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PhoneWagon
5
38
4
1
3
0
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Top Rated Call Tracking Software
Last updated: February 2026
PhoneWagon Alternatives & Competitors (2026)
Top 6 free alternatives
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.1
Value for money
Starting price
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
3CX
Web & mobile-based (Android, iOS) communications system.
0.4
Value for money
Starting price
0.2
Functionality
Activity/News Feed
5/5
API
5/5
Audio Calls
4.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
Twilio
Build, Scale, and Operate Customized Communication Solutions
0.5
Value for money
Starting price
0.1
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
Aircall
AI powered customer communications platform
0.8
Value for money
Starting price
0.5
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.6
Value for money
Starting price
0.3
Functionality
Automated Routing
5/5
Auto-Dialer
4.7/5
Automatic Call Distribution
4.6/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.2
Value for money
Starting price
Functionality
Agent Interface
5/5
Audio Calls
4.8/5
Alerts/Notifications
4.7/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
0.2
Value for money
Starting price
0.1
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.6/5
Automatic Call Distribution
4.6/5
Call Center Management
4.6/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
Value for money
Starting price
0.2
Functionality
For Cloud Phone Systems
5/5
Voicemail Transcription
4.6/5
Voice Mail
4.6/5
Top Features
Activity Dashboard
N/A
Alerts/Notifications
N/A
API
N/A
0.3
Value for money
No pricing info
Starting price
0.1
Functionality
Audio/Video Recording
5/5
Access Controls/Permissions
4.3/5
Archiving & Retention
4/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
0.6
Value for money
Starting price
0.3
Functionality
Activity Dashboard
4.5/5
Appointment Management
4.3/5
Activity Tracking
4.3/5
Top Features
API
N/A
Caller ID
N/A
Call Monitoring
N/A
0.6
Value for money
Starting price
0.4
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.7/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
0.7
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
4.2/5
AI Copilot
4/5
Alerts/Escalation
3.7/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.9
Value for money
Starting price
0.5
Functionality
Call Transfer
4.2/5
Caller ID
4.2/5
Call Logging
4.1/5
Top Features
Activity Dashboard
N/A
Alerts/Notifications
N/A
API
N/A
0.5
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
API
5/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.2
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.4/5
Access Controls/Permissions
4.4/5
Automated Attendant
4.3/5
Top Features
Activity Dashboard
N/A
Caller ID
N/A
Call Monitoring
N/A
0.2
Value for money
Starting price
Functionality
Alerts/Notifications
5/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Live Chat
5/5
Automatic Call Distribution
4.8/5
Call Routing
4.7/5
Top Features
Activity Dashboard
N/A
Alerts/Notifications
N/A
API
N/A
Value for money
Starting price
0.1
Functionality
Call Center Management
4.8/5
Automatic Call Distribution
4.4/5
Alerts/Notifications
4.2/5
Top Features
Archiving & Retention
N/A
Caller ID
N/A
Call Monitoring
N/A
0.9
Value for money
Starting price
0.9
Functionality
Auto-Dialer
5/5
Automated Attendant
5/5
Activity Dashboard
3.9/5
Top Features
Caller ID
N/A
Call Monitoring
N/A
Call Recording
N/A