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Google Voice Logo

Call and voicemail management

Table of Contents

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Google Voice - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Google Voice overview

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Based on 716 verified user reviews

What is Google Voice?

Google Voice is a telephony program with key features that include online voice transmission, VoIP connection, caller ID, and more.

Who uses Google Voice?

Reviews for Google Voice come from a wide variety of industries, including Education Management (7% of reviewers), Information Technology and Services (5%), and Health, Wellness and Fitness (5%). The most frequent use case for Google Voice cited by reviewers is telephony (52% of reviewers).

What do users say about Google Voice pricing?

Most users consider Google Voice to deliver strong value for money, especially praising the free basic plan and flexible pricing. Some reviewers feel advanced features require paid upgrades, and a few mention regional pricing limitations.

What are the most popular integrations for Google Voice?

The Google Voice integrations most frequently cited by reviewers are: Gmail (an email management product rated 4.8 out of 5 for its integration with Google Voice) and Google Meet (a meeting product, 4.9).

Starting price

10per user /
per month

Alternatives

with better value for money


Pros & Cons

Phone Number Management

Calling Features

Text Messaging

Call Quality

Message Notifications

Frequent spam and scams

Google Voice’s user interface

Ease of use rating:

Google Voice pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(12)
3-4(241)
5(463)

What do users say about Google Voice?

Google Voice is a telephony program with key features that include online voice transmission, VoIP connection, caller ID, and more.

Select to learn more


Who uses Google Voice?

Based on 716 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Education Management
Information Technology and Services
Computer Software
Health, Wellness and Fitness
Others

Use cases

Telephony
VoIP
Online Meeting
Small Business Phone Systems
Small Business VoIP and Phone Systems

Google Voice's key features

GetApp's analysis of 138 verified user reviews collected between July 2021 and December 2024 identifies Google Voice's most critical features and summarizes user sentiment about those features.

Online voice transmission

Reviewers appreciate the high-quality, clear, and reliable voice calls enabled by Google Voice's online voice transmission. They find the calls to be consistently clear, with minimal latency and no significant issues with call drops. Users report that the voice transmission works well across various devices and platforms, including personal computers and cell phones. They also highlight the integration with other Google apps and the ability to make calls over a good internet connection, ensuring excellent voice quality. Of the 36 Google Voice users who gave detailed accounts of their use of Online Voice Transmission, 100% rated this feature as important or highly important.

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“Online Voice Transmission is important in Google Voice because it enables high-quality, low-latency, and secure voice calls across different devices and platforms.”
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Matthew D.

CEO

“I like being able to us Google Voice like a regular phone with the convenience of it being on my personal computer. I also like it being linked to my cell phone. I can hear the voice transmission clearly.”
LT

Lee T.

Owner


VoIP connection

Reviewers highlight the reliability and clarity of Google Voice's VoIP connection, noting that it maintains strong reception and clear calls even with slower internet speeds. They appreciate the ability to use the VoIP connection for business and personal calls without revealing their personal numbers. Users find the connection stable and dependable, with minimal interference or dropped calls. They also value the integration with multiple devices and the ease of setting up the VoIP connection, which enhances their overall communication experience. Of the 59 Google Voice users who gave detailed accounts of their use of VoIP Connection, 93% rated this feature as important or highly important.

See related user reviews

“When you have to make any calls over the internet Google Voice does a wonderful job at making it as painless as possible. It keeps the call connected, does not drop even in moments when the internet has become much slower than other VoIP programs allow.”
KW

Kenneth W.

Scheduling department manager

“The VoIP Connection allows for me to receive outside (business calls) to my personal cell phone w/o divulging the number. ”
SJ

Sydni J.

Indie Author


Caller id

Reviewers find Google Voice's caller ID feature valuable for identifying incoming calls and managing spam. They appreciate the ability to customize the caller ID to display their business name and the integration with Google Contacts for seamless identification. Users report that the caller ID effectively filters spam calls and provides accurate information for most calls. However, some mention occasional inaccuracies and a desire for tighter integration with Google Contacts. Overall, they find the caller ID helpful for maintaining privacy and managing calls efficiently. Of the 72 Google Voice users who gave detailed accounts of their use of Caller ID, 92% rated this feature as important or highly important.

See related user reviews

“Caller ID for both my business and incoming calls is important to me. Because I'm a solo lawyer, it is critical to know who is calling when I'm tied up in another meeting or waiting in a courtroom. It's also essential that my firm name appear on outgoing calls, and this has worked great with Google Voice. At first, I was not sure the information would get changed & everything I read online seemed to say that Caller ID is based on data maintained by landline companies and cannot be changed/corrected if it is wrong. It took a few weeks, but eventually my business name began appearing to those I call. ”
DN

Daniel N.

Owner

“Best point as compared to all the third party applications in Caller ID. I can Identify all the businesses which call me, I could identify Spam. This particular Caller Id feature is the best filter also.”
PR

Pavan R.

