App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
ChatWerk
5
22
4
18
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Chat channel unification tool
Last updated: September 2026
ChatWerk Alternatives & Competitors (2026)
LiveAgent
Cloud-based customer service platform for all sizes
0.2
Value for money
Starting price
0.6
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
Slack
A single place for team communication and workflows
0.2
Value for money
Starting price
0.6
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
CTM
Conversation analytics for marketing attribution
0.1
Value for money
Starting price
0.6
Functionality
Alerts/Notifications
4.9/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
3CX
Web & mobile-based (Android, iOS) communications system.
0.1
Value for money
Starting price
0.4
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
Bitrix24
Cloud & on-premises workspace for all business sizes
0.2
Value for money
Starting price
0.3
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
Weave
Customer communication and appointment scheduling solution
0.3
Value for money
Starting price
0.3
Functionality
Activity Dashboard
4.4/5
Appointment Management
4.4/5
Activity Tracking
4.4/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
Dialpad
The AI-native platform where conversations become action.
0.3
Value for money
Starting price
0.2
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.1
Value for money
Starting price
0.6
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.3
Value for money
Starting price
0.4
Functionality
Alerts/Escalation
4.5/5
Activity Tracking
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.3
Value for money
Starting price
0.7
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.1
Value for money
Starting price
0.4
Functionality
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
Value for money
No pricing info
Starting price
0.2
Functionality
Access Controls/Permissions
4.8/5
Alerts/Notifications
4.6/5
Audio Calls
4/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.2
Value for money
Starting price
0.5
Functionality
Calendar Management
5/5
API
4.5/5
Batch Communications
4.5/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.2
Value for money
Starting price
0.4
Functionality
API
5/5
Business Process Automation
5/5
Calendar Management
4.7/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
Value for money
Starting price
0.3
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.3/5
Alerts/Notifications
4.2/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.5
Value for money
Starting price
0.8
Functionality
Interaction Tracking
5/5
Chat/Messaging
5/5
Customizable Branding
4.9/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.2
Value for money
No pricing info
Starting price
0.6
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
API
5/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.4
Value for money
Starting price
0.9
Functionality
Activity Dashboard
5/5
Automatic Call Distribution
5/5
Alerts/Notifications
3/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5
0.9
Value for money
Starting price
0.8
Functionality
Automated Routing
4.5/5
Agent Interface
4/5
API
3/5
Top Features
Group Messaging
5/5
Multi-Channel Communication
5/5
Chat/Messaging
4.6/5