Fresha - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Fresha's appointment scheduling capabilities. They find it easy to use, quick, and efficient, with the ability to tailor-make treatments and pricing structures. Users report that it reduces unnecessary communication and helps manage their schedules effectively. However, some mention it can be cumbersome and better suited for use on iPads or laptops. They highlight the seamless integration with the client database and the convenience it offers for both clients and business owners. Of the 17 Fresha users who gave detailed accounts of their use of Appointment Scheduling, 100% rated this feature as important or highly important.

Users find Fresha's online booking system valuable for its ease of use and time-saving benefits. They report that it allows clients to book appointments independently, freeing up their time. Reviewers appreciate the system's user-friendliness, seamless integration with websites, and the added security of requiring a card on file. Some users mention the desire for more control over bookings and the ability to charge clients in advance. Overall, they feel it simplifies the booking process and enhances client satisfaction. Of the 32 Fresha users who gave detailed accounts of their use of Online Booking, 97% rated this feature as important or highly important.

Reviewers highlight the importance of Fresha's confirmations and reminders. They find these notifications helpful in reducing no-shows and ensuring clients remember their appointments. Users appreciate the customizable options for SMS and email reminders, noting that it saves them time and minimizes cancellations. Some mention that the reminders can feel impersonal, but overall, they value the automation and consistency provided by this capability. They report that it helps keep their schedules organized and clients informed. Of the 27 Fresha users who gave detailed accounts of their use of Confirmations/Reminders, 96% rated this feature as important or highly important.

Users report that Fresha's client database is easy to use, secure, and comprehensive. They appreciate the ability to store detailed client information, including contact details and service history. Reviewers find it helpful for marketing and maintaining client relationships. Some users wish for additional capabilities like the ability to upload files or more service variety. Overall, they feel the client database is a valuable tool for managing client information and enhancing their business operations. Of the 15 Fresha users who gave detailed accounts of their use of Client Database, 87% rated this feature as important or highly important.