Gmail Features

Gmail

Free email and inbox management app, from Google

4.83/5 (5,478 reviews)

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API
Alerts/Notifications
Anti Spam
Auto-Responders
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Email Invitations & Reminders
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Mobile apps

iOS App


333,676 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


1,178,156 reviews

Gmail Feature Reviews

25 reviewers had the following to say about Gmail's features:

Mohammed S.

the new analytics features have informed and transformed our communication habits

2021-07-01

And even though I don't use the chat feature often, it works excellently every time I have the need for it.

Pros

My favorite feature has been the analytics and reports component.

Cons

Also, the menu needs to be better optimized for easier access to certain prominent elements that are currently collapsed under other more general categories.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamie E.

Easy to use and very useful

2021-09-03

I recommend this application because you can make calls, send messages and emails without any problem or loss of them, send photos and videos to your family and make calls either from your computer or mobile device from anywhere.

Pros

I like that from this application I can do multiple things either send messages to my contacts saved in my gmail account, I can make calls without problems and send emails either text files, audio video and images without any problem or loss of any.

Cons

I don't like it To send attachments, the size of the single file must be less than 25 Mb, which is sometimes very annoying, as well as I fear that at some point any person with enough information about me may access my account since I have been Inquiring and the recovery questions of accounts with very little personal information, anyone can access your gmail account from the rest I have no other concern.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joshua S.

Gmail Review

2021-04-06

Easy to use across multiple devices, which is fantastic across the mobile and laptop platforms.

Pros

So easy to use, I especially like the 30GB of free storage space through the Google Drive, which is attached to my account.

Cons

The calls function which requires a balance to be applied and carried over.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

All in One Communication Portal

2020-10-12

Gmail is a really great communication tool that allows you to do chat, video calls and also send emails.

Pros

Another great tool is the vacation responder that allows one to set an away message that is automatically sent when you are on leave.

Cons

Overall its a great app and tool to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Pat L.

Single Source for Communications

2020-04-05

I use Gmail as my single point of contact for all my client communications, even embedded communication from third party tools I use like AirBNB.

Pros

Easy interface, available on all platforms (Windows, Mac, iOS, Android) and integrations with many other tools via oAuth.

Cons

Native email to sms integration without third party plug-ins would be a great feature to streamline my communications.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 10001+ employees)

Gmail redefined Email

2021-05-27

Integration with apps like G-drive and polished mobile app makes Gmail a seamless experience.

Pros

Of late, the Gmail add-in have also enable such integrations for third-party apps, making Gmail a powerhouse for productivity.

Cons

It's hard to find weak-points in a package which has led the evolution of email services, but for sure I feel Gmail lacks a good integration with a light chatting app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Oussama S.

very usefull tool

2021-09-04

It's one of my favorite tools in the web I use it everyday in my work

Pros

Providing tools to chat and video call contacts.

Cons

it doesn't provide you with the option of having a custom email, like a professional email with the name of your company on it, instead of gmail

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Industrial Automation company, 11-50 employees)

Gmail is so powerful, its replacing to many services

2021-04-04

Pros

User customizable addons, on screen chat and meet feature and handling of large attachments.

Cons

Email attachment feature like third party email clients should be improved.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer
Verified Reviewer

Great software

2020-09-13

The app has great alert features that gives the alert as soon as emails are received.

Pros

Mark emails as import to avoid lost.

Cons

Take time to contact technical support to gain back the access to the account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Abraham G.

My Gmail Experience

2021-08-31

Sending reports with all types of attachments make me appreciate it more.

Pros

I love its being user friendly in communication. I don't have plans in using another.

Cons

I have been using this for years already and I haven't had bad experience. I'm using it on a daily basis and I haven't seen any disadvantage as of now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
haider a.

Gmail Review

2021-07-10

I have been using Gmail every day for 5 years, my experience with it in general is good, it contains very nice features, and it needs continuous development, for example, adding a tool to modify or delete the sent email.

Pros

It has many features, including automatic reply, contact management and subscribers, and you can make a video call through Hangout, and the most beautiful is that you can filter unwanted messages and search for any email.

Cons

Through my long experience with Gmail, I think the only drawback is your inability to edit or delete the sent email (and this is a fatal flaw). You should focus well when sending an email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Squad Lead and Product Owner in Enterprise Service Cloud (Information Technology and Services company, 10001+ employees)
Verified Reviewer

Great email solution for organizations and individuals

2020-10-22

I have found it to be a very reliable, fast and trustworthy service.

