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Unified Communications as a Service (UCaaS)
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based IP phone with unified communication features
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Unified Communications as a Service (UCaaS) - 2026 Pricing, Features, Reviews & Alternatives
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Unified Communications as a Service (UCaaS) overview
What is Unified Communications as a Service (UCaaS)?
Evolve IP offers cloud-based IP phone systems and hosted PBX that allows users to communicate from any location at predictable monthly subscription fees. The solution offers a web-based OSSmosis portal through which end users can control voicemail, telephony and conferencing functions. The portal has separate login options for administrator and individual users that allow IT administrators to control the phone systems across an organization.
Evolve IP phone system offers multiple features that include caller ID, corporate/group directory search, call forwarding, voicemail, call barge, selective call acceptance/ rejection and so on. The call forward option permits a user to redirect calls to another destination in many circumstances such as when the line is busy, a call is not answered or the PBX platform is not reachable. The solution also allows users to have both international and domestic inbound telephone numbers for receiving calls. Further, it has an intercom facility that enables users within the organization to communicate with each other via their speakerphones.
Evolve IP offers some additional unified communication services that include audio conferencing, call recording, inbound fax messaging and transcription of the audio message. The solution offers integration with various third party providers such as ConnectWise, Maximizer CRM, Netsuite, Salesforce, SalesLogix, Sugar CRM, Xing and so on.
Key benefits of using Unified Communications as a Service (UCaaS)
? The solution offers built-in features for business continuity and disaster recovery which allows businesses to run unaffected in difficult circumstances.
? Evolve IP is scalable as it allows businesses to add services or users on a requirement basis and offers the continuous support of PBX professionals.
? The solution has the capability to reduce the monthly communication expenses of businesses through free in-network calling.
? Our team of network and security professionals monitors and manages your services 24×7.
Starting price
Alternatives
with better value for money
Unified Communications as a Service (UCaaS)’s user interface
Unified Communications as a Service (UCaaS) pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.3
Ease of use
4.3
Customer support
4.3
Reviews sentiment
What do users say about Unified Communications as a Service (UCaaS)?
Reviewers indicate that Unified Communications as a Service (UCaaS) offers responsive and knowledgeable customer support, which they find helpful during implementation and ongoing use. They appreciate quick responses, effective assistance, and regular training sessions, saying these factors make it easier to resolve issues and manage the system. They value the flexibility and scalability the service provides for their organizations.
Some say they encounter occasional challenges, such as inconsistent support experiences, bugs, or hardware issues. They mention that certain administrative tasks require contacting support, and a few feel the cost is high for small businesses. They note improvements in support quality over time.
Who uses Unified Communications as a Service (UCaaS)?
Based on 49 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Unified Communications as a Service (UCaaS)'s key features
Most critical features, based on insights from Unified Communications as a Service (UCaaS) users:
All Unified Communications as a Service (UCaaS) features
Features rating:
Unified Communications as a Service (UCaaS) alternatives
Unified Communications as a Service (UCaaS)
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5.57
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Unified Communications as a Service (UCaaS) pricing
Pricing plans
Pricing details:
User opinions about Unified Communications as a Service (UCaaS) price and value
Value for money rating:
To see what individual users think of Unified Communications as a Service (UCaaS)'s price and value, check out the review snippets below.
Erwin B.
Desktop Support Specialist
T Q.
Sr. Telecom Engineer
Unified Communications as a Service (UCaaS) integrations (9)
Integrations rated by users
We looked at 49 user reviews to identify which products are mentioned as Unified Communications as a Service (UCaaS) integrations and how users feel about them.
Integration rating: 4.0 (1)
Other top integrations
Unified Communications as a Service (UCaaS) support options
Typical customers
Platforms supported
Support options
Training options
Unified Communications as a Service (UCaaS) FAQs
Unified Communications as a Service (UCaaS) has the following pricing plans:
Starting from: $7.48
These products have better value for money
Q. Who are the typical users of Unified Communications as a Service (UCaaS)?
Unified Communications as a Service (UCaaS) has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Unified Communications as a Service (UCaaS) support?
Unified Communications as a Service (UCaaS) supports the following languages:
English
Q. Does Unified Communications as a Service (UCaaS) support mobile devices?
Unified Communications as a Service (UCaaS) supports the following devices:
Android, iPad, iPhone
Q. Does Unified Communications as a Service (UCaaS) offer an API?
Yes, Unified Communications as a Service (UCaaS) has an API available for use.
Q. What other apps does Unified Communications as a Service (UCaaS) integrate with?
Unified Communications as a Service (UCaaS) integrates with the following applications:
Sage CRM, Act!, NetSuite, Salesforce Sales Cloud, SugarCRM, Google Contacts, Microsoft 365, Zendesk Suite
Q. What level of support does Unified Communications as a Service (UCaaS) offer?
Unified Communications as a Service (UCaaS) offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base