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Hop
5
10
4
3
3
1
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1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based hospitality property management software
Table of Contents
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Hop - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Hop overview
What is Hop?
Hop is a cloud-based property management solution for the hospitality industry, including independent hotels, bed & breakfasts, self-catering accommodation and provides solutions globally, The software offers a Channel Manager, commission FREE Booking Engine, Property Management tools such as a Housekeeping module,, real-time Revenue Management, Event Management, CRM and many other hospitality service integrations such as Epos, Locks, TV's and accounting software.
Hop PMS can be integrated with both the property website and third-party booking channels, such as Booking.com, Expedia and Airbnb. Data can be synchronized into a single dashboard in Hop, allowing users to access all their listings, reservations, and guest data in one location. All listing availability and pricing across multiple channels is displayed in a multi-calendar. The booking engine also allows guests to book directly from the property website. Hop is also fully integrated with Siteminder and Synxis.
Hop includes a real-time revenue dashboard, which provides users with the data required to make decisions to maximise revenue and occupancy by changing rates. The integrated front desk solution enables the management of guest check-in and check-out, and tracking which guests are currently staying at the hotel. An event system allows users to manage any number of events at their hotel, with a calendar for event planning and an events dashboard to track all upcoming activity. Hop also offers an integrated EPOS for charging food and beverage orders to guests’ rooms.
Hop reviews
Overall rating
4.6
/5
14
Positive reviews
77
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.77/10
5
4
3
2
1
10
3
1
0
0
Who uses Hop?
Based on 14 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Hop's key features
Most critical features, based on insights from Hop users:
All Hop features
Features rating:
Hop alternatives
Hop
Starting from
150
Per month
eZee Absolute
Starting from
23.86
Per month
ResNexus
Starting from
30
Per month
Sirvoy
Starting from
15
Per month
Hop pricing
Value for money rating:
Starting from
150
Per month
User opinions about Hop price and value
Value for money rating:
Hop integrations (12)
Integrations rated by users
We looked at 14 user reviews to identify which products are mentioned as Hop integrations and how users feel about them.
Integration rating: 5.0 (2)
“able to check on our booking and help with staff management”
Emma D.
Payroll Manager
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Hop support options
Typical customers
Platforms supported
Support options
Training options
Hop FAQs
Q. Does Hop support mobile devices?
Hop supports the following devices:
iPhone, Android, iPad
Q. What level of support does Hop offer?
Hop offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)