Pros

The web interface is so well known that usability is very high, while still allowing integration with third-party email applications.

Cons

On one hand, the service is available from anywhere, but on the other hand, email can contain extremely private or confidential information, and in using this service we are trusting Google to not abuse this access.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Saad I.

A Comprehensive Email Management

2021-07-27

Pros

Not just an email management, but the features it offers, like hangout for video and chat, easy integration with your mobile devices, makes Gmail an evident choice.

Cons

In addition to that, the user interface could be improved further, considering the utilization and reach of the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ray C.

Gmail review

2020-04-29

Gmail has been very useful to communicate with my colleagues. It's easy and efficient to use.

Pros

I liked that my emails are sorted into five default categories - it helps me distinguish the important emails from the non important emails.

Cons

The chat feature is certainly outdated.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jamey M. Y.

Verified Reviewer

This is my favorite email app

2018-06-20

Pros

I even import my non-Gmail email accounts into Gmail just to take advantage of it's interface and features.

Cons

If I could change one thing, it would be to make the mobile app behave more like Google's Inbox app when it comes to email management and deletion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Aida K.

Gmail Specifications

2021-09-10

I've been using Gmail since 12 years for personal and business.

Pros

"Gmail is easy to use, It’s free, allow to organize your emails in folders, give you a free space with Google Drive, ability to choose your theme, allow meetings, video chat and phone calls, spam protects your email address, allow access Mail, Contact, Tasks, Calendar and Notes"

Cons

I don't like one thing about Gmail " the attachment size" is limit so I can't attach the file if is it more than 25 MB.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gadekar S.

"Gmail is Great mail"

2020-06-03

Overall GMAIL is preferred email client always, easy to use, compatible with most of the mobile screens

Pros

Gmail Suit mostly liked features are majorly multi-user login switching, storage space, and swipe actions customizable for delete, archive options

Cons

Password management is cumbersome in terms of searching for password change options under the security tab.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
ANDREEA C.

Gmail - love it

2021-04-01

Pros

You can store you data and it is free up to 15 GB.

Cons

I guess that the video call feature can be improved.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Marketing and Advertising company, 201-500 employees)

An essential tool

2020-05-10

In addition to the ease of accessing other essential services from gmail itself, it would also highlight the advantages of its security, the ease of access by various devices and organization.

Pros

In a simple click, you can talk to people via chat, make video calls, create presentations, documents, spreadsheets, or even store your files in the cloud, among many other things.

Cons

It is my favorite email tool. No other can add so many features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Carolina T.

The best option for personal and business email

2021-09-14

I have been using Gmail for the past few years and I love how easy it is to use.

Pros

Gmail is a smart-looking, simple and reliable software.

Cons

It also offers many features like chat, voice mail, contacts management and calendar sync with Google Calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ehsan-ul H.

Its not just an email sending plaform

2020-11-24

I had a great experience using Gmail. I also have my email accounts on yahoo and outlook but when it comes to the quality of the service then Gmail really rocks. It offers to switch between different Gmail accounts. has a lower spam rate and often sends marketing or promotional emails.

Pros

You can sort out a list of close relatives and add them in your contacts folder for easy access.

Cons

Sometimes the loading page takes so much time to open completely.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohammed A.

Verified Reviewer

The standard and exemplar of what email services should look like

2021-02-02

That being said, Gmail comes with a myriad of additional means of communication with the standard email system; video chatting, sharing files, and scheduling are all tasks that are made fluid in this email service.

Pros

Integration in various products both inside and outside the g-suite.

Cons

Lacking in terms of email sorting and management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Bhim C.

Verified Reviewer

Gmail for communication

2021-01-25

It was nice and good experience.

Pros

I mostly used it for message exchage.

Cons

Join meeting is important but it has no enough options as like other video conference options provided by other platform.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Jessica B.

Gmail for Email

2020-07-15

Easily streamlined and easy to use.

Pros

Gmail is easy to use, syncs across multiple devices, connects directly to your Google drive and photos, has a simple user interface, many different customization tools and alerts.

Cons

Sometimes Gmail on mobile devices doesn't show all the past messages.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emmanuel A.

Gmail is the best email service

2020-04-25

Gmail offers me the ease to send and receive email in real time.

Pros

The ease of use makes it exceptional and it comes with lots of great software integration like Google Documents, Google Contact, Google Drive, Google Photos and so much more.

Cons

The Gmail mobile application consumes lots of data storage and can be made to be much lighter.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more