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Kitomba Salon and Spa Software Logo

Kitomba is the #1 salon software for high-performing salons.

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Kitomba Salon and Spa Software - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Kitomba Salon and Spa Software overview

What is Kitomba Salon and Spa Software?

Kitomba has been helping salons, spas, and clinics achieve business success for over 20 years. No matter how you define success, Kitomba provides the software, tools, and unbeatable support to help you reach your goals and drive business growth.

Access from anywhere

Kitomba software is installed on your salon, spa, or clinic’s computer, while Kitomba 1 gives you cloud access to essential features and key information from any device. This combination of reliable software and cloud accessibility ensures that you can manage your business effectively. It’s the ideal solution for uninterrupted operations, no matter where you are.

Everything you need

With over 20 years of development, Kitomba is a comprehensive salon and spa management software that allows you to run your business from one software.

Designed for you

We built Kitomba with your specific needs in mind. Our ongoing focus on the hair and beauty industry has driven the development of specialised features for salons, spas, and clinics. These include customisable client cards, digital consultation forms, colour notes, rooms and equipment management, and tracking of concessions—all designed to improve your workflow and enhance the client experience, ultimately leading to greater business success.

Grow your business

Kitomba makes it easy to stay in touch with your clients, build a loyal client base and increase your revenue with Everyday and Campaign Marketing.

Kitomba’s powerful automated marketing tool, Everyday Marketing, lets you effortlessly stay in touch with your clients regularly. Set up personalised and targeted text messages or free emails, then let Everyday Marketing automatically send them to your clients.

With Everyday Marketing, you can:

- Welcome new clients.

- Thank clients for referrals.

- Follow up with clients who haven’t visited for a while.

- Send reminders to clients to rebook.

- Celebrate your clients’ birthdays or special events.

… all automatically so you can focus on other parts of your business.

Integrations with industry solutions

We also integrate with many of your favourite tools.

AI-powered marketing with REACH.ai

Our exclusive integration with REACH.ai uses artificial intelligence (AI) to help automate your client communications and fill your appointment book by sending personalised text and email campaigns automatically.

Accurate colour tracking with Vish

Maximise your colour revenue with our Vish integration for accurate formula tracking and inventory management. Vish uses smart Bluetooth scales and sophisticated algorithms that seamlessly connect to your Kitomba software, reducing waste, streaming operations and boosting revenue by upwards of 40%.

Streamlined accounting with Xero

Kitomba integrates with Xero to help you quickly and accurately send your cash drawer reconciliation to Xero. Once the information is in Xero, you can manage your finances with ease.

Beautiful marketing campaigns with Mailchimp

Kitomba 1 integrates with Mailchimp so you can easily send email campaigns to targeted groups of your clients. Use Kitomba 1’s sophisticated client filters to create a suitable client list, then use Mailchimp’s simple, easy-to-use template and campaign builder to create effective email campaigns.

Simple payments in-store and online with Kitomba Pay

Kitomba Pay is our simple, smart and secure unified payment solution for salons, spas and clinics that provides a seamless payment experience for you and your clients.

Key benefits of using Kitomba Salon and Spa Software

Kitomba has been helping salons, spas and clinics achieve success for over 20 years. Our continued focus on the hair and beauty industry has driven the development of specialised features for salons, spas and clinics to streamline their operations and drive business growth and success.

Everything you need:
With many of our staff having worked in the hair and beauty industry before, we’ve designed Kitomba to ensure you have everything you need to run a successful salon, spa or clinic.

Understand your business:
With the most powerful reporting in the industry, Kitomba allows you to look closely at your business, so you know exactly where you stand and where to focus your efforts.


Free, unbeatable support:
We understand you don’t just work 9 to 5 Monday to Friday, so we don’t either. No matter what package of Kitomba you choose, you’ll receive free, unbeatable support via phone, live chat or email—whatever your preference.

