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eyeson

Video meeting & collaboration experience for teams

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eyeson Reviews

User ratings

Overall rating

4.4

/5

21
90%
positive reviews
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.5/10

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Pros and cons

Pros

Cons

This is a great option for your contact center to use to connect with your customers. If you need an option to allow your agents or your customers to share their screen, this works great.
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Josh D.

I find it easy to use, reliable and my clients like it too so it provides my business what I need.

MQ

Mark Q.

Unless your customers all have Zoom installed, this is a great option. You don't need to download anything to join and do a screen share.
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Josh D.

Just as if you were there. I have seen other programs with a delay, however this seems to be more of a delay than the others with the same features.

ED

Earnestine D.

During the call we can chat with the client, exchange links etc. The downside is that this system has no automated e-mail to the client with a chat transcript.

CD

Chris D.

Sign up landing page could be more convenient and more descriptive. No other cons I have come across.

ST

Syed T.

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21 reviews

Recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy for your agents and customers

Reviewed a year ago

EyesOn allows us to quickly and easily connect with our customers to have them share their screen with us.

Pros

This is a great option for your contact center to use to connect with your customers. If you need an option to allow your agents or your customers to share their screen, this works great. It's much easier for customers to use over something like Zoom. Unless your customers all have Zoom installed, this is a great option. You don't need to download anything to join and do a screen share. It's simple and 100% browser-based.

Cons

You can have up to 100 people on at once but only 9 can be on camera. This isn't a big deal at all for us but something to be aware of.

Vendor response

Thanks for the awesome review, Josh! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Cheers! -Tom

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A good video conferencing tool that still needs a few features

Reviewed a year ago

EyesOn offers the possibility to connect with people via video conference without them having to install any software or app. In addition, the meetings are stable even with poor connections and we are constantly working on the software. In addition, EyesOn is a European solution that works according to European data protection law and is therefore significantly more legally secure for business use than is the case with various US solutions.

Pros

I like EyesOn very much for several reasons. The first is easy access to this platform. Users do not need to download software to use it, the tool runs directly in the browser. There is a high degree of compatibility. All browsers are supported so that really every user can participate. Another strength of EyesOn for me is the low bandwidth requirement. Less than 2 megabits per second are only necessary...

Cons

For many users, EyesOn is a bit confusing at first. On the one hand, this has to do with the seemingly inverted image and the slight delay in one's own image for three or more people. Due to the single-stream technology used, you can see yourself delayed by about half a second in a video conference. It is also a pity that the rights management is still very limited in some places. For example, each...

This review was translated from German. Read original review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not stable, failures

Reviewed a year ago

Good functions if it was stable. 80% of meetings are unstable. Therefore strongly discouraged.

Pros

Lifetime license that was on offer. Features like everyone else.

Cons

What use is tool software if all participants are kicked out every few minutes and the meeting degenerates into a disco / reconnect event.

This review was translated from German. Read original review

Vendor response

We are sorry that your experience didn't quite match your expectations. As eyeson depends on open standards (e.g. WebRTC) we are investigating your issue with our CSM-Team. We value our customers' opinions and would like to thank you for bringing this to our attention. -Tom

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Probably the easiest and fastest way to hop onto a video conference

Reviewed 5 years ago

Fast video conferencing.

Pros

It's just one click and you are ready to roll. That's really convenient! Skype takes minutes to start, update, initialise, find the right contact with his right profile,... It is not possible to start spontaneous Google Hangouts sessions... eyeson is nowadays really the tool I choose to use for video conferencing!

Cons

Think does guys are doing a great job. The more people use the software the more easy it will be to get people hop onto a call without having to tell them what eyeson is.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good system, very user friendly,

Reviewed a year ago

It's very user friendly, works on most platforms and devices so the threshold for prospects and clients to use the system is almost nonexistent

Pros

This system does not require the prospect or client to download or install anything, and it works on most devices and platforms

Cons

During the call we can chat with the client, exchange links etc. The downside is that this system has no automated e-mail to the client with a chat transcript.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Smoothly working, eas to use and efficient communication tool

Reviewed 5 years ago
Pros

Super easy to set up video meetings with people from anywhere around the globe (no software, just in the browser). Perfect audio and video quality. Nice extra features (chat, screencast)

Cons

nothing really

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome HD video conferencing solution, runs pretty much everywhere & unifies a lot of tools for us!

Reviewed 5 years ago

Higher productivity, unified our video conferencing, online meetings and workshops via eyeson

Pros

Also works with Slack and Dropbox, which is really important for me as I do most work in collaborations with other co-workers.

