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Contactually Pricing, Features, Reviews and Alternatives

Contactually product overview

Price starts from

$

69

/momonth
Per Feature

What is Contactually?

What do you get with Contactually? How about —

Key benefits of using Contactually

CRMs are powerful, but are often built for managing data, not actual human relationships. With Contactually, you get the power and business value of a CRM built into tools designed to connect you with real people, in a real way. Networks are about relationships, and relationships are about communication — Contactually helps you make communicate better, more consistently, and with real purpose.

No matter what you’re looking for from your relationships — sales, referrals, insight, or friendship — Contactually ensures that you’ll get more of it by making it easy to truly stay in touch with your most important connections.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat
24/7 (Live rep)

Training options

Documentation
Live Online
Videos
Webinars

Contactually pricing information

Value for money

3.6

/5

101

Price starts from

$

69

/momonth
Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Contactually features

Functionality

4.0

/5

101
Total Features65 14 categories

Most valued features by users

Reporting/Analytics
API
Reporting & Statistics
Third Party Integrations
Activity Dashboard
Alerts/Notifications
Email Marketing
Data Import/Export

Contactually users reviews

Overall rating

4.3

/5

101

Positive reviews

81%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.66/10
Rating distribution

5

4

3

2

1

57

25

11

3

5

Pros
It's an extremely easy to use platform with a robust list of features to keep track of your relationships. Their concept of buckets is great and the email marketing automation is great.

AR

Anonymous Reviewer

Fantastic customer service and support, great understanding of the real-world challenges of their market, solid CRM features.

Ben K.

Great for managing contacts, follow up, etc., easily and in a 'game-ified' way. Fun and easy to use, and provides useful reminders, etc.

GF

Gordon F.

Cons
Hidden fees and some ridiculous idea that some of the features you pay extra for can expire.

Nathan B.

Too bad, it's about 100% more difficult to create BB's video's in an email that is part of a program.

AR

Anonymous Reviewer

They have some glitches, that sometimes you end up losing your unsaved and even saved work. It has some issue with merging, where they merge unwanted data that leads to duplication of work.

NJ

Nivin J.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Contactually continues to improve and expand the value they bring to their Real Estate CRM

Reviewed 3 years ago

Contactually helps me keep on top of my contacts, relationships and follow ups. I love how user friendly and aesthetically pleasing and simple the website and app as well as the functionality are.

Pros

the real time linking with your email to show you emails to and from the client....and the newly added toolbar aspect whereby a right hand extension opens when you are in an email with a client or affiliated vendor

Cons

the follow up features/emails etc. were somewhat lacking...however, they have improved this aspect incredibly

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Mixed feelings

Reviewed 6 years ago

I have been using, or should I say paying, for Contactually for the past year. I was looking for a CRM that would keep my contacts organized and in one place, and one which would help me follow-up with leads and prospects. Initially, Contactually seemed like the CRM for me. I loved the Outlook plug-in and the social intergrations. However, things started to go sideways quickly. Some of my contacts...

Pros

I love the clean interface. Support was always very responsive, if somewhat limited in their ability to provide answers. As far as relationship management, the system does a good job of prompting you to contact people you haven't interacted with in a while. It also gives you a letter grade every week to let you know how you're doing, which is fun and motivating. There are lots of free webinars offered on how to use Contactually and how to improve your business. The Outlook plug-in is great (when it works). I have colleagues who love and swear by Contactually.

Cons

For me, the cost is too much for a system that I am not using to its full potential. In the process of trying to find another CRM, I've encountered plenty alternatives at less than 1/3 the cost. The inability of Support to identify and solve problems I had with the system is also a con. The only Social integrations are Twitter and Linked In, so the benefits of those to me are slim. The bottom line is that I would probably stick with Contactually if the price was right--and for me that means no more than $10/month.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A full-fledged email marketing software

Reviewed 2 months ago

I used Contacually for a while on behalf of my clients. The experience was seamless. I didn't encounter any major setbacks.

Pros

I like the UX of the software It's modern, and the work on its web app is seamless.

Cons

The software although it comes with a plenty of features, it lacks batch processing, calendar synchronization and call recording.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Realtor with a team have used for 5+ years and regret ever setting it up.

Reviewed 2 months ago

It is a huge mistake to get this program. At least in the past the support could actually help and not treat us so poorly. Now Compass owns and are creating a totally different product and don't care about the old Contactually clients.

Pros

I am a realtor with a team of agents. And I REGRET terribly ever using Contactually. Setting up a CRM is a pain so that is why I have kept using for many years. So I am very experienced with the product. The main reason we got it was so everyone on the team could see what other team members interactions were with the client. It's not worth getting even for that now.

Cons

There are so many downsides. One being - using tags, another reason we got it - is so finicky that you can easily create another one by mistake. Another issue is that even if it is the fault of Contactually program, and you can even more easily delete them instantly with no ability to get them back. There is no back button. Once you make ANY change for ANYTHING, it is GONE PERMANENTLY, even if...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Contactually Concierge Service

Reviewed 3 years ago

We are still relatively new to the service (just over one year). Caroline has made a major difference in making Contactually integrate with our other systems.

Pros

Caroline Long is our representative. We were a client of Contactually when they offered their new Concierge Service. We signed up immediately as it was just what we needed. We were not fully using the tools within Contactually when Caroline was assigned to our account. We are very happy with her work and would recommend her and this service for other Contactually accounts.

Cons

We need texting within Contactually. We can only cut and paste presently to record these interactions.

Contactually FAQs and common questions

Contactually has the following pricing plans:
Starting from: $69.00/month
Pricing model: Subscription
Free Trial: Available


Contactually has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Contactually supports the following languages:
English


Contactually supports the following devices:
Android, iPhone, iPad


Yes, Contactually has an API available for use.


Contactually integrates with the following applications:
Wufoo, Constant Contact, Google Forms, Microsoft Outlook, Insightly, FullContact, MailerLite, Zapier, Gmail, ScheduleOnce, Twitter, Gravity Forms, JotForm, Google Contacts, Typeform, LinkedIn, Bookafy, Eventbrite, Facebook, Keap, Realvolve, Google Calendar, Mad Mimi, Mailchimp, HubSpot CRM


Contactually offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)

Most popular Contactually comparisons

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