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Infoset
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service platform
Table of Contents
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Infoset - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Infoset overview
What is Infoset?
Infoset is a omnichannel customer service platform.
Infoset allows users to effectively manage all their support and sales channels such as business phones, email, live chat, chatbot, social media from a single platform, makes it easier to scale their business and increase sales.
Starting price
per month
Alternatives
with better value for money
Infoset’s user interface
Infoset reviews
Overall rating
4.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
5
4
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2
1
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Infoset's key features
Most critical features, based on insights from Infoset users:
All Infoset features
Features rating:
Infoset alternatives
Infoset
Starting from
23
/user
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
Freshdesk
Starting from
19
/user
Per month
HelpDesk
Starting from
29
/user
Per month
Infoset pricing
Value for money rating:
Starting from
23
/user
Per month
User opinions about Infoset price and value
Value for money rating:
Infoset support options
Typical customers
Platforms supported
Support options
Training options
Infoset FAQs
Infoset has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does Infoset support mobile devices?
Infoset supports the following devices:
Android, iPhone, iPad
Q. What level of support does Infoset offer?
Infoset offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep), FAQs/Forum