Cons

I gave only four stars for costumer support, but actually I didn't need it so far. So on that is good news, but at the same time I can't give a qualified answer on that.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent video conferencing

Reviewed 5 years ago

Ability to have a voice or video conference and share my screen as well. There is a Forever Free service and a Premium service that adds LiveStream, multiple integrations and site personalisation.

Pros

Easy to use. Provides HD quality video conferencing. Has ability to set up Meeting Rooms that you can share with groups of contacts. Includes Recording facility for future playback. Supports up to 9 video and 100 viewers and can also live stream on YouTube. You can share your screen and/ or presentation. It's also integrated with a number of other applications that I use such as Slack.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Crystal clear video conferencing

Reviewed 5 years ago

Faster, easier, and more pleasant video conferences.

Pros

1) The video quality is extremely high! 2) Video conferencing with multiple people in different locations (e.g. 5 or 6 participants) works very well, much better than everything else I have used. 3) Easy to invite and join people who have never used eyeson before. You can invite someone to join you in an eyeson meeting and they do not need to install anything or create an account. Much faster and less confusing for inviting people to conferences.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, no installation fuzz

Reviewed 5 years ago
Pros

Very easy to invite new users and members of the team to this conferencing software, no installation fuzz. Good quality of video and audio. Will replace our current setup of skype videocalls, good acceptance by users.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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have used it since the start. It's the best video collaboration tool I have seen so far!

Reviewed 5 years ago
Pros

HD Quality, easy to use, Recording, single sign in for more systems (slack, dropbox, etc.), team room ability, no sw installation needed, and many more

Cons

sign up landing page could be more convenient and more descriptive. no other cons I have come across

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great! A state-of-the-art conferencing tool.

Reviewed 5 years ago

saves time

Pros

Intuitive and userfriendly. Great quality. To be used with any device (mobile or PC). No SW installation needed, comes along with a lot of extras, like chat etc.

Cons

Not so many cons from my side. I believe that this tool is going to find its way into many companies worldwide, hope it will set a new standard in communication.

Overall Rating
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  • Ease of use
  • Features
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The solution I have been looking for

Reviewed 4 years ago
Pros

I was initially attracted by screen sharing and the ability to record meetings, which I need for my Quality Management System. I find it easy to use, reliable and my clients like it too so it provides my business what I need.

Cons

I am still exploring functionality but would probably like to see stronger scheduling and/ or integration with other collaboration tools. It may have these, but I have just not fully explored it yet.

Overall Rating
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  • Ease of use
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The first time I used it was easy to use.

Reviewed 5 years ago
Pros

So far it has something for all budgets. If your budget is tight eyeon can accommodate budgets from small to large. It can accommodate multiple users with several categories.

Cons

It seems to have a delay. I would like to see less of a delay. More real-time streaming. Just as if you were there. I have seen other programs with a delay, however this seems to be more of a delay than the others with the same features.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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As Fintech Advisors we are always looking at the best solutions on the market - we rae 100% happy

Reviewed 5 years ago

time efficiency and cost savings

Pros

easyness to use - very conveniant specially as I can have on my PC , Ipad and samrt phone - it works frictionless

Cons

that is not 100% integrated in my Outlook due to security reasons yet - as we take security very serious we Need to be 100% compliant with our internal policies

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Eyeson

Reviewed 2 years ago
Pros

This is a great way to communicate with other team members.

Cons

This software can be spotty from time to time but overall it is a great way to stay in touch with your team.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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very good use with Smartphone; easy to learn

Reviewed 4 years ago

safing time an money

Pros

up to 100 users in one session possible. And you can see all other users clearly during the session. Attending a session with Smartphone is easy, the Pictures are clear.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool, easy to use, cool features like live broadcast

Reviewed 5 years ago
Pros

Great tool, easy to use, we tried it internally for our meetings between our offices and we will change from skype to eyeson project rooms.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
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Sales team promised features that do not exist

Reviewed 3 years ago

The team offered me a software with similar feautures than be.live I have explained to them that I need to do screensharing and show my camera at the same time. But after 3 months that I bought this, I tried to do that and this option is not available in the platform. For me, scam.

Pros

Price affordable, knowledge base very complete.

Cons

You cannot share screen and camera at the same time, so the experience of the broadcast is dead.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple, quick, and powerful

Reviewed 5 years ago
Pros

Participation is as easy as opening your browser - no need to download all the different executables from all the providers and hope that your system works; screen sharing only requires one quick plugin - easiest system for getting a meeting started with someone who has never been on the platform before.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Faster, easier, and more pleasant video conferences.

Reviewed 4 years ago
Pros

Probably the easiest and fastest way to hop onto a video conference.Ability to have a voice or video conference and share my screen as well.

Cons

Sign up landing page could be more convenient and more descriptive. no other cons I have come across.