Manager


All Google Voice features

Features rating:

Voice mail
Contact management
VoIP
Call conferencing
Call screening
Voicemail transcription
Call center management
For cloud phone systems
Ring Groups

Google Voice awards

Google Voice alternatives

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Google Voice pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

10

/user

Per month

Features included:

  • 24/7 Support
  • Call Forwarding
  • Free Calling to Canada From the US
  • Free Calling to the US From Any Country
  • Google Calendar Integration
  • Google Fi Compatible
  • Google Meet Integration
  • Mobile Apps : Android and Ios
  • Service Level Agreement
  • Unlimited SMS in the US
  • Up to 10 Domestic Locations Are Allowed
  • Up to 10 Number of Users Are Allowed
  • Usage and Activity Reporting
  • Voicemail Transcription
  • Web Application

Standard

20

/user

Per month

Features included:

  • 24/7 Support
  • Call Forwarding
  • Desk Phone Support
  • Ediscovery
  • Free Calling to Canada From the US
  • Free Calling to the US From Any Country
  • Google Calendar Integration
  • Google Fi Compatible
  • Google Meet Integration
  • Mobile Apps : Android and Ios
  • Multi Level Auto Attendant
  • Ring Groups
  • Service Level Agreement
  • Unlimited Domestic Locations Are Allowed
  • Unlimited Number of Users Are Allowed
  • Unlimited SMS in the US
  • Usage and Activity Reporting
  • Voicemail Transcription
  • Web Application

Premier

30

/user

Per month

Features included:

  • 24/7 Support
  • Advanced Reporting
  • Call Forwarding
  • Data Regions
  • Desk Phone Support
  • Ediscovery
  • Free Calling to Canada From the US
  • Free Calling to the US From Any Country
  • Google Calendar Integration
  • Google Fi Compatible
  • Google Meet Integration
  • Mobile Apps : Android and Ios
  • Multi Level Auto Attendant
  • Ring Groups
  • Service Level Agreement
  • Unlimited Domestic Locations Are Allowed
  • Unlimited International Locations Are Allowed
  • Unlimited Number of Users Are Allowed
  • Unlimited SMS in the US
  • Usage and Activity Reporting
  • Voicemail Transcription
  • Web Application

User opinions about Google Voice price and value

Value for money rating:

Of 77 reviews that provide robust commentary on Google Voice's price and value, 82% mention it in a positive light.

Most users consider Google Voice to offer strong value for money, highlighting its free basic plan as a major benefit, especially for startups, small businesses, and individuals seeking a cost-effective communication solution. They appreciate that essential features like a free phone number, call forwarding, and integration with other Google Workspace products are included at no charge, allowing them to manage business communications without significant upfront costs. Most reviewers indicate that the ability to choose from different plans based on budget and needs adds flexibility, and they find the paid tiers reasonably priced compared to competitors. Users think the service is particularly useful for short-term projects or as an affordable alternative to traditional phone lines, and they often mention significant cost savings. Some reviewers feel that while the basic functionality is free, advanced features require a paid upgrade, which can be a drawback for those needing more robust capabilities. Some users report that pricing for business or premium plans can be higher than expected, and a few feel that certain features are locked behind expensive paywalls. Some reviewers mention regional differences in pricing, noting that free access may not be available outside the US.

, and

To see what individual users think of Google Voice's cost and value, check out the review excerpts below.

“Google voice is invaluable to our business in that it is a free resource for us to use which helps us be cost conscious in addition to the fact that it is integrated with all of the other Google suite of products which only adds to its value.”
JC

Joe C.

Account Manager

“What I really like the most about this software is how inexpensive it was to try it out which was 10 dollars a month for user and up to 10 users and I was allowed to upgrade as I saw it to the next level which was standard which is a $20per month per user.”
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Stefanie J.

Account Manager

“It's a lot of pay as you go or content is not fully accessible unless you pay the top dollar to have everything”
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Jared K.

CMO

Google Voice integrations (11)

Integrations rated by users

We looked at 716 user reviews to identify which products are mentioned as Google Voice integrations and how users feel about them.

Gmail logo
Gmail

Integration rating: 4.8 (8)

Integrates all my contacts and backs up everything on Google voice for me in case I need to switch devices. I also log in using my email and password.

Being able to read my voicemails allows me to monitor missed calls while in meetings or at times I cannot be on the phone.

voice in integrated with my entire CRM process and I have my entire setup linked via google.

So I know which mail contacts I also speak with also finds and links contacts together

NM

Nafula M.

Owner

1/4
Google Meet logo
Google Meet

Integration rating: 5.0 (7)

voice in integrated with my entire CRM process and I have my entire setup linked via google.

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Wren W.

Owner and Officient

Google Voice support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum

Google Voice FAQs

Q. Who are the typical users of Google Voice?

Google Voice has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is Google Voice used for?

The Google Voice call management software is a complete low cost solution for managing your telephone calls through Gmail that enables you to log calls, screen calls, create logs and circles, block callers are perform regular telephone functionalities. Google Voice comes with a mobile application and a responsive interface for desktop and tablet to ensure you have a full view of your contacts and keypad for dialing out. Google Voice provide online forum support and have over ten tutorial videos available to help you get set up and keep you aware of developments.


Q. What are the benefits of using Google Voice?

  • Personalized greetings and international calling - Google Voice allows you to add your own personal greeting to calls and voicemails and operates in: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungry, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom, United States and more.

  • Blocking, screening and porting - Google Voice allows you to block caller ID's from blacklisted contacts or telephone numbers of conflict. Call screening by Google Voice gives you the option of pulling up contact details while on the same call and call porting.

  • Usability and additional functions - Google Voice comes in a mobile application and is optimized to use with tablets and smartphones as an integration of Gmail. Google Voice lets you log calls for historical purposes as well as create groups and conference calls.


  • Q. What languages does Google Voice support?

    Google Voice supports the following languages:
    English


    Q. Does Google Voice offer an API?

    No, Google Voice does not have an API available.


    Q. What level of support does Google Voice offer?

    Google Voice offers the following support options:
    FAQs/Forum

    Related categories