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Kitomba Salon and Spa Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Kitomba is the #1 salon software for high-performing salons.
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Kitomba Salon and Spa Software - 2026 Pricing, Features, Reviews & Alternatives


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Last updated: January 2026
Kitomba Salon and Spa Software overview
What is Kitomba Salon and Spa Software?
Kitomba has been helping salons, spas, and clinics achieve business success for over 20 years. No matter how you define success, Kitomba provides the software, tools, and unbeatable support to help you reach your goals and drive business growth.
Access from anywhere
Kitomba software is installed on your salon, spa, or clinic’s computer, while Kitomba 1 gives you cloud access to essential features and key information from any device. This combination of reliable software and cloud accessibility ensures that you can manage your business effectively. It’s the ideal solution for uninterrupted operations, no matter where you are.
Everything you need
With over 20 years of development, Kitomba is a comprehensive salon and spa management software that allows you to run your business from one software.
Designed for you
We built Kitomba with your specific needs in mind. Our ongoing focus on the hair and beauty industry has driven the development of specialised features for salons, spas, and clinics. These include customisable client cards, digital consultation forms, colour notes, rooms and equipment management, and tracking of concessions—all designed to improve your workflow and enhance the client experience, ultimately leading to greater business success.
Grow your business
Kitomba makes it easy to stay in touch with your clients, build a loyal client base and increase your revenue with Everyday and Campaign Marketing.
Kitomba’s powerful automated marketing tool, Everyday Marketing, lets you effortlessly stay in touch with your clients regularly. Set up personalised and targeted text messages or free emails, then let Everyday Marketing automatically send them to your clients.
With Everyday Marketing, you can:
- Welcome new clients.
- Thank clients for referrals.
- Follow up with clients who haven’t visited for a while.
- Send reminders to clients to rebook.
- Celebrate your clients’ birthdays or special events.
… all automatically so you can focus on other parts of your business.
Integrations with industry solutions
We also integrate with many of your favourite tools.
AI-powered marketing with REACH.ai
Our exclusive integration with REACH.ai uses artificial intelligence (AI) to help automate your client communications and fill your appointment book by sending personalised text and email campaigns automatically.
Accurate colour tracking with Vish
Maximise your colour revenue with our Vish integration for accurate formula tracking and inventory management. Vish uses smart Bluetooth scales and sophisticated algorithms that seamlessly connect to your Kitomba software, reducing waste, streaming operations and boosting revenue by upwards of 40%.
Streamlined accounting with Xero
Kitomba integrates with Xero to help you quickly and accurately send your cash drawer reconciliation to Xero. Once the information is in Xero, you can manage your finances with ease.
Beautiful marketing campaigns with Mailchimp
Kitomba 1 integrates with Mailchimp so you can easily send email campaigns to targeted groups of your clients. Use Kitomba 1’s sophisticated client filters to create a suitable client list, then use Mailchimp’s simple, easy-to-use template and campaign builder to create effective email campaigns.
Simple payments in-store and online with Kitomba Pay
Kitomba Pay is our simple, smart and secure unified payment solution for salons, spas and clinics that provides a seamless payment experience for you and your clients.
Key benefits of using Kitomba Salon and Spa Software
Everything you need:
With many of our staff having worked in the hair and beauty industry before, we’ve designed Kitomba to ensure you have everything you need to run a successful salon, spa or clinic.
Understand your business:
With the most powerful reporting in the industry, Kitomba allows you to look closely at your business, so you know exactly where you stand and where to focus your efforts.
Free, unbeatable support:
We understand you don’t just work 9 to 5 Monday to Friday, so we don’t either. No matter what package of Kitomba you choose, you’ll receive free, unbeatable support via phone, live chat or email—whatever your preference.
Starting price
Alternatives
with better value for money
Pros & Cons

Accessibility
Assistance
Analytics
Affordability
Scheduling
Kitomba Salon and Spa Software’s user interface
Kitomba Salon and Spa Software pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.8
Features
4.2
Ease of use
4.3
Customer support
4.6
Reviews sentiment
What do users say about Kitomba Salon and Spa Software?
Reviewers indicate Kitomba Salon and Spa Software is easy for staff to use, with straightforward appointment booking and reporting tools that help manage daily operations. They find support responsive and helpful, and say the system offers flexible access for different team members, though some mention occasional technical issues and a learning curve for certain features.
Users report that pricing is a concern, especially for small businesses, with high costs for text messaging and monthly fees. They feel reporting is comprehensive but wish for more options and easier navigation. Some mention appointment management could be smoother and more customizable.
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Who uses Kitomba Salon and Spa Software?
Based on 79 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Kitomba Salon and Spa Software's key features
Most critical features, based on insights from Kitomba Salon and Spa Software users:
All Kitomba Salon and Spa Software features
Features rating:
Kitomba Salon and Spa Software alternatives
Kitomba Salon and Spa Software pricing
Value for money rating:
Starting from
No pricing info
User opinions about Kitomba Salon and Spa Software price and value
Value for money rating:
To see what individual users think of Kitomba Salon and Spa Software's price and value, check out the review snippets below.
Laura N.
Salon Support Coordinator
Hannah L.
Salon Owner
Kitomba Salon and Spa Software support options
Typical customers
Platforms supported
Support options
Training options
Kitomba Salon and Spa Software FAQs
Kitomba Salon and Spa Software has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Kitomba Salon and Spa Software?
Kitomba Salon and Spa Software has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Kitomba Salon and Spa Software support?
Kitomba Salon and Spa Software supports the following languages:
English
Q. Does Kitomba Salon and Spa Software offer an API?
No, Kitomba Salon and Spa Software does not have an API available.
Q. What other apps does Kitomba Salon and Spa Software integrate with?
Kitomba Salon and Spa Software integrates with the following applications:
PayPal, Mailchimp, Xero
Q. What level of support does Kitomba Salon and Spa Software offer?
Kitomba Salon and Spa Software offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk







