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SendGrid Logo
SendGrid
4.2
(711)

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Email Delivery. Simplified.

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(34)

SendGrid Pricing, Features, Reviews and Alternatives

SendGrid product overview

Price starts from

14.95

Per month

Per Feature

What is SendGrid?

The Twilio SendGrid platform will improve your transactional email delivery and easily scale to meet your needs. Providing flexible Web and SMTP APIs, Twilio SendGrid can easily integrate with any cloud based email infrastructure. Our powerful cloud-based email infrastructure will have your transactional email up and running in minutes.

Key benefits of using SendGrid

Twilio SendGrid provides reliable email deliverability which scales with any business. Our cloud-based email solution replaces your email infrastructure so you don't have to build, scale and maintain these systems in-house.

Get customizable and flexible APIs, real-time analytics, and 24/7 phone or chat support to help you every step of the way.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
Webinars
Videos

SendGrid pricing information

Value for money

4.0

/5

711

Starting from

14.95

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SendGrid features

Functionality

4.1

/5

711

Total features

78

9 categories

Most valued features by users

Reporting/Analytics
API
Alerts/Notifications
Reporting & Statistics
Chat/Messaging
Contact Management
Communication Management
Customizable Branding

Functionality contenders

SendGrid users reviews

Overall Rating

4.2

/5

711

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

385

206

51

24

45

Pros
It has a really good transactional API and the dynamic template is nice and easy to use. Ruby gem for SendGrid is good as well.
What I love the most about, Sendgrid emails is that they are not spammed when they reach their target's mail box and are always marked as important.
The built in tracking is quite nice and they make it very easy to configure. Knowing not only opens/clicks but unique values was great.
Cons
I tried for 2 weeks to get in touch with them (trouble tickets, emails, and phone calls) and never got a reply to anything. This is a TERRIBLE company to do business with.
Service is terrible lodged a customer service request replied quickly with useless information then didn't hear from them for 4 days.
When complaining to Sendgrid I spoke with several people who were empathic to my frustrations about the program no longer working as it should.

Overall rating contenders

SendGrid FAQs

Q. What type of pricing plans does SendGrid offer?

SendGrid has the following pricing plans:
Starting from: $14.95/month
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of SendGrid?

SendGrid has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does SendGrid support?

SendGrid supports the following languages:
English


Q. Does SendGrid support mobile devices?

SendGrid supports the following devices:
iPhone


Q. Does SendGrid offer an API?

Yes, SendGrid has an API available for use.


Q. What other apps does SendGrid integrate with?

SendGrid integrates with the following applications:
Google Analytics 360


Q. What level of support does SendGrid offer?

SendGrid offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat

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