination, Followup CRM aims to provide users with a comprehensive and efficient construction CRM solution.

Key benefits of using FollowUp CRM

Followup CRM includes advanced reporting and analytics technology, enabling users to gain actionable insight into sales performance data.

Users can check the status of follow-ups, estimate due dates and bid dates from the FollowUp Power dashboard, allowing users to prioritize tasks effectively.

Users can track and measure sales process behaviors, helping users understand simply how to reach their sales behavior goals.

Users can set up sales behavior alerts, notifying users instantly to any changes or developments.

Followup CRM tracks what ‘qualified’ bids are in the pipeline from which sales team member, ensuring clear accountability in the sales team.

Starting price

Alternatives

with better value for money

Pros & Cons

Dashboard

Customer Support

Follow-Up Management

Integrations

Staff Management

Features

FollowUp CRM’s user interface

Ease of use rating:

4.5

(228)

FollowUp CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(5)

3-4(84)

5(139)

What do users say about FollowUp CRM?

For that they have a good dashboard but that was it for our uses.

Select to learn more

Who uses FollowUp CRM?

Based on 228 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction

Mechanical or Industrial Engineering

Real Estate

Consumer Services

Others

Use cases

Construction CRM

CRM

Construction

Sales Tracking

Account Management

FollowUp CRM's key features

Most critical features, based on insights from FollowUp CRM users:

Contact management

4.3

(28)

Lead management

4.2

(25)

Scheduling

3.8

(25)

Sales pipeline management

4.3

(17)

CRM

4.6

(16)

Project tracking

4.3

(20)

All FollowUp CRM features

Features rating:

4.2

(228)

Workflow management

4.0

(2)

Reporting/Analytics

3.7

(3)

Interaction tracking

5.0

(2)

Email management

5.0

(1)

Client tracking

4.4

(8)

Calendar management

2.0

(1)

Access controls/permissions

5.0

(1)

Activity dashboard

3.7

(3)

Task management

4.3

(18)

Data import/export

3.5

(8)

Calendar/Reminder system

4.1

(19)

Bid management

4.6

(18)

Forecasting

3.6

(7)

Quotes/Estimates

4.3

(11)

Estimating

5.0

(8)

Contract/License management

3.5

(4)

Sales approval

4.8

(4)

Marketing automation

(0)

Mobile access

(0)

Mobile app

(0)

Onboarding

(0)

Opportunity management

(0)

Progress tracking

(0)

Campaign management

(0)

Project management

(0)

Project scheduling

(0)

Project time tracking

(0)

Projections

(0)

Real-Time data

(0)

Referral tracking

(0)

Reminders

(0)

Reporting & statistics

(0)

Accounting integration

(0)

Sales forecasting

(0)

Sales reports

(0)

Sales trend analysis

(0)

Segmentation

(0)

Subcontractor management

(0)

Buyer management

(0)

Task progress tracking

(0)

Task scheduling

(0)

Territory management

(0)

Third-Party integrations

5.0

(1)

Warranty tracking

(0)

Change order management

(0)

Client management

5.0

(1)

Alerts/Notifications

5.0

(1)

Collaboration tools

(0)

Communication management

(0)

Contact database

4.0

(1)

Customer database

4.4

(5)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Dashboard

(0)

Calendar sync

(0)

Document management

(0)

Document storage

(0)

Drag & drop

(0)

Activity tracking

(0)

Email marketing

(0)

Email templates

(0)

File management

(0)

For aec industry

(0)

For ipad devices

(0)

For startups

(0)

API

(0)

Internal chat integration

(0)

Job costing

(0)

Job scheduling

(0)

Lead capture

(0)

Lead generation

(0)

Lead qualification

(0)

FollowUp CRM alternatives

FollowUp CRM

4.5

(228)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.2

Value for Money

4.4

Customer Support

4.6

JobTread

4.9

(141)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Builder Prime

4.7

(86)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Contractor Foreman

4.5

(800)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

FollowUp CRM pricing

Value for money rating:

4.4

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Enterprise

No pricing info

Features included:

Shared Customers
Advanced Permissions
ERP Integration
Open API

Professional

No pricing info

Features included:

Workflow Automation
Bulk Emails
Sequences
Automated Follow-ups
Zapier Integration

Team

No pricing info

Features included:

Construction CRM
Project Tracking
Standard Reporting
Follow ups and reminders
Digital Bid Calendar
Document Storage
Email Templates
Email Integration

User opinions about FollowUp CRM price and value

Value for money rating:

4.4

(228)

To see what individual users think of FollowUp CRM's price and value, check out the review snippets below.

“Great company because of their follow up with us. They reach out with solutions to issues presented or just follow up on what is needed or if there is more we need from them.”

Daniel S.

Sales

“Our Customer Service rep is awesome. This whole system is super convenient and easy to use.”

Crystal C.

Office manager

FollowUp CRM integrations (23)

Integrations rated by users

We looked at 228 user reviews to identify which products are mentioned as FollowUp CRM integrations and how users feel about them.

Procore

Integration rating: 1.0 (2)

“this is the software that houses bids and portfolio and follow up doesn't integrate well.”

Melanie W.

Project Engineer

Microsoft Outlook

Integration rating: 1.0 (1)

“sync emails and communications, however it would time out a lot and force either one or both programs to close.”

Melanie W.

Project Engineer

FollowUp CRM customer support

What do users say about FollowUp CRM customer support?

Customer support rating:

4.4

We analyzed 21 verified user reviews to identify positive and negative aspects of FollowUp CRM customer support.

Widespread user sentiment highlights fast response times and quick resolution of issues by the support team.

A large number of users praise the support staff for being helpful, approachable, and consistently going above and beyond.

Support options

Phone support

Email/help desk

Chat

Knowledge base

Training options

In person

Documentation

Live online

Videos

Webinars

To see what individual users say about FollowUp CRM's customer support, check out the review snippets below.

“The team at Follow Up is exceptional. Whenever I have an issue my email is responded to to immediately and normally any issue I have is fixed within an hour or less. ”

Tammy H.

Director of Marketing

“I'm told my administrators of the program at my workplace the support has been excellent and FUP service team is great to work with and have open minds to customer input and opinions. ”

Max M.

Special Projects Estimator

“Customer Service has been wonderful and support team has been a blessing and always willing to help with questions.”

Les T.

Admin Assistant