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Little Hotelier
5
117
4
46
3
22
2
16
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Little Hotelier is the all-in-one software for small hotels
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Little Hotelier - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Little Hotelier overview

Based on 220 verified user reviews
What is Little Hotelier?
By industry, Little Hotelier reviewers are most commonly professionals in hospitality (86%). The most frequent use case for Little Hotelier cited by reviewers is reservations (42% of reviewers).
What do users say about Little Hotelier pricing?
Most reviewers indicate that Little Hotelier provides good value for money due to its affordability, competitive pricing, and included features. Some users say it is not the cheapest, and some reviewers feel costs can rise, especially internationally.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
User Interface
Small Hotels
Customer Support
Booking Room
Reservation
Slow and clunky performance
Little Hotelier’s user interface
Little Hotelier review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.9
Features
3.8
Ease of use
4.1
Customer support
3.9
Reviews sentiment
What do users say about Little Hotelier?
Users say Little Hotelier is easy to use, with a simple interface and features that help small hotels manage reservations, pricing, and availability across multiple channels. They appreciate its ability to streamline daily operations, centralize bookings, and reduce double-bookings, making it suitable for small accommodation businesses and those new to hotel management. They find setup manageable and value the time saved on administrative tasks.
Reviewers report frustrations with customer support, describing slow response times, limited availability, and inconsistent service quality. They mention issues with customization, group bookings, and integration, and feel some features are basic or inflexible for growing needs.
Select to learn more
Who uses Little Hotelier?
Based on 220 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Little Hotelier's key features
Most critical features, based on insights from Little Hotelier users:
All Little Hotelier features
Features rating:
Little Hotelier alternatives
Little Hotelier pricing
Pricing plans
Pricing details:
User opinions about Little Hotelier price and value
Value for money rating:
Of 28 reviews that provide robust commentary on Little Hotelier's price and value, mention it in a positive light.
Most reviewers indicate that Little Hotelier offers good value for money, highlighting its affordability, competitive pricing, and inclusion of useful features like SiteMinder integration and a mobile app at no extra cost. They appreciate the ease of use and the ability to manage availability and pricing across multiple OTAs efficiently. Some users say the product is not the cheapest but still cost-effective compared to alternatives. However, some reviewers feel the software can be relatively expensive, especially for international users or those needing multiple currencies, and they mention concerns about rising prices.
, and
Little Hotelier integrations (5)
Integrations rated by users
We looked at 220 user reviews to identify which products are mentioned as Little Hotelier integrations and how users feel about them.
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
“I use ChargeAutomation together with Hostaway to securely automate payment processing, security deposits, and guest verification workflows. The integration allows smooth transaction handling and reduces manual follow-up.”
“Integration with ChargeAutomation is important because it automates guest payments and deposits, reduces manual work, and pairs well with Hostfully’s free virtual guides for convenience.”
Zinni G.
General Manager
Other top integrations
Little Hotelier customer support
What do users say about Little Hotelier customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Little Hotelier customer support.
Widely noted by reviewers, Little Hotelier’s support team is friendly, patient, and often resolves issues quickly.
A portion of users highlight the ease of contacting support via chat or phone, with prompt and effective responses.
Multiple users appreciate the availability of support and the helpfulness during onboarding and technical issues.
A limited number of users report slow response times, untrained staff, and difficulty reaching support, especially on weekends.
Support options
Training options
To see what individual users say about Little Hotelier's customer support, check out the review snippets below.
“Prince on the customer service chat responded quickly and knew exactly how to help.”
Makenna S.
Assistant
“Their customer service is excellent and they are very helpful in helping when I have an issue and extremely patient and polite.”
Melanie B.
OWNER
Little Hotelier FAQs
Little Hotelier has the following typical customers:
Small Business, Freelancers
These products have better value for money
Q. What is Little Hotelier used for?
We make it easy to run your small hotel, with mighty easy hotel software that lets you do more. That’s right. With us, you get a neat little package that helps you do all the things the big properties do, but in your own, uniquely-small way. Little Hotelier voted #2🥈Hotel Management System in HotelTechReport awards 2025. Our all-in-one hotel management system has been designed specially for small accommodation providers. It includes: • An easy-to-use front desk system, to keep your property in order • A commission-free booking engine for your hotel website, to clinch direct bookings • A great channel manager, to get your property on to OTAs • A website builder, so you can jazz yours up or start from scratch • Reporting and insights, to help you make the best choices • Built-in payments, so you can save up to four minutes per booking • The ability to list on metasearch sites, like Google Hotel Ads. Plus, our system is available as a mobile app, so you can manage your property from anywhere, and never miss a beat when it comes to delighting your guests with extraordinary experiences and memorable stays.
Q. Does Little Hotelier support mobile devices?
Little Hotelier supports the following devices:
iPhone, Android, iPad
Q. What level of support does Little Hotelier offer?
Little Hotelier offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
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