Storeganise Reviews

It's well adapted to the German market - it is fully translated, is GDPR (DSGVO)-compliant, and connects with DATEV through a partner. The built-in customer portal saves a lot of development my client would have had with other solutions. The full API with webhooks makes integration with other solutions straightforward.

Initially, several must-have features for the German market were missing. Storeganise implemented them one after the other as promised though.

Thanks for the review! We are very committed to our clients in the German market and across the world. We'll continue to work on building in more great functionality localised for each market.

We wanted to implement valet and self-storage simultaneously but had issues finding an integrated software solution - that is until we met up with Storeganise. We're now able to offer both services in one easy-to-use software. We wanted a software provider that was more in touch with our needs and the changing market. We found this in Storeganise. From the beginning, until now, they are always eager to know whether their software caters to our daily needs. Whenever there is room for improvement they will add it to their next software update. The auto payment function that they offer is a value-added service making payments and collections easier for our clients and our team, respectively.

No real cons as we're able to constantly communicate with the Storeganise team on making improvements for the users.

Thanks for the review Craig! Pleasure working with you guys and we'll continue to build in new awesome features to help you automate more of your business :)

it was the most user friendly option that we looked at, and the pricing structure was the best for our needs.

I have had challenges applying credits to customer accounts, but the support team has been helpful in resolving these issues.

Thank you for the review! We continue to work on new functionality each quarter so more great stuff coming soon!

Well defined workflows and ability to manage all aspects of the process in a collaborative manner

Customer interface still needs to grow a bit in graphical sophistication and usability

Hi Jeremy Thanks for the review. The customer portal has just been updated to a totally new interface with loads of new functionality. The new portal is already generating increased conversion rates and further automation for many businesses and we are confident it will do the same for you guys too!

Very easy to use both front and back end! faboulus work there.Great support team, from every person that I have worked with.

There are very few options to manage promotions in valet storage.

Order flow, booking process and user management are the most useful elements of the software. Students can be a challenging market to service from a customer service perspective, and Storeganise has proved a valuable solution in order to improve our ability to manage our service efficiently. In addition, the ease of taking payments through the platform reduced our bad debts and the time it took customers...

Read more

One feature missing is the ability to capture e-signatures on valet orders when collections and deliveries take place. This feature would help greatly with our compliance and transparency requirements when collecting. As a seasonal business, it would also help if we could delete items that were previously assigned to a customer but remain on the system.

Thanks for the review Alastair! We have e-signing functionality for self storage and we are looking at adding that for valet storage too in the future.

A web-based solution in itself has made managing operations much more flexible, and Storeganise also makes managing workflows and customer communications much easier with automated emails and payments available with customization options.

Integration revealed a few operational issues that could be easily worked around or the team provided a hot-fix within the day.

Thanks very much for the kind words! It is a pleasure to be working with you and supporting your business.

Storeganise is the perfect fit for our business. The ability to customize the markets to match our needs increases efficiency tremendously. Storeganise provides organization that eliminates human error and provides a security for both the client and our business. What I appreciate most is the quick responses from the Storeganise team when I have a question or need assistance updating a market. Their team is responsive and willing to work through unique situations to figure out how best to utilize the software to it's best potential.

Most of my concerns along the way have been resolved with various software updates.

Thank you for the awesome review Amanda! Always a pleasure working with you and the team :)

We searched everywhere to find a solution to fulfill our consumer storage and delivery business. Luckily, we found Storeganise and have been very happy for several years. Storeganise's ease of use and ease of implementation is hard to beat. The customer support has also been top notch.

The mobile interface could be better. It would be nice to have an actual iphone app available.

Thank you very much for the review Kevin! Been a pleasure working with you and your team over these past few years. Our Customer Portal is actually about to be updated with a whole new interface - stay tuned!

Ease of use and ability to have everything we need to manage our business in one place.

Updates that may or may not work best for our workplace but we work with storeganise team to resolve these issues.

Thanks for the awesome review Stephanie! Been great working with you these past few years and looking forward to the next few!

Das Backend ist umfassend und tut was es soll. Die grundlegenden Funktionen sind alle dort, für einen automatischen Online Shop im Bereich Self Storage.

Das Frontend sowie der Kündigungsprozess können noch ausgebaut werden.

Nos permitio pasar todo lo que teniamos a mano y excel al sistema con mucha facilidad.

Como todo software comprado, no hay mucha posibilidad de personalizacion.

Thanks for the great review! It has been awesome working together with you these past few years. We are constantly working to improve the level of customisations we can support and have some exciting updates around this coming out very shortly!

Die Software ist sehr übersichtlich & zuverlässig. Sie vereint fast alle betrieblich notwendigen Aspekte: Buchungsplattform, Websiteintegration, Rechnungsstellung, Schnittstellen zu Zahlungsdienstleistern und Access Control Systemen. Dazu ist der deutschsprachige Service durch die Karibu GmbH super: extrem kompetent und schnell, das kenne ich sonst so nicht.

Eine richtige Handy-App wäre noch eine tolle Ergänzung, obwohl die Website schon sehr gut auf dem Telefon funktioniert.

Thanks for the great review! We are happy to hear that you are enjoying using Storeganise. We continue to build and add new features on a regular basis and we will take into account your wishes for a mobile app in the future. Cheers!

Storeganise is streamlined to make booking orders, billing and payments easy for the customer and internal users. As an owner, I love that everything I need is under one platform, CRM, orders, inventory, billing, website management. It is affordable and the team is always available to help troubleshoot any problems that arise.

We do not have any complaints; we love the platform and the ease of working in it on a daily basis

Thanks for the great review Ali! We are here to help :)

we like storeganise's reporting and online payment.

template of interface could be improved

Thank you very much. It is wonderful to be supporting Store Friendly as one of the leading self storage companies in Asia!

Very intuitive and easy to use - both as an admin and for drivers and other users. Good support from Storeganise and good cooperation when developing new customer-specific functions.

Some features are missing and the booking flow for the customer could be a bit more simple.

Thanks for taking the time to write a review! Glad you are happy with Storeganise. Our customer booking process is getting a big improvement with our new Customer Portal which we are rolling out now :)

The ease of use and the automations save us so much time. We research other software products before finding Storeganise, and Storeganise is hands down the best option.

It would be awesome if Storeganise were to partner with an insurance company to provide month-by-month renters insurance.

Thanks for the awesome review! Glad you are enjoying Storeganise. We are always to expand our integrations and are looking at insurance service integrations to add in the near future :)

Sehr gute support, großer Funktionsumfang ohne "aufgebläht" zu sein.

Die Statistik Funktionen könnten noch intuitiver sein.