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Tekmon

Automated emergency mass notification solution

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Tekmon Pricing, Features, Reviews and Alternatives

Tekmon product overview

What is Tekmon?

Tekmon is a SaaS communications and emergency mass notifications solution that helps businesses communicate across channels such as voice, SMS, email, WhatsApp, and fax. The platform can be used by frontline teams in commercial and industrial environments to aid communications and operations. The notification templates allow managers to create alerts using variable texts including multiple choices, time/date information, and acronyms.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum

Training options

Documentation
Live Online
Videos

Tekmon pricing information

Value for money

5.0

/5

5

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Tekmon features

Functionality

5.0

/5

5

Total features

114

11 categories

Most valued features by users

Third Party Integrations
Reporting/Analytics
Alerts/Notifications
Reporting & Statistics
Activity Dashboard
Contact Management
Mobile Access
Communication Management

Functionality contenders

Tekmon users reviews

Overall Rating

5.0

/5

5

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.4/10
Rating distribution

5

4

3

2

1

5

0

0

0

0

Overall rating contenders

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Aikaterini Maria V.

Verified reviewer

Airlines/Aviation, 501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Tekmon Mass Notification for Airports

Reviewed 10 months ago

For us, our pain points before Tekmon were that the emergency process was all via paper forms, a checklist, therefore, to alert people about emergencies etc it would have to be a phone call to each individual and to be ticked off a checklist one by one. This is extremely time consuming and not cost effective. The challenges with Fraport, is that we have 14 airports and that is a lot of people to contact...

Pros

The strongest feature for us is the voice feature, whereby the messages can be read out in different languages, we use Greek and English. This feature has been very helpful and the strongest feature of the product which we have heavily utilized.

Cons

Maybe the fact that as we have 14 airports, and it was time consuming when implementing the solution and getting everybody trained up. However, Tekmon, were always there to help throughout even providing training material and guides etc

GG
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George G.

Civil Engineering, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Critical Tool for Incident Management in Motorways

Reviewed 6 months ago

Overall I couldn't recommend Tekmon and their solutions enough. Very positive experience, they always worked together with us as a team. The customer service team responds quickly with answers to our queries etc. The solution also has many more capabilities than you initially expect, with Tekmon solution they help you create your own personalised solution to solve your own custom projects. The most beneficial aspect of the solution that we couldn't live without now, is the reliability of the communication messages dashboard, which keeps a track of when messages have been delivered, unable delivered, who have received, opened and responded!

Pros

It didn't require a lot of time to implement the solution, a longer introduction period at the beginning to integrate everything and confirm our exact challenges and what Tekmon needed to do with the solution to integrate the two systems. Once integrated it was smooth sailing, and helped considerably to minimise workload. Nobody needs to do any tedious manual work, the system takes data from another system and automatically loads notifications, and the final recipient receives the notification automatically. There is no real input for employees to adapt to the system, or to require masses of training.

Cons

I cannot think of a con - the overall experience has been very productive and Tekmon have remained professional and extremely helpful throughout.

GM
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George M.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Mass Notification Tool for Mall Communications

Reviewed 8 months ago

I cannot imagine working without the Tekmon's Mass Notification Tool. It helps with the ease of communication at crucial times and with crucial information. The feature of the tool, which shows who read the sms, responded and acknowledged it is extremely helpful in order for us to act accordingly asap. The reporting of how we use the tool is a key feature that is very simple to understand and helps us be more efficient and productive with our actions.

Pros

We were in need of a solution to help us communicate with clients that already have the card for parking, to inform them about a new service. Before the implementation of Tekmon mass notification tool, we would have had to call each 250 individuals and inform them of the new service update. Alongside this, as we are a mall, we would also communicate with merchants in regards to emergency incidents, evacuations etc and this tool has helped us communicate efficiently and keep track of responses and messages in serious circumstances.

Cons

There aren't really any cons to using the tool or with my experience of working with Tekmon. If any difficulties arise, the technicians are readily available to help as soon as possible. Quick to respond, quick to solve the issue and polite throughout the whole process from first day implementation to any other queries after that.

AI
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Arber I.

Transportation/Trucking/Railroad, 10,001+ employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Tekmon Mass Notification

Reviewed 10 months ago

Overall, our key pain points was confirming that staff had received and been notified about changes, incidents or emergencies, which has been resolved with the implementation of Tekmons mass notification solution. Tekmons solution also plays a key factor in enabling us to carry on working during COVID19 with social distancing, ensuring that our sites were as covid secure and regulated whilst still carrying out works. The solution gives management the confidence that all staff are aware of the safety regulations of that site and project, as well as form a register of all staff on site for fire evacuation etc

Pros

What we were really happy about with Tekmons solution, is that it is customisation and flexible, tailored so that we didn't need to have to change our processes for the system. It helped make our processes more efficient and easier to use, it was easy to implement into our procedures. Overall, Tekmons solution gave us the confidence we needed that our staff are aware of hazards and risks and brief of relevant actions at any emergency situation, which we have a real time track of. This level of confidence in staff is maintained between each and every site.

Cons

The only real challenge was getting the staff (3000+) users or more, updated and used to the electronic format (before it was paper). It was more of a training challenge - but Tekmon came through with test sites and trail sites and guides/training material to understand the application.

HI
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Helen I.

Civic & Social Organization, 51-200 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Disponibilità ed efficacia

Reviewed 3 years ago
Pros

Una volta ricevute le necessarie spiegazioni è stato semplice usare il software. Anche grazie alla disponibilità del referente locale nell' adattare la piattaforma alle nostre esigenze.

Cons

Nulla da segnalare. Purtroppo abbiamo potuto usare il software per breve tempo poicheé il servizio è stato sospeso a causa dell'emergenza COVID 19, ma ci auguriamo a breve di riprenderne l'utilizzo data la sua utilità.

Showing original review in Italian. See translation

Tekmon FAQs and common questions

Q. What type of pricing plans does Tekmon offer?

Tekmon has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Tekmon?

Tekmon has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Tekmon support?

Tekmon supports the following languages:
English, Greek, Italian


Q. Does Tekmon support mobile devices?

Tekmon supports the following devices:
Android, iPad, iPhone


Q. Does Tekmon offer an API?

No, Tekmon does not have an API available.


Q. What level of support does Tekmon offer?

Tekmon offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

Common Tekmon comparisons

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