Starting price

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Pros & Cons

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Accessibility

Assistance

Analytics

Affordability

Scheduling

Kitomba Salon and Spa Software’s user interface

Ease of use rating:

Kitomba Salon and Spa Software pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(25)
5(49)

What do users say about Kitomba Salon and Spa Software?

Reviewers indicate Kitomba Salon and Spa Software is easy for staff to use, with straightforward appointment booking and reporting tools that help manage daily operations. They find support responsive and helpful, and say the system offers flexible access for different team members, though some mention occasional technical issues and a learning curve for certain features.  

Users report that pricing is a concern, especially for small businesses, with high costs for text messaging and monthly fees. They feel reporting is comprehensive but wish for more options and easier navigation. Some mention appointment management could be smoother and more customizable.

Select to learn more


Who uses Kitomba Salon and Spa Software?

Based on 79 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Retail
Cosmetics
Consumer Services
Others

Use cases

Salon
Appointment Scheduling
Business Management
Scheduling
Spa

Kitomba Salon and Spa Software's key features

Most critical features, based on insights from Kitomba Salon and Spa Software users:

Employee management
Calendar management
Client management
Online booking
Scheduling
Confirmations/Reminders

All Kitomba Salon and Spa Software features

Features rating:

Access controls/permissions
Time & expense tracking
Appointment management
Appointment scheduling
Reporting & statistics
Point of sale (pos)
Online payments
Inventory management
For salons and spas
Client database
Electronic payments
Discount management
CRM
Financial management
Mobile access
Website integration
Calendar sync
Payroll & commissions
Payroll management
Performance metrics
Barcode/Ticket scanning
Purchasing & receiving
Real-time scheduling
Recurring appointments
Referral tracking
Reminders
Automated scheduling
Rescheduling
Resource scheduling
Room booking
Sales reports
SMS marketing
SMS messaging
Task management
Alerts/Notifications
Timesheet management
Training management
Treatment packages
Vendor management
Wait list management
Accounting
Credit card processing
Customer database
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Consent management
Commission management
Email marketing
Email reminders
Employee scheduling
Faculty/Staff management
Client profiles
For medical spas
Gift card management
Group scheduling
Booking management
Loyalty program
Marketing automation
Billing & invoicing
Multi-Location
Before & after pictures
Order management
Payment processing

Kitomba Salon and Spa Software alternatives

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Kitomba Salon and Spa Software pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Kitomba Salon and Spa Software price and value

Value for money rating:

To see what individual users think of Kitomba Salon and Spa Software's price and value, check out the review snippets below.

“She is super delightful and happy to help and answer any questions I have, happy to provide additional training whenever required, she is just wonderful.”
LN

Laura N.

Salon Support Coordinator

“The time it frees up it amazing, it offers great reports and a wide range that are extremely useful for any aspect of your business, we love it and wouldnt change it.”
HL

Hannah L.

Salon Owner

Kitomba Salon and Spa Software integrations (3)

Top integrations

Kitomba Salon and Spa Software support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
Email/Help Desk

Training options

Webinars
Live Online
Documentation
Videos

Kitomba Salon and Spa Software FAQs

Q. What type of pricing plans does Kitomba Salon and Spa Software offer?

Kitomba Salon and Spa Software has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Kitomba Salon and Spa Software?

Kitomba Salon and Spa Software has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Kitomba Salon and Spa Software support?

Kitomba Salon and Spa Software supports the following languages:
English


Q. Does Kitomba Salon and Spa Software offer an API?

No, Kitomba Salon and Spa Software does not have an API available.


Q. What other apps does Kitomba Salon and Spa Software integrate with?

Kitomba Salon and Spa Software integrates with the following applications:
PayPal, Mailchimp, Xero


Q. What level of support does Kitomba Salon and Spa Software offer?

Kitomba Salon and Spa Software offers the following support options:
Chat, Phone Support, Knowledge Base, Email/Help Desk

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