Tekmon Pricing, Features, Reviews and Alternatives

The strongest feature for us is the voice feature, whereby the messages can be read out in different languages, we use Greek and English. This feature has been very helpful and the strongest feature of the product which we have heavily utilized.

Maybe the fact that as we have 14 airports, and it was time consuming when implementing the solution and getting everybody trained up. However, Tekmon, were always there to help throughout even providing training material and guides etc

It didn't require a lot of time to implement the solution, a longer introduction period at the beginning to integrate everything and confirm our exact challenges and what Tekmon needed to do with the solution to integrate the two systems. Once integrated it was smooth sailing, and helped considerably to minimise workload. Nobody needs to do any tedious manual work, the system takes data from another system and automatically loads notifications, and the final recipient receives the notification automatically. There is no real input for employees to adapt to the system, or to require masses of training.

I cannot think of a con - the overall experience has been very productive and Tekmon have remained professional and extremely helpful throughout.

We were in need of a solution to help us communicate with clients that already have the card for parking, to inform them about a new service. Before the implementation of Tekmon mass notification tool, we would have had to call each 250 individuals and inform them of the new service update. Alongside this, as we are a mall, we would also communicate with merchants in regards to emergency incidents, evacuations etc and this tool has helped us communicate efficiently and keep track of responses and messages in serious circumstances.

There aren't really any cons to using the tool or with my experience of working with Tekmon. If any difficulties arise, the technicians are readily available to help as soon as possible. Quick to respond, quick to solve the issue and polite throughout the whole process from first day implementation to any other queries after that.

What we were really happy about with Tekmons solution, is that it is customisation and flexible, tailored so that we didn't need to have to change our processes for the system. It helped make our processes more efficient and easier to use, it was easy to implement into our procedures. Overall, Tekmons solution gave us the confidence we needed that our staff are aware of hazards and risks and brief of relevant actions at any emergency situation, which we have a real time track of. This level of confidence in staff is maintained between each and every site.

The only real challenge was getting the staff (3000+) users or more, updated and used to the electronic format (before it was paper). It was more of a training challenge - but Tekmon came through with test sites and trail sites and guides/training material to understand the application.

Una volta ricevute le necessarie spiegazioni è stato semplice usare il software. Anche grazie alla disponibilità del referente locale nell' adattare la piattaforma alle nostre esigenze.

Nulla da segnalare. Purtroppo abbiamo potuto usare il software per breve tempo poicheé il servizio è stato sospeso a causa dell'emergenza COVID 19, ma ci auguriamo a breve di riprenderne l'utilizzo data la sua utilità.