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Emotive
5
76
4
14
3
3
2
0
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Texting that's human, at any scale.
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Emotive - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Emotive overview
What is Emotive?
Emotive is a SMS marketing software platform that provides text messaging services to ecommerce brands. Emotive's SMS marketing software is designed to help ecommerce brands scale revenue through SMS marketing campaigns and first-party data attribution.
The Emotive platform offers four products in one platform built to increase revenue for ecommerce stores. Emotive SMS allows brands to scale two-way SMS conversations to increase conversion rates. Emotive Attribution provides first-party attribution to determine which marketing channels are driving sales after the iOS 14 update. Creative Hub gives actionable insights to improve collaboration between media buyers, marketing strategists, and creative teams. Emotive Pixel helps brands get more revenue from email and SMS marketing campaigns by providing better matching for anonymous visitors.
Emotive integrates with major ecommerce platforms like Shopify, Shopify Plus, Magento, BigCommerce, and WooCommerce. Emotive also integrates with various marketing, customer service, and other applications to enable data sharing across channels. Over one thousand ecommerce brands use Emotive, which provides an average 27x ROI on SMS marketing spend. Emotive offers a 5x ROI guarantee on SMS spend for qualified brands.
Emotive provides resources to help brands succeed with SMS marketing, including SMS marketing checklists, customer stories, a partner program, a resource hub, blog, SMS template library, careers page, customer success program, and live events. Emotive's platform and resources are designed to help ecommerce brands cut costs, win more revenue, and grow their business through SMS marketing, advertising, and first-party attribution software.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
SMS Marketing
Campaign Management
Email Sending
Emotive pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about Emotive?
emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process.
Select to learn more
Who uses Emotive?
Based on 106 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Emotive's key features
Most critical features, based on insights from Emotive users:
All Emotive features
Features rating:
Emotive alternatives
Emotive
Starting from
No pricing info
Project Broadcast
Starting from
7
Per month
SlickText
Starting from
29
Per month
Omnisend
Starting from
16
Per month
Emotive pricing
Value for money rating:
Starting from
No pricing info
User opinions about Emotive price and value
Value for money rating:
To see what individual users think of Emotive's price and value, check out the review snippets below.
Trevor A.
Owner
Matt S.
President and CEO
Emotive integrations (11)
Integrations rated by users
We looked at 106 user reviews to identify which products are mentioned as Emotive integrations and how users feel about them.
Integration rating: 5.0 (9)
“This is what we use for our front end”
Alex W.
Founder
Integration rating: 4.8 (7)
“its a rival product we just are looking at moving away”
Robert W.
Head of eCommerce
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Allows for adding customers to Omnisend segments based on positive/negative communications in Gorgias.”
Frank A.
Head of Digital
Other top integrations
Emotive customer support
What do users say about Emotive customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Emotive customer support.
Widespread user sentiment highlights Emotive's responsive and knowledgeable support team, making onboarding and setup smooth.
Frequently reported by users, dedicated customer success managers and copywriters offer tailored assistance and proactive guidance.
A significant portion of users appreciate the ease of contacting support via calls or email, with quick, helpful responses to questions.
Broad user base notes that Emotive's support reduces workload, allowing teams to focus on business decisions and growth.
Support options
Training options
To see what individual users say about Emotive's customer support, check out the review snippets below.
“The best part of Emotive is their team - they are always there for you to call on for text copy help and platform help.”
Laura M.
Strategy Director
“The platform is very easy to use once the customer support walks you through and thoroughly explains each function.”
Carol N.
Dir of Op
“We had a negative experience to start as the app needs support in terms of new customers and constantly growing a phone list.”
Ioana S.
Marketing Coordinator
Emotive FAQs
Q. What level of support does Emotive offer?
Emotive offers the following support options:
Knowledge Base, 24/7 (Live rep), Email/Help Desk, Phone Support
