App comparison
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Arena
5
14
4
6
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Group Live Chat Platform
Last updated: September 2026
Arena Alternatives & Competitors (2026)
Top 5 free alternatives
LiveAgent
Cloud-based customer service platform for all sizes
0.3
Value for money
Starting price
0.3
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
App Notifications
N/A
Lucky Orange
All-in-one conversion optimization suite for website owners
0.3
Value for money
Starting price
0.3
Functionality
Autoresponders
5/5
Access Controls/Permissions
4.8/5
Activity Tracking
4.7/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
App Notifications
N/A
Birdeye
Cloud-based agentic marketing for multi-location brands
0.2
Value for money
No pricing info
Starting price
0.3
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
API
N/A
Zoho CRM
Customer relationship management solution
Value for money
Starting price
Functionality
Activity Dashboard
4.6/5
Access Controls/Permissions
4.4/5
Alerts/Escalation
4.4/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
API
N/A
0.3
Value for money
Starting price
0.3
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
Activity Dashboard
N/A
0.2
Value for money
No pricing info
Starting price
Functionality
Chat/Messaging
4.7/5
Customer History
4.5/5
Live Chat
4.5/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
Access Controls/Permissions
N/A
0.2
Value for money
Starting price
Functionality
Activity/News Feed
4.7/5
Access Controls/Permissions
4.5/5
Activity Dashboard
4.4/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
App Notifications
N/A
0.1
Value for money
Starting price
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
App Notifications
N/A
0.2
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
API
N/A
0.3
Value for money
Starting price
0.2
Functionality
Automated Responses
5/5
Autoresponders
4.7/5
Campaign Scheduling
4.6/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
Activity Tracking
N/A
Value for money
No pricing info
Starting price
0.1
Functionality
Activity Dashboard
5/5
Alerts/Notifications
4.8/5
Access Controls/Permissions
4.3/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
API
N/A
0.4
Value for money
Starting price
0.3
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
App Notifications
N/A
0.1
Value for money
Starting price
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
API
N/A
0.4
Value for money
No pricing info
Starting price
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.4/5
A/B Testing
4.1/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
App Notifications
N/A
0.1
Value for money
Starting price
0.1
Functionality
Activity Dashboard
4.7/5
Activity Tracking
4.6/5
Alerts/Notifications
4.5/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
Access Controls/Permissions
N/A
Value for money
Starting price
0.2
Functionality
Chat/Messaging
4.6/5
Activity Dashboard
4.6/5
Autoresponders
4.4/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
Access Controls/Permissions
N/A
0.1
Value for money
No pricing info
Starting price
0.3
Functionality
A/B Testing
4.6/5
Activity Dashboard
4/5
2-Way Messaging
N/A
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
API
N/A
0.1
Value for money
No pricing info
Starting price
0.1
Functionality
Activity Dashboard
5/5
Automated Publishing
4.7/5
Approval Process Control
4.5/5
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
App Notifications
N/A
0.4
Value for money
No pricing info
Starting price
Functionality
Activity Tracking
4/5
Advocate Management
4/5
A/B Testing
N/A
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
API
N/A
0.4
Value for money
No pricing info
Starting price
Functionality
API
5/5
Abandoned Cart Saver
N/A
A/B Testing
N/A
Top Features
Activity Dashboard
4/5
Activity Tracking
4/5
Access Controls/Permissions
N/A